Onsite Service Available in Petaluma, Sonoma





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Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consultants can provide cost-effective remote support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored online training for Office Access application programming and DBA services.

How can Progent help us monitor and manage our servers and desktops?
ProSight Systems Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical computers that power your business network. When ProSight Systems Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt productivity. Find out about the complete ProSight series of low-cost outsourced network management services for small and mid-size organizations

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing packages include system assessment to make sure that your network satisfies professional levels of security and off-site connectivity, 24x7 system monitoring using Microsoft Operations Manager to anticipate issues before they disrupt your productivity, if required Help Desk Services from Progent's technical experts, security assessment to help preserve your network from hackers and viruses, application of Service Packs and security updates for servers and applications, reduced rates on Progentís off-site and on-premises troubleshooting services, and the expertise of Progentís team of Microsoft-certified IT consultants and support personnel.

Which ERP and MRP programs are supported by Progent?
Progent provides ERP and MRP help for a selection of products that include:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL 6.5 Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ES by Exact Software
  • MAS 90 ERP by Best Software
  • QuickBooks Accounting Software by Intuit

    Can Progent help us create a hybrid cloud solution based on Windows Server 2016
    Progent's Microsoft Gold-certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

    Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
    Progent's SCVMM 2012 consulting experts can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your business to migrate from an older version of SCVMM or from another management system, and Progent can assist you to enhance and repair your current SCVMM ecosystem so you get the highest possible business value. Progent also offers SCVMM 2016 migration expertise to help you to design and implement an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new security capabilities, high availability VMM storage fabric, and other improvements.

    Why does Progent recommend upgrading from Exchange 2000 or 2003 Server to Exchange Server 2016?
    Exchange Server 2016 offers important enhancements compared to older releases of Exchange through innovations such as native capability for fault-tolerant mailbox server clustering known as Database Availability Groups the ability to use low-cost disk drives to cut the cost of big e-mail inboxes, a feature-rich OWA web client compatible with all popular web browsers, advanced voice mail capability featuring voice-to-text translation, and a variety of mechanisms for improving security and compliance. Microsoft calculates that if judiciously deployed, up-to-date releases of Exchange Server can cut messaging costs by 50-80%. Since Microsoft has terminated support for Exchange 2003, organizations have another reason to ask Progent's Microsoft Exchange 2016 consultants about migrating to the newest version of Exchange.

    How can Progent help us take full advantage of Microsoft Project Server?
    Progent's Microsoft Project Server consultants offer advanced remote and onsite support services for Project Server as well as for all Microsoft products that work closely with Project Server. Consulting services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 Server migration, Exchange 2013 consulting, Office Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE consultants to help your company to enhance your environment to support local, branch, home-based, and mobile workers so that they can use Project Server 2010 to collaborate securely and productively. Progent's certified network security experts can assist you to adopt and police security workflows that protect sensitive project information without interfering with productive information exchange.

    We need fault-tolerant interoffice connectivity. Can Progent help?
    Progent offers multi-site connectivity support to show you how to plan and implement fault-tolerant architectures for WAN connectivity. Progentís Cisco-certified CCIE engineers can design and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers affordable non-stop interoffice connectivity.



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    If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are in need of computer support, IT outsourcing, or top-level services from a Progent consultant, call 707-559-7400 or visit Contact Progent.
















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