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Does Progent offer project management services?
For enterprise clients in need of advanced project management assistance, Progent can provide the services of veteran IT professionals with years of background in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers can provide project management expertise to assist businesses to follow leading practices to make sure strategic projects are completed on schedule and on budget.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultantscan provide advanced online support services to help organizations of any size to integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in hybrid topologies that combine local resources as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 consultants can help you evaluate the possible advantages of Hyper-V-based virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your production applications, evaluate your network infrastructure for optimal performance with virtualization solutions, assist you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, educate your IT personnel to monitor and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and test disaster recovery procedures that maximize network uptime, and deliver continuing consulting and maintenance including affordable online repair and turn-key Help Desk services.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest version of Microsoft Dynamics NAV offers several new features such as specialized Role Centers, enhanced business analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV software experts can provide custom programming, configuration and troubleshooting support to enable you to get the most from Microsoft Dynamics NAV. Progentís consultants can assist you to integrate MS Dynamics NAV to additional services and applications. In addition, Progent can help your organization to create and analyze databases so you can improve your knowledge of your business, attract additional clients, refine your sales strategies, and build successful alliances.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your business to create web applications that are integrated with sales and inventory programs to minimize the cost and strengthen the reliability of on-line business. Progent can help you to set up a secure, highly available e-commerce infrastructure and create specialized web applications using standard development tools and or customize off-the-shelf software so that they support your special business needs. Progent offers online access to certified Microsoft SQL Server developers and Oracle programmers and database administrators, and MySQL consultants to help you to carry out line-of-business development projects.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, works with the most popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and hands-on experience to resolve the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this powerful platform.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center 2012 consulting experts have more than 15 years of experience deploying, supporting and fixing the core platforms that make up System Center and can help you to design, deploy, support, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to help your organization to transition to the latest edition of System Center from a previous release or from another IT management platform to provide the benefits of best-in-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to help your business to plan, install, administer and repair unified communications networks supported by Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting organizations of any size to create collaboration ecosystems by delivering services that include Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, IP voice and video phones setup, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's entire library of Unified Communications applications like Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center, and Unified Mobility.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers small businesses expert help for products from other major Firewall and VPN suppliers including Check Point Software, WatchGuard, NetScreen, SonicWALL, and Symantec. Progent can show you how to design a comprehensive security plan and choose appropriate products from a variety of suppliers to support your security goals while staying within your spending restraints.

What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager increases the reliability of mission-critical applications by proactively identifying and helping to resolve trouble spots before they are able to bring down a network. Microsoft System Center Operations Manager can improve network performance by checking selected performance thresholds and usage patterns on critical servers, enabling IT support staff to be more selective in integrating performance-related resources and to eliminate trouble areas before they bring about serious network traffic jams. However, configuring Operations Manager to take complete advantage of this sophisticated monitoring solution can be a challenge. With more four years of background with the NetIQ technology upon which MOM is derived, Progent's IT consultants can help you select the right System Center Operations Manager components, install and integrate Operations Manager, and generate specialized rules, scripts, reports and alerts for your IT system. Progent can also record Operation Manager's server monitoring rules and procedures for your IT organization.

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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you need technical support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.

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