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Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer Microsoft System Center 2012 Configuration Manager planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune consulting to consolidate and streamline the administration of your desktops along with your Cloud-connected mobile devices. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management platform or assist you to enhance your existing SCCM 2012 environment to support your evolving IT requirements.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service offers advanced virtual server platforms, a world-class datacenter facility, and the technical expertise of Progent's Microsoft Gold Certified consulting staff to provide small businesses a comprehensive network outsourcing alternative that enhances system dependability and security, eliminates management overhead, and cuts costs. Under Progent's Private Cloud Hosting model, the customer retains ownership of the data, the OS platforms, and the software applications. Since the system is virtualized, it can be moved instantly to a new hardware environment without lengthy and chancy reinstallation and configuration. With Private Cloud hosting, your business is not held hostage to a single hosting provider. Find out more about Progent's ProSight portfolio of managed IT services for small organizations.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support expert and IT consultant has access to the technical and educational resources needed to provide the best computer help available. Progent can provide world-class expertise in the architecture, deployment and maintenance of Microsoft-based information technology. Progent's Microsoft-certified consultants offer Active Directory consulting, MS Exchange Server 2016 upgrade support, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 management, Exchange 2003 upgrade help, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Windows 2008 Server consulting, plus Windows 10 migration consulting, Windows 8.1 consulting, Microsoft Windows 7 support, Microsoft Office application development and training, and Microsoft Dynamics GP customization.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center consulting experts have more than 15 years of background deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can help you to design, install, support, and fix your System Center solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent also offers System Center 2016 migration planning and support to help your organization to transition to the latest version of System Center from an earlier one or from another IT management solution to provide the benefits of best-in-class provisioning, automation, security, plus datacenter and application performance monitoring.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure consultants and CUBE integration experts can help your business to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide cost-effective online or onsite support to help businesses to move efficiently to a productive communications ecosystem that offers fast return on investment. Progent's Gold-certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and certified security consultants to assist your business to manage your SQL Server 2012 environment and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune many components of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration consultants can provide online and onsite support to help your organization create and maintain a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Does Progent Offer Business Continuity Planning Services?
Progent offers high-level online expertise for business continuity planning, validation, and training to help you to respond to potential catastrophes, reduce service disruption for your essential network operations, eliminate data loss, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can team with your executive and IT administration group to perform risk and business impact evaluation, define dependencies, identify human and physical assets needed to run your business, prioritize crucial IT services and specify acceptable restoration times, select colocation centers, set up safe offsite access capability for key workers, implement notification mechanisms and define responsibilities for personnel, write a comprehensive recovery and test plan, and provide training for management and technical staff to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for recovering applications and services quickly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM and VMware NSX consulting expert to help you to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's virtual desktop solutions reduce the effort required for IT administrators to set up software programs so they are standardized throughout an entire user base, offer the ability to manage access to critical information, and allow quick deployment of new or updated workstations. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers RDS streamlines client access, enhances performance, tightens security, centralizes administration, and provides a nearly seamless user environment. Progent's desktop virtualization consultants can help your company to evaluate the business benefits of Microsoft's virtual desktop technologies, configure test and on-line environments, improve your network architecture to support virtualized desktops effectively, assess and resolve security problems, and train your IT administrators to utilize industry best practices to achieve maximum payback from desktop virtualization.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable remote access to a certified Oracle DBA consultant or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle including Oracle 10g and 11g and can also help plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.

Does Progent support all major data backup/recovery products and services?
Progent's backup experts offer help for a broad range of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers help for leading data protection platforms including Acronis, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist, CrashPlan, DoubleTake/Carbonite, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help your company to design, enhance, or maintain data backup solutions for a range of topologies such as on-premises, edge to datacenter, cloud, or a mix.

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If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you are looking for computer assistance, information technology outsourcing, or top-level services from a certified Progent engineer, call 707-603-2323 or visit Contact Progent.

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