How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2007?
Progent's Exchange 2007 migration experts use documented best practices to help you upgrade from POP3 email installations to Exchange Server. Progent attends to critical details such as coordinating domain names so that both local and remote users benefit from a trouble-free transition from POP3 email. Progent can help you with configuring a local Exchange Server solution or help you locate and manage your Exchange Server in an external, remote Data Center.

How can Progent help my Linux developers?
If you are creating UNIX or Linux applications on a network that features Windows-based servers, desktops and software, Progent offers IT outsourcing services that keep your system operating smoothly while allowing you to concentrate on your area of high-value expertise. By deploying automated server monitoring and offering remote and on-site support as you require it, Progent delivers Linux developer support that offers an affordable way to maintain an IT network that features top-level availability, security and speed.

What are the advantages to my business of Progent's network monitoring outsourcing?
Microsoft Operations Manager (MOM) improves the stability of line-of-business applications by proactively detecting and helping to fix trouble spots before they can bring down a network. Microsoft Operations Manager can optimize network throughput by checking selected performance thresholds and usage patterns on critical servers, enabling IT support staff to be more efficient in adding performance-related resources and to eliminate problem areas before they cause severe system bottlenecks. However, setting up Microsoft Operations Manager to take full advantage of this feature-rich monitoring software can be difficult. With over four years of experience with the NetIQ technology upon which MOM is based, Progent's network experts can help you choose the proper MOM components, install and integrate MOM, and generate specialized rules, scripts, reports and alerts for your IT system. Progent can also document MOM's network monitoring policies and procedures for your IT department.

What web development services are available from Progent?
Web development services offered by Progent's Consulting Experts include web design, web project management, .ASP and .NET application development, graphic design, and customized training in web creation tools including FrontPage. Progent can also provide development experts who can help you develop and integrate custom eCommerce solutions.

Can Progent help our business relocate our IT infrastructure?
Progent can provide a Microsoft-certified IT professional who can assist you with a seamless IT infrastructure relocation to a new facility, including data center selection and deployment, project management, ISP and telecommunications carrier selection and coordination, and coordinated software and hardware upgrades — all with comprehensive support throughout.

How does Progent handle problem escalation?
Progent utilizes a team approach to problem escalation, making it possible to deal with even the most difficult technical problems that can crop up occasionally. By leveraging hundreds of man-years of experience from Progent's Microsoft and Cisco-certified technical team members, Progent can quickly and efficiently resolve even the most vexing networking problems. Working with hundreds of businesses and performing thousands of complex implementation and integration projects annually provides Progent a unique understanding concerning which approaches succeed and which do not.

Does Progent offer network architecture consulting for Apple Mac environments?
Progent's Apple Macintosh IT consultants can assist you with a wide range of IT connectivity issues such as network design remote and mobile access, multi-network compatibility, security, and emerging technologies such as VoIP and high-speed mobile connectivity. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network (SAN) solution. Progent can also provide certified consulting professionals to help with Cisco network appliances.

Does Progent support ERP and MRP applications?
Progent offers help with ERP and MRP solutions by providing application consultants who can support Microsoft Business Solutions products, applications from other vendors, and legacy software that provide financials, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for HRP, sales and marketing, retail, and distribution.

What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing packages include network assessment to ensure that your network satisfies professional standards of security and remote connectivity, round-the-clock network monitoring using MOM to anticipate issues before they impact your business, if required Help Desk Support from Progent's IT experts, security audit to help protect your system from intruders and virus attacks, installation of Service Packs and security updates for servers and applications, reduced rates on Progent’s remote and on-site network support services, and the expertise of Progent’s team of Microsoft-certified IT consultants and support technicians.

Can Progent help integrate UNIX and Windows environments?
Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX networks. Windows Services for UNIX provides interoperability between Microsoft Windows Server and various types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX utilities and shells, support for a single rooted file system, and a software development kit for porting applications.

Call 209-653-5404 or send email to information@progent.com