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Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing and telepresence consultant with expertise integrating products from the leading video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or maintain a video conferencing solution that protects your current investment and maximizes the business value of your information network. Progent can also provide the expertise of infrastructure consultants able to assist businesses of any size to create and troubleshoot a network that delivers the performance, dependability, security, and expandability you need to support your telepresence solution.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and within budget. For details about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, installing ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Microsoft Windows Server 2008 requires an IT expert with real-world experience and broad knowledge in architecting and building efficient end-to-end business technology environments. The experience of Progent's Microsoft-certified Windows Server 2008 engineers, with an average of over 10 years of background integrating Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates local systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP trunk experts and CUBE integration experts can help organizations of any size to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks. Progent can provide affordable remote or on-premises support to assist businesses to migrate smoothly to a modern communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Does Progent offer fast and affordable network health audits?
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and safer Active Directory implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with information security regulations, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. For more information about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online experts offer in-depth support in deploying and using all versions of Microsoft Project and can provide a broad range of affordable remote support services based on industry leading practices to assist organizations of all sizes to receive all the advantages of this leading platform. Services available from Progent include solution design, installation and upgrades, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and customized online training classes.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from older versions of Virtual Machine Manager, design workflows for creating and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere support.

Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft Office 365 Excel application experts offer affordable online development support for applications that utilize Microsoft Office Excel or Microsoft Office 365 Excel as a platform for specialized business applications. Progent's engineers can assist you to design, code, pilot, install, and administer custom applications; support and enhance current software; and migrate applications built with earlier releases of Excel to current editions. Progent provides expertise with VBA and Office Access program development and can help you to integrate Excel-powered applications to SQL Server or other advanced databases that can include realtime information. Progent's Excel experts can also assist your organization to implement environments that combine Excel with compatible Microsoft product families such as Microsoft Office Word, PowerPoint, Project Server, and SharePoint Server. Progent can also assist your company to upgrade to more current Excel versions, including the latest 64-bit release, and can deliver cost-effective online virtual training in Office Excel that can be customized for a single person or groups.



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If your small business is in the San Francisco East Bay area and you are looking for computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 510-300-1400 or visit Contact Progent.
















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