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Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Mac support specialists and Microsoft-certified experts can show you how to install Microsoft Outlook:Mac or Microsoft Entourage:Mac and Exchange so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Outlook 2011 or Entourage for Mac, Exchange and Mac OX X systems can coexist, enabling Mac users to get and send email, search the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent's Outlook Mac and Microsoft Entourage:Mac specialists can verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web App are enabled. Progent also can provide customized webinar training for Outlook Mac and Microsoft Entourage.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online expertise for business continuity planning, validation, and training to help your company to respond to possible catastrophes, minimize downtime for your most critical network functions, eliminate lost information, and comply with examiners' letters and contractual requirements. Progent's business continuity experts can team with your management and network administration group to provide risk and business impact analysis, define dependencies, specify human and physical resources needed to operate your business, determine crucial IT functions and specify acceptable recovery times, qualify hot backup centers, set up secure remote access capability for crucial employees, plan notification mechanisms and assign duties for personnel, document a comprehensive recovery and test plan, and train key people to execute your business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can help you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure cloud.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup and disaster recovery provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Find out about Progent's entire ProSight family of affordable outsourced network management services for small and mid-size organizations

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can help you to design and implement Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from discontinued devices to current releases. Progent's Junos OS consultants offer support for Juniper's premiere network operating system to enable you to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a mix of Juniper's OS platforms.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager offers small to mid-size organizations automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-aware backup for key workloads such as SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft certified DPM 2016 consulting experts can assist you to plan, deploy, administer, and troubleshoot a multi-site backup/recovery system powered by SCDPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to help you through challenging issues or deliver comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

Can Progent help us keep our Cisco IOS software up to date?
If your network incorporates Cisco appliances, you could be running an old version of IOS, the network OS used in most Cisco router and the latest Cisco switches. Cisco frequently offers updates to IOS to correct problems, shore up security gaps, or add functionality. However, updating IOS or other Cisco control software can be tricky, depending on your Cisco device and your system environment. As an example, there may be limited local Flash storage that might cause a new software release to execute improperly. Progent's Cisco CCIE consultants offer a wide array of support services related to updating Cisco IOS software or any Cisco OS like CatOS or IOS XR. Progent's consultants can perform audits of your router software, propose sensible updates, prepare Cisco devices, transfer software images, configure and verify your update, tune throughput, troubleshoot issues, and teach your IT staff how to get the benefits of any significant new capabilities.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network engineers offer world-class online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small organizations and campus networks to giant data centers and service providers. Progent can help you to deploy Cisco's rapidly evolving switch technology to realize the speed, scale, availability, virtualization support, security and ease of management required for your organization. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To find out about Progent's support for Cisco's Nexus family of switches, see Cisco Nexus switch consulting and support services. To learn about Progent's support services for Cisco Meraki switches, visit Meraki switches consulting and troubleshooting services.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 25-year computer industry veteran and has managed the design and deployment of hundreds of innovative business solutions based on Microsoft and Cisco technologies. Mr. Kent established Progent in order to meet the needs of small companies who can't justify the expense of supporting a large IT organization but who still require information networks with enterprise-class dependability, security, and performance.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Excel development experts offer cost-effective online programming services for programs that utilize Office Excel or Office 365 Excel as a tool for custom software. Progent's engineers can help you to plan, code, test, deploy, and manage custom software; maintain and enhance existing software; and upgrade applications built with earlier releases of Office Excel to newer editions. Progent offers support for VBA and Office Access programming and can assist you to connect Excel-powered applications to Microsoft SQL Server or other external DBMs that can accommodate realtime information. Progent's Excel experts can also help your organization to implement environments that integrate Excel with additional Microsoft product families including Word, PowerPoint, Project, and SharePoint. Progent can also assist you to migrate to newer Excel versions, including the latest 64-bit release, and offers affordable online webinar training in Excel that can be customized for a single person or large groups.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The updated edition of Microsoft Dynamics NAV offers powerful new features such as Personalized Role Centers, improved management information and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV software consultants offer programming, integration and debugging support to help your company to benefit from Microsoft Dynamics NAV. Progent’s engineers can assist you to integrate Microsoft Dynamics NAV to other services and programs. In addition, Progent can assist you to design and utilize data warehouses so you can enhance your understanding of your operations, acquire additional clients, refine your marketing campaigns, and build productive partnerships.

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If your small business is in Stanislaus County and you require technical support, information technology outsourcing, or top-level services from a Progent engineer, call 209-653-5404 or visit Contact Progent.

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