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How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for large companies, Progent uses a structured approach based on agreed upon milestones in order to achieve budgetary, timing, and technical targets while minimizing business disruption. Progent's methodology follows industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework (MSF) and includes requirements identification, planning and architecture proposals, testing, required adjustments, and expert deployment. All phases are documented to create a comprehensive description of IT services delivered and to help in ongoing network maintenance.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration support experts can assist you to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit computing, design an economical upgrade process that reduces operational interruptions, and provide responsive remote support to assist you to install 64-bit software and application programs on your existing computers. Progent's Microsoft-qualified network consultants can help you to integrate the 64-bit editions of Microsoft products such as Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service incorporates cutting edge behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Learn more about the entire ProSight portfolio of affordable network management outsourcing services for small and mid-size organizations.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small to medium-size businesses near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical workloads such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can help you to design, deploy, manage, and troubleshoot a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can deliver as-needed expertise to resolve challenging issues or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.

How can Progent help large enterprises?
Progent's IT experts can help large businesses to design, execute, and support major rollouts of vital Microsoft, Cisco, and Oracle technology by providing services including Active Directory (AD) consulting, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 Server consulting, SQL Server application development, Cisco network infrastructure design and troubleshooting, Oracle database administration support, MySQL expertise, and project management assistance. Progent has assisted some of the world's largest enterprises to integrate mission-critical information technology solutions based on Microsoft technology and can provide transparent branch office support to large companies with local offices in the Bay Area or in major cities through the United States.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and build and validate a DR/BC plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to assess the benefits of Windows Server 2016 for your business and design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.

Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster feature set built into the most recent versions of Microsoft Windows Server is dramatically redesigned to streamline the deployment, setup, and maintenance of clusters and to provide improved levels of network dependability, security, performance, and versatility. New or improved capabilities include automated cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster architecture for increased uptime, hardened protection and quorum structure, fewer failure points, more storage and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified cluster technology consultants can assist you assess the business benefits of failover clusters, plan and implement a deployment, train your network support staff to administer your failover clusters, deliver ongoing consulting and technical help services, and produce and validate a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.

Can Progent provide the expertise of a CRISC-certified risk management consultant?
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's ability to plan, implement, and maintain IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management expert to assist your company to create and execute a risk management plan that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified network consultants who can help you plan and manage a seamless business network relocation to a new facility, including data center design and setup, project management, creating a complete security strategy that covers physical security, ISP and telecommunications carrier selection and coordination, and efficient software and hardware updates. Progent can also assist you to identify a colocation site to support your key servers, prepare your environment, and deliver ongoing colocation site IT services.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security and compliance, availability, BOYD support, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to assist businesses of any size to plan, deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software developer. Progent can assist your business to create effective solutions for key Oracle DBA activities including database tuning, backup and restore processes, and information protection, or mentor your IT staff to follow industry leading practices for simplifying various administration tasks. Progent can in addition provide the services of a PL/SQL programmer to help your company to design, test, troubleshoot, or port Oracle-based programs that can range from business reports to data-driven web commerce sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

What web development services are available from Progent?
If you want to revamp your organizationís web site, build in-house webs for functions like as HR or employee orientation, create a powerful web presence for a start-up company, or put together enterprise-grade, data integrated e-commerce solutions, Progent has capable and seasoned web developers. Web site custom software development services offered by Progent's Technology Specialists Group include web design and development, web project management, .ASP and Microsoft .NET programming, and graphics design and creation. Progent's certified SQL Server programmers, Oracle programmers and database administrators, MySQL database experts, and Microsoft Access developers can assist your business to plan, build, and maintain database-intensive sites. Progent's consultants can also help you design and maintain a secure, robust server and communications network featuring remote connectivity, to host your web platforms.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center 2012 consultants have more than 15 years of background configuring, maintaining and fixing the key components included with System Center and can assist you to plan, configure, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade consulting to help you to move to the latest version of Microsoft System Center from a previous one or from another datacenter management platform to provide the advantages of enterprise-class provisioning, management automation, security, plus datacenter and critical application performance monitoring.

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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical assistance, information technology outsourcing, or high-level services from a Progent professional, call 831-600-4300 or visit Contact Progent.

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