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Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure cloud integration consultants can help you with any phase of Microsoft Azure integration such as requirements definition, prerequisites assessment, system design, pre-production testing, implementation, automated administration, performance tuning, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help you to set up and debug firewall appliances and VPN connections so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid ecosystem that seamlessly integrates physical datacenters with Azure services.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support expert and IT consultant has access to the technical and educational tools required to offer the best network support available. Progent offers world-class expertise in the design, deployment and troubleshooting of Microsoft-based information technology. Progent's Microsoft-certified consultants offer Active Directory consulting, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server integration, Exchange 2010 support, Exchange 2003 troubleshooting, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 consulting, plus Windows 10 migration support, Windows 8.1 consulting, Microsoft Windows 7 technical support, Microsoft Office and Office 365 technical support and training, and Dynamics GP (Great Plains) development.

What services are offered by Progent for migrating to Exchange 2016?
Progent's certified MS Exchange 2016 experts can assist your business in any and all phases of your migration to Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate information or spam. Email Guard's outbound email content filtering solutions can also help avoid reputation loss and keep compliant with industry security standards and government mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

How Can Progent Help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft Gold-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in individual tasks associated with your SharePoint 2013 migration.

How can Progent help local governments and school districts with IT management?
Progent has extensive experience providing a full-spectrum of online network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is among the pioneers in providing expert remote network consulting and has delivered network solutions to clients in all 50 states. Progent's remote network support for local governments saves travel expenses and solves problems faster than on-premises support.

What are the advantages of Progent's model for remote support?
Many IT problems can be fixed immediately by Progent's group of remote service experts. This eliminates lost network availability which can result from waiting for a local engineer to appear at your office. Furthermore, many freelance engineers and IT service groups demand minimum service charges that may turn a 10-minute problem into a two-hour expense. Progentís model of charging per minute and charging only for support actually performed allows Progentís remote service engineers to solve hundreds of small problems daily at the lowest feasible cost. In addition, the confidence of knowing there is reliable access to Progent's large team of technical professionals opens the gates to a new world of sophisticated network technologies that typical small companies might otherwise shy away from because of the risk of having insufficient support resources.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports seamless hybrid ecosystems that integrate Office 365 and local Exchange. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can help your organization with any facet of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. For more information about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS) version 7.5, provided with all releases of Windows 2008 Server R2, is a sophisticated server role for web site hosting and web application programming. The new release provides enhanced security, dependability, expandability, and troubleshooting while incorporating significant enhancements in automated and remote management. Many popular extensions to Internet Information Services have been integrated into IIS 7.5 such as the Request Filter Module (formerly known as URL Scan), which is able to prevent potentially harmful HTTP requests from being executed by hosted web applications. Progent's IIS experts can assist your company to deploy IIS 7.5 as well as the recent extensions to IIS Manager like the GUI for controlling ASP.NET applications.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless VoIP phones usually demands that you configure and optimize numerous key pieces of your wireless infrastructure including access points, switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

What Types of organizations can Progent help?
Progent provides outsourcing and consulting services for small companies, low-cost remote engineering support for local governments and school districts, plus branch office support and project management support for national or global enterprises. Progent's typical small business customers have fewer than 300 desktops at a site and cannot justify the hassle and expense necessary to maintain a big internal team of network consultants who can offer professional Microsoft support services, Cisco certified network support, as well as in-depth understanding of other important business information system technologies. For large businesses, Progent can extend internal IT groups by providing world-class skill in integrating Microsoft technologies. Progent's certified consultants offer Active Directory consulting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 support and CISSP and GIAC-certified network security consulting services. For national or global organizations with branch offices in Northern California or in major cities across the United States, Progent can act as a seamless local extension of corporate computer system management. Very small companies find it cost effective to use Progent's remote support services on an as-needed basis for jobs like server installation, email integration, computer upgrades, site moves, emergency troubleshooting, or Helpdesk support.

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If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are looking for technical support, IT outsourcing, or high-level services from a certified Progent engineer, call 707-559-7400 or visit Contact Progent.

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