More Questions and Answers
What are the advantages of Progent's managed services for filtering spam, email-borne viruses and Directory Harvest Attacks?
Progent's E-Mail Guard supports the Managed Service Provider (MSP) approach to blocking spam because solution allows network security to begin at the source of spam and viruses — the Internet. Spam defense set at the IT system gateway or at the workgroup server expose networks and servers to destructive attacks and anti-productive spam. Postini’s rendition of managed service is also programmed to intercept Directory Harvest Attacks (DHAs), which can only be done in the SMTP connection at the Internet gateway.
How can I find out more about the cost benefits of IT Outsourcing for small businesses?
Progent has created an IT outsourcing white paper that details the advantages a small business can derive from outsourcing IT consulting and other computer services. To see a printer-friendly Adobe Acrobat version of this document and discover the ways outsourcing can save you money and improve productivity, click:
Small Business IT Outsourcing White Paper (140 Kb PDF file).
Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide San Francisco Bay Area medium size businesses two cost-effective
outsourcing support programs based on Microsoft Operations Manager (MOM):
To download a single-page printable datasheet describing Progent's two Network Monitoring Packages for medium size organizations, click:
Network Monitoring Packages 69 Kb PDF file).
What Microsoft eCommerce applications can Progent help customize?
Progent's Experts Team offers in-depth consulting knowledge in specific application areas, letting you to tailor fast, economical and comprehensive IT solutions that address the unique needs of your organization. Progent's line-of-business software developers can help you customize Microsoft's major eCommerce-capable applications including:
Microsoft Business Solutions-Microsoft Dynamics AX
Microsoft Business Solutions–Navision Software
Microsoft Business Solutions–Microsoft Retail Management System
Microsoft Business Solutions-Microsoft Dynamics SL
How can Progent help us fortify Apple Mac network security?
Progent's CISSP and CISM certified security consultants can show you how to secure your Mac network by offering security services such as providing extensive security audits, cleaning up after virus and worm attacks, configuring firewalls, designing secure remote and wireless access, deploying monitoring software for protection against virus and worm attacks, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for your business and IT environment.
What pricing structure does Progent use for support services?
Progent's convenient hourly engagement model demands no complicated contracts, minimum fees or invisible charges. Many service organizations have minimum charges or other extra expenses that drive up service invoices. For remote service from Progent, you are billed only for the actual hours devoted to fixing your support issue. If it only takes fifteen minutes to correct your problem, then you are charged only for fifteen minutes. For scheduled on-site maintenance service booked more than 24 hours ahead, you are billed only for the time when a Progent expert is actually on-site repairing your network. No extra onsite surcharges or travel expenses. Only our affordable per-hour billing rate. For emergency same-day on-site service visits, you may have to pay for our engineer's travel time, but never an increased emergency rate. Because Progent maintains a large pool of expert consultants situated throughout the entire Bay Area service territory, an available expert is usually nearby to help.
What can Progent do to help with disaster recovery?
Progent's disaster recovery consultants can help you make recovery plans, design a high-availability network infrastructure, and conduct realistic test exercises.
What are the advantages of building-to-building wireless bridging?
License-free wireless bridges offer a fast and low-cost way to get secure, high-speed data connections between buildings. This can eliminate the cost of an additional leased line, provide an emergency redundant communication link, or act as an inexpensive data backhaul. By lowering installation expense and eliminating recurring payments associated with standard T1, E1 or DS-3 lines, wireless bridges can often pay for themselves within a few months.
What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing offerings include network assessment to make sure that your network meets professional levels of security and remote access, 24x7 network monitoring using MOM to anticipate issues before they disrupt your productivity, optional Help Desk Support from Progent's technical experts, security audit to help preserve your system from hackers and virus attacks, application of Service Packs and security patches for servers and applications, discounts on Progent’s off-site and in-person troubleshooting services, and the expertise of Progent’s staff of Microsoft-certified system engineers and service personnel.
More Questions and Answers
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
area
and you need computer assistance, IT outsourcing, or advanced services from a certified Progent expert:
Call 831-886-7222 or send email to information@progent.com
