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How can Progent help my Linux developers?
If you are producing UNIX or Linux applications on a network that features Windows-based servers, desktops and applications, Progent offers IT support services that keep your system up and running while allowing you to concentrate on your field of high-value expertise. By taking advantage of automated system monitoring and offering remote and in-person support when you need it, Progent provides
Linux and UNIX developer support that offers an economical way to manage an IT network that features top-level availability, security and speed.
How Can Progent's Consultants Provide Microsoft SQL Server 2005 Help?
The experience of Progent's Microsoft-certified experts, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing successful Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform. Progent's SQL Server engineers can also assist with upgrading from with SQL Server 2000 or SQL Server 7.0 to SQL Server 2005.
How can Progent help my business get the most benefit out of Microsoft Operations Manager (MOM) software?
Configuring Microsoft Operations Manager can be difficult. With over five years of background with the NetIQ technology upon which MOM is built, Progent's IT consulting experts can help you select the right MOM components, configure and deploy MOM, and write specialized rules, scripts, reports and alerts for your business. Progent can also document Microsoft Operations Manager's network monitoring policies.
You can outsource MOM problem reaction to Progent's Microsoft-certified consulting staff. With years of network management experience, these service professionals can also respond efficiently to the monitoring information produced by MOM to keep mission-critical servers operating continually. By analyzing trend data and responding efficiently to alerts, Progent can eliminate incipient problems before they result in network failure or solve serious problems the moment they occur. In most cases, Progent can fix problems remotely, saving time and money. For severe problems requiring in-person support, Progent can quickly dispatch a field support specialist to the site of any small business in the Bay Area.
Does Progent have a defined methodology for best practices in solving IT problems?
Progent’s staff of Microsoft and Cisco-certified consultants average more than ten years of IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad spectrum of clients. Each Progent IT professional brings a set of personal best practices from this extensive industry experience, and these are further refined by the company-wide best practices training that Progent instills in its support staff. For larger projects, Progent technical team members employ the Microsoft Solutions Framework (MSF) model for large IT tasks which breaks projects down into well defined and manageable components that reduce the risk of a project getting out of control.
Can Progent help customize Microsoft Word so that it is better integrated into the workflow of my business?
Progent can help you customize your Word environment to benefit from the latest edition, Microsoft Word 2003, which includes major improvements in publication management, team projects, and mail merge capabilities. A Word consulting professional from Progent's Experts Team can help you integrate Word's powerful features into the workflow of your business, design templates, and build time-saving macros.
How can Progent enhance my network security?
Progent's security services include a comprehensive
security audit, disaster recovery, virus
protection and deletion, spam filtering, firewall technology, ISP
relationships, backup strategy definition, and planning for secure
commerce. Progent's engineers offer ISA Server 2004 consulting to help your enterprise implement technology that builds on Windows 2003 security and Active Directory for policy-based security,
acceleration and management. Progent offers CISSP Security Consulting Services to help your enterprise improve security in many areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, physical security, cryptography , telecommunications, network and Internet security, and business continuity planning.
Does Progent support Microsoft Operations Manager (MOM) software?
Progent has extensive background both delivering
Microsoft
Operations Manager (MOM) consulting services and using this powerful server monitoring product.
Progent offers Bay Area small and medium-size companies two basic outsourcing support offerings built on Microsoft Operations Manager (MOM):
To download a single-page printable datasheet describing Progent's two outsourcing support programs for medium size businesses, click:
Network Monitoring Support Products 69 Kb PDF file).
How can Progent help my business maximize the benefits of Microsoft Customer Relations Management (CRM) software?
Progent can set up an efficient server and network foundation, including remote and wireless access, to
optimize the power of Microsoft CRM, and Progent's Experts Team can provide your Northern California company with a consulting professional who can help you integrate Microsoft CRM with your sales or customer support information. Progent can provide consulting experts for other sales automation products to keep your business ahead of the competition.
What services are available from Progent to support Windows 2000 Server?
Progent's certified Microsoft consultants can show you how to maximize the capability of your existing Windows 2000 Servers and can simplify network management, offer network help and troubleshooting and enhance security. In addition, Progent offers access to CISSP and CISM certified security experts to evaluate your current network security and propose business-wide policies, methodologies and technologies to strengthen your security.
How Can Progent Help with SharePoint Portal Server 2003?
Progent's Microsoft-certified experts can help you understand the business case for implementing SharePoint Portal Server 2003, provide configuration and deployment help, optimize your IT system infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server, develop a company-wide security plan that relies on portal technology, and deliver troubleshooting and Help Desk services.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you are in need of computer help, IT outsourcing, or professional services from a Progent engineer:
Call 408-465-8400 or send email to information@progent.com
