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Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that need important software patches, or resolving performance bottlenecks. Learn more about the complete ProSight suite of affordable outsourced network management services for small and medium-size businesses.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-level Internet Data Centers in Northern California and major cities across the U.S., and Progent's colocation support team can improve your network's redundancy and performance by helping you choose a colo facility that meets the individual needs of your enterprise including geographic location, size, connectivity, affordability, and value-added features and services. Progentís colocation center support services are designed for businesses with equipment housed at co-location hosting sites and in need of timely on-premises help at the colocation site plus remote support from Microsoft and Cisco qualified experts. Progent offers a variety of co-location center support services including network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, design and deployment of high availability configurations, architecting and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage cluster configurations.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Does Progent offer consulting services for Windows Server Essentials?
Microsoft Windows Server Essentials is an affordable, versatile operating system that allows small businesses to make the move from the traditional physical in-house datacenter to the modern hybrid networking model that combines on-premises and cloud-hosted resources. Progent's certified Windows Server Essentials consultants offer cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business advantages of migrating to Essentials and implementing a hybrid on-premises/cloud design for your computing environment. Progent offers full-service project management so you can plan and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and customized training.

How can Progent help my company manage our Windows 8.1 devices?
Progent's certified Windows 8.1 consultants can deliver a variety of network consulting services to help organizations of any size to maintain, manage, and repair IT systems that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.

Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering technology incorporated into the latest versions of MS Windows Server has been radically re-engineered to streamline the deployment, setup, and management of clusters and to offer improved levels of network availability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, easier configuration and deployment, unified cluster management, redesigned cluster architecture for increased availability, better security and quorum models, fewer failure points, more disk and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster consultants can assist you evaluate the advantages of failover clusters, design and implement a deployment, educate your IT personnel to administer your failover clusters, deliver continuing consulting and technical help services, and create and test a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's Azure public cloud.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 consultants can help you analyze the possible advantages of Hyper-V-based server virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your production software, evaluate your network architecture for optimal operation with virtual server technology, assist you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your network management personnel to monitor and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, establish and test disaster recovery processes that maximize system availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the scope of technical know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can help in specific tasks associated with your SharePoint 2013 migration.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training designed for individuals who want to expand their understanding of mainstream office productivity tools and network infrastructure. Find out more about Progent's Microsoft Office Word and Microsoft Office 365 Word custom training, Microsoft Excel and Office 365 Excel classes and programming help, Microsoft Project training, and seminars on macOS and OS X application software. Progent also provides interactive remote webinar education seminars. Virtual interactive classes provide a flexible and affordable solution for training your IT team to use a wide range of key applications.

Progent also provides detailed documentation for all delivered services. These comprehensive service reports provide your in-house IT staff a concise and helpful history of key technical issues concerning your IT system and can provide insight on how to prepare for and solve problems in the future.

Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel development experts can provide affordable remote development support for applications that use Office Excel or Microsoft Office 365 Excel as a tool for custom business applications. Progent's engineers can help you to design, code, pilot, deploy, and administer custom software; maintain and troubleshoot current ones; and migrate applications based on older versions of Office Excel to newer ones. Progent provides expertise with Excel VBA and Microsoft Office Access program development and can assist you to connect Excel-powered applications to Microsoft SQL Server or other external databases that can incorporate real-time information. Progent can also assist your organization to implement environments that combine Office Excel with other Microsoft products including Microsoft Office Word, PowerPoint, Project Server, and SharePoint Foundation. Progent can also help you to migrate to newer Excel versions, including the advanced 64-bit release, and offers affordable online virtual training classes in Office Excel that can be tailored for a single person or groups.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, rationalize and carry out a plan to transition to Windows Server 2012 R2 or later from a Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified consultants can also deliver economical online consulting and engineering help so your company can manage 2012 deployments. Progent can help you to determine the strategic value of upgrading from previous versions of Microsoft Windows Server and can follow best practices to support an efficient move to 2012 R2 or later. In case you are planning on building a hybrid architecture that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions

Does Progent offer the services of a GIAC-certified information assurance expert?
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the network security disciplines covered under GIAC certification such as evaluating network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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If your small business is in the Tri-Valley area and you are in need of technical help, information technology outsourcing, or high-level services from a certified Progent engineer, call 925-621-2400 or visit Contact Progent.

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