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Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft-certified Excel development experts can provide affordable online development services for programs that use Office Excel or Office 365 Excel as a front-end or back-end platform for custom business applications. Progent's engineers can assist you to plan, code, test, install, and manage custom software; maintain and troubleshoot current software; and migrate programs based on older versions of Office Excel to newer ones. Progent offers support for VBA and Office Access programming and can assist you to connect Excel-powered software to Microsoft SQL Server or other advanced databases that can accommodate realtime data. Progent's consultants can also assist your organization to implement solutions that combine Office Excel with additional Microsoft product families including Microsoft Office Word, PowerPoint, Project Server, and SharePoint. Progent can also help you to migrate to newer Excel versions, including the latest 64-bit release, and can deliver cost-effective remote webinar training classes in Excel that can be tailored for a single person or groups.

How can Progent help us design and manage a virtualization solution?
Virtualization techniques enable IT organizations to maximize utilization, simplify network operations, and enhance workload availability and security. run several virtual servers on a single physical processor. Common usage scenarios for virtual servers are hardware efficiency, low-cost platforms for applications that only run on outdated OS software, and affordable segregation of application programming or testing environments from production systems. Progent's virtualization technology engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere planning and deployment, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to optimize speed, fault tolerance and manageability while at the same time lowering expenses; propose and verify disaster recovery strategies that minimize productivity loss in case of a catastrophic failure; and deliver continuing support, troubleshooting, and consulting assistance as virtualization technology evolves.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to design, justify and carry out a plan to transition to Windows Server 2012 R2 from a Microsoft Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft Gold Server Platform consultants can also provide economical remote consulting services and engineering support so you can manage 2012 installations. Progent can help you to assess the strategic value of migrating from earlier releases of Microsoft Windows Server and can adhere to best practices to support an efficient move to Windows Server 2012 R2.

Where can I review testimonials from Progent's customers?
Progent has provided remote or onsite IT support help to companies in each state in the U.S. Many of these clients have expressed their appreciation to Progent via testimonials to the quality of Progent's support staff. Check out Progent's customer testimonials to learn what people have said about the quality of Progent's consulting services.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers multi-site connectivity support to help you design and implement high-availability infrastructure for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can design and implement high-availability Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to plan and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your facilities, offering your business a wireless solution that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progentís on-premises survey features physical walkthroughs, spectrum and data protection assessment of your existing wireless network, evaluation of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of optimum placement for client-specified Wireless Access Points including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing a new wireless network.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-qualified engineers have in-depth information technology industry experience, on the front lines of IT support, executing a multitude of technical projects for a diverse selection of clients. Every Progent IT professional carries a set of personal methodologies from this extensive industry background, and these are further improved by the corporate-wide best practices training that Progent teaches its consulting team. For larger engagements, Progent technical team members follow the Microsoft Solutions Framework (MSF) model for task management which divides projects into well defined and manageable components that decrease the risk of a project getting out of control.

Can Progent help Us Use Cisco CUBE technology to Set Up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration consultants can help your business to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or on-premises support to assist companies to move smoothly to an advanced unified communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization engineers can help your company to understand the strategic benefits of XenServer and other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.

How does Progent handle problem escalation?
Progent utilizes a collaborative model for problem escalation, making it possible to resolve even the most difficult technical issues that can crop up from time to time. By leveraging 100s of consulting-years of experience from Progent's Microsoft and Cisco-certified experts, Progent can quickly and affordably resolve networking problems that would stymie most computer service organizations. Working with thousands of businesses on implementation and troubleshooting tasks annually provides Progent a unique view about which approaches succeed and which ones do not in resolving network issues.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 R2 experts can help you to assess the business value of Windows Server 2012 for your company, develop pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public Cloud-based, and partial-Cloud datacenters, train your IT management, staff, create a corporate-wide security strategy, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to evaluate the value of Windows Server 2016 for your business and plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture.

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If your small business is in Stanislaus County and you need computer assistance, IT outsourcing, or advanced expertise from a Progent professional, call 209-653-5404 or visit Contact Progent.

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