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Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the services of RIM BlackBerry-qualified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry mobile devices economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's proven online service delivery model, provides small companies a cost-effective solution for integrating BlackBerry devices and software productively into their information network.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 incorporates key technologies first developed for and refined on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a non-disruptive migration plan, educate your IT management and technical support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment delivers maximum business value.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or on-premises access to a certified CCIE consultant to assist your business to plan, implement, administer and repair converged communications networks built on Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive experience helping companies of all sizes to create advanced collaboration ecosystems by delivering services that include Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager system design and deployment, VoIP phones setup, and wireless IP phone deployment. Progent can help you with Cisco's extensive library of Unified Communications applications like Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database application developers, database administration experts, project management consultants, Cisco CCIE-certified network infrastructure engineers, business continuity specialists, and network security professionals can assist your business to maintain and enhance your SQL Server solution, build or troubleshoot database software, evaluate the potential benefits of moving to SQL Server 2016 or migrating to Microsoft SQL Server 2014 from an older version of SQL Server or from a different RDBMS system, install pilot systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers in-depth consulting know-how in crucial application areas, allowing you to develop fast, economical and highly functional business solutions that meet the unique needs of your company. Progent's line-of-business software developers can help your company to customize Microsoft's popular eCommerce-capable products including:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    Does Progent Offer MySQL Application Programming and DBA Services?
    Progent can provide consulting from an experienced MySQL database administrator, programmer, or database architect to help you to plan, implement, and manage applications built on MySQL. Progent's consultants can also assist your business install MySQL Cluster Edition with Windows 2008 R2 Server Failover Clustering (WSFC) for world-class availability and performance.

    Can Progent Help Develop Database Applications for Microsoft SQL Server?
    Progent's Microsoft-certified SQL Server application developers can assist with each aspect of creating SQL Server-based database applications. Progent adheres to industry best practices within the MSF Framework to create scalable, manageable custom applications and knows how to work efficiently with a customer's in-house staff or outside consultants to finish software projects on time and within your budget. Development support available from Progent for SQL Server environments includes requirements analysis, data tier architecture, data migration, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication solutions, security and compliance, and disaster recovery/business continuity planning.

    Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
    VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for restoring services quickly following an outage. SRM supports centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM and VMware NSX consulting expert to assist you to design, deploy, test and manage a DR system based on VMware SRM.

    Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
    Progent can provide the affordable services of remote Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth utilization, vendor and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and upgrading dependable BGP configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

    What are the benefits of Progent's documentation of support services?
    The accumulated service reports created for your company by Progent keeps you from becoming dependent on a freelance consultant. Progent's detailed reports of delivered support enables one Progent IT engineer to take up where another ended while minimizing time spent getting familiar with your network environment. in-depth service documentation also offer your in-house IT staff a better appreciation of key technical issues involving your network and offer insight about ways to predict and resolve problems that lies ahead. In this way, Progent's service reporting is a crucial component of Progent's policy of knowledge transfer. Another advantage of Progent's service reporting is that your company can more easily build up, an in-house IT service staff if and when it becomes expedient to do so, or you can migrate to another consulting company if you become unhappy with Progent's support.

    Does Progent support Microsoft and Cisco technology exclusively?
    Progent's concentration is Microsoft operating systems and applications and Cisco networking products, but Progent has broad experience in the creation, installation, and integration of heterogeneous networks that incorporate technology from several popular vendors. Services offered by Progent include Mac and iPad consulting, Linux support, Sun Solaris coexistence with Windows, iPhone integration, Android smartphone integration, BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

    Does Progent support all major data backup/recovery products and services?
    Progent's data backup experts offer help for a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent can provide consulting support for leading backup products including Acronis, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or troubleshoot backup/restore solutions for a variety of topologies such as local, remote, cloud-based, or hybrid.

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    If your small business is in Stanislaus County and you need computer support, IT outsourcing, or top-level expertise from a Progent professional, call 209-653-5404 or visit Contact Progent.

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