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How can Progent help improve the fault tolerance of my network?
Progent's design services for fault tolerant IT systems provide Microsoft and Cisco-certified consulting experts who can help you build a fault-tolerant network that includes essential technologies and procedures for mission critical environments. Progentís consulting experts can help your company to configure a system architecture with features that include redundant Internet access, network load balancing, non-stop data centers, cloud backup and restore, fault tolerant interoffice connectivity, and fault tolerant multi-location systems. Progent can also provide disaster recovery preparedness consultants to help you plan, test, and document a disaster recovery procedure founded on best practices.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 Server enhances the performance and streamlines the deployment of Database Availability Groups, which provide an automatic failover cluster for high availability. Database Availability Groups in Microsoft Exchange 2016 lower failover times by as much as one third compared to Microsoft Exchange Server 2013. Other improvements include setup defaults that correspond to industry best practices for disaster recovery. Progent's Microsoft certified Exchange consultants can provide DAG support services to help you to create, implement and administer a DAG solution the offers advanced security for your Exchange mailbox servers.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking techniques enable businesses to maximize utilization, streamline network operations, and enhance application uptime and data protection. operate multiple virtual servers on a single physical computer. Typical applications for virtual servers include resource consolidation, low-cost platforms for programs that require outdated operating systems, and affordable segregation of application development or pilot environments from on-line systems. Progent's virtualization technology consultants can provide Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Windows Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX network virtualization design and management, and Citrix XenServer virtual server support. Progent can configure virtual servers to optimize speed, reliability and manageability while at the same time lowering costs; suggest and verify business recovery strategies that minimize downtown in case of a major failure; and provide ongoing support, repair, and consulting services as computer technology evolves.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified security professionals can help you create a company-wide IT security plan that includes technologies as well as procedures to guard your information resources. Progent's ISA Server consultants and Forefront TMG specialists can assist you to support Microsoft's older firewall platforms or transition to modern security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA firewall with Firepower Services engineers can help you to maintain Cisco ASA firewalls for optimum infrastructure security. Progent's security vulnerability testing service packages offer affordable evaluations of your current network security profile. Progent's ProSight Email Guard spam filtering service can stop spam and email-borne malware before they make it to your security perimeter.

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant can utilize the technical and training tools required to provide the best information technology service available. Progent has world-class expertise in the architecture, implementation and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified experts offer Active Directory consulting, Microsoft Exchange 2016 Server upgrade support, Exchange Server 2013 integration, Microsoft Exchange 2010 management, Exchange Server 2003 troubleshooting, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 consulting and support, plus Windows 10 planning and migration consulting, Windows 8.1 support, Microsoft Windows 7 support, Microsoft Office and Office 365 support and training, and Dynamics GP (Great Plains) programming.

What are the advantages of Progent's model for remote support?
The majority of network problems can be resolved quickly by Progent's team of remote service engineers. This eliminates lost productivity that can be caused by waiting for a local consultant to show up at your office. Furthermore, many independent consultants and network consulting groups demand minimum on-site charges that can convert a ten-minute visit into a 2-hour invoice. Progentís model of charging per minute and billing only for service that is performed permits Progentís remote service engineers to resolve hundreds of small issues every day at the least possible cost. In addition, the security of knowing there is reliable access to Progent's expert group of IT professionals opens the door to a new world of powerful IT technologies that typical small organizations might otherwise rule out because of the risk of having insufficient support resources.

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online experts can provide advanced expertise in implementing and managing all versions of Microsoft Office Project and can deliver a broad variety of affordable online consulting services based on industry best practices to help organizations of all sizes to get all the advantages of this powerful platform. Support services offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to recover your critical data. Find out about the entire ProSight series of low-cost network management outsourcing services for small and medium-size organizations

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, justify and carry out a plan to move to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified consultants can also deliver economical online consulting and technical support so you can maintain Windows Server 2012 deployments. Progent can assist you to assess the strategic advantage of migrating from earlier versions of Microsoft Windows Server and can adhere to industry best practices to ensure a smooth move to 2012 R2 or later. In case you are considering creating a hybrid network model that integrates on-premises systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist you to plan, integrate, manage and repair a backup and disaster recovery solution built on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer online and on premises consulting to help you with any aspect of business intelligence reporting from troubleshooting or modernizing reports to designing and deploying an advanced BI solution. Progent's management reporting consultants can assist your company to maintain your current reporting environment, help you to upgrade reports from a discontinued reporting platform to a modern solution, and provide as-needed online training to meet your individual requirements. Progentís management reporting and analytics consultants offer expertise in the leading business intelligence reporting and visualization platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from occasional advice to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.



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If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are looking for computer support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 707-559-7400 or visit Contact Progent.
















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