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We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access consulting to show you how to design and deploy fault-tolerant architectures for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy fault tolerant Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers economical non-stop interoffice networking.

How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and introduces powerful new features plus a revamped architecture. These enhancements affect key areas including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can provide online or on-premises support to help you manage, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The CISA credential is a globally recognized achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants pass a comprehensive test administered by the ISACA international professional group. Progent offers the services of a CISA-certified Cybersecurity audit consultant trained to help companies in the fields of information systems audit process, information technology governance, systems and architecture lifecycle, IT service delivery, protection of data resources, and business continuity planning.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey helps you to plan and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering you a wireless solution that has the reception, speed, capacity, QoS, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes physical walkthroughs, spectrum and security audits of your existing WLAN, analysis of your buildingís floor plans, measuring for radio frequency contention, signal propagation modeling, selection of optimum placement for customer-specified Wireless Access Points (WAPs) such as Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing a new wireless network.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network engineers offer advanced remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small companies and campus networks to giant data centers and service providers. Progent can assist you to implement Cisco's rapidly evolving switching technology to achieve the performance, expandability, resilience, virtualization, security and ease of management demanded by your business. To learn about Progent's support for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's consulting and support services for Cisco's Nexus Series of switches, refer to Cisco Nexus switch support. To learn about Progent's support services for Cisco Meraki switches, see Meraki switches consulting services.

What are the advantages of Progent's model for remote support?
Many IT problems can be fixed immediately by Progent's group of remote support experts. This minimizes lost network availability which can be caused by waiting for a local engineer to appear at your office. In addition, many freelance consultants and network consulting groups require minimum service charges that can convert a 10-minute visit into a 2-hour invoice. Progentís model of charging by the minute and billing exclusively for support that is delivered permits Progentís remote service experts to resolve hundreds of small problems daily at the least possible expense. Further, the confidence of knowing there is ready access to Progent's expert team of IT professionals opens the gates to a new world of powerful network technologies that typical small companies might otherwise rule out because of the risk of having insufficient support resources.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks like assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your DR system to prove compliance with industry standards and regulatory requirements.

Does Progent offer project management services?
For enterprise project management assistance, Progent can provide the services of veteran information technology experts with years of experience as technology project managers for application development, business technology deployment, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide advanced management expertise to assist enterprise clients to follow leading practices to make sure major projects are completed on schedule and on budget.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small organizations to make the move from the older physical in-house datacenter to the contemporary hybrid networking model that includes on-premises and virtualized cloud-based resources. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to determine the possible business benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management so you can design and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting, troubleshooting, and customized training.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including planning, configuration, management, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. In case your organization is currently running SQL Server 2014, Progent can assist you to perform a smooth transition to Microsoft SQL Server 2016.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages intended to allow small companies to receive an independent security assessment from a qualified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized computer within your firewall to evaluate the risk to internal threats. The two security inventory services are configured and executed from a protected external site.



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If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you need computer help, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 408-465-8400 or visit Contact Progent.
















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