Onsite Service Available in Morgan Hill, Gilroy

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How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a state-of-the-art data center, plus the technical expertise of Progent's Microsoft Gold qualified consulting team to provide small companies a comprehensive IT outsourcing alternative that improves system dependability and security, eliminates administrative hassle, and lowers expenses. With Progent's Private Cloud Hosting structure, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved instantly to a different physical environment without lengthy and risky reinstallation and configuration. With Private Cloud hosting, you are not kept hostage to a specific hosting provider. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

What web development services are available from Progent?
Web development services available from Progent's Consulting Experts include web architecture, web project management, .ASP and .NET application development, web graphics, and on-site training in web creation software. Progent can also give you access to application engineers who can help you create and integrate specialized eCommerce solutions. For data-intensive web sites, Progent offers online access to SQL Server programmers and Oracle database application programmers.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key workloads by providing centralized, mixed-platform monitoring of physical and virtual resources installed across on-premises systems and private and public clouds. Progent's consulting group can provide world-class remote and onsite expertise to assist organizations of all sizes to plan, implement, optimize, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can assist you to move to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or combine multiple monitoring systems into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to include resources based in public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise.

Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the expertise of BlackBerry-certified experts who can assist small organizations to plan, manage, and support BlackBerry Enterprise Server and BlackBerry smartphones economically and effectively, doing away with the need for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-qualified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's efficient remote service delivery model, provides small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their information system.

What types of organizations can Progent help?
Progent provides IT outsourcing, Azure and Amazon AWS cloud integration plus desktop and mobile device support for small and midsize businesses, economical online IT consulting for local governments and school districts, plus remote office support and disaster recovery/business continuity solutions for large corporations. Progent's small business customers usually cannot justify the distraction and expense required to have their own full-fledged IT management staff and depend on Progent for as-needed guidance, integration and troubleshooting. Small and midsize businesses find it cost effective to utilize Progent's remote expertise on an as-needed basis for jobs like Microsoft Windows Server configuration, Exchange Server set up, network hardware upgrades, datacenter relocation, cloud integration, or Help Desk services. For enterprise-class disaster recovery/business continuity solutions, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network infrastructure consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified information assurance consultants can provide an array of security evaluation services tailored for organizations of all sizes.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of key business processes in order to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the performance and simplifies the deployment of Database Availability Groups (DAGs), which offer an automatic failover cluster for maximum uptime. Database Availability Groups in Microsoft Exchange Server 2016 lower failover times by as much as 33% relative to Exchange Server 2013. Additional enhancements cover setup defaults that enforce leading practices for disaster recovery. Progent's Microsoft certified Exchange experts offer DAG support services to assist your business to design, deploy and manage a DAG environment the offers advanced protection for your Exchange 2016 mailbox servers.

Does Progent offer desktop support services?
Progent offers a broad range of cost-effective consulting and support services to assist your company to install, integrate, repair, and manage workstations and notebooks powered by Microsoft Windows, Apple Mac OS X Lion, or various versions of Linux. Progent's desktop PC support services include Windows 10 migration assistance, Microsoft Windows 8.1 integration, Microsoft Windows 7 technical support, MS Office integration and training, and 64-bit processing expertise.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire line of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably based on leading practices.

Can Progent help us with desktop and mobile device configuration management?
Progent offer Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and deployment, System Center 2016 Configuration Manager cloud integration, and Microsoft Intune consulting to consolidate and streamline the management of your PCs and web-facing mobile devices. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving IT requirements.

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If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you are looking for technical help, IT outsourcing, or high-level services from a certified Progent engineer, call 408-465-8400 or visit Contact Progent.

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