Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

More Questions and Answers

Does Progent offer consulting help for server clustering with Windows Server?
Progent can provide Microsoft Windows Server 2012 R2 server clustering integration services, Windows Server 2008 clustering expertise, and Windows 2003 clustering consulting to help your company design clustered server environments that offer ultra-high uptime, even for normal maintenance functions. This high-availability is possible because any server in a cluster can be taken off-line for servicing without impacting clients. Clustering also enables IT staff to perform vital security enhancements during regular working hours without affecting user productivity.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent offers two ultra-affordable service bundles intended to enable small companies to get a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from an authorized computer inside your company firewall to evaluate vulnerabilities to inside assaults. The two security inventory packages are configured and run from a secured remote location.

How can we outsource our network management to Progent?
Progent provides a selection of budget-friendly, flat-rate services intended to allow small and medium-size organizations to benefit from the same best-of-breed technology used by many of the world's top corporations. The ProSight portfolio of network management outsourcing services covers all critical aspects of modern networking such as email content filtering, security and compliance, patch management, automated backup and disaster recovery, infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

What services are available from Progent to support Windows Server 2003?
Progent can assist you with managing, maintaining and troubleshooting IT solutions powered by Windows 2003 Server, and can support your move to Windows Server 2012 R2 from older editions of Windows Servers or from mix-platform networks. Progent's migration services cover design, deployment, integration, piloting, education, and online troubleshooting. If you are considering creating a hybrid architecture that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background deploying products from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help you to design, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and maximizes the strategic value of your IT system. Progent can also provide the services of network infrastructure engineers able to assist businesses of all sizes to create and troubleshoot a network that provides the performance, reliability, protection, and expandability you need to support your telepresence solution.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your business does not have a dedicated information system strategist, Progent's part-time CIO service can provide the help of a veteran technology executive on a temporary basis to assist with critical jobs like growth strategies, managing IT budgets, creating TCO models, business process optimization, contract negotiation, IT security, cash flow projections, streamlining data center management, Help Desk support, patch control, server monitoring, and disaster recovery/business continuity planning.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network technology consultants offer world-class remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize businesses and campus LANs to enterprise data centers and ISPs. Progent can show you how to implement Cisco's quickly improving switch solutions to achieve the performance, scale, uptime, virtualization support, data protection and manageability required for your organization. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting services. For details about Progent's consulting and support for Cisco's Nexus family of data center switches, see Nexus switch consulting services. To find out about Progent's support services for Cisco Meraki switches, go to Meraki switches consulting and troubleshooting services.

How can Progent help my Linux developers?
If you are creating UNIX or Linux software on a network that features Windows-based servers, desktops and software, Progent offers IT outsourcing services that keep your network up and running while allowing you to focus on your area of strategic expertise. By taking advantage of automated server monitoring and offering remote and on-premises technical help as you need it, Progent delivers Linux developer support that represents an economical way to manage an IT network that features top-level availability, security and performance.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist you to plan, integrate, operate and repair a BDR system built on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.

More Questions and Answers

If your small business is in the San Francisco area and you need computer support, IT outsourcing, or high-level services from a Progent engineer, call 415-321-5400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.