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Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous components of your wireless infrastructure such as wireless access points, routers, wireless LAN controllers, and call management software. Progent's Cisco wireless VoIP phone configuration experts can provide online and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants offer wide-ranging backgrounds in the integration and maintenance of wireless networking technology and can help you to design, deploy, administer and troubleshoot wireless ecosystems that are secure, resilient, scalable, easy to manage and operate, able to handle your vital workloads, and seamlessly incorporated into hybrid cloud networks. Online and onsite Consulting services available from Progent cover a selection of wireless technologies such as smartphone and tablet management, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

How Can Progent help our company migrate to Exchange 2013?
Progent can provide comprehensive Exchange Server 2013 migration support services such as ROI evaluation, end-to-end project management, site prep, cost estimates of new software licenses and equipment required, setting up your Active Directory forest and domains for optimal operation with your Exchange Server 2013 environment, configuring Database Availability Groups that provide HA and resilience to your Exchange mailboxes, pilot verification at a client's location or at Progent's test lab, managing temporary coexistence of Exchange Server 2013 and previous editions of Exchange, installation of the new Exchange environment, deactivating the old system, and webinar training for customer's IT group and users.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-certified IT experts have in-depth IT industry backgrounds, in the trenches of IT support, executing a wide variety of networking projects for a diverse selection of clients. Every Progent IT professional carries a set of personal best practices from this broad industry background, and these are further refined by the corporate-wide best practices training that Progent instills in its consulting group. For larger engagements, Progent consulting staff utilize the Microsoft Solutions Framework structure for task management which divides projects into discrete and manageable components that minimize the risk of a project getting out of control.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support engineer and computer consultant can utilize the technical and educational resources required to provide the best network support available. Progent offers world-class expertise in the design, implementation and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified consultants offer Active Directory expertise, MS Exchange 2016 Server migration, Microsoft Exchange 2013 Server consulting, Microsoft Exchange Server 2010 management, Exchange 2003 upgrade help, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 integration, Windows 2008 Server consulting and support, plus Windows 10 migration consulting, Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 development and training, and Dynamics GP (Great Plains) development.

Does Progent offer network monitoring support?
Progent provides a selection of Network Support Packages based on the proactive problem solving capabilities of Operations Manager, a next-generation server management software platform that tracks the availability, speed and protection of your IT network and detects problems before they can bring down your system. To provide more understanding about the performance and robustness of your network environment, Progent can help you install and operate popular network monitoring tools based on the Linux OS.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service offers proven virtual server technology, a state-of-the-art datacenter facility, plus the support experience of Progent's Microsoft Gold qualified consulting staff to provide small companies a complete network outsourcing alternative that improves system dependability and protection, reduces administrative hassle, and cuts costs. Under Progent's Private Cloud Hosting model, the client owns the data, the OS platforms, and the software applications. Because the system is virtualized, it can be transported immediately to a new hardware environment without time-consuming and risky reconfiguration. With Private Cloud hosting, you are not kept captive to a single hosting service. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento includes a collection of advanced computers and network support infrastructure that can be used remotely or on site to accommodate piloting, assessments, capacity modeling, forensics, disaster recovery simulation, training, and other purposes to help Progent's clients successfully carry out large-scale IT initiatives.

Can Progent help my business develop custom eCommerce applications?
Progent's network experts can help your business to develop web sites that are integrated with sales and inventory software to lower the expense and maximize the dependability of on-line commerce. Progent can help you to set up a secure, reliable e-commerce infrastructure and design purpose-built web applications based on standard tools and or customize off-the-shelf applications so that they work with your special business needs. Progent offers online services from experienced Microsoft SQL Server developers and Oracle programmers and database administrators, and MySQL consultants to assist your company to carry out mission-critical application development.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consultants can assist businesses of any size to follow leading practices to configure SCVMM 2012 hosts, networking, storage, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to move from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment so you get the highest possible business value. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to plan and execute an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security capabilities, high availability VMM storage fabric, and other improvements.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, supports the most popular handheld devices, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.

How can Progent enhance my network security?
Progent's CISA and CISM-certified network security professionals can help you develop a company-wide IT security plan that includes hardware and software as well as policies to protect your information assets. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Microsoft Forefront Threat Management Gateway engineers can assist you to maintain Microsoft's older firewall servers. Progent's Cisco ASA firewall with Firepower Services experts can help you to deploy Cisco network appliances for maximum infrastructure protection. Progent's security assessment scanning service bundles provide low-cost analyses of your current network security environment. Progent's Email Guard spam and virus filtering service can block spam and email-based malware before they arrive at your security perimeter.

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If your small business is in the Sacramento area and you need technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 916-273-1400 or visit Contact Progent.

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