Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley





More Questions and Answers

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer advanced online support to help companies of all sizes to connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid network models that utilize physical IT assets as well as cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small organizations to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking model that combines on-premises and virtualized cloud-hosted resources. Progent's certified Windows Server Essentials consultants offer budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent can help you to determine the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management to help you plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and training.

Does Progent Offer Business Continuity Planning Services?
Progent offers high-level remote expertise for disaster recovery/business continuity planning, testing, and training to assist your company to prepare for potential disasters, reduce downtime for your vital IT functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity experts can work closely with your executive and IT administration group to perform risk evaluation, identify dependencies, specify the resources required to run your business, determine business-critical network functions and define acceptable recovery times, qualify colocation centers, set up secure offsite connectivity for crucial workers, implement emergency notification mechanisms and define duties for personnel, document a complete recovery plan, and provide training for management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can show you how to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide online access to an Oracle expert for Oracle DBA support or an Oracle application programmer. Progent can help you to create effective mechanisms for key Oracle DBA tasks including performance tuning, backup/recovery strategies, and information protection, or mentor your in-house staff to use industry best practices for streamlining major management tasks. Progent can in addition provide the services of a PL/SQL programmer to assist your company to build, test, troubleshoot, or migrate Oracle-based applications that can range from forms to data-driven web sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL code using Oracle's SQL Tuning Advisor.

Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the services of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the major telepresence providers such as Cisco, Polycom, and LifeSize and can help you to design, configure, expand, or maintain a telepresence environment that protects your current investment and optimizes the strategic value of your information network. Progent can also provide the services of infrastructure consultants able to help businesses of any size to create and troubleshoot a communications network that delivers the speed, dependability, security, and scalability you need to accommodate your video conferencing/telepresence solution.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization engineers can assist your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can help you to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your current Citrix technology deployment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and recoverability.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki wireless access point consultants offer online and onsite support services to assist organizations of all sizes to design, install, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as switches, routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and wireless users irrespective of their location or device. (Refer to Meraki switches consulting services.)

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent offers mid-sized businesses in Northern California and in major cities throughout the U two cost-effective outsourcing support packages based on Microsoft Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To see a concise printer-friendly datasheet summarizing Progent's two Network Monitoring Service Packages for mid-sized organizations, click:Network Monitoring Packages.

    Can Progent help us design and integrate a Barracuda Backup solution?
    Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.

    Does Progent offer support for Microsoft SQL Server 2012?
    Progent can provide the support of certified SQL Server 2012 consultants and seasoned software developers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and certified security professionals to help your business to maintain your Microsoft SQL Server 2012 environment and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

    How can Progent help us protect our network from ransomware and other modern threats?
    Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service incorporates next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the complete malware attack progression including protection, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Learn more about Progent's entire ProSight series of affordable outsourced network management services for small businesses.

    Does Progent support Citrix desktop virtualization software?
    Progent's Citrix virtual desktop experts can help your business to plan, deploy, administer, and support a virtual Windows desktop and application delivery and management system by providing XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist your organization to administer and support a remote datacenter that offers high availability, enhanced security, and rapid recovery. Progent's Citrix technology experts can also help you manage and support additional virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.



    More Questions and Answers

    If your small business is in the San Francisco East Bay area and you need technical assistance, IT outsourcing, or high-level expertise from a certified Progent professional, call 510-300-1400 or visit Contact Progent.
















    © 2002- 2018 Progent Corporation. All rights reserved.