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Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to assist you to plan, configure, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes key features first developed for and refined on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and execute a smooth upgrade plan, educate your IT administration and support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the first product was released over a a dozen years, and Progent has the scope of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-qualified network security experts can assist businesses of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources spread across a mix of physical sites and public and private clouds.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified VoIP experts can provide Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or plan and carry out an efficient upgrade to a current IP telephony and voicemail system.

What types of organizations can Progent help?
Progent offers IT outsourcing, Azure and Amazon AWS cloud integration plus desktop and mobile support for small and midsize businesses, affordable remote IT consulting for local governments and school districts, plus remote office networking support and disaster recovery/business continuity solution design for large corporations. Progent's small business customers usually cannot afford the distraction and cost needed to have a full-fledged IT support staff and depend on Progent for as-needed guidance, system integration and remediation. Small and midsize businesses find it cost effective to use Progent's remote expertise on an occasional basis for jobs such as Windows Server configuration, Exchange Server set up, network appliance patching, site moves, cloud integration, or Help Desk support. For advanced disaster recovery solutions, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISSP and GIAC-certified information assurance consultants offer a range of security evaluation packages designed for organizations of all sizes.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to help you to manage and troubleshoot your existing Microsoft Word environment or help you to move to a current release of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various releases of Word, interfacing Office Word with different Office applications such as Office Excel and Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security support, and smart phone synchronization, and remote Office Word training classes customized for your special requirements.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco networking products, but Progent has broad experience in the design, installation, and integration of heterogeneous networks that combine technology from a variety of popular vendors. Services offered by Progent include Mac and iPad consulting, Linux support, Sun expertise, iPhone and iPad integration, Google Android phone integration, RIM BlackBerry management and integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the basic element of high availability for Microsoft Exchange 2013 Mailbox servers. First offered in Microsoft Exchange 2010, a DAG is a group of as many as 16 Mailbox servers where any server in a DAG can contain a replica of a mailbox database from any other DAG server. DAG servers work together to restore automatically from breakdowns that affect MBX databases. Progent's certified Exchange consultants offer DAG support services to assist your organization to design, install and maintain an HA environment for your Exchange mailboxes. In addition, Progent's Exchange 2016 consultants can help you move your Exchange 2013 DAG environment to Exchange 2016.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent offers mid-sized companies in Northern California and in larger cities across the U two basic outsourcing service packages based on System Center Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To see a single-page printable datasheet summarizing Progent's two Network Monitoring Packages for mid-sized organizations, click:Network Monitoring Packages.

    How Can Progent help our company support or upgrade Exchange 2013?
    Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements affect key areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can deliver online or on-premises support to help you manage, tune and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-based, or hybrid deployment model.



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    If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you require technical assistance, IT outsourcing, or advanced services from a certified Progent consultant, call 408-465-8400 or visit Contact Progent.
















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