Onsite Service Available in Salinas, Marina, Castroville





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How can Progent help large enterprises?
Progent's IT experts can assist enterprises to design, execute, and manage major rollouts of key Microsoft, Cisco, and Oracle RDBMS technology by providing services such as Active Directory expertise, Microsoft Exchange 2016 upgrade support, Microsoft Exchange Server 2013 consulting, SQL Server 2012 programming, Cisco network infrastructure engineering, Oracle database administration support, MySQL consulting, and project management support. Progent has worked with some of the world's largest enterprises to integrate crucial IT solutions powered by Microsoft technology and can deliver seamless branch office support services for enterprises with local offices in the San Francisco Bay Area or in major cities through the United States.

How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server experts, database application developers, database administration experts, project managers, Cisco CCIE-certified network architects, business continuity specialists, and data security consultants can assist your business to maintain and expand your SQL Server solution, create or update database applications, evaluate the potential advantages of moving to Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an earlier release of SQL Server or from a legacy RDBMS platform, set up test systems at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server, and define a cost-effective and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Apple support specialists and Microsoft-certified consultants can show you how to install Microsoft Outlook:Mac 2011 or Microsoft Entourage:Mac and Exchange so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Outlook 2011 or Entourage, Exchange and Mac OX X software can coexist, allowing Mac users to receive and send email, search the Exchange global address list, copy addresses, synchronize appointments, and alert fellow workers to conferences via your Exchange account. Progent's Outlook:Mac 2011 and Entourage:Mac experts can verify that your Exchange Server is properly configured and that WebDAV and Outlook Web App are working. Progent also can provide customized online training for Outlook Mac and Microsoft Entourage.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help your company to create web applications that are integrated with sales and inventory programs to lower the expense and strengthen the dependability of on-line business. Progent can help you to implement a secure, highly available e-commerce infrastructure and design custom web applications using standard development tools and or customize available applications so that they support your specific business needs. Progent can provide online access to certified Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL experts to assist your company to carry out mission-critical development projects.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and seasoned database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security professionals to help you to manage your Microsoft SQL Server 2012 solution and define an efficient and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Which ERP and MRP programs are supported by Progent?
Progent offers ERP and MRP support for a range of solutions such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ES by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Accounting Software by Intuit

    Why should a small business outsource IT support?
    Whether it involves designing network infrastructure, establishing or outsourcing a Help Desk, deploying a new messaging system, or creating an web-based eCommerce application, outsourcing your system support services can contain expenses and reduce risks, enabling network support costs to expand in a more linear and gradual fashion than is possible by building up a large, all-purpose in-house IT organization.

    How can Progent help us monitor and manage our servers and desktops?
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management staff and your Progent consultant so any looming problems can be resolved before they have a chance to disrupt productivity. Read about the entire ProSight series of value-priced managed services for small and mid-size businesses.

    How can Progent help us set up a private cloud?
    Progent's ProSight Virtual Hosting and management outsourcing service offers advanced virtual server technology, a state-of-the-art datacenter facility, plus the support experience of Progent's Microsoft Gold Certified consulting team to provide small businesses a comprehensive IT outsourcing alternative that enhances network dependability and protection, eliminates administrative overhead, and lowers expenses. With Progent's Private Cloud Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be transported instantly to a new hardware host without time-consuming and chancy reinstallation. With Private Cloud hosting, your network is not kept hostage to a specific hosting service. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.



    More Questions and Answers

    If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are looking for computer assistance, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.
















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