Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

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How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-certified Server Platform consultants can assist you to migrate efficiently to Windows Server 2008 R2 and can maximize the advantages of Windows 2008 by providing support such as system design, server integration, virtualized servers and storage, clustering solutions, disaster recovery process planning, security strategies, affordable and safe online access, webinar training, and remote consulting and technical support.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service combines advanced virtualization platforms, a world-class datacenter facility, and the support expertise of Progent's Microsoft Gold qualified engineering team to provide small businesses a complete IT outsourcing solution that enhances network availability and security, reduces administrative overhead, and saves money. Under Progent's Private Cloud Hosting structure, the customer owns the data, the operating systems, and the software applications. Since the system is virtualized, it can be transported instantly to a new physical host without time-consuming and chancy reconfiguration. With Private Cloud hosting, your network is not kept captive to a single hosting provider. Learn about Progent's ProSight portfolio of managed IT services for small businesses.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to show you how to plan and implement fault-tolerant infrastructure for WAN connectivity. Progentís Cisco-certified CCIE engineers can design and deploy high-availability Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to plan, deploy, manage and repair unified communications networks supported by Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting companies of all sizes to create advanced collaboration solutions by providing services such as Unified Communications Manager and CallManager system design and deployment, IP voice and video phones and soft phones configuration, and wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications like Jabber, WebEx, Unity Connection, Unified Contact Center, and Unified Mobility.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent offers mid-sized organizations in the San Francisco Bay Area and in larger cities throughout the United States two cost-effective outsourcing support programs built around Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To see a concise printer-friendly fact sheet summarizing Progent's two Network Monitoring Packages for mid-sized businesses, click:Network Monitoring Packages.

    How can Progent help large enterprises?
    Progent's engineering staff can assist large businesses to design, execute, and support major rollouts of core Microsoft, Cisco, and Oracle technology by providing support services such as Active Directory consulting, MS Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, SQL Server application development, Cisco network infrastructure design, Oracle database administration services, MySQL consulting, and project management support. Progent has helped some of the world's largest companies to integrate mission-critical IT solutions powered by Microsoft technology and can provide seamless branch office support to large companies with branch offices in the Bay Area or in major cities through the United States.

    Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy versions of Virtual Machine Manager, design processes for creating and deploying virtual machines and hosts, design high-availability compute and storage clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware vSphere support.

    Does Progent offer network monitoring support?
    Progent offers a variety of Network Support Packages built around the proactive problem solving abilities of System Center Operations Manager, a cutting-edge server management software solution that monitors the reliability, performance and protection of your IT network and identifies anomalies before they can bring down your system. To give you additional understanding about the performance and robustness of your network infrastructure, Progent can help you integrate and manage popular network monitoring tools based on Linux.

    Does Progent Offer Business Continuity Planning Services?
    Progent can provide advanced remote consulting for business continuity planning, testing, and training to help your company to respond to possible catastrophes, reduce service disruption for your most critical network functions, eliminate lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity consultants can team with your executive and network support staff to perform business impact evaluation, identify interdependencies, identify human and physical assets needed to run your business, determine business-critical IT functions and specify acceptable restoration times, qualify hot backup sites, configure secure remote connectivity for crucial workers, implement emergency notification mechanisms and define responsibilities for staff, write a comprehensive recovery and test plan, and provide training for management and technical staff to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.

    Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
    In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers organizations expert consulting for products from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec. Progent can help you create a detailed security plan and select the right technologies from multiple suppliers to support your security objectives while sticking within your budget restraints.

    How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
    Progent has created an IT outsourcing white paper that describes the benefits companies organizations of any size can gain from outsourcing network support and other computer services. Progent has also created IT Outsourcing fact sheets for several service offerings intended for small and mid-sized companies.

    My business application needs 24x7 support. Can Progent help?
    Progent's low-priced extended hours remote technical support program offers clients round-the-clock access to remote technical support from Progent's Technical Response Center. Services offered beyond normal business hours include fixing problems with Microsoft-based servers, MS Windows desktop troubleshooting, help with MS Office programs, network and system backup and restore, and basic routing and switching support for Cisco technology.

    Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
    Progentís business information reporting consultants can provide remote and onsite expertise to assist you with any aspect of business intelligence reporting from debugging or enhancing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI experts can assist you to support your current BI system, help you to migrate reports and databases from a legacy reporting product to a modern solution, and provide custom online mentoring tailored to your specific needs. Progentís business reporting consultants offer experience in all popular business analytics reporting tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

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    If your small business is in Stanislaus County and you are looking for computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 209-653-5404 or visit Contact Progent.

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