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Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) planning and integration consultants can provide affordable online support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-based or hybrid ecosystems that efficiently integrate Amazon AWS services. Progent can provide occasional expertise or Progent can provide project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS platform.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer Microsoft System Center 2012 Configuration Manager planning and deployment, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune expertise to centralize and simplify the management of your desktops and Cloud-connected tablets and smartphones. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing business requirements.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include system evaluation to ensure that your computer system satisfies appropriate levels of security and remote connectivity, round-the-clock network monitoring using Microsoft Operations Manager to anticipate problems before they disrupt your business, if required Help Desk Services from Progent's technical experts, security audit to help protect your system from intruders and virus attacks, application of Service Packs and security patches for servers and applications, reduced rates on Progentís off-site and on-premises network support services, and access to Progentís team of Microsoft-certified network architects and support personnel.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database software programmers, database administrators, project managers, Cisco network infrastructure architects, disaster recovery/business continuity planning specialists, and certified IT security professionals can help your business to maintain and enhance your SQL Server environment, create or update data-driven software, assess the likely business benefits of moving to SQL Server 2016 or migrating to Microsoft SQL Server 2014 from an earlier release of SQL Server or from a different database platform, set up pilot environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server, and define a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure planning and integration experts can assist you with any aspect of Azure cloud integration including needs definition, readiness assessment, system design, pilot testing, implementation, centralized management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to create a hybrid environment that seamlessly combines on-premises datacenters with Azure-based services.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified wireless consultants can help your business to upgrade to Aironet wireless access points and Cisco wireless controllers that comply with the recently approved IEEE 802.11ac Wi-Fi specification, making it possible to triple the performance for your wireless LAN while increasing the area covered.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified security professionals can help you develop a company-wide IT security plan that includes hardware and software as well as processes to guard your IT assets. Progent's ISA Server experts and Forefront TMG engineers can help you to support Microsoft's discontinued firewall platforms or transition to modern security solutions like Progent's ProSight suite of remote monitoring and management services. Progent's Cisco ASA 5500-X firewall with Firepower experts can assist you to deploy Cisco network appliances for maximum network security. Progent's security assessment testing service bundles provide economical and objective evaluations of your current external and internal security environment. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-borne malware before they arrive at your firewall.

Does Progent offer project management services?
For advanced project management support, Progent offers access to senior IT professionals with decades of background as IT project managers for program development, business systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers can provide advanced management expertise to assist enterprise clients to adhere to leading practices to make sure development or deployment projects are completed on schedule and on budget.

How can Progent help local governments and school districts with IT management?
Progent has extensive experience providing a broad range of online IT support and urgent repair services to local governments and school districts across the United States. Progent is among the industryís pioneers in providing expert online network support and has delivered network support to clients in all 50 states. Progent's remote IT consulting for local governments eliminates travel expenses and resolves problems faster than on-premises support.

Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables safe self service, and delivers a common control mechanism for administering multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any aspect of designing, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network engineers can provide expert online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small organizations and campus LANs to enterprise data centers and public clouds. Progent can assist you to deploy Cisco's rapidly evolving switch technology to realize the throughput, expandability, uptime, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch support. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus Series of switches, see Nexus switch consulting and troubleshooting services. To learn about Progent's support services for Meraki switches, go to Meraki switches consulting and troubleshooting services.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create seamless hybrid networks that combine Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and within budget. For details about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster technology incorporated into the latest versions of MS Windows Server is dramatically redesigned to simplify the installation, configuration, and maintenance of clusters and to provide greater levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, better security and quorum models, minimization of failure points, greater disk and memory capacity, enhancements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can assist your company evaluate the advantages of failover clusters, plan and implement a deployment, educate your IT staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business consultants can provide remote and on-premises expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.



More Questions and Answers

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you are in need of technical help, IT outsourcing, or high-level services from a certified Progent consultant, call 408-465-8400 or visit Contact Progent.
















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