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Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP (Great Plains) makes it possible to design specialized Great Plains programs that offer all of the core capability of proven Great Plains applications but also handle the specialized needs of your business. With access to the Modifier with Microsoft Visual Basic for Applications, developers are able to design with the most popular programming environment in the IT world to adapt Microsoft Great Plains information views, supplement or modify business logic, produce custom forms and reports, or expand integration with Microsoft Office software. Progent's experience with Microsoft .NET support, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, and development experience with VBasic, XML, and other developer tools allows clients to design specialized line-of-business applications and eCommerce solutions that work seamlessly with Great Plains.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services version 7.5, Which is included with all editions of Windows Server 2008 R2, is a powerful server role for web site hosting and web software development. The latest version provides enhanced security, reliability, expandability, and troubleshooting while incorporating significant improvements in remote management. A variety of familiar extensions to IIS have been built into IIS 7.5 such as the Request Filter Module (previously known as URL Scan), which is able to block dangerous HTTP requests from being processed by hosted web applications. Progent's Internet Information Services (IIS) experts can help your company to deploy IIS 7.5 as well as the recent extensions to IIS Manager like the GUI interface for controlling ASP.NET programs.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft Gold-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 migration.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS cloud planning and integration experts offer cost-effective remote support to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid networking models that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed support or Progent can deliver comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS platform.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the performance and simplifies the deployment of Database Availability Groups (DAGs), which provide an automatic failover cluster for high availability. DAGs in Microsoft Exchange 2016 Server lower failover times by an estimated one third compared to Microsoft Exchange Server 2013. Other improvements cover setup defaults that enforce industry best practices for disaster recovery. Progent's certified Exchange experts can provide Database Availability Group expertise to help you to design, deploy and maintain a Database Availability Group solution the offers world-class protection for your Exchange mailbox servers.

Does Progent offer help with specific Apple Mac applications?
Progent's Apple Macintosh experts can support the creative aspect of Mac environments by providing consulting services and teaching in graphics, audio, and video. Progent's consultants offer Apple Mac application software training for titles that include Adobe PhotoShop, Illustrator, InDesign, Apple Motion, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also assist you with complex projects such as scanning or digitizing sound or video or integrating an commercial grade post-production studio.

My business application needs 24x7 support. Can Progent help?
Progent's affordable after-hours online support program offers companies 24x7 availability of remote support from Progent's Technical Response Center (TRC). Support services available outside standard work hours include fixing issues with Microsoft servers, MS Windows desktop support, help with MS Office applications, system backup/restore, and basic routing and switching support for Cisco technology.

Does Progent offer desktop support services?
Progent offers a wide range of affordable services to help you business to install, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, Apple OS X Lion, or popular versions of Linux. Progent's desktop support services include Windows 10 planning assistance, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit operating system expertise.

What VMware virtualization products are supported by Progent?
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team offer world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.

Can Progent help design a fault-tolerant load balancing solution?
Progent's server load balancing consulting services address a wide array of load balancing techniques including server balancing, application balancing, and network infrastructure routing. Progent's engineers can help your company to enhance system availability and performance by deploying load balancing capabilities incorporated into products like Microsoft Windows Server 2003 Network Load Balancing Manager, Windows Server 2008 Network Load Balancing Manager, the Network Load Balancing feature of Microsoft Windows Server 2012, Cisco Switches and Cisco IOS-based Routers, Citrix Access Gateway, and F5 Networks BIG-IP.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's Microsoft-certified SQL Server application programmers can help with all stages of SQL Server applications. Progent follows industry best practices within the .NET architecture to create expandable, easy-to-manage custom software applications and knows how to work efficiently with a client's internal personnel or external consultants to complete application projects on schedule and within budget. Development support offered by Progent for SQL Server applications includes functional specs, database modeling, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering, reusable schema, replication mechanisms, security and compliance, and disaster recovery/business continuity planning.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consulting experts can provide cost-effective remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert support for application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Office Access development and DBA services.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified IT experts who can assist you with a seamless business network relocation to a new building or campus, including data center design and setup, project management, creating a complete security strategy that includes physical security, ISP and telecommunications carrier selection and coordination, and non-disruptive software and hardware upgrades. Progent can in addition help your company to identify a colo center to support your critical servers, prepare your installation, and deliver continuing remote data center support.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, supports popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and strengthens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the broad technical skills and hands-on experience to resolve the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.



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If your small business is in the Tri-Valley area and you are looking for technical assistance, IT outsourcing, or advanced services from a Progent consultant, call 925-621-2400 or visit Contact Progent.
















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