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Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager provides small to medium-size organizations automatic backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs running on Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft Gold-certified System Center 2016 Data Protection Manager consultants can help you to design, deploy, administer, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from an older release of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or deliver end-to-end project management services to help you complete your Data Protection Manager 2016 deployment on schedule and on budget.

Can Progent help me replace my old voice mail system with Exchange 2010?
Enhancements in Microsoft Exchange 2010 for software-driven voice messaging include speech-to-text preview for rapidly scanning your voice mail rather than listening to each message, automatic attendants to answer callers and help them to work through your voice mail system, rules-based call answering processes to forward or scan incoming calls based on ID or contact data, and text messaging notifications about unanswered voice calls or voice mail. Progent's Microsoft Exchange 2010 consultants can help you to evaluate the business advantages and engineering challenges of swapping your existing PBX solution with a voice mail system powered by Exchange Server 2010, plan and install Microsoft Exchange 2010 with unified messaging functionality, and deliver ongoing remote consulting help and maintenance expertise to accelerate your ROI for integrating Microsoft Exchange Server 2010's voice messaging technology.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts can help your business to migrate to Aironet access points and Cisco wireless controllers that comply with the new IEEE 802.11ac Wi-Fi specification, making it possible to triple the speed for your wireless network while expanding the signal coverage.

Why does Progent often recommend upgrading to Microsoft Windows Server 2012 R2?
Microsoft Windows Server 2012 R2 is an important advance in making information networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2012 R2 support experts can help your business get the most from the enhancements built into Microsoft Windows Server 2012 R2 by delivering consulting, troubleshooting, education, temporary staffing, monitoring, and security expertise.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to assist you to design, configure, test and manage a disaster recovery system powered by VMware SRM.

Does Progent offer help with specific Apple Mac applications?
Progent's Mac consultants can support the creative side of Macintosh networks by offering consulting services and training in graphics, sound, and multi-media. Progent's trainers can provide Macintosh application training for titles that include Adobe PhotoShop, Adobe Illustrator, QuarkXPress, Adobe After Effects, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also assist you with complex tasks such as image capture or digitizing audio or video or setting up an audio/video post-production studio.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center Configuration Manager (SCCM 2012) design and deployment, Microsoft System Center 2016 Configuration Manager cloud integration, and Microsoft Intune expertise to consolidate and streamline the administration of your desktops and web-facing tablets and smartphones. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management platform or help you to enhance your existing SCCM 2012 ecosystem to support your changing business needs.

Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the expertise of RIM BlackBerry-certified professionals who can help small companies to design, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-qualified consultants, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size companies an efficient option for incorporating BlackBerry devices and software seamlessly into their IT network.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The updated release of Microsoft Dynamics NAV offers powerful new features such as tailored Role Centers, improved business analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP consultants can provide custom programming, configuration and debugging support to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV to additional services and programs. In addition, Progent can assist you to create and analyze data warehouses so you can enhance your understanding of your business, acquire more customers, refine your sales campaigns, and form successful partnerships.

How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database application developers, database administration experts, project management consultants, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and IT security professionals can help you to support and expand your SQL Server solution, build or troubleshoot data-driven applications, evaluate the likely benefits of upgrading Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an older version of SQL Server or from a different RDBMS platform, set up test environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 improves the speed and simplifies the deployment of Database Availability Groups, which provide an automatic failover cluster for high availability (HA). DAGs in Microsoft Exchange Server 2016 lower failover delay by an estimated one third compared to Microsoft Exchange 2013. Additional improvements include setup defaults that correspond to industry best practices for disaster recovery. Progent's certified Exchange experts can provide Database Availability Group expertise to help you to plan, implement and manage a Database Availability Group environment the offers advanced security for your Exchange mailbox servers.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team delivers comprehensive consulting know-how in special application areas, allowing you to develop fast, low-cost and highly functional business solutions that meet the unique needs of your business. Progent's line-of-business software developers can assist you to customize Microsoft's popular eCommerce-capable products such as:

  • Microsoft Dynamics AX ERP Software (formerly Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)



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    If your small business is in Palo Alto or anywhere in the area and you are looking for technical assistance, IT outsourcing, or high-level services from a certified Progent professional, call 650-543-0400 or visit Contact Progent.
















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