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Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster technology incorporated into the latest releases of Windows Server has been radically redesigned to streamline the deployment, setup, and maintenance of server clusters and to offer improved levels of system dependability, protection, efficiency, and flexibility. New or enhanced features include cluster Validation, revamped configuration and deployment, unified cluster administration, redesigned cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can assist your company evaluate the advantages of Windows clustering, plan and implement an installation, educate your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can assist you you to design and build a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is intended to help assess your company's preparedness either to block or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the foundation of Cisco's collaboration platform. CUCM and Unified CM Express (CME) provide a modern IP-PBX solution by integrating closely with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager experts can help with any facet of CUCM setup and debugging in areas such as integrating Voice over IP phones and video phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for high availability, and integration with Exchange and Skype for Business.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP (Great Plains) makes it affordable to design custom Great Plains applications that provide all of the core functionality of proven Great Plains applications but also address the particular needs of your business. With the utilization of the Modifier with MS Visual Basic, developers can work with the most widely used programming environment in the IT world to adapt Microsoft Great Plains data views, supplement or change business logic, customize forms and reports, or extend integration with Microsoft Office programs. Progent's experience with Microsoft .NET support, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, and programming background with VBasic, XML, and other developer environments allows clients to design specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager (CUCM), is a unified voicemail system that facilitates teamwork by providing a variety of alternatives for accessing voice messages within a framework that is simple to deploy and administer. Unity Connection allows you to access and manage voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses (SMBs) and corporate branch locations with up to 500 workers. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE solution gives you significant competitive advantage.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants can provide advanced online and onsite support for Project Server and for all Microsoft products that work closely with Microsoft Project Server. Services offered by Progent include Project Professional set up, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 integration, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Excel and Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to help you to optimize your environment to support local, branch office, at-home, and mobile workers so that they can utilize Microsoft Project Server 2010 to work together securely and productively. Progent's security engineers can help your IT team to define and enforce security workflows that protect sensitive project data without interfering with efficient information exchange.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix desktop virtualization experts can assist your business to plan, deploy, administer, and support a virtual Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and support a remote datacenter that offers high uptime, advanced protection, and rapid recovery. Progent's Citrix technology experts can also assist you with other virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

Does Progent offer consulting services for Windows Server Essentials?
Microsoft Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to transition from the traditional physical in-house datacenter to the new hybrid computing model that includes local and virtualized cloud-based resources. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent offers comprehensive project management support to help you design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.

How does Progent handle problem escalation?
Progent follows a collaborative approach to problem escalation, making it possible to resolve even the toughest technical issues that can crop up occasionally. By taking advantage of 100s of man-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and economically solve issues that would baffle most computer support companies. Working with thousands of customers on installation and integration jobs every year provides Progent a unique perspective about which techniques work and which do not in solving IT issues.

What web development services are available from Progent?
If you need to redo your company web site, build internal webs for functions like as HR or worker orientation, create a powerful web presence for a start-up company, or put together enterprise-class, database driven e-commerce solutions, Progent can provide capable and seasoned web design consultants. Web site design consulting offered by Progent's Technology Specialists Team include web site design and development, web site project management, Microsoft ASP and .NET programming, and graphical content design and creation. Progent's certified Microsoft SQL Server programmers, Oracle programmers and DBAs, MySQL database application experts, and Office Access consultants can help your business to plan, deploy, and maintain database-intensive web sites. Progent's consultants can also help you construct and manage a secure, dependable server and communications network incorporating remote and wireless connectivity, to support your web platforms.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of certified SQL Server 2012 engineers and experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and certified security consultants to assist your business to maintain your Microsoft SQL Server 2012 environment and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also help you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can help your business to create efficient solutions for key Oracle database administration activities including database tuning, backup/recovery strategies, and information security, or mentor your IT personnel how to follow industry best practices for simplifying various administration procedures. Progent can in addition offer the services of a PL/SQL developer to assist your company to build, test, troubleshoot, or migrate Oracle applications that can vary from forms to database-powered web sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers companies expert help for products from other major VPN vendors including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec. Progent can show you how to design a comprehensive security plan and select appropriate technologies from a variety of suppliers to support your security objectives while sticking within your spending limits.



More Questions and Answers

If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you need technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 707-603-2323 or visit Contact Progent.
















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