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Does Progent offer project management services?
For enterprise clients looking for advanced project management assistance, Progent can provide the services of senior IT experts with decades of experience in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers can provide project management skills to assist businesses to adhere to leading practices to ensure that strategic projects are successfully completed on schedule and on budget.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi AP experts offer online and on-premises support services to assist organizations of any size to design, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same access, performance, security, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or device. (Check out Meraki switches integration.)

Does Progent offer network monitoring support?
Progent provides a variety of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software solution that monitors the reliability, speed and security of your information network and detects anomalies before they can bring down your system. To give you more understanding about the performance and robustness of your network infrastructure, Progent can help you install and manage popular network monitoring software based on the Linux operating system.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent can provide the services of a MySQL DBA, programmer, or database architect to help your company to plan, develop, and maintain solutions built on the MySQL open-source database manager. Progent's RDBMS experts can also assist you install MySQL Cluster Edition with Windows Server Failover Clustering (WSFC) for world-class fault tolerance and throughput.

What types of organizations can Progent help?
Progent delivers outsourcing and computer support for small companies, low-cost remote consulting for local governments, plus branch office support and project management assistance for national or multi-national enterprises. Progent's typical small business customers have fewer than 300 users at a location and cannot afford the hassle and cost necessary to maintain a big internal team of system engineers who can provide professional Microsoft support, Cisco certified expertise, as well as in-depth understanding of other key network technologies. For large businesses, Progent can supplement internal network support staffs by providing world-class skill in deploying Microsoft server platforms. Progent's certified experts can provide Active Directory support, MS Exchange 2016 planning and deployment, Exchange 2013 Server integration, Microsoft Exchange Server 2010 maintenance and CISA and CISM-certified network security consulting services. For nationwide or international enterprises with branch offices in the Bay Area or in major cities throughout the U.S., Progent can function as a seamless local extension of corporate computer system management. Very small businesses find it cost effective to use Progent's online support services on an occasional basis for tasks like server configuration, email migration, network upgrades, site moves, urgent technical support, or Help Desk Call Center support.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP makes it affordable to design custom Microsoft Dynamics GP programs that offer all of the basic capability of proven Great Plains applications but also meet the particular needs of your company. With the utilization of the Modifier with MS Visual Basic, application programmers can work with the most popular customization environment in the IT world to adapt Microsoft Great Plains data views, supplement or modify business logic, customize forms and reports, or extend interaction with Microsoft Office software. Progent's expertise with Microsoft .NET support, SQL Server 2016 integration and development, SQL Server 2014 support, and development background with VBasic, XML, and other developer environments allows clients to tailor specialized mission-critical applications and eCommerce solutions that work transparently with Microsoft Dynamics GP.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-certified IT experts have in-depth real-world industry experience, on the front lines of IT support, performing a wide variety of networking projects for a broad assortment of customers. Every Progent IT professional brings a set of personal best practices from this broad industry background, and these are further enhanced by the corporate-wide best practices training that Progent instills in its support staff. For larger engagements, Progent consulting staff follow the Microsoft Solutions Framework model for task management which divides projects into discrete and manageable components that decrease the risk of a project getting out of control.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization engineers can help you to understand the business advantages of XenServer and other Citrix products, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing Citrix technology deployment and show you how to enhance consolidation, performance, security and compliance, uptime, and recoverability.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to provide centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.

Can Progent help set up secure and fault-tolerant email?
Progent offers small and mid-size businesses fast access to an engineer with experience in Microsoft Exchange 2016 upgrade support, Exchange 2013 Database Availability Group configuration, Exchange 2010 consulting, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 failover clustering support, and Microsoft System Center Data Protection Manager configuration to help you create a high-availability messaging environment that supports local workers, remote offices, at-home employees, and road warriors. Progent's Email Guard is a spam filtering service that intercepts spam and email-borne viruses and features cloud-based recovery via email spooling. Progent's CISA and CISM-certified network security professionals can assist your company to create infrastructure, policies, and operational processes that maximize Exchange security.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help organizations to configure Progent's Email Guard Security Gateway to use your content policies for monitoring the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. Email Guard's email content filtering solutions can also help your business avoid reputation loss and keep compliant with industry privacy standards and regulatory requirements like HIPAA and Sarbanes-Oxley.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's desktop virtualization solutions reduce the work required for IT managers to deploy software programs so that they are standardized across an entire workforce, provide the power to manage access to business data, and enable fast installation of new or upgraded desktops. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies client access, enhances performance, strengthens data security, centralizes administration, and offers an almost transparent user environment. Progent's Windows Server 2008 R2 consultants can help your company to evaluate the strategic benefits of Microsoft's virtual desktop solutions, configure test and production deployments, optimize your network infrastructure to accommodate virtualized desktops effectively, assess and remediate security problems, and train your IT administrators to utilize industry best practices to gain a fast ROI from client virtualization.



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If your small business is in the Sacramento area and you require technical support, IT outsourcing, or top-level services from a certified Progent professional, call 916-273-1400 or visit Contact Progent.
















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