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Why should a small business outsource IT support?
Whether it involves designing IT system infrastructure, establishing or outsourcing a Help Desk, rolling out an updated email solution, or building an on-line eCommerce application, outsourcing your network technical services can control expenses and minimize uncertainties, allowing IT support costs to expand in a more steady and controlled way than is possible by building up a large, comprehensive in-house IT organization.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting know-how in specific application areas, enabling you to tailor responsive, affordable and highly functional business solutions that fit the unique needs of your business. Progent's line-of-business software developers can help your business to customize Microsoft's major eCommerce-capable applications such as:

  • Microsoft Dynamics AX ERP Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS

    How can Progent help us integrate our business software with Amazon Marketplace Web Service?
    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

    Does Progent offer support for Microsoft Dynamics NAV ERP software?
    The updated version of MS Dynamics NAV offers several innovations including Personalized Role Centers, improved analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts offer custom programming, configuration and debugging services to enable your company to benefit from MS Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV ERP software to additional services and applications. Also, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your operations, attract more customers, refine your marketing campaigns, and build productive alliances.

    Does Progent support Juniper and NetScreen Products?
    Progent's Juniper Networks-authorized network engineers can assist you to design and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to enable your business to streamline the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system products and can assist you manage environments that include a combination of Juniper's software platforms.

    Can Progent help us keep our Cisco IOS software up to date?
    If your network incorporates Cisco routers, you could be running an outdated release of IOS, the control software powering almost all Cisco router and the latest switches from Cisco. Cisco frequently publishes upgrades to IOS to correct bugs, plug security vulnerabilities, or improve functionality. Unfortunately, upgrading Cisco IOS or other Cisco OS platforms can be a challenge, depending on your Cisco equipment and your network infrastructure. For example, there could be limitations of local Flash storage that could cause a new OS version to execute improperly. Progent's Cisco CCIE consultants offer a broad selection of services related to updating Cisco IOS software or any other Cisco OS such as IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your Cisco software, propose appropriate updates, provision Cisco devices, transfer software images, activate and verify your Cisco software, optimize performance, troubleshoot problems, and teach your network support managers how to get the benefits of all significant new functions.

    Can Progent help us integrate and manage Android smartphones?
    Progent's Android phone integration consulting services have years of experience delivering online and onsite support for businesses of all sizes who need to integrate Android phones and tablets into their IT networks so that mobile clients can be productive while on the go. Progent has the range of know-how to resolve technical problems that span numerous manufacturers and that entail a combination of older and up-to-date technology. Progent offers affordable remote consulting to assist you with any facet of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.

    How can Progent help my business integrate Windows Hyper-V server virtualization software?
    Progent's Microsoft-certified Windows Server 2016 consultants and Windows Server 2012 R2 consulting experts can help you evaluate the potential benefits of Hyper-V-powered server virtualization for your business, perform pilot implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for optimal operation with virtualization solutions, assist you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, educate your IT staff to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual servers, design and validate business continuity procedures that optimize network availability, and deliver ongoing consulting and technical support including affordable remote repair and turn-key Help Desk services.

    Does Progent offer support for Microsoft SQL Server 2012?
    Progent can provide the expertise of certified SQL Server 2012 consultants and experienced database application programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and data security consultants to assist you to manage your SQL Server 2012 environment and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to upgrade to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

    Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
    Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to move from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you get maximum business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to design and carry out an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of stronger assurance capabilities, more affordable VMM storage fabric, and other improvements.

    Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to offer a unified mechanism for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from older versions of VMM, develop workflows for creating and installing VMs and hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.



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    If your small business is in Stanislaus County and you are in need of computer assistance, IT outsourcing, or top-level services from a Progent consultant, call 209-653-5404 or visit Contact Progent.
















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