More Questions and Answers
Can Progent help my business migrate to Windows Server 2003?
Progent can assist you with planning, integrating, supporting and repairing sophisticated IT solutions powered by Microsoft Windows Server, and can assist your migration from earlier Windows Servers or from mix-platform environments. Progent's migration, configuration, upgrade support, and custom development
services include planning and network design, set up and deployment.
Does Progent offer consulting help for server clustering with Windows 2003 Server?
Progent offers server clustering support to enable your IT organization implement clustered server configurations that offer 100% uptime, even for normal maintenance operations. This non-stop capability is feasible because a single server in a cluster can be taken off-line for maintenance work without affecting clients. Server clustering also frees IT staff to perform critical security updates during normal working hours without impacting user productivity.
How does Progent document the support services provided to my business?
Progent's detailed network service reporting system offers complete records for all billed consulting. Each Progent IT support professional has complete access to all the records of billed services delivered by any Progent consultant to every client. This history of problems and fixes, plus false alarms and missteps, is filed as a readily available and searchable in-house information repository that enables Progent's IT support experts to share their knowledge across the company so that the overall effectiveness of Progent's service increases continually.
How can Progent help my business maximize the benefits of Microsoft Customer Relations Management (CRM) software?
Progent can set up an effective server and communications infrastructure, including remote and wireless connectivity, to
support the power of Microsoft CRM, and Progent's Experts Team can offer your Northern California business with a CRM expert who can help you integrate Microsoft Dynamics CRM with your sales or customer service data. Progent gives you access to application experts for other sales automation technologies to keep your company ahead of the competition.
What services are available from Progent for UNIX-Windows integration?
For mixed-platform environments that feature UNIX and Windows servers and workstations, Progent's
UNIX-Windows integration, consulting and troubleshooting services include:
Network Infrastructure Configuration and Support
Support for Microsoft Windows Services for UNIX (SFU)
Remote Network Monitoring and Administration
Online Technical Support and Troubleshooting
Hands-on Network Support Throughout the Bay Area
Help Desk Services
Does Progent provide consulting services for Microsoft Small Business Server 2003?
Progent offers extensive support services for Microsoft Small Business Server 2003 including an economical network support package that lets you outsource all your network administration, technical support and help desk requirements to Progent's skilled team of Microsoft-certified consultants and technicians. You get enterprise-class network support without the expense and distraction of maintaining a large internal IT group.
Does Progent support Microsoft technology exclusively?
Progent's focus is Microsoft-based technology, but
Progent has extensive experience in the design, installation, and integration of cohesive networks
that incorporate sophisticated technology from several top hardware and software vendors
that include 3COM, Adaptec, APC, RIM Blackberry Wireless, Checkpoint, Citrix, Cisco, Computer Associates, D-Link, HP/Compaq,
Dell Computers, IBM, Intel, Lucent, Linksys, Maxtor, Netgear, Netopia, Network Associates, Nortel, Quantum,
SMC Networks, Symantec, Trend Micro, VERITAS, and WatchGuard.
Can Progent help maintain and improve my development environment for Linux applications?
Progent's Linux developer IT outsourcing services give your Linux engineers access to skilled IT professionals to design and support your business network without the expense and distraction of keeping a large in-house administrative and support team. Progent's network support allows Linux developers to focus their strategic skill on vital business concerns while still enjoying the rewards of first-rate IT support. Progent has produced a Small Business IT Outsourcing White Paper that details how outsourcing can save you money and improve productivity.
What consulting services are available from Progent for Firewall and VPN security?
Progent's security professionals have substantial field experience integrating and supporting
Firewall/VPN products from diverse suppliers and can show you how to create a smart security solution and then install, manage and maintain it. Also, Progent's CISSP certified consultants and CISM certified security professionals can tell you how to build security into your business processes.
Can Progent help customize Microsoft Word so that it is better integrated into the workflow of my business?
Progent can show you how to create a specialized Word environment to benefit from the latest version, Microsoft Word 2003, which brings major improvements in publication management, team projects, and mail merge capabilities. A Microsoft Word consulting professional from Progent's Experts Team can help you incorporate Word's advanced capabilities into the workflow of your organization, create templates, and build time-saving macros.
My business application needs 24x7 support. Can Progent help?
Progent offers 24x7 onsite network consulting and IT outsourcing services in
the Bay Area. Progent's 24x7 IT System Support Services combine the services of some of the the Bay Area's most experienced Microsoft-certified information technology professionals, the latest network management software, and affordable service programs to keep your business computer system available and productive.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers interoffice connectivity support to help you plan and implement high-availability infrastructure for multiple-office connectivity.
What services are available from Progent to support Windows Server 2003?
The sophistication and integration demands of Windows Server calls for an IT engineer with real-world experience and extensive knowledge about designing and building seamless comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, with an average of over 10 years of work history with Microsoft integration, guarantees success in identifying the edition and set up of Windows Server that fits best with your business requirements.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you need technical support, information technology outsourcing, or professional expertise from a certified Progent engineer:
Call 408-465-8400 or send email to information@progent.com
