More Questions and Answers
Does Progent support Microsoft Operations Manager (MOM) software?
Progent has extensive background both offering
Microsoft
Operations Manager (MOM) support and using this powerful server monitoring software.
Progent offers Northern California small and medium-size organizations two basic outsourcing service packages built on Microsoft Operations Manager (MOM):
To download a single-page printer-friendly fact sheet about Progent's two outsourcing service offerings for medium size businesses, click:
Network Monitoring Support Products 69 Kb PDF file).
Does Progent provide consulting services for Microsoft Small Business Server 2003?
Progent offers a range of support services for Microsoft Small Business Server 2003 such as a special IT support package that lets you outsource all your network administration, technical support and help desk needs to Progent's skilled team of Microsoft-certified consulting experts and support specialists. You get top-level network support without the expense and hassle of maintaining a big in-house IT group.
Does Progent offer advanced training for Microsoft Word?
Progent offers companies in Northern California and select cities throughout the U.S. a
certified consultant familiar with the latest functions of Word. A support specialist from Progent's Experts Team can provide
on-site Word training to keep your company current with Microsoft Word.
Does Progent support building-to-building wireless networking?
Progent can help you plan, select, test, integrate and support secure
building-to-building wireless bridges that integrate transparently into your IT network while offering a level of security that equals or surpasses landline connectivity. For an example of Progent's consulting services for building-to-building wireless bridging, read the Wireless Integration Case Study.
Can Progent help our business relocate our IT infrastructure?
Progent can supply a Microsoft-certified IT professional who can assist you with a seamless business network relocation to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated software and hardware
upgrades — all with comprehensive support throughout.
What services from Progent can help my company take full advantage of an external Data Center?
Progent's Data Center service experts can enhance your network's fault tolerance and performance by helping you choose a Data Center that meets the unique needs of your company, including convenient location, space, access options, cost, and special features and services.
Can Progent help maintain and improve my development environment for Linux applications?
Progent's Linux developer IT outsourcing services give your Linux developers access to skilled IT support experts to build and support your business network without the cost and distraction of maintaining a large in-house administrative and support staff. Progent's IT outsourcing allows Linux developers to focus their strategic skill on core business tasks while still receiving the rewards of first-rate IT service. Progent has written a Small Business IT Outsourcing White Paper that summarizes how outsourcing can save you money and boost productivity.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network evaluation to make sure that your network satisfies appropriate levels of security and remote access, round-the-clock server monitoring using Microsoft Operations Manager to resolve issues before they disrupt your productivity, optional Help Desk Support from Progent's technical staff, security assessment to help preserve your network from intruders and virus attacks, installation of Service Packs and security patches for servers and software, discounts on Progent’s remote and in-person network support services, and the expertise of Progent’s staff of Microsoft-certified IT consultants and service personnel.
Does Progent publish datasheets on specific IT outsourcing packages?
Progent has produced IT Outsourcing datasheets for several service offerings targeted for small and mid-sized organizations.
Progent’s Small Business IT Outsourcing Package offers affordable IT management, network consulting, technical support and Help Desk services for San Francisco Bay Area businesses with 10-50 network users.
To see a printer-friendly PDF version of this fact sheet and discover how outsourcing can lower expenses and improve the business value of your network,
click:
Small Business IT Outsourcing Package Datasheet (166 Kb PDF file).
Progent's Network Monitoring Packages offer 24x7 server monitoring and technical support for
Northern California organizations that have 50-250 computer users.
To view a printer-friendly Adobe Acrobat version of this datasheet and discover how outsourcing can lower expenses and increase productivity,
click:
Network Monitoring Packages Datasheet (69 Kb PDF file).
Does Progent offer network architecture consulting for Apple Mac environments?
Progent's Mac network consultants can help you with a wide array of IT connectivity areas including network architecture off-site and mobile connectivity, multi-network integration, security, and new communications solutions such as VoIP and fast wireless Internet access. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage arrays, and Xsan storage area network (SAN) family. Progent can also give you access to certified consulting professionals to help with Cisco routers and switches.
More Questions and Answers
If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area
area
and you require computer support, information technology outsourcing, or professional services from a Progent consultant:
Call 831-417-1200 or send email to information@progent.com
