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Can Progent help us move our data center to a colocation facility?
There are several hundred world-class colocation centers in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's colocation consulting professionals can enhance your systemís fault tolerance and performance by helping you select a remote data center facility that addresses the particular requirements of your organization such as geographic proximity, space, connectivity, budget, and value-added features and services. Progentís colocation center IT services are designed for companies with equipment located at co-location hosting sites and requiring timely on-premises assistance at the co-location facility plus remote help from Microsoft and Cisco qualified professionals. Progent offers a variety of colo center consulting services including network architecture evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, development and deployment of high availability systems, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network consultants offer expert remote and on-premises support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small organizations and campus LANs to enterprise data centers and service providers. Progent can assist you to deploy Cisco's rapidly evolving switch technology to achieve the performance, expandability, availability, virtualization, security and manageability needed by your business. To learn about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, see Catalyst switch consulting and support services. To learn about Progent's support for Cisco's Nexus Series of switches, see Cisco Nexus switch consulting and support services. To learn about Progent's support services for Cisco Meraki switches, refer to Meraki switches consulting services.

Why should a small business outsource IT support?
Whether it involves planning network infrastructure, setting up or outsourcing a Help Desk, deploying an updated messaging solution, or building an on-line eCommerce application, outsourcing your IT technical services can contain expenses and minimize risks, allowing IT support expenses to expand in a more linear and controlled fashion than is possible by establishing a large, all-purpose in-house IT staff.

Can Progent help plan and integrate a virtual server solution?
Virtualization technologies enable IT organizations to operate several virtual servers on a single physical computer. Typical usage scenarios for virtual servers include hardware efficiency, inexpensive hosts for programs that only run on older operating systems, and affordable isolation of application development or pilot environments from production ones. Progent's virtual server engineers can provide Windows Server 2012 R2 virtualization consulting, Windows Server Hyper-V Virtual Server consulting, VMware vSphere virtual machine expertise, and Citrix XenServer assistance. Progent can install virtual machines to optimize speed, dependability and ease of administration while simultaneously lowering costs; suggest and test disaster recovery plans that minimize productivity loss in the event of a major failure; and deliver continuing maintenance, troubleshooting, and consulting assistance as computer technology advances.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Excel development consultants can provide cost-effective remote programming services for programs that use Microsoft Office Excel or Microsoft Office 365 Excel as a front-end or back-end platform for custom software. Progent's engineers can assist your company to design, code, test, install, and manage custom applications; maintain and enhance legacy ones; and migrate programs built with older releases of Excel to newer editions. Progent offers expertise with Excel VBA and Microsoft Office Access program development and can assist your company to integrate Excel-based programs to Microsoft SQL Server or other external databases that can incorporate realtime data. Progent's Excel experts can also assist you to set up environments that combine Microsoft Office Excel with other Microsoft products including Office Word, PowerPoint, Project Server, and SharePoint Foundation. Progent can also assist you to migrate to more current Excel versions, including the advanced 64-bit release, and offers cost-effective online virtual training classes in Excel that can be customized for individuals or groups.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server product line has been terminated, this powerful bundle is still in wide use. Progent provides a range of Microsoft Small Business Server support services for all releases of the platform. Also, Progent's Windows Server 2012 R2 Essentials consultants can help your business to assess the potential advantages of moving from an on-premises datacenter powered by Small Business Server version 2011 or earlier to a more cloud-centric computing model by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted application suite. Regardless whether your resources are hosted on an on premises datacenter, in the Microsoft Cloud, or across a mix of of environments, Progent can provide comprehensive consulting, troubleshooting, and software design and programming services for Microsoft's core business products including Windows Server, Exchange Server, SharePoint Server, and SQL Server.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California has a variety of dedicated servers and network support infrastructure that can be utilized remotely or on premises to facilitate piloting, evaluations, capacity testing, repair, disaster recovery planning, education, and additional purposes to help Progent's customers succeed with major IT initiatives.

How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants have wide-ranging expertise in the integration and support of wireless information technology and can assist you to design, install, manage and repair wireless ecosystems that are secure, robust, expandable, simple to manage and use, ready to support your critical workloads, and seamlessly incorporated into hybrid cloud networks. Online and on-premises support available from Progent cover a variety of wireless technologies and include smartphone and tablet integration, Wi-Fi network design and installation, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to help your business to manage your Microsoft SQL Server 2012 environment and define an efficient and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing offerings include network evaluation to ensure that your network satisfies appropriate levels of security and off-site access, 24x7 server monitoring using Microsoft Operations Manager to anticipate issues before they disrupt your productivity, optional Help Desk Services from Progent's IT experts, security assessment to help protect your network from intruders and virus attacks, installation of Service Packs and security updates for servers and software, reduced rates on Progentís off-site and on-premises troubleshooting services, and the expertise of Progentís staff of Microsoft-certified IT consultants and support personnel.



More Questions and Answers

If your small business is in the San Francisco East Bay area and you require computer support, information technology outsourcing, or high-level services from a Progent consultant, call 510-300-1400 or visit Contact Progent.
















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