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Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to provide integration between Windows and UNIX networks. Windows Services for UNIX provides interoperability between Microsoft Windows Server and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix component includes a full set of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting applications.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows one-time login with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to address the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of co-sourcing that enables your in-house IT team to take advantage of the network monitoring services of an outside consulting firm. If your operation has a small in-house information technology group, Progent's Managed Network Monitoring outsourcing package is an affordable way to optimize system reliability, capacity and security.

Key components of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and installs Microsoft Operations Manager
  • Progent sets up a remote Microsoft Operations Manager server to monitor your IT system
  • Progent provides Help Desk Call Center support services, coordinated with Operations Manager
  • Progent remotely monitors, analyzes, and/or resolves network trouble spots
  • Progent provides regular IT maintenance including application of service packs and security patches
  • Hardware must be under vendor's on-site warranty service

    What online services are available for maintaining Cisco routers?
    Among the common remote Cisco router consulting services available from Progent include setting up domain name, DHCP, routing tables, NTP, security logon banner and user accounts; setting up iBGP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing tables, and BGP peering arrangements; installing current IOS image; validating failover; fixing VPN tunnel and routing problems; producing a network diagram and documenting router setup; plus security and disaster recovery strategy.

    Can Progent help us migrate to System Center 2016 Configuration Manager?
    Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings management, inventories network assets, guards against company data leakage, provides health reporting, allows safe end-user self service, and offers a common point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.

    How Can Progent help with Microsoft SharePoint?
    Progent has been providing SharePoint support since the initial product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in specific jobs associated with your SharePoint 2013 migration.

    Can Progent help implement virtual desktops with Windows Server 2008 R2?
    Microsoft's virtual desktop technologies reduce the effort needed for IT managers to deploy applications so they are standardized across an entire user base, offer the ability to manage rights to critical information, and allow fast deployment of additional or upgraded workstations. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services streamlines desktop access, enhances responsiveness, strengthens security, unifies management, and provides a nearly seamless client experience. Progent's desktop virtualization engineers can assist you to assess the business benefits of Microsoft's virtual desktop solutions, set up pilot and production environments, improve your system infrastructure to support virtualized desktops efficiently, evaluate and resolve security problems, and educate your IT managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

    Can Progent Help Develop Database Applications for Microsoft SQL Server?
    Progent's Microsoft-certified SQL Server developers can help with every phase of SQL Server-based database applications. Progent follows leading practices within Microsoft's MSF Framework to create expandable, easy-to-manage line-of-business software applications and knows how to work efficiently with a customer's in-house personnel or external consultants to finish software programs on schedule and within your budget. Development expertise offered by Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, normalization, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering and virtualization, reusable schema, replication solutions, security, and business continuity.

    Does Progent offer help with specific Apple Mac applications?
    Progent's Apple Macintosh consultants can nurture the creative side of Mac environments by providing professional services and training in graphics, sound, and multi-media. Progent's consultants offer Macintosh application software training for creative tools that include Adobe PhotoShop, Adobe Illustrator, QuarkXPress, Apple Final Cut Pro, Apple Logic, and Digidesign Pro Tools. Progent can also assist you with complex tasks such as image capture or digitizing audio or video or installing an commercial grade post-production studio.

    Can Progent help us monitor and manage all our IP-based resources?
    ZENO is Progentís network monitoring and management subscription service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of all vital IP-based devices that make up your entire network environment. When ZENO detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so all looming issues can be resolved before they have a chance to impair or crash your network.

    Does Progent support Citrix desktop virtualization software?
    Progent's Citrix XenDesktop experts and XenApp virtual desktop specialists can help you to design, implement, administer, and support a virtual Windows desktop delivery solution based on XenDesktop or XenApp for virtualizing desktop computers. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help you to manage and support an off-site datacenter that offers high uptime, enhanced security, and rapid recovery.

    How can Progent help businesses create wireless solutions?
    Progent's wireless technology consultants have wide-ranging expertise in the integration and support of wireless information technology and can assist your IT team to plan, install, manage and troubleshoot wireless solutions that are secure, resilient, scalable, simple to administer and use, ready to support your critical workloads, and transparently integrated into hybrid cloud environments. Remote and onsite Consulting services offered by Progent cover a selection of wireless solutions such as smartphone and tablet management, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

    What VMware virtualization products are supported by Progent?
    Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants offer advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.

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    If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you require technical help, information technology outsourcing, or advanced expertise from a Progent engineer, call 707-559-7400 or visit Contact Progent.

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