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How can Progent help us migrate to Skype for Business Server?
Progent's Skype for Business integrators can provide remote and on-premises expertise for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve coexistence between Windows and UNIX networks. SFU offers interoperability between Microsoft Windows Server and different versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix component features a full library of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting applications.

How can Progent help us with SQL Server 2016?
SQL Server 2016 offers major improvements in speed, capacity, security, availability, mobile computing support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite support to assist organizations of all sizes to design, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

How can Progent help my Linux developers?
If you are creating Linux applications on a network that includes Windows-based servers, workstations and software, Progent offers IT outsourcing and consulting services that keep your network up and running while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing remote and optional onsite help as needed, Progent provides Linux developer support that offers an inexpensive way to maintain an information technology network that features reliability, tight security and performance.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified data security professionals to assist your business to maintain your SQL Server 2012 environment and define a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also help your company to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 incorporates key features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a smooth upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance issues. Find out about the complete ProSight family of affordable managed services for small organizations.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade specialists can assist your organization to update your application servers and desktop PCs affordably from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit processing, design an economical migration strategy that minimizes business disruptions, and deliver responsive online help to assist you to configure 64-bit software and application software on your existing computers. Progent's Microsoft-certified network consultants can assist you to integrate the 64-bit editions of Microsoft products such as Windows Server 2008, Exchange Server, Microsoft Windows 7, and Office Excel.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-qualified engineers have extensive information technology industry experience, in the trenches of business network support, executing a multitude of technical tasks for a broad assortment of customers. Each Progent IT professional brings a proven set of personal best practices from this broad industry background, and these are further improved by the company-wide best practices education that Progent instills in its engineering staff. For larger projects, Progent consultants use the Microsoft Solutions Framework (MSF) model for service delivery which breaks projects down into discrete and manageable sections that minimize the possibility of a project spinning out of control.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide online or onsite help from a certified CCIE engineer to assist your business to plan, deploy, manage and troubleshoot converged communications environments supported by Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth experience assisting companies of all sizes to build advanced collaboration ecosystems by delivering services such as Unified Communications Manager (CUCM) and CallManager system design and deployment, VoIP phones setup, and wireless VoIP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Mobility.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum availability for critical workloads by offering centralized, cross-platform monitoring of physical and virtual infrastructure deployed across local systems and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite expertise to assist organizations of any size to design, implement, optimize, update and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help you to move to SCOM 2016 from older versions or from other IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.



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If your small business is in the Tri-Valley area and you are looking for computer help, IT outsourcing, or advanced expertise from a Progent engineer, call 925-621-2400 or visit Contact Progent.
















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