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Does Progent support all major data backup/recovery products and services?
Progent's data backup engineers offer support for a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for leading backup platforms including Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to implement, upgrade, or maintain data backup solutions for a variety of topologies including on-premises, remote, cloud, or a mix.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, data security, availability, mobile computing integration, and integrated BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and on-premises support to assist organizations of any size to design, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Skype for Business, and SCOM.

Can Progent help our company integrate Windows 8.1 desktop computers and mobile devices?
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to deploy, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to create test environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects following leading practices. Progent's consultants can also provide Windows 10 migration support.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word experts offer a broad selection of affordable remote support services to help your organization to manage your existing Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between various versions of Office Word, interfacing Word with different Microsoft Office applications such as Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone synchronization, and online Microsoft Office Word training classes customized for individuals or groups.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Access consulting experts offer economical remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers advanced support for Access application development, database migration, performance tuning, report design, and maintenance. Progent also offers custom webinar training for Access application programming and database management.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-qualified network consultants who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center design and setup, project management, creating a comprehensive security plan that includes physical security, ISP and telecommunications carrier selection and synchronization, and non-disruptive software and hardware upgrades. Progent can also assist your company to select a colocation site to support your key servers, plan your installation, and deliver ongoing remote data center support.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer engineers can assist you to understand the strategic benefits of XenServer and other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance consolidation, performance, security and compliance, availability, and recoverability.

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with administering, supporting and repairing IT environments built around Windows Server 2003, and can support your transition to Windows Server 2012 R2 from older editions of Microsoft Windows Servers or from mix-platform networks. Progent's upgrade support services cover planning, installation, configuration, testing, training, and online troubleshooting. If you are considering building a hybrid architecture that combines local resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

What web development services are available from Progent?
Web development services available from Progent's Consulting Experts include web architecture, web project management, .ASP and .NET programming, web graphics, and 1-on-1 training in web development software. Progent can also give you access to development experts who can help you develop and integrate custom eCommerce solutions. For data-driven web commerce sites, Progent can provide affordable access to certified Microsoft SQL Server developers and Oracle database application programmers.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center consulting experts have over a decade of experience deploying, maintaining and fixing the core platforms that make up Microsoft System Center and can assist you to design, configure, support, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can help you to migrate to the current edition of System Center from an earlier release or from a third-party datacenter management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your wireless infrastructure including access points, switches, Cisco wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises support to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.



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If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you need technical support, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 707-559-7400 or visit Contact Progent.
















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