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What VMware virtualization products are supported by Progent?
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consultants offer advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud solutions that provide maximum uptime, data security, and disaster recovery.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to achieve coexistence between Windows and UNIX platforms. SFU offers interoperability between Microsoft Windows Server and various versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem features a comprehensive library of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting applications.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure cloud integration experts can help you with any aspect of Azure cloud migration such as needs analysis, prerequisites evaluation, solution architecture, pre-production testing, deployment, centralized management, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to set up and troubleshoot firewalls and VPN connections so your clients can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to create a hybrid environment that seamlessly combines on-premises datacenters with Azure-based services.

How can Progent help my Linux developers?
If you are developing Linux software on a network that includes Windows-based servers, desktops and software, Progent offers network outsourcing and support services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using advanced network monitoring and providing online and optional on-site support as needed, Progent provides Linux and UNIX developer support that offers an inexpensive way to manage an IT network that features reliability, protection and performance.

Does Progent support all major data backup/recovery products and services?
Progent's data backup experts can provide help for a wide range of products and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent can help you with all major data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent can also provide help with Acronis Backup and Recovery, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as an affordable outsourced service for secure backup/disaster recovery (BDR).

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers online access to an Oracle certified consultant for Oracle database administration support or an Oracle software developer. Progent can assist your business to develop effective mechanisms for critical Oracle database administration activities such as database tuning, backup and restore strategies, and information security, or train your in-house personnel to use industry best practices for simplifying various administration procedures. Progent can in addition provide the support of a PL/SQL programmer to assist your company to design, tune, troubleshoot, or port Oracle-based applications that can range from business reports to data-driven web sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize existing SQL code using Oracle's SQL Tuning Advisor.

How can we outsource our network management to Progent?
Progent provides a selection of affordable, flat-rate managed services designed to enable small and mid-size businesses to benefit from the same best-of-breed technology deployed by many of the world's top corporations. The ProSight series of network monitoring and management services covers all key facets of information technology such as email content filtering, behavioral-based threat defense, update management, automated backup/recovery, infrastructure health monitoring, virtual machine hosting, and network infrastructure documentation management. To download Progent's white paper about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL application programmers and DBAs offer affordable remote DBA or software development support and can help organizations of all sizes to configure and support MySQL within a robust IT infrastructure that offers high levels of performance, scalability, and protection. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center 2012 Configuration Manager (SCCM 2012) design and installation, System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune integration help to consolidate and streamline the administration of your desktops along with your Cloud-connected mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements.

Which ERP and MRP programs are supported by Progent?
Progent provides ERP and MRP help for a range of software packages such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ERP by Exact Software
  • MAS 90 ERP by Best Software
  • QuickBooks Pro by Intuit
  • Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)

    What services are available from Progent for Microsoft Office Word and Office 365 Word?
    Progent's certified Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to help you to manage your legacy Microsoft Office Word environment or help you to move to a newer release of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, integrating Word with different Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet synchronization, and remote Microsoft Office Word and Office 365 Word training classes customized for individuals or groups.

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    If your small business is in the Tri-Valley area and you are in need of technical support, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 925-621-2400 or visit Contact Progent.

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