Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

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Where can I review testimonials from Progent's customers?
Progent has delivered online or onsite technical consulting assistance to organizations in each state in the U.S. Many of these customers have expressed their high regard for Progent via testimonials to the excellence of Progent's service staff. Take a look at Progent's client testimonials to see what people have said about the high level of Progent's IT services.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-grade data center colocation Sites in Northern California and major metropolitan areas across the U.S., and Progent's Internet data center consulting professionals can enhance your systemís reliability and performance by helping you choose a colocation site that addresses the particular needs of your enterprise such as geographic proximity, space, connectivity, budget, and extra additional features and services. Progentís data center IT services are designed for businesses with hardware housed at colocation hosting sites and in need of timely in-person help at the collocation facility as well as remote support from Microsoft and Cisco certified experts. Progent provides a selection of co-location center support services such as system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and installation of fault tolerant systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage cluster systems.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network assessment to make sure that your computer system satisfies required standards of security and off-site access, 24x7 network monitoring using MOM to anticipate problems before they disrupt your productivity, if required Help Desk Support from Progent's IT staff, security audit to help preserve your system from intruders and virus attacks, installation of Service Packs and security updates for servers and applications, discounts on Progentís off-site and on-site troubleshooting services, and access to Progentís team of Microsoft-certified network architects and support technicians.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, acts as the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer a modern IP-PBX solution by integrating with applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM consultants can help with any aspect of CUCM support and troubleshooting in areas such as integrating Cisco VoIP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE networking support, designing UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 offers significant improvements in performance, scale, security and compliance, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer remote and on-premises expertise to assist organizations of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Can Progent help set up secure and fault-tolerant email?
Progent offers small businesses fast access to a consultant with expertise in Microsoft Exchange 2016 migration, Microsoft Exchange 2013 Database Availability Group configuration, Exchange Server 2010 consulting, Windows Server 2016 Credential Guard and Storage Replica integration, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 failover clustering integration, and System Center Data Protection Manager (SCDPM) deployment in order to create a high-availability email solution that supports onsite workers, branch offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that intercepts both spam and email-borne viruses and features cloud-based recovery via email spooling. Progent's CISA and CISM-certified network security engineers can help your enterprise to develop architectures, policies, and operational processes that maximize email protection.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center 2012 consulting experts have more than a decade of background configuring, supporting and fixing the core platforms included with Microsoft System Center and can assist your organization to design, configure, maintain, and fix your System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to assist your organization to move to the current version of Microsoft System Center from an earlier one or from a third-party IT management solution to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer engineers can help your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team delivers comprehensive consulting expertise in special application areas, allowing you to tailor responsive, affordable and highly functional IT solutions that align with the unique needs of your company. Progent's software application developers can help your company to customize Microsoft's popular eCommerce-capable applications such as:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS (Retail Management System)

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    If your small business is in the San Francisco area and you need technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 415-321-5400 or visit Contact Progent.

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