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How Can Progent's Consultants Help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database software programmers, database administration experts, project managers, Cisco network engineers, disaster recovery/business continuity specialists, and IT security professionals can assist your business to maintain and enhance your SQL Server solution, build or update database business software, evaluate the likely advantages of upgrading Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an older release of SQL Server or from a legacy RDBMS platform, set up test systems at your site or at Progent's test lab, design and execute an efficient transition to SQL Server, and configure a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-OS IT environment with Linux/UNIX and Microsoft technology, Progent offers security help by providing a CISSP-certified network consultant to help your entire enterprise in a extensive selection of security areas. CISSP Certification recognizes expertise with a worldwide standard for information security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your business in a broad range of security fields such as:

  • Security Administration Procedures
  • Security Infrastructure and Paradigms
  • Access Control Solutions and Methodology
  • Software Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecom, Network and WAN Security
  • Business Continuity Planning
  • Law, Investigation, and Ethics

    What versions of VMware's virtualization software are supported by Progent?
    VMware Virtual Server is a no-cost virtualization product that runs as a conventional application on Linux and Microsoft Windows Servers. VMware Server enables companies to partition a physical server into multiple virtual servers and to learn about virtualization with little monetary outlay. VMware vSphere Hypervisor (ESXi) is a free product that runs on bare metal. vSphere Hypervisor is well suited for developers, departments, and branch offices who want to facilitate application development, test software in economical virtual environments, re-host outdated operating systems, save time in server deployment, and run demanding application programs including email, databases, and accounting. Progent's skilled VMware Virtual Server consultants can assist you with VMware Server, VMware GSX Server, and VMware VMotion so your company can take advantage of VMware server optimization.

    What are the benefits of Progent's documentation of support services?
    The historical service reports compiled for your company by Progent helps you avoid becoming dependent on an individual consultant. Progent's comprehensive documentation of delivered services makes it possible for one Progent IT engineer to take up where another left off while eliminating time lost becoming familiar with your IT environment. in-depth service reporting also offer your internal IT staff a better appreciation of key technical problem areas involving your computer system and provide knowledge about ways to predict and resolve problems that lies ahead. In this way, Progent's service documentation is an important aspect of Progent's policy of knowledge transfer. Another benefit of Progent's service documentation is that your company can more efficiently build up, an in-house IT support organization if and when it becomes necessary to do so, or you can move to another consulting group if you become dissatisfied with Progent's support.

    Can Progent Help with Oracle Database Administration and Application Development?
    Progent can provide affordable remote access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent can provide comprehensive DBA services for any version of Oracle including Oracle 10g and 11g and can also assist you to plan, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides support for Streams replication tools and Oracle Database Resource Manage.

    How can Progent help us take full advantage of Microsoft Project Server?
    Progent's certified Microsoft Project Server consultants can provide comprehensive remote and onsite support services for Project Server as well as for Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Project Professional integration, SharePoint 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 integration, MS Exchange Server 2016 migration, Exchange 2013 consulting, Excel and Office 365 Excel development, plus Office and Office 365 PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE consultants to assist you to optimize your environment to support local, branch office, home-based, and mobile workers so they can utilize Project Server 2010 to work together securely and efficiently. Progent's certified network security consultants can help your IT team to adopt and enforce security policies that safeguard important project information without disrupting productive information exchange.

    Can Progent help me replace my old voice mail system with Exchange 2010?
    Enhancements in Exchange Server 2010 for software-driven telephony include speech-to-text translation for quickly scanning your voice mail rather than listening to every message, digital attendants to answer callers and assist them to work through your voice mail menus, rules-based call answering procedures to route or scan incoming calls based on ID or contact data, and text notifications about missed calls or voice mail. Progent's Microsoft Exchange Server 2010 professionals can help your company to analyze the cost advantages and engineering challenges of swapping your existing PBX technology with a voice mail system based on Exchange Server 2010, design and install Microsoft Exchange 2010 with integrated voice mail functionality, and deliver continuing remote technical help and management services to accelerate your payback for implementing Microsoft Exchange Server 2010's voice messaging solution.

    Can Progent help me build a secure Wi-Fi network that covers all my facilities?
    Progentís Wireless Site Survey assists you to design and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, offering you a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service. Progentís on-premises wireless survey features onsite walkthroughs, RF and data protection assessment of your current wireless network, analysis of your buildingís layout, testing for radio frequency contention, signal propagation modeling, selection of the best placement for client-requested WAPs such as Cisco Aironet APs, Cisco Meraki access points and Apple AirPort equipment, and a comprehensive report describing the new wireless network.

    How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
    Configuring System Center Operations Manager can be a challenge. With more than a decade of background with System Center Operations Manager and its core technology, Progent's consulting staff can help to you choose appropriate Operations Manager components, set up and deploy Microsoft Operations Manager, and develop specialized rules, scripts, reports and alerts for your network environment. Progent can also document Microsoft Operations Manager's server monitoring policies and procedures.

    You can outsource Microsoft System Center Operations Manager problem resolution to Progent's Microsoft-certified experts. With years of network management experience, these service professionals can also act efficiently to the monitoring data generated by Microsoft System Center Operations Manager to keep mission-critical servers operating continually. By inspecting trend reports and reacting efficiently to alerts, Progent can resolve incipient problems before they cause downtime or solve serious problems the moment they occur. Usually, Progent can fix network trouble remotely, saving time and money. For severe problems that demand on-premises support, Progent can immediately dispatch a field technician to the location of any small company in the Bay Area and to most zips in the U.S.

    Can Progent provide email content filtering and data leakage protection?
    Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's Email Guard Security Gateway to use specified content policies for scanning the content of email messages and attachments and blocking users from sending sensitive or unauthorized data or spam. Email Guard's email content filtering solutions can also help organizations avoid reputation loss and stay in compliance with industry security standards and regulatory mandates such as HIPAA and Sarbanes-Oxley.

    What are the key features of Progent's IT outsourcing packages?
    Components of Progent's IT outsourcing offerings include network evaluation to make sure that your network satisfies appropriate standards of security and remote connectivity, 24x7 network monitoring using Microsoft Operations Manager to anticipate issues before they impact your productivity, optional Help Desk Services from Progent's IT staff, security audit to help protect your system from intruders and viruses, installation of Service Packs and security patches for servers and applications, reduced rates on Progentís remote and on-premises network support services, and access to Progentís team of Microsoft-certified IT consultants and support personnel.

    How can Progent help large enterprises?
    Progent's engineering staff can assist large businesses to design, execute, and support major rollouts of core Microsoft, Cisco, and Oracle RDBMS technology by delivering support services including Active Directory (AD) consulting, Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting, SQL Server 2012 DBA services, Cisco infrastructure engineering, Oracle DBA and development support, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest companies to integrate crucial IT solutions powered by Microsoft technology and can provide transparent branch office support services for nationwide businesses with local offices in the Bay Area or in major cities in the U.S.

    Does Progent offer help with specific Apple Mac applications?
    Progent's Apple Macintosh consultants can nurture the creative side of Mac environments by offering professional services and training in graphics, sound, and video. Progent's trainers offer Macintosh application training for creative tools such as Adobe PhotoShop, Adobe Illustrator, QuarkXPress, Adobe After Effects, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also help you with complex tasks such as scanning or digitizing sound or video or installing an audio/video post-production studio.

    My business application needs 24x7 support. Can Progent help?
    Progent's economical after-hours remote technical support program offers clients 24x7 availability of online support from Progent's TRC. Support services offered outside normal work hours include fixing issues with Windows servers, Microsoft Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching help for Cisco technology.

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    If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are in need of computer help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 707-559-7400 or visit Contact Progent.

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