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Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX environments. SFU provides interoperability between Microsoft Windows Server and various implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and the latest authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem includes a full library of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting programs.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants offer advanced remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small companies and campus networks to giant data centers and ISPs. Progent can help you to implement Cisco's quickly improving switch technology to realize the throughput, scale, availability, virtualization, security and ease of management required for your organization. To learn about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, see Catalyst switch support. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, refer to Nexus switch consulting and support services. To learn about Progent's support for Meraki switches, refer to Cisco Meraki switches integration.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 25-year computer industry veteran and has managed the creation and implementation of hundreds of innovative business solutions based on Microsoft technologies. Mr. Kent founded Progent in order to address the needs of small companies who can't justify the cost of maintaining a large IT team but who still require information systems with world-class reliability, protection, and performance.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), originally branded CallManager, operates as the core of Cisco's collaboration platform. Cisco Unified Communications Manager and Unified CM Express offer a borderless IP-PBX solution by integrating closely with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any aspect of CUCM support and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

How can Progent help large enterprises?
Progent's IT experts can help large businesses to design, deploy, and manage major rollouts of core Microsoft, Cisco, and Oracle platforms by delivering support services including Active Directory consulting, MS Exchange 2016 Server migration, Exchange 2013 Server integration, SQL Server 2012 application development, Cisco infrastructure engineering, Oracle DBA and development services, MySQL expertise, and project management assistance. Progent has helped some of the world's largest enterprises to integrate crucial business network solutions powered by Microsoft technology and can deliver seamless branch office support services for large companies with local offices in Northern California or in major cities through the United States.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 support experts can help you evaluate the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your production software, assess your network architecture for optimal operation with virtual server technology, help you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your IT staff to monitor and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, design and validate business continuity processes that maximize system uptime, and provide continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.

Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the services of an accredited video conferencing and telepresence consultant with an extensive background integrating products from the major telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing environment that protects your investment and optimizes the strategic value of your information network. Progent also offers the expertise of network infrastructure engineers who can help companies of all sizes to create and maintain a communications network that provides the performance, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence solution.

Can Progent help Us Use Cisco CUBE technology to Set Up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE configuration experts can help you to design, deploy, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide affordable online or on-premises support to help businesses to move smoothly to a modern unified communications environment that delivers fast return on investment. Progent's Gold-certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the first SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 deployment.

Can Progent help our company integrate Windows 8.1 desktop computers and mobile devices?
Progent's Microsoft-certified Windows 8.1 consultants can provide a variety of consulting services to assist companies of any size to install, administer, and support IT systems that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help set up test environments to evaluate Windows 8.1 and develop and execute Windows 8.1 migration projects following leading practices. Progent's consultants can also provide Windows 10 migration help.

What online services are available for maintaining Cisco routers?
Some of the typical remote Cisco router support services offered by Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, logging, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing tables, line settings and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; resolving VPN tunnel and routing problems; making a network diagram and documenting configuration; plus security and redundancy planning.



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If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you require technical help, information technology outsourcing, or advanced services from a certified Progent engineer, call 408-465-8400 or visit Contact Progent.
















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