Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

More Questions and Answers

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-level data center colocation Sites in Northern California and larger metropolitan areas throughout the United States, and Progent's colocation consulting team can improve your network's redundancy and performance by helping you choose a colo facility that addresses the specific requirements of your organization including geographic proximity, size, communications, budget, and value-added features and services. Progentís colocation center support services are designed for businesses with equipment housed at colo hosting sites and requiring on-demand on-premises service at the colo site plus remote support from Microsoft and Cisco certified experts. Progent offers a variety of co-location center consulting services such as network architecture analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, design and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent offers two low-cost service bundles designed to enable small companies to receive an impartial network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from an authorized machine within your company firewall to determine vulnerabilities to internal attacks. Both security inventory services are set up and run from a protected remote location.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are as far as 185 miles (300km) apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering guidance with tasks such as assigning disk pools, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your MetroCluster DR system to show compliance with information assurance standards and government requirements.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to enable you to streamline the management and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that incorporate a combination of Juniper's software platforms.

What are the advantages to my business of Progent's network monitoring services?
Operations Manager improves the stability of line-of-business programs by proactively detecting and helping to resolve trouble spots before they can bring down a server. Operations Manager can improve system throughput by checking selected performance levels and use profiles on key servers, enabling network support staff to be more selective in integrating performance-related resources and to eliminate trouble areas before they bring about severe system traffic jams. However, configuring Microsoft Operations Manager to take full advantage of this state-of-the-art monitoring software can be difficult. With over five years of background with the NetIQ technology upon which MOM is based, Progent's consulting staff can help you pick the proper Operations Manager features, deploy and configure Operations Manager, and generate custom rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's server monitoring rules and procedures for your IT organization.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent can provide online access to a MySQL database administrator, developer, or database architect to assist your company to plan, develop, and maintain applications powered by the MySQL open-source database manager. Progent can also help you install MySQL Cluster Edition with Windows Server Failover Clustering for enterprise-class availability and throughput.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer online and on premises consulting to help you with any facet of business intelligence (BI) reporting from debugging or enhancing reports to designing and deploying a comprehensive BI solution. Progent's management reporting consultants can assist your company to support your current reporting system, help you to migrate reports from a legacy reporting platform to a modern one, and deliver as-needed remote training tailored to your individual requirements. Progentís business reporting and analytics professionals can provide expertise in all popular BI reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

What online services are available for maintaining Cisco routers?
Some of the popular online Cisco router consulting services offered by Progent's certified Cisco experts include setting up domain name, IP addressing, routing tables, NTP, and user accounts; setting up HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing tables, and BGP peering; updating router's IOS image; setting up and confirming router failover; resolving VPN tunnel and routing problems; creating a network diagram and documenting router setup; plus policy and business recovery strategy.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.

How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
Progent's Exchange migration consultants use field-proven methodologies to help you upgrade from POP3 email installations to Exchange Server 2016. Progent handles essential procedures such as coordinating domain names so that both local and remote users benefit from a smooth migration from POP3 email. Progent can help you with configuring an on-site Exchange Server solution or help you locate and administer your Exchange Server in an external, remote Data Center.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

More Questions and Answers

If your small business is in the San Francisco area and you are in need of technical support, information technology outsourcing, or advanced services from a Progent professional, call 415-321-5400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.