San Francisco Peninsula
Palo Alto, Redwood City, Menlo Park, Atherton:

How can I find out more about the benefits of IT Outsourcing for small businesses?
Progent has produced an IT outsourcing white paper that summarizes the advantages a small business can gain from outsourcing IT consulting and other information technology services. Progent has also created IT Outsourcing datasheets for several support packages designed for small and medium sized businesses.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts can provide advanced online and onsite support for Microsoft Project Server 2010 and for Microsoft products that integrate in conjunction with Microsoft Project Server. Services provided by Progent include Microsoft Project 2010 planning and support, SharePoint 2010 planning and deployment, SQL Server installation, Exchange 2010 migration, Excel 2010 application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network consultants to assist you to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so that they can utilize Project Server 2010 to work together securely and efficiently. Progent's certified network security engineers can help your IT team to plan and enforce security policies that protect important business data without interfering with productive information exchange.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent can provide consulting from an experienced MySQL DBA, programmer, or data designer to assist you to plan, implement, and manage solutions built on Oracle's MySQL relational database management system. Progent's consultants can also assist your business install MySQL Cluster with Windows Server Failover Clustering for the highest levels of fault tolerance and performance.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft operating systems and applications and Cisco network technology, but Progent has extensive experience in the design, installation, and integration of cohesive networks that incorporate products from several popular vendors. Support services offered by Progent include Mac OS X and iPad 3 help, Linux support, Sun Solaris coexistence with Windows, BlackBerry and Apple iPhone integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for large companies, Progent follows a phased approach based on predetermined milestones in order to achieve economic, timing, and engineering goals while avoiding business disruption. Progent's methodology takes advantage of industry project management standards derived from the best practices described in the Microsoft Solutions Framework (MSF) and includes requirements identification, planning and architecture proposals, pilots, design tuning, and expert deployment. All phases are documented to create a detailed description of IT services delivered and to assist in ongoing network maintenance.

Can Progent help plan and integrate a virtual server solution?
Virtual server technologies allow businesses to run multiple virtual servers on one actual processor. Common applications for virtual servers are resource consolidation, inexpensive hosts for applications that require older operating systems, and affordable segregation of application programming or pilot environments from production systems. Progent's virtualization technology consultants can provide Microsoft Windows Hyper-V Virtualization consulting, VMware vSphere virtual processor expertise, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize speed, reliability and ease of administration while at the same time cutting costs; suggest and verify business recovery strategies that minimize downtown in the event of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting services as computer technology advances.

How can Progent help my company upgrade to Windows 7?
Progent's Microsoft certified Windows 7 migration engineers can help your company to pilot Windows 7 to verify application and driver compatibility and to check its speed and stability operating with your applications. Progent can also show you how to evaluate the likely business value of adopting Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to plan and execute a non-disruptive deployment of Windows 7 from a your current release of Microsoft Windows.

How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2010?
Progent's Exchange 2010 migration experts use documented best practices to help you move from POP3 email systems to Exchange Server. Progent attends to critical details such as coordinating domain names so that both on-site and external users benefit from a trouble-free transition from POP3 email. Progent can help you with setting up a local Exchange Server environment or help you house and manage your Microsoft Exchange Server in an off-site, third-party Data Center.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-qualified IT experts who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, creating a complete security plan that covers physical security, ISP and telecommunications carrier selection and coordination, and non-disruptive system upgrades. Progent can in addition help you to select a remote data center to support your key servers, prepare your environment, and deliver ongoing remote data center IT services.

Call 650-543-0400 or send email to information@progent.com