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Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants offer online and onsite consulting to help your organization with any aspect of business intelligence (BI) reporting from debugging or modernizing reports to designing and implementing a comprehensive BI environment. Progent's management reporting consultants can help you to maintain your existing reporting environment, assist you to migrate databases and applications from an outdated reporting platform to a current one, and deliver custom online training to meet your individual needs. Progentís business reporting and analytics consultants can provide expertise in all popular business analytics reporting platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training designed for clients who want to expand their understanding of critical office productivity tools and network hardware. Learn more about Progent's Microsoft Office Word and Microsoft Office 365 Word custom training, MS Office Excel and Office 365 Excel training and consulting, MS Project expertise, and classes on Apple Mac application software. Progent also offers interactive remote webinar education classes. Virtual online webinars provide a flexible and low-cost solution for teaching your IT team to use a broad range of important applications.

Progent also offers detailed documentation for all services performed. These in-depth service reports provide your internal IT staff a convenient and useful chronicle of important technical issues concerning your network and can provide insight on how to prepare for and resolve problems to come.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help you to create web applications that are driven by sales and inventory software to reduce the cost and strengthen the dependability of on-line commerce. Progent can help you to implement a secure, robust e-commerce infrastructure and build purpose-built web applications based on standard development tools and or customize standard software so that they support your special business requirements. Progent offers affordable online access to certified Microsoft SQL Server developers and Oracle programmers and DBAs, and MySQL consultants to help your company to carry out mission-critical application development.

Can Progent help me replace my old voice mail system with Exchange 2010?
Improvements in Exchange Server 2010 for software-driven telephony include speech-to-text conversion for quickly scanning your stored voice mail instead of playing back every message, automatic attendants to answer callers and assist them to work through your voice mail system, programmable call answering procedures to forward or filter incoming calls depending on ID or contact data, and text notifications concerning missed voice calls or messages. Progent's Microsoft Exchange Server 2010 consultants can assist you to analyze the business advantages and engineering challenges of swapping your existing PBX technology with a telephony environment based on Exchange Server 2010, plan and deploy Exchange 2010 with integrated voice mail capability, and deliver continuing online consulting support and maintenance services to accelerate your payback for integrating Microsoft Exchange 2010's voice messaging technology.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers companies expert consulting for products from other major firewall manufacturers including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec-Raptor. Progent can show you how to create a comprehensive security plan and select the right technologies from a variety of vendors to achieve your security goals while staying within your budget limits.

How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants have broad backgrounds in the implementation and support of wireless networking technology and can assist you to design, configure, administer and repair wireless ecosystems that are secure, resilient, expandable, simple to manage and operate, able to handle your vital workloads, and seamlessly incorporated into hybrid cloud networks. Remote and onsite expertise offered by Progent cover a selection of wireless technologies such as smartphone and tablet management, Wi-Fi infrastructure planning and installation, wireless site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center 2012 consultants have more than a decade of experience deploying, maintaining and troubleshooting the key components included with System Center and can help you to plan, configure, support, and repair your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can help you to migrate to the current version of Microsoft System Center from a previous one or from another datacenter management solution to provide the advantages of enterprise-class deployment, management automation, security, plus infrastructure and critical application availability and performance monitoring.

Does Progent support all major data backup/recovery products and services?
Progent's data backup engineers offer help for a broad range of products and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide help for leading backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent can assist you to deploy, upgrade, or maintain data backup solutions for a range of architectures such as on-premises, edge to datacenter, cloud, or hybrid.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure planning and integration consultants can assist you with any aspect of Azure cloud migration including requirements definition, readiness evaluation, solution design, pilot testing, deployment, automated administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN tunnels so your users can securely connect to Azure services, and Progent's Microsoft Gold-certified consulting experts can help you set up key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based resources.

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If your small business is in the San Francisco East Bay area and you are in need of technical assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 510-300-1400 or visit Contact Progent.

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