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Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was established in 1999 to certify the skill of network security professionals. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security capabilities covered under GIAC certification such as evaluating infrastructure vulnerability, incident management and response, traffic analysis, web services security and SIEM solutions for compliance with government requirements for promptly reporting security events.

How can Progent help local governments and school districts with IT management?
Progent has extensive experience delivering a full-spectrum of remote IT support and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert remote network support and has delivered network solutions to clients in all 50 states. Progent's remote IT consulting for local governments eliminates travel expenses and resolves problems more quickly than onsite support.

What web development services are available from Progent?
Web development services available from Progent's Experts Team include web design, web implementation, .ASP and .NET application development, web graphics, and on-site training in web development tools. Progent can also give you access to application consultants who can show you how to create and integrate custom eCommerce applications. For data-intensive web applications, Progent offers affordable access to certified SQL Server programmers and Oracle RDBMS application developers.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online consulting for disaster recovery/business continuity planning, validation, and education to assist you to prepare for possible catastrophes, reduce downtime for your vital IT operations, eliminate data loss, and comply with regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your management and network administration staff to provide risk and business impact analysis, define interdependencies, identify the resources needed to run your organization, determine crucial network services and define acceptable recovery times, qualify colocation centers, set up secure remote access capability for key employees, implement notification systems and assign responsibilities for personnel, document a comprehensive recovery plan, and train management and technical staff to execute the agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager, is a unified voice messaging platform that facilitates productive collaboration by offering a variety of options for retrieving calls and messages within a framework that is easy to implement and manage. Cisco Unity Connection lets you access and manage voice messages from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise satellite offices with as many as 500 users. Progent's Cisco-qualified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your voice messaging solution continues to deliver significant competitive advantage.

Does Progent offer a secure data backup service for my Windows servers?
Progentís economical Offsite DPM-based Backup Service incorporates the advanced capabilities of Data Protection Manager with the state-of-the-art security and availability facilities of the QTS (formerly Herakles) Internet Data Center in Sacramento to provide ongoing, non-disruptive backup for up to 2.5TB of data from one or several of your Windows servers. Progent's service offering is offered for a fixed monthly price and includes all configuration, management, and tracking required for a comprehensive offsite backup solution.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to design, configure, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-level data center colocation Sites in the San Francisco Bay Area and major cities across the United States, and Progent's colocation consulting professionals can improve your systemís redundancy and performance by helping you select a colo site that addresses the individual needs of your company including geographic location, size, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are designed for companies with hardware housed at colo hosting facilities and requiring on-demand in-person help at the colocation site plus online support from Microsoft and Cisco qualified experts. Progent offers a variety of colocation center consulting services including system topology evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime systems, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure cloud integration consultants can assist you with any aspect of Microsoft Azure integration such as requirements definition, prerequisites evaluation, system design, pilot testing, implementation, automated administration, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so your users can safely access to Azure-based resources, and Progent's Microsoft Gold-certified consulting experts can assist you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure-based resources.



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If your small business is in the Napa Valley or anywhere in the San Francisco North Bay area and you are in need of technical help, information technology outsourcing, or high-level expertise from a certified Progent consultant, call 707-603-2323 or visit Contact Progent.
















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