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Where can I review testimonials from Progent's customers?
Progent has delivered online or on-premises network consulting help to organizations in every state in the U.S. Many of these clients have expressed their appreciation to Progent via testimonials to the high quality of Progent's support staff. Take a look at Progent's client testimonials to see what they say concerning the high level of Progent's IT services.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent can provide the cost-effective services of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent include assessment of your existing bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting information technology projects for enterprise customers, Progent uses a structured approach based on predetermined milestones in order to meet budgetary, timing, and technical targets while minimizing business disruption. Progent's methodology takes advantage of industry project management standards based on the leading practices described in the Microsoft Solutions Framework (MSF) and includes requirements definition, planning and architecture proposals, pilots, required adjustments, and expert integration. All phases are documented to create a detailed list of technical services delivered and to assist in ongoing network maintenance.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online consulting for business continuity planning, validation, and training to assist you to respond to potential disasters, minimize downtime for your essential IT operations, eliminate lost information, and meet examiners' letters and contractual requirements. Progent's business continuity experts can work closely with your executive and IT support staff to perform risk and business impact evaluation, define dependencies, identify human and physical resources required to run your organization, determine business-critical network services and define allowable restoration times, select hot backup sites, configure secure remote access capability for crucial employees, plan notification systems and assign responsibilities for staff, document a complete recovery plan, and provide training for key people to execute the business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent workflow for restoring services quickly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM and VMware NSX consultant to help you to plan, configure, test and maintain a disaster recovery system based on VMware SRM.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts offer comprehensive online and onsite support for Project Server as well as for Microsoft products that work closely with Project Server. Consulting services offered by Progent include Project Professional and Project Web App integration, SharePoint 2013 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 integration, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server integration, Excel 2016 and Microsoft Office 365 Excel development, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE consultants to assist you to enhance your environment to accommodate local, branch office, home-based, and mobile users so they can use Microsoft Project Server 2010 to work together safely and efficiently. Progent's certified security consultants can assist your IT team to adopt and police security workflows that safeguard sensitive business data without disrupting productive information exchange.

Does Progent support all major data backup/recovery products and services?
Progent's backup experts can provide consulting support for a broad array of utilities and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers help for leading backup platforms including Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, DoubleTake/Carbonite, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to implement, upgrade, or maintain data backup systems for a range of architectures including on-premises, remote, cloud, or a mix.

How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has published an IT outsourcing white paper that summarizes the advantages companies organizations of any size can gain from outsourcing or co-sourcing IT consulting and other information technology services. Progent has also created IT Outsourcing fact sheets for several service bundles targeted for small and mid-sized companies.

Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 migration experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and management, network design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and ongoing technical help.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer online and on premises consulting to assist your organization with any phase of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to maintain your existing reporting system, help you to migrate reports from an outdated reporting platform to a current one, and deliver as-needed online mentoring tailored to your specific needs. Progentís management reporting and analytics professionals can provide experience in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

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If your small business is in the Sacramento area and you require technical help, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 916-273-1400 or visit Contact Progent.

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