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How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade support specialists can help your organization to enhance your application servers and desktop PCs efficiently from 32 to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit processing, plan an economical upgrade strategy that reduces operational disruptions, and offer responsive remote support to aid your company to configure 64-bit software and applications on your current hardware. Progent's Microsoft-certified computing engineers can assist your company to install the 64-bit editions of Microsoft products such as Microsoft Windows Server 2008, Exchange Server, Windows 7, and Office Excel.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two low-cost service bundles intended to enable small businesses to receive an objective network security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive test of your IT infrastructure from beyond your company firewall to uncover possible risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized machine inside your firewall to uncover vulnerabilities to internal threats. Both security inventory packages are set up and executed from a secured remote location.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable runbook for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM and VMware NSX consulting expert to assist your organization to plan, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager.

Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses fast access to a consultant with experience in MS Exchange Server 2016 upgrade support, Exchange 2013 Database Availability Group configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Cloud Witness solutions, Windows Server 2012 R2 virtual networking support services, Windows 2008 clustering integration, and Data Protection Manager deployment in order to create a high-availability email solution that supports onsite workers, remote offices, telecommuters, and road warriors. Progent's ProSight Email Guard is a spam filtering service platform that intercepts both spam and email-borne attacks and includes cloud-based disaster recovery via spooling. Progent's CISA and CISM-certified network security engineers can help your enterprise to develop architectures, security policies, and processes that optimize messaging security.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The updated version of Microsoft Dynamics NAV offers several new features such as specialized Role Centers, enhanced business analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP consultants offer software development, configuration and debugging services to enable your company to get the most from MS Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to other systems and programs. Also, Progent can help your organization to design and utilize data warehouses so you can enhance your understanding of your business, acquire additional clients, refine your sales campaigns, and form successful partnerships.

Does Progent offer desktop support services?
Progent offers a broad array of cost-effective consulting and support services to help your business to deploy, configure, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 10 planning support, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit computing expertise.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for scanning the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep in compliance with industry privacy standards and government requirements including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about Progent's complete ProSight portfolio of value-priced network monitoring and management services for small businesses.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-qualified engineers have extensive real-world industry backgrounds, on the front lines of business network support, executing a wide variety of technical tasks for a broad selection of customers. Each Progent consultant carries a proven set of personal best practices from this extensive industry background, and these are further enhanced by the corporate-wide best practices education that Progent instills in its engineering team. For larger engagements, Progent consultants utilize the Microsoft Solutions Framework (MSF) structure for task management which divides projects into discrete and manageable components that reduce the possibility of a project spinning out of control.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word experts offer a wide range of affordable remote support services to assist your organization to manage and troubleshoot your current Microsoft Office Word solution or help you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different versions of Office Word, interfacing Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance support, and smart phone and tablet integration, and remote Microsoft Office Word and Office 365 Word training classes customized for individuals or groups.



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If your small business is in Palo Alto or anywhere in the area and you are in need of technical help, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.
















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