More Questions and Answers
Does Progent support building-to-building wireless networking?
Progent can help you design, select, test, install and maintain secure
building-to-building wireless bridges that integrate transparently into your business computer system while delivering a level of security that equals or exceeds wireline connectivity. For an example of Progent's engineering services for building-to-building wireless bridging, refer to the Wireless Integration Case Study.Does Progent provide consulting services for Microsoft Small Business Server 2003?
Progent offers a range of consulting services for Microsoft Small Business Server 2003 such as a special IT support offering that lets you outsource all your system management, technical support and help desk needs to Progent's experienced group of Microsoft-certified consultants and technicians. You get enterprise-class IT support without the cost and hassle of maintaining a big internal IT staff.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network evaluation to make sure that your computer system satisfies professional standards of security and remote connectivity, 24x7 server monitoring using Microsoft Operations Manager to resolve problems before they impact your productivity, optional Help Desk Services from Progent's IT experts, security audit to help preserve your network from hackers and virus attacks, installation of Service Packs and security updates for servers and applications, discounts on Progent’s off-site and in-person troubleshooting services, and the expertise of Progent’s team of Microsoft-certified network architects and service technicians.
What can Progent do to help with disaster recovery?
Progent's continuation of business consultants can help you make continuation of business strategies, design a fault-tolerant network foundation, and run useful validation drills.
What security support does Progent offer for UNIX environments?
If you have a multi-platform IT network with UNIX and Windows servers, Progent provides
security consulting by providing a CISSP-certified network professional to assist your whole business in a broad selection of security concerns. CISSP Certification denotes mastery of a global standard for network security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the area of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your company in a variety security areas such as:
Security Management Procedures
Security Architecture and Models
Access Control Systems and Methodology
Applications Development Security
Operations Security
Physical Security
Data Encryption
Telecom, Network and Internet Security
Business Continuity Planning
Law, Investigation and Ethics
Does Progent support Great Plains business software?
Progent can provide a Microsoft Dynamics GP consulting expert to support and customize your financial information system. Progent can also help you plan and implement an affordable migration to Great Plains so that you retain your data, strengthen your security, streamline your reporting and analytics, take full advantage of Microsoft Office integration, and reduce network downtime by creating and executing an effective upgrade plan.
Does Progent offer network architecture consulting for Apple Mac environments?
Progent's Apple Macintosh IT consultants can assist you with a wide array of network infrastructure issues such as network design remote and mobile access, multi-network integration, security, and new technologies such as VoIP and high-speed mobile connectivity. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant disk arrays, and Xsan storage area network (SAN) family. Progent can also provide certified consulting professionals to help with Cisco routers and switches.
Does Progent offer network monitoring support?
Progent provides a variety of Network Support Packages built around the advanced problem solving capabilities of Microsoft Operations Manager (MOM), a cutting-edge server management software platform that monitors the availability, performance and security of your IT system and identifies problems before they can bring down your network. To give you additional insight about the performance and stability of your network infrastructure, Progent can help you install and manage popular network monitoring software powered by the Linux OS.
Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide San Francisco Bay Area mid-sized businesses two basic
outsourcing service packages built around Microsoft Operations Manager (MOM):
To see a concise printable spec sheet describing Progent's two Network Monitoring Packages for mid-sized businesses, click:
Network Monitoring Packages 69 Kb PDF file).
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a form of outsourcing that enables your in-house IT team to benefit from the system monitoring services of an outside IT support group. If your business has a small in-house information technology team, Progent's Managed Network Monitoring co-sourcing program is an economical way to optimize system availability, capacity and security.
Key features of Progent's Managed Network Monitoring Package include:
- Progent does a requirements evaluation and configures Microsoft Operations Manager (MOM)
- Progent deploys an off-site MOM server to monitor your IT system
- Progent provides Help Desk Call Center support, coordinated with MOM
- Progent remotely monitors, diagnoses, and/or resolves network trouble spots
- Progent provides ongoing network management including installation of service packs and security updates
- Hardware must be under manufacturer's on-site warranty service
How does Progent handle problem escalation?
Progent employs a team approach to problem escalation, making it possible to fix even the most difficult technical problems that can crop up from time to time. By leveraging hundreds of man-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can rapidly and efficiently fix even the most vexing issues. Working with hundreds of clients and performing thousands of sophisticated implementation and integration projects annually provides Progent a unique understanding about which approaches succeed and which do not.
Does Progent offer consulting help for server clustering with Windows 2003 Server?
Progent offers Windows 2003 Server clustered server consulting to help your enterprise implement clustered server configurations that can potentially provide 100% uptime, even for routine maintenance functions. This high-availability is feasible because a single server in a cluster can be taken down for maintenance work without affecting workers. Clustering also enables IT personnel to install vital security enhancements during regular working hours without impacting user productivity.
More Questions and Answers
If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area
area
and you are looking for computer support, IT outsourcing, or advanced services from a Progent expert:
Call 831-417-1200 or send email to information@progent.com
