Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

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Why should a small business outsource IT support?
Whether it means designing IT system infrastructure, establishing or outsourcing a Help Desk, rolling out a new messaging system, or creating an web-based business system, outsourcing your system support services can contain expenses and reduce uncertainties, enabling network service expenses to grow in a more steady and controlled way than is possible by establishing a large, all-purpose internal IT organization.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft-certified Excel development experts offer cost-effective online development support for applications that utilize Office Excel or Microsoft Office 365 Excel as a platform for custom software. Progent's engineers can help you to design, program, pilot, install, and manage new software; maintain and troubleshoot legacy ones; and upgrade programs based on earlier releases of Microsoft Excel to current editions. Progent offers support for VBA and Microsoft Access programming and can assist you to connect Excel-based programs to SQL Server or other advanced DBMs that can include realtime data. Progent's Excel experts can also help you to set up solutions that integrate Microsoft Excel with compatible Microsoft products including Office Word, PowerPoint, Project Server, and SharePoint. Progent can also assist your company to upgrade to newer Excel releases, including the advanced 64-bit release, and can deliver affordable remote virtual training in Excel that can be tailored for individuals or groups.

Can Progent help Us Use Cisco CUBE technology to Set Up SIP PSTN trunks?
Progent's Cisco-certified SIP trunk experts and CUBE integration consultants can assist your business to design, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective remote or on-premises support to assist you to migrate efficiently to a modern unified communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants can provide online and on premises consulting to help you with any phase of BI reporting from troubleshooting or modernizing applications to designing and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can assist you to maintain your existing BI system, assist you to upgrade reports and databases from an outdated reporting product to a current one, and deliver as-needed remote training tailored to your specific requirements. Progentís management reporting professionals can provide experience in all popular business intelligence reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and on-premises Exchange. This allows you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical problems and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget. To learn more about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's desktop virtualization solutions reduce the work needed for network administrators to set up applications so they are standardized throughout a corporate user base, offer the power to manage rights to business data, and allow fast installation of additional or updated desktops. In Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure behind RDS streamlines desktop access, enhances responsiveness, tightens data security, centralizes management, and provides an almost transparent user experience. Progent's Windows Server 2008 R2 consultants can assist your company to assess the business advantages of Microsoft's virtual desktop solutions, configure pilot and production environments, improve your system infrastructure to accommodate virtualized desktops effectively, evaluate and remediate security issues, and train your network managers to follow best practices to gain maximum payback from desktop virtualization.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, availability, BOYD support, plus integrated analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts offer remote and on-premises expertise to help businesses of all sizes to design, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to design and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering you a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progentís onsite survey features physical inspection, RF and data protection assessment of your current wireless network, evaluation of your site's layout, testing for RF contention, signal propagation modeling, selection of the best locations for client-requested WAPs including Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort equipment, and a detailed document describing a new WLAN.

What web development services are available from Progent?
Web development services offered by Progent's Consulting Experts include web design, web implementation, .ASP and .NET application development, web graphics, and customized training in web development tools. Progent can also give you access to application consultants who can show you how to create and deploy specialized eCommerce applications. For data-driven web applications, Progent can provide online access to Microsoft SQL Server developers and Oracle RDBMS application programmers.

Where can I review testimonials from Progent's customers?
Progent has provided online or on-premises network support service to companies in each state in the U.S. Many of these clients have indicated their high regard for Progent in the form of testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to see what people have said concerning the quality of Progent's IT services.

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If your small business is in Palo Alto or anywhere in the area and you are looking for computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.

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