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Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network engineers can help your company to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to enable you to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain environments that include a mix of Juniper's OS platforms.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Great Plains makes it possible to design specialized Great Plains programs that provide all of the core functionality of proven Microsoft Dynamics GP solutions but also meet the particular needs of your business. With the use of the Modifier with MS Visual Basic, application programmers can design with the most widely used programming environment in the IT world to adapt Microsoft Dynamics GP data views, supplement or modify business logic, customize forms and reports, or expand integration with Microsoft Office software. Progent's experience with Microsoft .NET support, SQL Server 2016 integration, Microsoft SQL Server 2014 support, and programming experience with VBasic, XML, and other developer environments makes it possible to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

Which ERP and MRP programs are supported by Progent?
Progent offers ERP and MRP consulting for a range of platforms such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ERP by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Pro by Intuit

    What services are available from Progent to support Windows Server 2003?
    Progent can help your company with administering, maintaining and troubleshooting information technology environments built around Windows Server 2003, and can help with your move to Windows Server 2012 R2 from older editions of Windows Servers or from Multi-OS networks. Progent's migration support services cover planning, installation, configuration, validation, training, and online technical support. If you are considering creating a hybrid architecture that integrates on-premises systems with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

    Does Progent Offer Business Continuity Planning Services?
    Progent can provide advanced remote expertise for business continuity planning, testing, and training to assist you to respond to potential catastrophes, reduce downtime for your essential network functions, avoid lost information, and comply with regulatory mandates and contractual obligations. Progent's business continuity consultants can team with your executive and network administration group to provide risk and business impact analysis, identify dependencies, specify human and physical resources needed to operate your organization, determine business-critical IT services and specify allowable restoration times, select hot backup sites, set up secure offsite connectivity for crucial employees, implement emergency notification mechanisms and define responsibilities for staff, write a comprehensive recovery plan, and train key people to carry your agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's Azure cloud.

    Can Progent help us create a hybrid cloud solution based on Windows Server 2016
    Progent's Microsoft Gold-certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

    How can Progent help us take full advantage of Microsoft Project Server?
    Progent's Microsoft Project Server consultants offer advanced online and onsite support services for Microsoft Project Server and for Microsoft products that work in conjunction with Project Server. Consulting services provided by Progent include Project Professional set up, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration, SQL Server 2014 support, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Office Excel and Microsoft Office 365 Excel application support, and Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network consultants to assist your company to enhance your infrastructure to accommodate local, branch, home-based, and mobile users so that they can utilize Microsoft Project Server 2010 to collaborate securely and efficiently. Progent's certified security experts can assist you to adopt and police security policies that safeguard important business information without disrupting productive information sharing.

    We need fault-tolerant interoffice connectivity. Can Progent help?
    Progent offers multi-site connectivity support to help you plan and deploy high-availability infrastructure for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable 24x7 interoffice connectivity.

    Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
    The new ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-qualified CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to design, deploy, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

    Can Progent help us migrate to System Center 2016 Configuration Manager?
    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, provides health reporting, enables safe end-user self service, and delivers a common point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft Gold-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

    How can Progent enhance my network security?
    Progent's CISA and CISM-certified security professionals can help you create a comprehensive IT security plan that includes technologies as well as policies to protect your IT resources. Progent's ISA Server consultants and Forefront TMG 2010 specialists can assist you to maintain Microsoft's legacy firewall servers. Progent's ASA firewall with Firepower Services engineers can help you to configure Cisco network appliances for optimum infrastructure security. Progent's security vulnerability testing service packages offer low-cost analyses of your current security profile. Progent's Email Guard spam and virus filtering service can block spam and email-based viruses before they can reach your security perimeter.

    Can Progent help me build a secure Wi-Fi network that covers all my facilities?
    Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless network adapted to your facilities, offering you a wireless solution that has the reception, performance, capacity, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite survey includes physical walkthroughs, RF and security assessment of your current WLAN, evaluation of your buildingís floor plans, testing for radio frequency interference, RF propagation modeling, identification of optimum placement for client-specified Wireless Access Points (WAPs) such as Aironet access points, Cisco Meraki access points and Apple AirPort equipment, and a detailed report describing a new wireless network.

    How can Progent help improve the fault tolerance of my network?
    Progent's fault-tolerant network consulting experts can show you how to construct a cost-effective, fault-tolerant network that deals with critical issues covering a wide range of network backbone technologies and processes including fault tolerant Internet access, server clustering, network load balancing, Data Center strategies, multi-site connectivity, and business continuity planning.

    Can Progent provide email content filtering and data leakage protection?
    Progent's data loss prevention experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for scanning the content of email messages and attachments and preventing users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep in compliance with industry security standards and regulatory requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read more about Progent's entire ProSight series of low-cost managed services for small and medium-size businesses.

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    If your small business is in the Tri-Valley area and you are looking for computer assistance, IT outsourcing, or high-level services from a Progent professional, call 925-621-2400 or visit Contact Progent.

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