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How can Progent help large enterprises?
Progent's engineering staff can assist large businesses to design, execute, and support major rollouts of key Microsoft, Cisco, and Oracle platforms by delivering support services such as Active Directory expertise, Microsoft Exchange 2016 upgrade support, Exchange 2013 Server integration, SQL Server 2012 programming, Cisco network infrastructure design and troubleshooting, Oracle database administration support, MySQL consulting, and project management assistance. Progent has helped some of the world's largest companies to integrate crucial IT solutions powered by Microsoft technology and can provide seamless branch office support to enterprises with branch offices in the Bay Area or in major cities in the U.S.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent release of Microsoft Dynamics NAV ERP offers powerful new features including tailored Role Centers, enhanced business intelligence and reporting options, and advanced workflow support. Progent's Dynamics NAV software consultants can provide programming, configuration and troubleshooting support to help your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV ERP software to additional services and programs. Also, Progent can help your organization to design and utilize data warehouses so you can enhance your understanding of your business, acquire additional customers, refine your sales campaigns, and form successful partnerships.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates key features first developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to assess the benefits of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade plan, train your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business value.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small company's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management services are built on mature virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, included with Windows Server and Windows desktop, is a sophisticated role for web site hosting and application programming. The latest versions offer improved security, dependability, expandability, and troubleshooting while incorporating significant improvements in automated and remote management. A variety of familiar extensions to IIS have been integrated into newer releases such as the rules-based Request Filter Module (previously called URL Scan), which is able to block potentially harmful HTTP requests from being run by hosted web applications. Progent's Internet Information Services (IIS) experts can assist your company to deploy IIS as well as the recent extensions to IIS Manager like the GUI interface for controlling ASP.NET applications.

What types of organizations can Progent help?
Progent offers IT outsourcing, Azure and Amazon AWS cloud integration plus desktop and mobile device support for small and midsize businesses, economical online IT consulting for local governments and school districts, plus branch office networking support and disaster recovery solutions for enterprises. Progent's small company clients usually cannot afford the hassle and cost needed to have their own full-fledged IT management staff and rely on Progent for as-needed advice, integration and remediation. Small and midsize businesses find it cost effective to use Progent's remote support services on an occasional basis for jobs like Microsoft Windows Server deployment, Exchange Server migration, network appliance upgrades, datacenter relocation, cloud integration, or Help Desk outsourcing. For enterprise-class disaster recovery/business continuity(DR/BC) solutions, Progent can provide fast online or on-premises access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISSP and CISM-certified data security consultants can provide an array of security assessment packages designed for networks of all types and sizes.

Where can I review testimonials from Progent's customers?
Progent has delivered online or onsite technical consulting service to companies in every state in the U.S. Many of these clients have expressed their high regard for Progent through testimonials to the excellence of Progent's support staff. Check out Progent's customer testimonials to see what people have said about the quality of Progent's network support services.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide organizations with an IT management professional who can function as a part-time Chief Information Officer. This experienced technology executive can provide strategic direction to assist your company to integrate sensible IT products to improve business processes so they align better with your corporate goals. Your company can develop and implement a well thought out IT strategy without absorbing the expense of a full-time senior IT executive. Critical tasks Progent's part-time CIO can perform include strategic planning, planning IT budgets, creating models for ROI, optimizing business processes, reviewing contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, automating network administration, software revision control, network asset documentation control, and business continuity preparedness.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX platforms. Windows Services for UNIX provides interoperability between Microsoft Windows Server and different implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX permits you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem features a comprehensive library of UNIX tools and shells, support for a single rooted file system, and a SDK for porting programs.

What services are available from Progent to support Windows Server 2003?
Progent can help you with managing, maintaining and repairing information technology environments built around Microsoft Windows Server 2003, and can help with your move to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's migration services include design, installation, integration, testing, education, and remote troubleshooting. If you are planning on building a hybrid network model that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Can Progent help us keep our Cisco IOS software up to date?
If your network incorporates Cisco appliances, you may be using an old release of IOS, the control software used in almost all Cisco router as well as current switches from Cisco. Cisco frequently provides upgrades to IOS to correct problems, shore up security vulnerabilities, or improve functionality. Unfortunately, updating Cisco IOS or other Cisco OS platforms can be a challenge, depending upon your Cisco equipment and your network environment. As an example, there may be limited internal Flash storage that might cause a new software version to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a broad variety of services associated with upgrading Cisco IOS software or any other Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run audits of your router software, recommend sensible updates, prepare Cisco devices, copy images, configure and verify your update, optimize performance, resolve problems, and train your IT staff how to get the benefits of all significant new features.



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If your small business is in the Sacramento area and you require computer assistance, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 916-273-1400 or visit Contact Progent.
















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