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How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.

How Can Progent help our company migrate to Exchange 2013?
Progent offers comprehensive Microsoft Exchange 2013 migration consulting such as ROI analysis, outsourced or co-sourced project management services, site readiness preparation, cost estimates of new software and hardware required, preparing your Active Directory forest and its domains for optimal operation with your Exchange Server 2013 solution, designing Database Availability Groups that provide maximum availability to your mailbox servers, system verification at a customer's site or at Progent's test facility, managing temporary coexistence of Exchange Server 2013 and older editions of Exchange, installation of the production Exchange environment, decommissioning the old system, and training for customer's support staff and users.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers in-depth consulting expertise in specific application areas, enabling you to develop fast, low-cost and effective business solutions that fit the unique needs of your business. Progent's software application developers can assist your company to customize Microsoft's popular eCommerce-capable products including:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)

    Does Progent support Lync Server 2013?
    Lync 2013 enables organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients, Excel and PowerPoint.

    Does Progent support Microsoft and Cisco technology exclusively?
    Progent's focus is Microsoft software and Cisco networking products, but Progent has broad experience in the design, installation, and integration of heterogeneous networks that incorporate technology from a variety of top vendors. Services offered by Progent include Mac OS X and iPad 3 consulting, Linux integration, Sun expertise, Apple iPhone and iPad integration, Google Android phone integration and management, BlackBerry management and integration, Citrix Virtualization support, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

    Can Progent help my company migrate to Windows 10?
    Progent's Windows 10 planning and migration experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and migration support for Windows 10 provided by Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and ongoing consulting support.

    Can Progent help integrate and support Cisco unified communications and collaboration solutions?
    Progent offers online or onsite access to a certified CCIE engineer to help your business to design, install, manage and troubleshoot unified communications networks built on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience assisting organizations of all sizes to create collaboration ecosystems by providing expert services such as Unified Communications Manager and CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and Cisco wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's entire library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center, and Unified Attendant Console.

    Does Progent offer a secure data backup service for my Windows servers?
    Progentís affordably priced Offsite Data Protection Manager Backup Service combines the power of System Center Data Protection Manager with the state-of-the-art security features of the QTS Internet Data Center in Sacramento to provide ongoing, transparent backup for as much as 2.5 Terabytes of critical data from one or more of your Windows-powered servers. Progent's managed service offering is available for a fixed monthly price and features all configuration, support, and tracking needed for a complete offsite backup system.

    Can Progent help our business relocate our IT infrastructure?
    Progent can provide Microsoft and Cisco-certified IT professionals who can show you how to perform a seamless computer network relocation to a new site, including data center selection and deployment, project management, defining a complete security strategy that includes physical security, ISP selection and synchronization, and efficient system upgrades. Progent can also help your company to identify a colo center to support your critical applications, plan your installation, and provide continuing colocation site IT services.

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    If your small business is in the San Francisco area and you are looking for technical support, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.

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