San Francisco North Bay
Napa, Benicia, St. Helena, Yountville:

Can Progent re-design and re-install an existing Active Directory implementation that proved to be inappropriate for our business?
Progent is experienced in providing help re-installing Active Directory to correct unsuitable first-time decisions in deploying this sophisticated application. Progent can suggest configuration strategies that address key areas such as AD naming conventions, hierarchical model, IT administration model, selection and structure of group policy objects, plus security and auditing definitions. Progent can also analyze the implications of server and service implementations on capability and speed.

How can Progent help my business maximize the benefits of Microsoft Customer Relations Management (CRM) software?
Progent can configure an efficient server and communications infrastructure, including off-site and wireless access, to support the power of Microsoft Dynamics CRM, and Progent's Experts Team can provide your organization with a consulting professional who can assist you to integrate Microsoft CRM with your sales or customer support data. Progent offers application experts for other sales automation products to keep your business in front of the competition.

How can Progent help UNIX developers?
If you are a Linux developer, Progent can show you how to consolidate servers and take full advantage of your investment in non-stop network appliances by designing a virtual infrastructure with products such as VMware. A virtual infrastructure allows UNIX and Linux developers operating in a predominantly Windows network to consolidate costly IT hardware by dividing servers into secure, discrete segments that are easy to maintain and can economically and reliably handle a variety of development environments such as UNIX, Linux and Solaris. Progent's network consultants can help you set up robust physical and virtual network infrastructures that are ideal for developing and validating new applications.

What are some examples of small businesses saving money by outsourcing IT support to Progent?
Progent has written a white paper that summarizes the benefits a small organization can derive by outsourcing IT consulting and other IT services. The white paper includes specific instances of how Northern California companies benefited from Progent's outsourcing services by enhancing the business value of their information systems and saving expenses on network support. To view a printer-friendly PDF copy of this file and discover ways outsourcing can reduce expenses and improve productivity, click:
Small Business IT Outsourcing White Paper.

Does Progent offer help with specific Apple Mac applications?
Progent's Apple Macintosh experts can nurture the creative aspect of Macintosh environments by offering professional services and teaching in imaging, audio, and video. Progent's consultants offer expertise in a range of Macintosh applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Final Cut Pro, Adobe After Effects, Apple Motion, Apple Logic, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also help you with specific projects such as scanning or digitizing audio or video or integrating an audio/video post-production facility.

Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-qualified IT consultants who can show you how to perform a seamless IT infrastructure relocation to a new building or campus, including data center selection and deployment, project management, defining a comprehensive security plan that covers physical site security, ISP and telecommunications carrier selection and coordination, and non-disruptive network upgrades.

What services are available from Progent for UNIX-Windows integration?
For multi-platform networks that feature UNIX and Windows servers and workstations, Progent's UNIX-Windows integration, management and troubleshooting services include: