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Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent offers two ultra-affordable service bundles intended to allow small businesses to get an independent network security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from an authorized machine within your company firewall to uncover the risk to inside assaults. Both security inventory services are set up and run from a protected external location.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's desktop virtualization solutions lower the work required for network managers to set up software programs so they are consistent throughout a corporate workforce, provide the ability to control access to critical data, and allow fast deployment of additional or updated workstations. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services streamlines desktop access, improves responsiveness, strengthens security, centralizes management, and provides an almost transparent client environment. Progent's Windows Server 2008 R2 engineers can help your company to assess the strategic benefits of Microsoft's virtual desktop technologies, configure pilot and on-line deployments, optimize your system infrastructure to support virtualized desktops efficiently, evaluate and remediate security issues, and educate your network administrators to utilize best practices to gain maximum payback from desktop virtualization.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) specialist to help your business to plan, implement, manage and troubleshoot converged communications environments based on Cisco Unified Communication products in a local, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping companies of any size to build collaboration ecosystems by providing expert services that include Unified Communications Manager (Unified CM) and CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx, Unity Connection, Unified Contact Center Express, and Unified Attendant Console.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure self service, and offers a single control mechanism for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help you with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer engineers can help your company to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your existing XenServer deployment and help you to optimize resource utilization, performance, protection, uptime, and disaster recovery.

What pricing structure does Progent use for support services?
Progent's simple by-the-minute service model requires no complicated contracts, retainers or hidden charges for standard service. Many service organizations require minimum charges or other extra fees that drive up service invoices. For online support from Progent during regular working hours, you pay only for the actual hours spent fixing your support issue. If it only takes fifteen minutes to solve your problem, then you are charged only for a quarter of an hour. For scheduled in-person support work requested more than 24 hours in advance, you are billed only for the time when our consultant is actually on-site repairing your network. No extra onsite surcharges or travel expenses. Just our competitive by-the-minute rate. For urgent same-day on-premises support calls, you may have to pay for our consultant's travel time, but never a higher emergency rate.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business consultants offer remote and on-premises expertise for companies of all sizes to assess the benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security consultants can help you design and verify a security strategy for your Skype for Business deployment that meets regulatory requirements.

What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration and PC and mobile device support for small and midsize businesses, affordable online IT consulting for local governments and school districts, plus branch office networking support and disaster recovery/business continuity solutions for large corporations. Progent's small company customers usually cannot afford the hassle and overhead required to have a full-time IT management staff and depend on Progent for as-needed advice, integration and remediation. Small and midsize businesses find it cost effective to utilize Progent's online expertise on an as-needed basis for tasks such as Windows Server configuration, Exchange Server set up, network hardware upgrades, site moves, hybrid cloud integration, or Help Desk services. For enterprise-class disaster recovery/business continuity(DR/BC) solutions, Progent can provide fast remote or onsite access to a Cisco-certified CCIE network infrastructure engineer, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and GIAC-certified information assurance consultants can provide an array of security and compliance evaluation packages designed for networks of all sizes.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-centric or hybrid installation, create and carry out a non-disruptive migration strategy, educate your IT management and technical support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.

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If your small business is in Stanislaus County and you need computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 209-653-5404 or visit Contact Progent.

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