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Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Microsoft Office and Office 365 consultants can assist businesses to incorporate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that offers quick return on investment and enables better business results. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with other core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server. Progent's consultants can also assist you fix compatibility problems with different versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 instruction to individual users and teams.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-OS business environment that combines Linux/UNIX and Microsoft servers, Progent offers security support by giving you access to a CISSP-certified IT professional to assist your whole enterprise in a broad range of security concerns. CISSP Certification denotes mastery of an international standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your business in a variety security areas including:

  • Security Management Practices
  • Security Architecture and Paradigms
  • Access Control Solutions and Methodology
  • Software Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecom, LAN and Internet Security
  • Disaster Recovery Planning
  • Law and Ethics

    Does Progent support all major data backup/recovery products and services?
    Progent's backup engineers offer help for a wide array of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide consulting support for leading backup products including Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist, HP Data Protector, DoubleTake/Carbonite, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to design, upgrade, or troubleshoot data backup systems for a range of environments including on-premises, edge to datacenter, cloud-based, or a mix.

    Can Progent help configure and integrate Cisco wireless VoIP phones?
    Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and fine tune numerous components of your Wi-Fi environment including wireless access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration experts can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

    How can Progent help my Linux developers?
    If you are developing UNIX or Linux applications on a system that features Windows-based servers, desktops and applications, Progent offers IT outsourcing services that keep your system operating smoothly while allowing you to focus on your field of high-value expertise. By deploying automated system monitoring and offering remote and on-premises technical help as you need it, Progent provides Linux developer support that offers an affordable way to manage an IT network that features top-level reliability, security and speed.

    Does Progent support Juniper and NetScreen Products?
    Progent's Juniper Networks-authorized network engineers can assist you to design and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to enable you to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that include a combination of Juniper's software platforms.

    How can Progent help us protect our network from ransomware and other modern threats?
    Progent's ProSight Active Security Monitoring (ASM) endpoint protection service utilizes cutting edge behavior-based analysis tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about the complete ProSight portfolio of value-priced managed services for small businesses.

    Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of key processes to bring products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

    Does Progent offer help with specific Apple Mac applications?
    Progent's Apple Macintosh consultants can nurture the creative side of Mac networks by providing consulting services and teaching in imaging, audio, and video. Progent's trainers offer Apple Mac application training for creative tools that include Photoshop, Adobe Illustrator, InDesign, Apple Motion, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also assist you with complex projects such as image capture or digitizing sound or video or setting up an commercial grade post-production studio.

    Can Progent help me build a secure Wi-Fi network that covers all my facilities?
    Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless network adapted to your facilities, offering your business a wireless solution that delivers the coverage, performance, load-handling capability, QoS, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progentís on-premises wireless survey includes physical walkthroughs, RF and data protection audits of your existing wireless network, evaluation of your buildingís floor plans, measuring for RF contention, RF propagation modeling, selection of the best locations for customer-requested Wireless Access Points including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing the new WLAN.

    Can Progent help integrate Linux/UNIX and Windows environments?
    Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to provide integration between Windows and UNIX environments. SFU offers interoperability between Microsoft Windows Server and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and the latest authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting programs.

    How Can Progent help our company migrate to Exchange 2013?
    Progent offers comprehensive Microsoft Exchange Server 2013 migration support including risk/benefit evaluation, end-to-end project management, site analysis, specification of new software licenses and equipment required, preparing your Active Directory forest and its domains for optimal operation with your Exchange Server 2013 solution, configuring Database Availability Groups that deliver maximum availability to your Exchange mailboxes, system testing at a customer's site or at Progent's test facility, setting up transitional coexistence between Exchange Server 2013 and older editions of Exchange, installation of the production Exchange environment, deactivating the previous system, and webinar training for customer's support staff and end users.

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    If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are looking for technical assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 707-559-7400 or visit Contact Progent.

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