Onsite Service Available in Petaluma, Sonoma

More Questions and Answers

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses affordable access to a consultant with expertise in MS Exchange 2016 Server upgrade support, Exchange 2013 DAG design, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Cloud Witness solutions, Windows Server 2012 R2 Live Migration support services, Windows Server 2008 failover clustering support, and Microsoft System Center Data Protection Manager configuration to help you build a fault-tolerant messaging environment that accommodates onsite users, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service that intercepts both spam and email-based attacks and features cloud-based disaster recovery via email spooling. Progent's CISSP and CISM-certified network security engineers can assist your company to develop architectures, policies, and operational processes that optimize messaging security.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest release of Microsoft Dynamics NAV ERP includes several new features including tailored Role Centers, enhanced management information and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP consultants can provide custom programming, integration and troubleshooting support to help your company to benefit from MS Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV ERP software to other services and programs. In addition, Progent can assist your organization to design and utilize data warehouses so you can improve your knowledge of your operations, attract additional customers, refine your marketing strategies, and build productive partnerships.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager is designed to promote consistent performance and dependable availability for critical workloads by offering unified, cross-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to help businesses of any size to plan, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist you to migrate to SCOM 2016 from earlier releases or from other monitoring platforms, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include resources hosted on public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key business processes to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants offer advanced online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize organizations and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's quickly improving switch solutions to achieve the performance, expandability, availability, virtualization, data protection and manageability required for your business. To learn about Progent's consulting and support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support services. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, see Cisco Nexus switch consulting and troubleshooting services. For details about Progent's support services for Cisco Meraki switches, go to Cisco Meraki switches integration.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include system assessment to ensure that your computer system satisfies required standards of security and off-site access, 24x7 network monitoring using MOM to resolve problems before they disrupt your business, if required Help Desk Support from Progent's technical staff, security audit to help preserve your system from hackers and viruses, installation of Service Packs and security patches for servers and applications, discounts on Progentís off-site and on-premises troubleshooting services, and the expertise of Progentís team of Microsoft-certified system engineers and support personnel.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small businesses to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing model that includes both local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your computing environment. Progent offers comprehensive project management to help you design and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting help, troubleshooting, and customized training.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

What are the benefits of Progent's documentation of support services?
Progent produces complete and detailed reports of all support work to make sure clients donít ever feel ďcaptiveĒ to their IT service provider. Progent sends e-mail accounts of support activity shortly after completion of each support task, and also sends a hard copy along with monthly billings. Comprehensive network support documentation makes it easier for customers to transfer to a new support organization or take on more service responsibilities in house. Good support reporting also give management the information needed to assess the quality of maintenance services and produce more realistic network budgets.

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing suite of productivity apps and cloud-hosted services available on a subscription basis. Office 365 apps and cloud services are available in an array of subscription plans intended for customers from individuals and home offices to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid solutions that seamlessly combine local and cloud products and services.

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, maintaining and troubleshooting business network solutions built around Windows 2003 Server, and can help with your transition to Windows Server 2012 R2 or later from Windows Server 2003. Progent's upgrade support services include needs assessment, deployment, integration, testing, education, and remote troubleshooting. If you are considering creating a hybrid architecture that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants can provide advanced remote consulting support to assist companies of any size to connect their information networks with leading public clouds including Azure and Amazon Web Services. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in hybrid network models that utilize local resources along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply businesses with an IT management professional who can function as a temporary or part-time CIO. This veteran technology executive can offer long-term direction to help you to deploy sensible IT products to enhance business processes so they match better with your corporate objectives. Your business can create and install a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive. Critical tasks Progent's part-time Chief Information Officer can perform include growth strategies, rationalizing IT budgets, developing and tracking models for TCO, reengineering business processes, negotiating with vendors, defining security standards, business impact analysis, streamlining network management, software revision control, IT asset documentation management, and disaster recovery/business continuity preparedness.

How can Progent help large enterprises?
Progent's certified consultants can assist enterprises to plan, deploy, and manage major rollouts of vital Microsoft, Cisco, and Oracle technology by providing services such as Active Directory expertise, MS Exchange 2016 Server upgrade support, Exchange 2013 Server consulting, SQL Server 2012 programming, Cisco network infrastructure engineering, Oracle database administration support, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest companies to integrate mission-critical IT solutions powered by Microsoft technology and can offer seamless branch office support to enterprises with branch offices in Northern California or in major cities through the U.S.

More Questions and Answers

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are in need of computer support, information technology outsourcing, or high-level expertise from a Progent consultant, call 707-559-7400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.