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Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Office Excel development experts offer cost-effective remote development support for programs that use Microsoft Office Excel or Office 365 Excel as a front-end or back-end platform for custom business applications. Progent's engineers can help you to design, program, test, install, and manage new software; maintain and troubleshoot existing software; and upgrade applications built with earlier releases of Office Excel to current ones. Progent offers support for Microsoft Excel VBA and Microsoft Access program development and can help your company to connect Excel-powered software to Microsoft SQL Server or other advanced DBMs that can accommodate realtime data. Progent's Excel experts can also help your organization to implement environments that combine Microsoft Office Excel with other Microsoft platforms including Microsoft Office Word, PowerPoint, Project Server, and SharePoint Server. Progent can also assist you to migrate to more current Excel versions, including the advanced 64-bit version, and can deliver cost-effective online webinar training classes in Office Excel that can be tailored for a single person or large groups.

What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere consultants can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified consultants can help your business to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi standard, making it possible to triple the speed for your Wi-Fi network while expanding the signal coverage.

What are the advantages of Progent's model for remote support?
Many computer system problems can be resolved quickly by Progent's team of remote service engineers. This minimizes lost network availability which can result from waiting for an on-site engineer to appear at your office. Furthermore, many independent consultants and network consulting groups demand minimum service billing that may turn a 10-minute visit into a two-hour expense. Progentís model of billing by the minute and billing exclusively for support actually delivered allows Progentís remote service experts to resolve hundreds of minor problems daily at the least possible cost. In addition, the confidence of having ready access to Progent's expert team of IT professionals opens the gates to a new realm of powerful network technologies that typical small organizations might otherwise shy away from for fear of having insufficient expertise.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers online access to a MySQL database administrator, programmer, or database designer to help you to plan, implement, and manage applications built on the MySQL platform. Progent can also help you install MySQL Cluster Edition with Windows 2008 R2 Server Failover Clustering for the highest levels of fault tolerance and performance.

How can Progent help us set up a private cloud?
Progent's Private Cloud Hosting service combines proven virtual server platforms, a world-class data center, plus the support experience of Progent's Microsoft Gold qualified engineering team to provide small businesses a complete network outsourcing alternative that enhances system availability and security, reduces management overhead, and lowers expenses. Under Progent's Private Cloud Hosting structure, the customer retains ownership of the data, the OS platforms, and the software applications. Because the system is virtualized, it can be moved instantly to a new physical host without time-consuming and risky reinstallation and configuration. With Private Cloud hosting, you are not held hostage to a specific hosting provider.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-platform IT network that combines Linux/UNIX and Microsoft servers, Progent offers security consulting by giving you access to a CISSP-certified IT consultant to help your entire enterprise in a extensive range of security concerns. CISSP Certification recognizes expertise with a worldwide standard for network security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your enterprise in a broad range of security fields such as:

  • Security Administration Practices
  • Security Architecture and Paradigms
  • Access Control Solutions and Processes
  • Software Development Security
  • Process Security
  • Physical Security
  • Data Encryption
  • Telecom, LAN and WAN Security
  • Disaster Recovery Planning
  • Law and Ethics

    How can Progent help improve the fault tolerance of my network?
    Progent's fault-tolerant network consulting experts can help you create a sensible, fault-tolerant network that deals with important areas covering a broad array of system infrastructure technologies and methodologies such as fault tolerant Internet access, server and storage clustering, server and router load balancing, Data Center strategies, multi-site connectivity, and business continuity planning.

    We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
    If your company does not currently have a permanent information system strategist, Progent's temporary CIO service offers the assistance of an experienced technology officer on a temporary basis to help with critical tasks such as strategic planning, rationalizing IT spending, developing ROI models, business process reengineering, vendor negotiation, information security and compliance, cash flow predictions, automating data center administration, Help Desk management, patch control, server monitoring, and business continuity preparedness.

    Can Progent Help with Oracle Database Administration and Application Development?
    Progent offers fast and affordable online access to a certified Oracle database administration consultant or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle including Oracle 10g and 11g and can also assist you to plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Streams replication technologies and ASM file/volume manager.

    Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
    Internet Information Services version 7.5, included with all releases of Windows Server 2008 R2, is a sophisticated server role for web hosting and application programming. The new version provides improved security, dependability, scalability, and problem analysis while incorporating significant enhancements in remote management. A variety of popular extensions to Internet Information Services have been built into the 7.5 release such as the Request Filter Module (formerly known as URL Scan), which is able to prevent dangerous HTTP requests from being run by web applications. Progent's Internet Information Services (IIS) consultants can assist your company to configure IIS 7.5 and the recent extensions to IIS Manager such as the GUI for managing ASP.NET applications.

    What are the advantages of being a Microsoft Gold Certified Partner?
    Because Progent is a Microsoft Gold Partner, each Progent MCSE support engineer and computer consultant has access to the technical and training tools necessary to provide the best network support available. Progent has world-class expertise in the architecture, deployment and maintenance of Microsoft-based information technology. Progent's Microsoft-certified consultants offer Active Directory expertise, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid integration, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 migration help, plus Windows 10 planning and migration support, Windows 8.1 consulting expertise, Windows 7 technical support, Microsoft Office support and training, and Dynamics GP (Great Plains) programming.

    Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
    Progent's Cisco CCIE-certified network engineers offer expert remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small businesses and campus LANs to enterprise data centers and public clouds. Progent can show you how to implement Cisco's rapidly improving switch solutions to realize the performance, scale, resilience, virtualization, data protection and manageability demanded by your organization. For information about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's support for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and support services. To learn about Progent's support for Meraki switches, go to Cisco Meraki switches consulting services.

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    If your small business is in the Sacramento area and you are in need of computer assistance, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 916-273-1400 or visit Contact Progent.

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