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Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants offer remote and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can assist you to support your current reporting system, help you to migrate databases and applications from a legacy reporting product to a current solution, and provide as-needed online training to meet your individual needs. Progentís management reporting professionals can provide expertise in the leading business analytics reporting and visualization tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

How Can Progent help our company migrate to Exchange 2013?
Progent can provide comprehensive Exchange Server 2013 migration support such as risk/benefit evaluation, end-to-end project management, site prep, cost estimates of all new software licenses and equipment required, preparing your Active Directory (AD) forest and domains to work optimally with your Exchange 2013 solution, designing Database Availability Groups that deliver maximum availability to your mailbox servers, system verification at a client's site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2013 and older versions of Exchange Server, deployment of the production Exchange environment, deactivating the previous servers, and webinar training for customer's support group and users.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization engineers can assist your company to understand the strategic advantages of XenServer as well as other Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing XenServer deployment and help you to optimize consolidation, responsiveness, protection, availability, and disaster recovery.

Does Progent support Lync Server 2013?
Lync Server 2013 allows businesses of all sizes to create a centrally managed and secure communications environment that supports a BYOD computing model with instant messaging (IM). instant messaging, presence, web meetings with application sharing, as well as IP and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your management staff and users. Progent has expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Word and PowerPoint.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's certified SQL Server developers can assist with the entire lifecycle of SQL Server-based applications. Progent adheres to industry best practices using the MSF Framework to create extensible, easy-to-manage line-of-business software applications and knows how to operate efficiently with a customer's in-house staff or outside consultants to complete software projects on schedule and within budget. Development support offered by Progent for Microsoft SQL Server environments includes requirements analysis, data tier architecture, data migration, T-SQL coding, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, replication mechanisms, security, and business continuity.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of outsourcing that permits your internal IT team to take advantage of the network monitoring services of an outside IT support group. If your company has a small internal IT group, Progent's Managed Network Monitoring co-sourcing package is an affordable way to increase system availability, capacity and security.

Key features of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and configures Microsoft Operations Manager
  • Progent deploys an off-site Microsoft Operations Manager server to monitor your IT system
  • Progent provides Help Desk Call Center support, coordinated with Operations Manager
  • Progent remotely tracks, analyzes, and/or fixes network trouble spots
  • Progent provides regular IT management including application of service packs and security updates
  • Network Appliances must be covered by manufacturer's on-premises warranty program

    How Can Progent help with Microsoft SharePoint?
    Progent has been providing SharePoint support since the first product was published more than a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.

    Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
    Internet Information Services version 7.5, provided with all editions of Windows 2008 Server R2, is a powerful role for web site hosting and web application programming. The new version provides improved security, dependability, expandability, and troubleshooting while incorporating significant enhancements in automated and remote management. Many popular extensions to Internet Information Services have been integrated into the 7.5 release such as the rules-based Request Filter Module (formerly known as URL Scan), which can prevent potentially harmful HTTP requests from being run by hosted web software. Progent's Internet Information Services (IIS) experts can help you to deploy IIS 7.5 and the recent extensions to IIS Manager like the GUI for controlling ASP.NET programs.

    How can Progent help local governments and school districts with IT management?
    Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing advanced remote network support and has provided network support to organizations in all 50 states. Progent's remote IT consulting for local governments eliminates travel expenses and resolves problems faster than onsite support.

    How can Progent's consultants help with Microsoft SQL Server?
    Progent's SQL Server experts, database application programmers, database administration experts, project managers, Cisco network architects, business continuity planning specialists, and data security consultants can assist your business to support and enhance your SQL Server solution, create or update data-driven applications, evaluate the likely advantages of upgrading Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an earlier version of SQL Server or from a different RDBMS system, set up pilot systems at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server.

    How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
    Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

    How can Progent help large enterprises?
    Progent's consultants can assist large businesses to plan, deploy, and manage major rollouts of core Microsoft, Cisco, and Oracle RDBMS platforms by providing services such as Active Directory (AD) expertise, Microsoft Exchange 2016 upgrade support, Microsoft Exchange Server 2013 integration, SQL Server 2012 programming, Cisco infrastructure engineering, Oracle DBA and development services, MySQL consulting, and project management support. Progent has helped some of the world's largest companies to integrate mission-critical business network solutions based on Microsoft technology and can provide seamless branch office support services for large companies with local offices in Northern California or in major cities through the U.S.

    Does Progent Offer MySQL Application Programming and DBA Services?
    Progent can provide the services of a MySQL DBA, programmer, or data designer to help you to design, develop, and manage solutions powered by the MySQL platform. Progent can also help you integrate MySQL Cluster Edition with Windows Server Failover Clustering for the highest levels of fault tolerance and performance.

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    If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you need technical help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.

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