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Does Progent support all major data backup/recovery products and services?
Progent's backup experts can provide help for a wide array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and handhelds. Progent supports leading backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized organizations as an affordable end-to-end solution for secure backup and disaster recovery.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that include Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.

Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel development experts can provide cost-effective online programming support for applications that utilize Microsoft Office Excel or Office 365 Excel as a front-end or back-end platform for custom business applications. Progent can assist you to plan, program, pilot, install, and manage custom software; support and enhance current ones; and upgrade applications based on older releases of Excel to current ones. Progent offers support for VBA and Microsoft Office Access program development and can help you to connect Excel-based programs to SQL Server or other external DBMs that can incorporate realtime information. Progent's consultants can also help your organization to implement solutions that integrate Office Excel with other Microsoft platforms such as Office Word, PowerPoint, Project, and SharePoint Server. Progent can also help you to upgrade to more current Excel versions, including the advanced 64-bit version, and can deliver cost-effective remote webinar training classes in Excel that can be tailored for individuals or large groups.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.

How can we outsource our network management to Progent?
Progent provides a family of low-cost, fixed-price services designed to enable small and medium-size businesses to utilize the same best-of-breed technology used by many of the industry's leading enterprises. Progent's ProSight portfolio of outsourced network management services covers all critical areas of modern networking such as email content filtering, behavioral-based threat defense, update management, cloud-based backup/recovery, infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop experts can help you to design, install, administer, and troubleshoot a virtualized Windows application delivery and management system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco CCIE network engineers can help you enhance your network for distributing server and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain an off-site datacenter that features high uptime, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you manage and support other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 engineers as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and security professionals to assist you to manage your SQL Server 2012 environment and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also assist you to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides comprehensive consulting know-how in specific application areas, allowing you to tailor fast, economical and highly functional IT solutions that align with the unique needs of your organization. Progent's software application developers can help you to customize Microsoft's popular eCommerce-capable products such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS

    Can Progent help us integrate and manage Android smartphones?
    Progent's Android smartphone and tablet integration consulting have years of experience delivering remote and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their IT networks so that users can work together from anywhere. Progent has the range of skills to solve network issues that involve numerous manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides budget-friendly online technical support to assist you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle especially challenging IT problems, or Progent can provide comprehensive project management services to ensure that you complete major IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and operate Android phones to maximize their business value.

    Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Replica and Shielded VMs. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.

    Does Progent provide consulting services for Microsoft Small Business Server?
    Even though the Small Business Server family is no longer available, this software bundle remains popular. Progent provides a range of Microsoft Small Business Server consulting services for all releases of the platform. Also, Progent's Windows Server 2012 R2 Essentials consultants can assist your business to assess the potential benefits of transitioning from an on-premises environment based on Small Business Server version 2011 or earlier to a hybrid onsite/cloud network by carrying out a migration to Windows Server Essentials and to Microsoft's cloud-hosted application suite. Regardless whether your resources are hosted on a local datacenter, in the Microsoft Cloud, or across a combination of of environments, Progent can provide comprehensive consulting, troubleshooting, and software development services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint, and Microsoft SQL Server.

    Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
    Microsoft Exchange 2016 offers significant enhancements over older releases of the Exchange platform with innovations such as native capability for high-availability mailbox server clustering known as Database Availability Groups support for commodity disk storage to cut the cost of big inboxes, a more powerful OWA web client compatible with all popular browsers, sophisticated voice mail capability including voice-to-text translation, and a variety of tools for enhancing security and regulatory compliance. Microsoft calculates that if carefully configured, up-to-date versions of Microsoft Exchange can cut email costs by as much as 80%. Because Microsoft has stopped supporting Microsoft Exchange 2003, businesses have an additional reason to ask Progent's Microsoft Exchange 2016 engineers about migrating to the latest release of Exchange.

    Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
    Progent's Cisco-certified CCIE network engineers offer world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small businesses and campus networks to giant data centers and public clouds. Progent can assist you to deploy Cisco's continually improving switch technology to achieve the speed, scale, availability, virtualization, security and manageability demanded by your organization. To learn about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To learn about Progent's consulting and support services for Cisco's Nexus Series of data center switches, see Cisco Nexus switch support. For details about Progent's support services for Meraki switches, visit Meraki switches consulting and troubleshooting services.



    More Questions and Answers

    If your small business is in Stanislaus County and you require computer assistance, IT outsourcing, or top-level services from a Progent engineer, call 209-653-5404 or visit Contact Progent.
















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