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Does Progent offer stealth penetration testing services?
Stealth penetration checking is a key part of any overall network security plan. Progentís security experts can run thorough stealth penetration security checks without the awareness of your company's internal network support staff. Unannounced penetration checking shows whether current security monitoring systems such as intrusion incident warnings and event log analysis are correctly configured and consistently observed.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide businesses with an IT management expert who can act as a temporary or part-time CIO. This experienced IT officer can offer long-term direction to assist you to integrate sensible technology to enhance business processes so they align better with your corporate objectives. Your company can develop and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive. Key tasks Progent's part-time CIO can carry out include growth strategies, establishing technology budgets, developing models for Total Cost of Ownership, optimizing workflows, reviewing contracts with vendors, establishing security standards, cash flow management, automating network administration, patch management, network asset documentation management, and business continuity preparedness.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable uptime for critical applications by offering unified, mixed-platform tracking of physical and virtual resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to assist businesses of all sizes to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist your company to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

Does Progent offer network monitoring support?
Progent provides a variety of Network Support Bundles based on the advanced problem solving capabilities of Microsoft System Center Operations Manager, a next-generation server management software platform that monitors the availability, speed and security of your IT system and detects anomalies before they can bring down your system. To provide additional understanding about the performance and stability of your network infrastructure, Progent can help you integrate and operate leading network monitoring software based on the Linux OS.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking the transmission of confidential or unauthorized information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and stay compliant with industry security standards and government requirements such as HIPAA and Sarbanes-Oxley. Read more about the complete ProSight series of low-cost managed services for small and mid-size businesses.

Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco routers, you could be running an old version of Cisco IOS, the control software used in most Cisco router as well as the latest switches from Cisco. Cisco frequently publishes updates to IOS to correct problems, plug security weaknesses, or improve features. Unfortunately, upgrading Cisco IOS or other Cisco control software can be a challenge, depending on your Cisco device and your network environment. For example, there could be limited internal RAM that could cause a new software version to operate incorrectly. Progent's Cisco CCIE-certified consultants offer a wide variety of services associated with upgrading Cisco IOS or other Cisco OS like IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your Cisco software, recommend sensible upgrades, provision Cisco appliances, copy software images, activate and test your new software, optimize throughput, troubleshoot issues, and teach your IT managers how to get the benefits of all significant new features.

Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-certified network experts who can show you how to perform a seamless IT infrastructure relocation to a new building or campus, including data center design and setup, project management, creating a comprehensive security plan that covers physical security, ISP and telecommunications carrier selection and coordination, and non-disruptive software and hardware upgrades. Progent can also assist you to identify a colo center to host your key servers, plan your installation, and deliver continuing colocation site support.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS cloud planning and integration consultants offer affordable remote consulting to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional support or Progent can provide project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization consultants can help your company to evaluate the business benefits of XenServer and other Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and show you how to enhance consolidation, performance, protection, availability, and recoverability.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that need critical software patches, or identifying the cause of performance issues. Find out more about Progent's entire ProSight suite of value-priced network monitoring and management services for small and mid-size businesses.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to help you to plan, configure, operate and repair a backup and disaster recovery system based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting and management.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security capabilities covered within the GIAC accreditation including evaluating infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting events.

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If your small business is in Palo Alto or anywhere in the area and you are in need of technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.

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