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Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center Configuration Manager (SCCM 2012) planning and deployment, System Center 2016 Configuration Manager cloud integration, and Microsoft Intune consulting to centralize and streamline the administration of your PCs and web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs.

Does Progent support all major data backup/recovery products and services?
Progent's backup and restore experts offer support for a wide range of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can help you with all major data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as a low cost and fully managed service for reliable backup/disaster recovery.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization consultants can help you to understand the business benefits of XenServer as well as other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current Citrix technology environment and help you to enhance consolidation, performance, security and compliance, availability, and recoverability.

Can Progent provide the expertise of a CRISC-certified risk management consultant?
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to plan, deploy, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist you to create and execute a risk management plan based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.

Can Progent help set up secure and fault-tolerant email?
Progent offers small businesses affordable access to a consultant with experience in Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 Database Availability Group (DAG) design, Exchange 2010 consulting, Windows Server 2016 Privileged Access Management and Cloud Witness solutions, Windows Server 2012 R2 Live Migration consulting, Windows Server 2008 clustering support, and System Center Data Protection Manager deployment to help you build an advanced fault-tolerant email solution that accommodates local workers, branch offices, at-home employees, and road warriors. Progent's ProSight Email Guard is a spam and virus filtering service that intercepts both spam and email-borne attacks and features cloud-based recovery via email spooling. Progent's CISA and GIAC-certified network security engineers can help your enterprise to develop infrastructure, security policies, and processes that maximize Exchange security.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network assets, protects against corporate data leakage, performs health monitoring, allows safe end-user self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist your organization with any aspect of planning, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants offer broad expertise in the implementation and maintenance of wireless networking technology and can assist you to design, install, administer and troubleshoot wireless ecosystems that are secure, resilient, expandable, simple to administer and operate, ready to handle your vital applications, and seamlessly integrated into hybrid cloud environments. Remote and onsite Consulting services offered by Progent span a variety of wireless technologies such as smartphone integration, Wi-Fi infrastructure design and deployment, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup software offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to design, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup. To learn more, go to Altaro VM Backup Consulting Services.

How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the entire threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's complete ProSight line of value-priced network monitoring and management services for small and medium-size organizations.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants can provide advanced online support to assist companies of all sizes to connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid network models that utilize local resources as well as cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure integration consultants can help you with any aspect of Azure cloud migration such as needs analysis, prerequisites assessment, system architecture, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid environment that transparently integrates physical datacenters with Azure-based services.

How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a full-spectrum of remote IT support and urgent repair services to local governments and school districts throughout the United States. Progent is among the pioneers in delivering expert remote IT consulting and has delivered network support to organizations in every state. Progent's online computer support for local governments saves travel costs and solves issues faster than onsite service calls.

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's extensive suite of client productivity applications and cloud-hosted services available on a subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans targeted at customers from students and households to global enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with multi-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS cloud planning and integration experts can provide affordable remote support to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide occasional support or Progent can deliver project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.



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If your small business is in Stanislaus County and you need computer support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 209-653-5404 or visit Contact Progent.
















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