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Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration consulting support.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California includes a collection of dedicated servers and network support equipment intended to be used online or on premises to facilitate system testing, assessments, capacity testing, repair, business continuity planning, education, and other reasons to help Progent's clients succeed with major projects.

How can Progent help my company upgrade to Windows 8.1?
Progent's certified Windows 8.1 migration consultants can help your company to test Windows 8.1 to confirm application compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also show you how to evaluate the potential strategic benefits of moving to Microsoft Windows 8.1. If Windows 8.1 makes sense for your business strategy, Progent can assist you to plan and execute a non-disruptive upgrade to Microsoft Windows 8.1 from a an older version of Microsoft Windows. Progent's consultants can also provide Windows 10 planning and migration assistance.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Mac specialists and Microsoft-certified consultants can show you how to set up Microsoft Outlook:Mac or Microsoft Entourage:Mac and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Exchange and Outlook 2011 or Entourage, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit messages, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent's Outlook for Mac and Entourage:Mac specialists can verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized online education for Outlook for Mac and Entourage.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer consultants can help you to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and disaster recovery.

How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
Progent's Exchange 2016 migration experts use field-proven methodologies to help you migrate from POP3 email systems to Microsoft Exchange Server 2016. Progent attends to critical details such as coordinating domain names so that both local and external workers benefit from a smooth transition from POP3 email. Progent can help you with setting up an on-site Exchange Server solution or help you locate and manage your Exchange Server in an off-site, third-party Data Center.

How can Progent help us set up a private cloud?
Progent's Private Cloud Hosting service offers proven virtualization technology, a state-of-the-art data center, and the support experience of Progent's Microsoft Gold qualified engineering team to provide small companies a complete network outsourcing alternative that improves system reliability and security, reduces administrative hassle, and saves money. Under Progent's Private Cloud Hosting structure, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be transported immediately to a new hardware host without time-consuming and chancy reinstallation and configuration. With Private Cloud hosting, you are not held hostage to a specific hosting service.

How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a broad range of remote IT support and urgent troubleshooting services to local governments and schools across the U.S. Progent is among the pioneers in providing advanced remote IT consulting and has delivered IT solutions to clients in every state. Progent's remote network consulting for local governments eliminates travel costs and resolves problems more quickly than onsite support.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

What online services are available for maintaining Cisco routers?
Some of the popular online Cisco router consulting services available from Progent's certified Cisco experts are configuring domain name, IP addressing, routing maps, logging, and user accounts; setting up iBGP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing tables, and line settings; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing problems; making a network diagram and documenting router setup; plus security and fault tolerance strategy.

How can Progent help us migrate to Skype for Business Server?
Progent's Skype for Business integrators offer online and onsite expertise for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication systems such as Cisco Video Interop Server. Progent's certified information security experts can help you design and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.

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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you need computer assistance, IT outsourcing, or high-level expertise from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.

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