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What services are available from Progent to support Windows Server 2003?
Progent can help your company with administering, supporting and troubleshooting information technology solutions built around Microsoft Windows Server 2003, and can help with your move to Windows Server 2012 R2 from older editions of Microsoft Windows Servers or from mix-platform networks. Progent's migration services cover design, deployment, integration, piloting, training, and online technical support. If you are considering building a hybrid network model that combines local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support engineer and IT consultant has access to the technical and educational resources needed to provide the best information technology service available. Progent delivers world-class expertise in the design, deployment and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, Exchange 2003 upgrade help, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Windows Server 2008 R2 consulting, plus Windows 10 planning support, Microsoft Windows 8.1 support, Windows 7 maintenance, Microsoft Office and Office 365 technical support and training, and Microsoft Dynamics GP development.

What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 migration consultants can assist you in all phases of your upgrade to Exchange Server 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

How can Progent help my Linux developers?
If you are creating UNIX or Linux software on a network that includes Windows-based servers, desktops and applications, Progent offers IT support services that keep your system operating smoothly while allowing you to focus on your field of professional expertise. By taking advantage of automated server monitoring and providing remote and in-person support when you require it, Progent provides Linux and UNIX developer support that represents an economical way to manage a business network that features top-level reliability, security and speed.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's certified SQL Server application developers can help with every phase of creating SQL Server-based applications. Progent follows industry best practices within Microsoft's .NET architecture to create expandable, easy-to-manage custom applications and is experienced operate efficiently with a client's internal staff or external consultants to complete software programs on schedule and within your budget. Development support offered by Progent for SQL Server environments includes specification of features and scope, logical and physical modeling, ETL development, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security and compliance, and business continuity.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online expertise for disaster recovery/business continuity planning, testing, and training to assist your company to respond to potential catastrophes, minimize service disruption for your vital network operations, eliminate lost information, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can team with your executive and IT administration group to provide risk and business impact evaluation, identify dependencies, specify human and physical assets required to operate your organization, prioritize business-critical network functions and specify allowable recovery times, qualify colocation centers, set up safe remote access capability for crucial employees, implement emergency notification systems and define responsibilities for personnel, write a comprehensive recovery and test plan, and provide training for key people to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants have broad backgrounds in the integration and maintenance of wireless information technology and can help you to plan, configure, manage and repair wireless ecosystems that are compliant, robust, scalable, easy to administer and use, able to support your vital workloads, and seamlessly incorporated into hybrid cloud environments. Remote and on-premises Consulting services provided by Progent span a variety of wireless technologies such as smartphone and tablet integration, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

My business application needs 24x7 support. Can Progent help?
Progent's economical after-hours online support program provides companies round-the-clock availability of online support from Progent's Technical Response Center (TRC). Support services available beyond regular work hours include resolving problems with Microsoft server products, Microsoft Windows desktop support, assistance with MS Office applications, network and system backup and restore, and fundamental routing and switching support for Cisco networking products.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database software programmers, database administrators, project managers, Cisco network infrastructure engineers, business continuity specialists, and network security professionals can assist you to maintain and enhance your SQL Server solution, build or troubleshoot data-driven business software, evaluate the likely advantages of upgrading Microsoft SQL Server 2016 or transitioning to SQL Server 2014 from an earlier release of SQL Server or from a legacy RDBMS platform, set up test systems at your datacenter or at Progent's test lab, design and execute an efficient transition to SQL Server, and define an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Microsoft Office and Office 365 experts can help companies to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive solution that offers fast return on investment and promotes better business outcomes. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server. Progent can also help you resolve compatibility problems between various releases of Microsoft Office desktop and can provide live online Office and Office 365 training to individual users and teams.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team offers advanced online and onsite support to assist businesses of any size to plan, integrate, optimize, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can assist your company to migrate to SCOM 2016 from earlier releases or from different monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud solutions.

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If your small business is in the San Francisco area and you are looking for technical assistance, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 415-321-5400 or visit Contact Progent.

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