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How Can Progent help our company migrate to Exchange 2013?
Progent offers comprehensive Microsoft Exchange 2013 migration consulting services including ROI analysis, end-to-end project management services, site readiness preparation, specification of all new software and equipment needed, setting up your Active Directory (AD) forest and its domains to work with your Exchange 2013 solution, designing DAGS that deliver HA and resilience to your mailbox servers, pilot verification at a customer's location or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange 2013 and older editions of Exchange Server, deployment of the production system, deactivating the old system, and training for customer's support staff and end users.

How Can Progent Help with Windows Server 2008 R2?
Progentís Microsoft Gold-qualified Windows Server consultants can help you to migrate efficiently to Microsoft Windows Server 2008 R2 with SP1 and can maximize the advantages of Windows Server 2008 by delivering IT support services that include system design, software and hardware deployment, Hyper-V virtualization, clustering solutions, business continuity process planning, security strategies, economical and safe remote connectivity, education, and remote consulting and troubleshooting.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Office Excel application consultants can provide affordable remote programming support for programs that utilize Office Excel or Office 365 Excel as a platform for specialized software. Progent can assist you to design, code, test, deploy, and administer custom software; maintain and troubleshoot legacy software; and upgrade programs based on earlier versions of Microsoft Office Excel to current ones. Progent offers support for Microsoft Excel VBA and Microsoft Office Access programming and can help you to integrate Excel-powered software to SQL Server or other advanced DBMs that can accommodate real-time data. Progent's Excel experts can also help your organization to implement solutions that integrate Excel with compatible Microsoft product families such as Word, PowerPoint, Project Server, and SharePoint Foundation. Progent can also help your company to migrate to newer Excel releases, including the advanced 64-bit release, and can deliver affordable online virtual training classes in Excel that can be tailored for a single person or groups.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, justify and implement a plan to to Windows Server 2012 R2 from a Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft Gold Server Platform consultants can also deliver affordable and effective remote consulting and technical support so your company can manage 2012 deployments. Progent can assist you to assess the business advantage of upgrading from previous versions of Windows Server and can adhere to industry best practices to ensure a smooth transition to Windows Server 2012 R2.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's desktop virtualization technologies lower the work needed for IT managers to install applications so that they are standardized across an entire user base, provide the ability to control rights to critical information, and enable quick deployment of additional or upgraded workstations. In Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies client connectivity, improves responsiveness, strengthens security, unifies administration, and offers a nearly seamless user environment. Progent's Windows Server 2008 R2 engineers can help your company to assess the strategic benefits of Microsoft's virtual desktop solutions, configure pilot and on-line environments, optimize your network architecture to accommodate virtualized desktops effectively, assess and remediate security issues, and train your IT managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Does Progent offer consulting help for server clustering with Windows Server?
Progent can provide Windows Server 2012 R2 server clustering integration services, Microsoft Windows Server 2008 R2 clustering support services, and Microsoft Windows 2003 Cluster Server support to help your company design clustered server configurations that can provide non-stop uptime, even for routine maintenance functions. This non-stop capability is feasible because any server in a cluster can be brought off-line for maintenance work without affecting clients. Clustering also frees IT staff to install critical security enhancements during regular business hours without impacting user productivity.

Can Progent help us monitor and manage all our IP-based resources?
ZENO is Progentís network monitoring and management subscription service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the state of all vital IP-based assets that constitute your entire IT environment. When ZENO detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to disrupt or take down IT system.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants can provide System Center Configuration Manager (SCCM 2012) design and deployment and Intune integration help to consolidate and simplify the management of your desktops along with your web-facing tablets and smartphones. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs.

Does Progent support Lync Server 2013?
Microsoft Lync Server 2013 enables businesses of any size to build a manageable and secure communications ecosystem that supports a BYOD computing model with IM, presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent has expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Office 365 apps such as Outlook clients, Word and PowerPoint.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts offer remote and onsite consulting to help your organization with any facet of BI reporting ranging from troubleshooting or modernizing reports to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help you to support your existing BI environment, help you to migrate reports from a legacy reporting product to a current solution, and deliver custom online mentoring to meet your individual needs. Progentís management reporting professionals offer experience in all popular BI reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

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If your small business is in Palo Alto or anywhere in the area and you are looking for computer support, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 650-543-0400 or visit Contact Progent.

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