Onsite Service Available in Salinas, Marina, Castroville





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What online services are available for maintaining Cisco routers?
Among the common online Cisco router consulting services offered by Progent's certified Cisco experts are setting up domain name, IP addressing, routing tables, T1, security logon banner and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing tables, and line settings; installing current IOS image; validating router failover; troubleshooting VPN tunnel and routing issues; producing a network diagram and documenting configuration; plus policy and fault tolerance planning.

What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud solutions that provide maximum availability, fault tolerance, and application mobility.

Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the support of an accredited video conferencing and telepresence engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or maintain a telepresence solution that preserves your investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure consultants who can assist companies of any size to build and maintain a communications network that delivers the performance, dependability, protection, and scalability required to support your video conferencing/telepresence environment.

Does Progent offer consulting help for server clustering with Windows Server?
Progent can provide Windows Server 2012 R2 server clustering migration support, Microsoft Windows Server 2008 R2 clustering expertise, and Microsoft Windows 2003 Cluster Server support to enable your business implement clustered server configurations that offer enterprise-class availability, even for routine maintenance operations. This high-availability is feasible because a single server in a cluster can be taken down for servicing without impacting clients. Server clustering also allows IT personnel to perform critical security enhancements during regular business hours without affecting user productivity.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle including Oracle 10g and 11g and can also assist you to plan, build, update, or fix Oracle applications written with SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.

Can Progent help us with desktop and mobile device configuration management?
Progent offer System Center 2012 Configuration Manager planning and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune expertise to consolidate and simplify the management of your desktops along with your web-facing tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements.

How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified expertise in planning, integrating and supporting complex Active Directory (AD) installations. Progent's Microsoft-certified staff have in-depth background in troubleshooting complex Active Directory issues like replication problems, multi-domain partition implementations, corrupted AD objects, clean-up of residual beta software configuration objects in live AD environments, and fixing of failed installations of Active Directory and AD-dependent applications. Additionally, Progent is experienced in applying “expert-only” AD tools including DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address key areas including Active Directory naming standards, hierarchical model, IT administration structure, use and design of group policy objects, as well as protection and monitoring definitions. Progent can also analyze the impacts of server and service implementations on capability and speed.

How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) endpoint protection solution utilizes cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete threat progression including protection, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn about Progent's entire ProSight family of low-cost network management outsourcing services for small and medium-size businesses.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include planning, configuration, administration, troubleshooting, and application development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment. If you are already running Microsoft SQL Server 2014, Progent can help you to carry out a cost-effective transition to Microsoft SQL Server 2016.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Mac support specialists and Microsoft-certified experts can show you how to install Microsoft Outlook:Mac or Entourage:Mac and Exchange so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Outlook 2011 or Entourage, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, search the GAL, import addresses, synchronize calendars, and invite people to conferences via your Microsoft Exchange account. Progent's Outlook for Mac and Entourage experts can verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized online education for Microsoft Outlook Mac and Microsoft Entourage.



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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you need computer assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.
















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