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What are the advantages to my business of Progent's network monitoring outsourcing?
Microsoft Operations Manager (MOM) increases the stability of business-critical programs by proactively identifying and helping to fix problems before they are able to crash a network. Microsoft Operations Manager can optimize system throughput by examining predefined performance levels and use profiles on critical servers, enabling IT support staff to be more selective in integrating performance-related products and to eradicate problem areas before they bring about serious network traffic jams. However, setting up Microsoft Operations Manager to take full advantage of this feature-rich monitoring solution can be difficult. With over five years of background with the NetIQ technology upon which MOM is based, Progent's technical team members can help you choose appropriate MOM features, install and integrate MOM, and generate specialized rules, scripts, reports and alerts for your enterprise. Progent can also record MOM's network monitoring rules and procedures for your IT organization.
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned
Microsoft's “Best Application of the Year Award.” Mr. Kent is a 25-year computer industry veteran
and has been responsible for the creation and implementation of hundreds of innovative business solutions using Microsoft and Cisco technologies.
Mr. Kent founded Progent in order to meet the needs of small companies who can't justify the expense of supporting and managing a
large IT staff but who still require reliable, secure, responsive information systems.
What are the advantages of building-to-building wireless bridging?
License-free wireless bridges offer a quick and affordable way to establish secure, high-speed data connections between buildings. This can do away with the cost of an extra leased line, provide an emergency fall-back communication link, or act as an affordable data backhaul. By lowering installation costs and eliminating recurring fees associated with standard T1, E1 or DS-3 lines, wireless bridges can often pay for themselves within a few months.
Does Progent have a defined methodology for best practices in solving IT problems?
Progent’s staff of Microsoft and Cisco-certified engineers average more than ten years of real-world industry experience, in the trenches of business network support, performing a multitude of IT projects for a broad spectrum of clients. Each Progent expert brings a set of personal methodologies from this extensive industry experience, and these are further enhanced by the company-wide best practices education that Progent instills in its support staff. For larger projects, Progent consultants employ the Microsoft Solutions Framework (MSF) model for large IT tasks which divides projects into well defined and manageable components that minimize the risk of a project getting out of control.
How can Progent help large enterprises?
Progent's technical team members can help large enterprises design, deploy and manage major rollouts of core Microsoft technology such as Active Directory, Microsoft Exchange 2007 Server, SMS Server and SQL Server. Progent has helped some of the world's largest companies successfully integrate
crucial IT solutions powered by Microsoft technology and can offer local consulting expertise for nationwide businesses with branch offices in the San Francisco Bay Area or in major cities in the United States.
What can Progent do to help with disaster recovery?
Progent's continuation of business consultants can show you how to make continuation of business strategies, architect a high-availability IT foundation, and conduct useful test exercises.
How does Progent keep the cost of IT support services affordable for small businesses?
Progent charges a competitive hourly rate for IT support services. Customers are not forced to spend IT budget dollars on retainers or minimum commitments that may result in paying for support that is never delivered. Progent does not add a premium for off-hours or urgent service, and does not charge for travel hours except for priority support where on-site time is under 4 hours. Progent is also expert at managing and troubleshooting IT systems remotely, which does away with travel expenses and reduces downtime.
Does Progent support Microsoft Operations Manager (MOM) software?
Progent has long experience both providing
Microsoft
Operations Manager (MOM) support and using this state-of-the-art server monitoring tool.
Progent offers Bay Area small and mid-sized businesses two basic outsourcing service offerings built on Microsoft Operations Manager (MOM):
To download a single-page printer-friendly fact sheet describing Progent's two outsourcing support programs for medium size businesses, click:
Network Monitoring Service Packages 69 Kb PDF file).
How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2007?
Progent's Exchange 2007 migration consultants employ field-proven methodologies to help you migrate from POP3 email systems to Microsoft Exchange Server 2007. Progent handles essential details such as coordinating domain names so that both local and external workers make a smooth migration from POP3 email. Progent can help you with configuring a local Exchange Server solution or help you house and manage your Microsoft Exchange Server in an off-site, third-party Data Center.
What Microsoft eCommerce applications can Progent help customize?
Progent's Experts Team offers in-depth consulting expertise in crucial application areas, letting you to develop fast, economical and comprehensive IT solutions that align with the unique needs of your organization. Progent's software application developers can help you customize Microsoft's major eCommerce-capable products including:
Microsoft Business Solutions-Microsoft Dynamics AX
Microsoft Business Solutions–Microsoft Dynamics NAV
Microsoft Business Solutions–Microsoft Retail Management System
Microsoft Business Solutions-Solomon Software
How can Progent enhance my network security?
Progent's security services include a comprehensive
security audit, disaster recovery, virus
protection and deletion, spam filtering, firewall technology, ISP
relationships, backup strategy definition, and planning for secure
commerce. Progent's engineers offer ISA Server 2004 consulting to help your enterprise implement technology that builds on Windows 2003 security and Active Directory for policy-based security,
acceleration and management. Progent offers CISSP Security Consulting Services to help your enterprise improve security in many areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, physical security, cryptography , telecommunications, network and Internet security, and business continuity planning.
Can Progent help my business develop custom eCommerce applications?
Progent's experienced consulting staff can help you implement a secure, robust e-commerce infrastructure and can help you develop web sites that are integrated with sales and inventory programs to lower the cost and increase the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web applications using standard development tools and or customize standard software so that they support your special business needs.
More Questions and Answers
If your small business is in the Napa Valley or anywhere in the San Francisco North Bay
area
and you are in need of technical assistance, IT outsourcing, or professional expertise from a Microsoft or Cisco certified engineer:
Call 707-603-2323 or send email to information@progent.com
