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How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies allow IT organizations to maximize utilization, streamline network management, and improve application continuity and security. run several virtual servers on one physical processor. Typical usage scenarios for virtualization are resource consolidation, inexpensive hosts for programs that only run on older operating systems, and affordable segregation of software programming or pilot environments from on-line ones. Progent's virtualization technology consultants offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to optimize speed, reliability and manageability while at the same time cutting costs; suggest and verify business recovery strategies that reduce downtown in case of a major failure; and provide continuing support, repair, and engineering services as computer technology evolves.

How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has created an IT outsourcing white paper that describes the advantages companies organizations of all sizes can gain by outsourcing network support and other computer services. Progent has also produced IT Outsourcing datasheets for several service offerings intended for small and medium sized organizations.

What security support does Progent offer for Linux/UNIX environments?
If you have a mixed-platform business network that combines Linux/UNIX and Windows servers, Progent can offer security consulting by providing a CISSP-certified IT consultant to assist your entire business in a broad selection of security concerns. CISSP Certification recognizes mastery of an international standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can provide a CISSP-certified expert to help your organization in a broad range of security areas including:

  • Security Management Practices
  • Security Architecture and Paradigms
  • Access Control Systems and Methodology
  • Software Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecommunications, Network and WAN Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    How can Progent help large enterprises?
    Progent's consultants can help enterprises to plan, deploy, and support major rollouts of vital Microsoft, Cisco, and Oracle RDBMS platforms by providing services such as Active Directory consulting, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 Server consulting, SQL Server application development, Cisco network infrastructure design, Oracle database administration services, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest companies to integrate crucial information technology solutions based on Microsoft technology and can deliver transparent branch office support for enterprises with local offices in Northern California or in major cities through the United States.

    What services are offered by Progent for migrating to Exchange 2016?
    Progent's certified MS Exchange 2016 consultants can help you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

    How can Progent help our business evaluate and install Windows Server 2012 R2?
    Progent's certified Windows Server 2012 R2 consulting experts can assist you to evaluate the advantages of Windows Server 2012 for your organization, develop test systems and rollout plans, optimize your network infrastructure for local, multi-location, Cloud-based, and hybrid environments, educate your IT management, team, create a corporate-wide security strategy, streamline network administration, help with creating applications, and build and test a disaster recovery/business continuity plan. If you are thinking about migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to assess the value of Windows Server 2016 for your business and plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model.

    How can Progent enhance my network security?
    Progent's CISA and CISM-certified network security engineers can assist you develop a company-wide network security plan that includes technologies as well as processes to protect your IT resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Microsoft Forefront TMG specialists can assist you to maintain Microsoft's discontinued firewall platforms. Progent's ASA firewall with Firepower experts can help you to deploy Cisco ASA firewalls for maximum network security. Progent's security vulnerability scanning service bundles provide economical and objective evaluations of your current external and internal security environment. Progent's Email Guard spam and virus filtering service can stop spam and email-borne malware before they can reach your firewall.

    Can Progent help me configure Database Availability Groups for Exchange 2013?
    A Database Availability Group known as a DAG is the basic unit of high availability (HA) and resilience for Microsoft Exchange 2013 Mailbox servers. First offered in Microsoft Exchange Server 2010, a DAG is a collection of as many as 16 Mailbox servers in which any server in a DAG can contain a replica of an Exchange mailbox database from a different server in the group. DAG servers cooperate with one another to restore automatically from breakdowns that affect MBX databases. Progent's certified Exchange experts offer Database Availability Group support services to help you design, install and maintain a high availability solution for your Exchange mailboxes.

    How can Progent help my company upgrade to Windows 8.1?
    Progent's Microsoft certified Windows 8.1 migration consultants can assist you to pilot Microsoft Windows 8.1 to confirm application and driver compatibility and to check its performance and reliability operating with your applications. Progent can also show you how to estimate the likely strategic benefits of adopting Microsoft Windows 8.1. If Microsoft Windows 8.1 makes sense for your business strategy, Progent can assist you to plan and implement a smooth upgrade to Windows 8.1 from a previous version of Microsoft Windows. Progent's consultants also offer Windows 10 migration help.

    How can Progent help us with our hybrid cloud solution?
    Progent's hybrid cloud solutions consultantsoffer advanced remote consulting to assist companies of any size to integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in hybrid network models that seamlessly combine local resources along with cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging.

    Can Progent help set up secure and fault-tolerant email?
    Progent offers small and mid-size businesses fast access to a network professional with experience in MS Exchange 2016 upgrade support, Exchange 2013 DAG configuration, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Storage Replica solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 failover clustering support, and Microsoft System Center Data Protection Manager deployment in order to create a fault-tolerant email solution that supports local users, branch offices, telecommuters, and road warriors. Progent's Email Guard is a spam filtering service that intercepts both spam and email-based viruses and includes cloud-based disaster recovery via spooling. Progent's CISA and GIAC-certified network security professionals can help your company to develop infrastructure, policies, and processes that maximize email protection.

    Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
    Progentís BI reporting consultants offer remote and onsite expertise to help your organization with any facet of BI reporting from debugging or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's BI experts can help you to support your existing BI environment, assist you to migrate databases and applications from an outdated reporting platform to a current solution, and provide as-needed remote training to meet your specific requirements. Progentís business reporting and analytics consultants can provide expertise in all popular business analytics reporting and visualization tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.

    Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
    The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

    Can Progent provide certified expertise for information assurance and SIEM solutions?
    GIAC was founded in 1999 to validate the skill of IT security experts. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for all of the security capabilities covered under GIAC accreditation such as auditing infrastructure vulnerability, incident management and response, intrusion detection, web-based application security and SIEM solutions for compliance with government mandates for reporting security incidents.

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    If your small business is in Palo Alto or anywhere in the area and you require computer support, IT outsourcing, or advanced expertise from a certified Progent engineer, call 650-543-0400 or visit Contact Progent.

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