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How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have broad experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, lost Active Directory objects, clean-up of test software configuration objects in on-line Active Directory environment, and fixing of unsuccessful setups of AD and AD-enabled applications. Progent is also proficient in working with “expert only” Active Directory tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important areas including Active Directory naming standards, hierarchical model, IT administration model, utilization and design of group policy objects, as well as security and monitoring definitions. Progent can also evaluate the implications of server and service configurations on capability and performance. Progent can help businesses to design and install deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad selection of affordable remote support services to help your organization to maintain your current Microsoft Word environment or help you to migrate to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, interfacing Word with different Office applications such as Excel and Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud access, security consulting, and smart phone and tablet synchronization, and online Microsoft Office Word training sessions customized for your special requirements.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progent’s BI reporting consultants offer remote and on premises expertise to help you with any facet of BI reporting from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's management reporting experts can assist your company to maintain your current reporting environment, assist you to migrate databases and applications from a legacy reporting product to a modern solution, and provide as-needed remote training to meet your specific requirements. Progent’s management reporting and analytics consultants can provide experience in the leading business intelligence reporting platforms such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide organizations with an IT management expert who can serve as a part-time Chief Information Officer. This veteran IT executive can offer strategic direction to help your company to deploy appropriate technology to improve business operations so they align more closely with your corporate goals. Your company can create and install a well thought out information technology strategy without incurring the expense of a full-time senior IT executive. Critical tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing IT budgets, creating and tracking models for TCO and ROI, analyzing workflows, negotiating contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, automating data center management, patch tracking, IT asset documentation management, and business continuity preparedness.

Does Progent offer desktop support services?
Progent offers a wide range of affordable consulting and support services to assist your company to install, integrate, repair, and administer workstations and notebooks based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 planning consulting, Windows 8.1 consulting support, Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.

Can Progent help us integrate and manage Android smartphones?
Progent's Android smartphone integration consultants have years of experience providing remote and on-premises assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information systems so that mobile clients can be productive from virtually anywhere. Progent offers the range of know-how to resolve technical problems that involve multiple manufacturers and that entail a mix of older and up-to-date information technology. Progent offers budget-friendly online technical support to help you with any aspect of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to help you finish strategic network projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and operate Android phones to maximize their business value.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline key business processes to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified data security consultants to assist your business to maintain your SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer consultants can help you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology environment and show you how to enhance consolidation, performance, protection, availability, and recoverability.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP (Great Plains) makes it affordable to create custom Microsoft Dynamics GP applications that provide all of the basic functionality of proven Great Plains solutions but also handle the specialized requirements of your company. With the utilization of the Modifier with MS Visual Basic, software engineers are able to work with the most popular customization environment in the IT world to adapt Microsoft Dynamics GP data views, add or change business logic, produce custom forms and reports, or expand integration with Microsoft Office software. Progent's experience with Microsoft .NET programming, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, and development background with VBasic, XML, and other developer tools allows clients to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major improvements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services such as system design, configuration, management, troubleshooting, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment. In case you are already running Microsoft SQL Server 2014, Progent can help you to carry out a cost-effective upgrade to SQL Server 2016.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of an accredited video conferencing and telepresence consultant with an extensive background integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or maintain a telepresence solution that protects your current investment and optimizes the business value of your IT system. Progent can also provide the services of infrastructure engineers able to help businesses of any size to create and maintain a communications network that delivers the performance, reliability, security, and expandability you need to support your telepresence environment.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure integration experts can assist you with every aspect of Azure cloud integration such as needs definition, readiness assessment, system architecture, pre-production testing, deployment, automated management, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid environment that seamlessly combines on-premises datacenters with Azure resources.



More Questions and Answers

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are looking for technical support, information technology outsourcing, or high-level services from a Progent engineer, call 831-600-4300 or visit Contact Progent.
















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