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Can Progent assist my business to migrate to 64-bit computing?
Progent’s 64-bit upgrade support experts can help you to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit processing, design a cost-effective upgrade process that reduces business interruptions, and offer timely remote support to aid you to install 64-bit software and application software on your current computers. Progent's Microsoft certified computing consultants can assist you to install the 64-bit versions of Microsoft products like Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.

Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified network consultants who can help you plan and manage a seamless computer network relocation to a new facility, including data center selection and deployment, project management, defining a complete security strategy that covers physical security, ISP selection and coordination, and efficient network upgrades. Progent can also assist your company to identify a remote data center to support your key servers, prepare your environment, and deliver ongoing colocation site IT services.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's certified SQL Server developers can assist with the entire lifecycle of SQL Server database applications. Progent follows industry best practices within Microsoft's MSF Framework to build expandable, easy-to-manage line-of-business software applications and knows how to operate effectively with a customer's internal personnel or external consultants to complete software programs on time and within your budget. Software development support available from Progent for Microsoft SQL Server environments includes requirements analysis, data tier architecture, normalization, T-SQL coding, software configuration, capacity planning, performance tuning, backup/recovery, clustering, reusable schema, replication mechanisms, security, and business continuity.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can assist your business to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent can provide cost-effective online or on-premises expertise to assist companies to migrate efficiently to a modern unified communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the first product was released over a decade ago, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid deployment is best suited for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.

Does Progent offer network monitoring support?
Progent offers a variety of Network Support Packages built around the advanced problem solving capabilities of System Center Operations Manager, a next-generation server management software solution that monitors the reliability, speed and security of your IT network and detects problems before they can bring down your network. To provide additional understanding concerning the performance and robustness of your network infrastructure, Progent can help you integrate and operate popular network monitoring software based on the Linux operating system.

Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco appliances, you may be running an old release of Cisco IOS, the control software powering virtually all Cisco router as well as the latest switches from Cisco. Cisco often offers upgrades to IOS in order to fix problems, shore up security weaknesses, or add features. Unfortunately, upgrading IOS or other Cisco operating systems can be a challenge, depending upon your Cisco equipment and your system infrastructure. For example, there may be limitations of local RAM that could cause a new OS release to operate improperly. Progent's Cisco CCIE consultants offer a wide variety of support services related to upgrading Cisco IOS or any Cisco software platform such as CatOS or CallManager. Progent's consultants can run audits of your router software, propose appropriate updates, prepare Cisco devices, copy images, activate and verify your update, optimize throughput, troubleshoot issues, and train your network support staff how to get the benefits of all significant new functions.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants can provide Microsoft System Center Configuration Manager (SCCM 2012) planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune expertise to consolidate and streamline the management of your desktops along with your Cloud-connected mobile devices. Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management solution or help you to enhance your current SCCM 2012 environment to accommodate your evolving business needs.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. For more information, go to Altaro VM Backup Consulting.

How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified expertise in architecting, integrating and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified staff have extensive experience diagnosing complex Active Directory issues like replication bugs, multi-domain partition configurations, corrupted Active Directory objects, clean-up of legacy beta software configuration objects in production Active Directory environments, and repair of unsuccessful installations of AD and AD-dependent applications. In addition, Progent is experienced in applying “expert-only” Active Directory utilities including ADSIEDIT and NETDIAG. Progent can also recommend configuration techniques that address important issues including AD naming conventions, hierarchical structure, IT administration structure, utilization and structure of group policy objects, as well as security and monitoring definitions. Progent can also evaluate the impacts of alternate server and service configurations on functionality and speed.

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If your small business is in the San Francisco East Bay area and you require computer help, IT outsourcing, or high-level services from a Progent engineer, call 510-300-1400 or visit Contact Progent.

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