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How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-qualified Windows Server consultants can help your business to transition efficiently to Windows Server 2008 R2 and can optimize the advantages of Windows Server 2008 by delivering support services that include system design, software and hardware deployment, virtualized servers and storage, clustering set up, business continuity process planning, security policy and enforcement, economical and secure remote access, education, and remote consulting service and technical support.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade experts can assist you to update your application servers and workstations affordably from 32 to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit processing, design an economical migration process that minimizes business disruptions, and deliver timely online support to aid you to install 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft certified processing consultants can assist you to integrate the 64-bit editions of Microsoft platforms like Microsoft Windows Server 2008, SQL Server, Windows 7, and Office Excel.

Why does Progent often recommend upgrading to Microsoft Windows Server 2012 R2?
Windows Server 2012 R2 represents an important step forward in making information systems more protected and available, easier to virtualize and manage, faster, and able to provide a better platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2012 R2 consultants can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2012 R2 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security engineering expertise.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your executive staff doesn't have a permanent information system strategist, Progent's temporary Chief Information Officer service offers the help of an experienced information executive on a temporary basis to assist with critical jobs such as strategic planning, rationalizing technology budgets, developing TCO models, workflow optimization, contract review, information security and compliance, cash flow projections, automating network administration, desktop management, software revision control, server monitoring, and disaster recovery/business continuity planning.

How can Progent help us migrate to Skype for Business Server?
Progent's Skype for Business integrators offer online and onsite consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco Video Interop Server. Progent's certified data security consultants can assist you create and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.

Does Progent support all major data backup/recovery products and services?
Progent's data backup engineers offer help for a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and smartphones. Progent offers help for all major data protection products including Acronis, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to implement, upgrade, or troubleshoot backup systems for a range of environments such as local, edge to datacenter, cloud, or hybrid.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps that include Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration plus desktop and mobile device support for small and midsize businesses, economical remote IT consulting for local governments and school districts, plus branch office networking support and disaster recovery solution design for large corporations. Progent's small company clients usually cannot justify the distraction and cost required to have a full-time IT management staff and rely on Progent for occasional guidance, integration and remediation. SMBs find it cost effective to utilize Progent's remote support services on an as-needed basis for jobs such as Microsoft Windows Server deployment, Exchange Server migration, network hardware patching, datacenter moves, hybrid cloud integration, or Call Center services. For enterprise-class disaster recovery/business continuity(DR/BC) solutions, Progent can provide immediate online or on-premises access to a Cisco-certified CCIE network infrastructure engineer, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified data security consultants can provide a range of security assessment services designed for networks of all sizes.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major enhancements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as system design, deployment, management, remediation, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment. In case your organization is currently using SQL Server 2014, Progent can help your company to carry out an efficient migration to Microsoft SQL Server 2016.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

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If your small business is in San Jose or anywhere in Silicon Valley and you require computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.

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