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Does Progent offer network monitoring support?
Progent provides a variety of Network Support Bundles based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a next-generation server management software solution that monitors the availability, performance and protection of your information system and identifies problems before they can bring down your system. To give you additional insight about the performance and stability of your system infrastructure, Progent can help you deploy and operate leading network monitoring software powered by Linux.

How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical remote consulting services to assist your organization to maintain your existing Microsoft Word solution or assist you to upgrade to a current release of Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different versions of Office Word, integrating Office Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, and smart phone and tablet integration, and remote Microsoft Office Word training sessions tailored for your special requirements.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's certified Windows Server 2012 R2 consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 for your organization, develop pilot systems and rollout plans, tune your infrastructure for local, multi-location, private or public Cloud-based, and hybrid environments, train your IT support, staff, develop a corporate-wide security plan, automate network administration, assist with application development, and generate and validate a DR/BC plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can assist you to evaluate the value of Windows Server 2016 for your business and plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones usually demands that IT teams configure and fine tune many components of your Wi-Fi infrastructure such as access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration consultants offer online and on-premises assistance to help you create and maintain a Cisco wireless IP phone solution by delivering services that range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small to mid-size businesses automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consulting experts can help you to plan, implement, administer, and repair an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can provide occasional guidance to resolve challenging issues or provide comprehensive project management services to make sure you finish your SCDPM 2016 deployment on schedule and on budget.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 enhances the speed and simplifies the deployment of DAGs, which provide an automatic failover cluster for high availability (HA). DAGs in MS Exchange 2016 Server lower failover times by an estimated 33% compared to Microsoft Exchange 2013. Additional enhancements include setup defaults that follow leading practices for fault tolerance. Progent's Microsoft certified Exchange experts can provide Database Availability Group support services to assist you to create, implement and maintain a DAG environment the offers advanced protection for your Exchange 2016 mailbox servers.

Can Progent help us with desktop and mobile device configuration management?
Progent offer System Center 2012 Configuration Manager (SCCM 2012) design and installation, Microsoft System Center 2016 Configuration Manager cloud integration, and Microsoft Intune integration help to centralize and simplify the management of your PCs and Cloud-connected mobile devices. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT needs.

How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces major improvements in speed, capacity, security, availability, BOYD integration, plus integrated BI. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts offer remote and on-premises expertise to help organizations of any size to design, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting know-how in special application areas, allowing you to tailor fast, affordable and highly functional IT solutions that meet the unique needs of your company. Progent's software application developers can help you to customize Microsoft's major eCommerce-capable applications such as:

  • Microsoft Dynamics AX ERP Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    Why does Progent often recommend upgrading to Microsoft Windows Server 2012 R2?
    Windows Server 2012 R2 represents an important advance in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2012 R2 engineers can help your company benefit fully from the enhancements built into Windows Server 2012 R2 by providing consulting, support, training, staffing, network monitoring, and security expertise.

    What are the advantages of being a Microsoft Gold Certified Partner?
    Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support engineer and IT consultant has access to the technical and training resources necessary to deliver the best information technology service available. Progent has world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based business solutions. Progent's Microsoft-certified consultants offer Active Directory expertise, MS Exchange Server 2016 migration, Exchange 2013 Server consulting, Exchange 2010 Server maintenance, Exchange 2003 upgrade help, Windows Server 2016 hybrid integration, Windows Server 2012 R2 planning and deployment, Windows 2008 Server consulting and support, plus Windows 10 planning and migration assistance, Windows 8.1 integration expertise, Microsoft Windows 7 support, Microsoft Office and Office 365 support and training, and Microsoft Dynamics GP programming.

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    If your small business is in Stanislaus County and you need technical help, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 209-653-5404 or visit Contact Progent.

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