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Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-qualified network consultants who can assist you with a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, defining a complete security strategy that includes physical security, ISP selection and synchronization, and efficient network updates. Progent can in addition help your company to select a colocation site to host your key servers, plan your installation, and deliver ongoing colocation site IT services.

How can Progent help my company upgrade to Windows 8.1?
Progent's certified Windows 8.1 upgrade consultants can assist you to pilot Windows 8.1 to verify application and driver compatibility and to check its performance and reliability operating with your applications. Progent's consultants can also show you how to assess the potential strategic value of adopting Windows 8.1. If you decide that Windows 8.1 makes sense for your business, Progent can assist you to design and carry out a smooth migration to Microsoft Windows 8.1 from a your current release of Windows. Progent's consultants can also provide Windows 10 planning and migration help.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Office Excel development consultants can provide affordable online programming services for applications that utilize Microsoft Office Excel or Office 365 Excel as a front-end or back-end platform for custom business applications. Progent's engineers can help your company to plan, code, test, install, and administer new applications; maintain and troubleshoot legacy software; and migrate applications built with older releases of Microsoft Excel to newer editions. Progent offers expertise with VBA and Office Access program development and can assist you to integrate Excel-based programs to SQL Server or other external DBMs that can include realtime data. Progent's Excel experts can also help you to set up solutions that integrate Microsoft Office Excel with other Microsoft products including Word, PowerPoint, Project Server, and SharePoint Server. Progent can also assist you to migrate to newer Excel releases, including the latest 64-bit release, and can deliver cost-effective online virtual training classes in Office Excel that can be customized for a single person or large groups.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist businesses to configure Progent's Email Guard Security Gateway to enforce standard and custom content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or unauthorized information or spam-like messages. Email Guard's email content filtering solutions can also help avoid being blacklisted and stay compliant with industry privacy standards and regulatory requirements including HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Can Progent help me replace my old voice mail system with Exchange 2010?
Enhancements in Exchange Server 2010 for digital telephony include speech-to-character translation for quickly searching your stored voice mail instead of listening to each message, automatic attendants to greet callers and assist them to navigate your voice messaging system, programmable answering processes to route or filter calls based on Caller ID or contact data, and text notifications about unanswered voice calls or voice mail. Progent's Microsoft Exchange Server 2010 professionals can help your company to analyze the cost advantages and engineering challenges of swapping your current PBX solution with a telephony environment based on Microsoft Exchange Server 2010, plan and deploy Microsoft Exchange 2010 with unified messaging functionality, and deliver ongoing online technical help and maintenance services to accelerate your payback for integrating Exchange Server 2010's digital voice solution.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration support experts can help your organization to enhance your servers and workstations efficiently from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit computing, design an economical upgrade process that minimizes business disruptions, and deliver timely remote help to assist you to install 64-bit operating systems and application software on your existing hardware. Progent's Microsoft qualified processing consultants can assist your company to install the 64-bit editions of Microsoft products such as Microsoft Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration and PC and mobile device support for small and midsize businesses, economical remote IT consulting for local governments and school districts, plus branch office support and disaster recovery/business continuity solutions for large corporations. Progent's small business customers typically cannot afford the distraction and overhead required to maintain their own full-time IT management team and rely on Progent for as-needed guidance, integration and remediation. SMBs find it cost effective to utilize Progent's remote support services on an as-needed basis for tasks such as Microsoft Windows Server configuration, Exchange Server migration, network appliance upgrades, datacenter relocation, cloud integration, or Call Center services. For enterprise-class disaster recovery/business continuity(DR/BC) systems, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network infrastructure consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISSP and CISM-certified data security consultants offer an array of security assessment packages designed for networks of all types and sizes.

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with administering, maintaining and repairing IT environments based on Microsoft Windows Server 2003, and can support your transition to Windows Server 2012 R2 from older releases of Microsoft Windows Servers or from mix-platform environments. Progent's migration support services cover needs assessment, deployment, integration, testing, training, and online technical support. If you are planning on creating a hybrid architecture that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.



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If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you require technical help, information technology outsourcing, or advanced services from a Progent engineer, call 707-559-7400 or visit Contact Progent.
















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