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Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants can provide online and onsite consulting to help you with any aspect of business intelligence (BI) reporting from debugging or modernizing applications to designing and implementing a comprehensive BI environment. Progent's management reporting experts can help your company to support your existing reporting system, assist you to migrate databases and applications from an outdated reporting platform to a current one, and deliver as-needed remote mentoring tailored to your specific needs. Progentís business reporting consultants offer expertise in all popular BI reporting tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

What online services are available for maintaining Cisco routers?
Among the common online Cisco router support services offered by Progent are configuring domain name, DHCP, routing maps, clock, and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing maps, and line settings; installing current IOS image; setting up and confirming router failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and disaster recovery strategy.

How can Progent help large enterprises?
Progent's consultants can assist large businesses to plan, deploy, and support major rollouts of key Microsoft, Cisco, and Oracle technology by delivering services including Active Directory expertise, Microsoft Exchange 2016 Server upgrade support, Exchange 2013 consulting, SQL Server application development, Cisco network infrastructure design, Oracle database administration services, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest companies to integrate mission-critical IT solutions powered by Microsoft technology and can deliver seamless branch office support services to large companies with local offices in the Bay Area or in major cities through the U.S.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco network technology, but Progent has extensive experience in the architecture, installation, and integration of heterogeneous networks that incorporate technology from multiple popular vendors. Services offered by Progent include Mac OS X and iPad 3 help, Linux integration, Sun expertise, Apple iPhone integration and management, Google Android smartphone integration and management, RIM BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consultants can assist businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to move from an earlier version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment to make sure you get the highest possible business value.

Which ERP and MRP programs are supported by Progent?
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning help for a selection of programs that include:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS)
  • Macola ES by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Accounting Software by Intuit

    Does Progent offer support for Microsoft SQL Server 2012?
    Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced database application developers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and security professionals to help you to manage your Microsoft SQL Server 2012 solution and configure an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

    Can Progent help our business relocate our IT infrastructure?
    Progent offers Microsoft and Cisco-certified IT experts who can help you plan and manage a seamless computer network relocation to a new site, including data center selection and deployment, project management, creating a comprehensive security strategy that includes physical site security, ISP and telecommunications carrier selection and coordination, and non-disruptive network upgrades. Progent can in addition assist you to identify a colocation site to support your critical applications, prepare your installation, and provide ongoing remote data center IT services.

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    If your small business is in the San Francisco area and you require computer support, information technology outsourcing, or top-level services from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.

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