Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos





More Questions and Answers

What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere and NSX consulting team can provide world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless IP phones usually requires that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration experts offer online and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by delivering services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-level Internet Data Centers in the San Francisco Bay Area and major cities throughout the United States, and Progent's colocation center consulting experts can improve your systemís redundancy and performance by helping you select a colocation site that addresses the particular requirements of your organization such as geographic location, space, communications, budget, and extra additional features and services. Progentís colocation center IT services are intended for businesses with hardware housed at colocation hosting facilities and in need of timely in-person assistance at the colo site as well as online support from Microsoft and Cisco qualified professionals. Progent offers a selection of co-location center consulting services such as network topology analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server cluster configurations.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting IT projects for enterprise customers, Progent uses a phased approach based on agreed upon milestones in order to achieve budgetary, scheduling, and engineering targets while avoiding business disruption. Progent's methodology takes advantage of industry project management standards derived from the best practices described in the Microsoft Solutions Framework (MSF) and includes needs identification, planning and architecture proposals, pilots, design tuning, and expert integration. All phases are documented to create a comprehensive list of technical services delivered and to help in ongoing network maintenance.

Does Progent offer consulting services for Windows Server Essentials?
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small organizations to transition from the older stand-alone on-premises datacenter to the modern hybrid computing paradigm that combines both local and cloud-hosted resources. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing ecosystem. Progent offers full-service project management to help you plan and carry out an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting help, troubleshooting, and training.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific tasks related to your SharePoint 2013 deployment.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn about Progent's ProSight suite of managed services for small organizations.

How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified help in designing, integrating and supporting complex Active Directory (AD) installations. Progent's Microsoft-certified staff have in-depth experience diagnosing complex Active Directory issues like replication problems, multi-domain partition implementations, corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environments, and fixing of failed installations of Active Directory and AD-dependent programs. In addition, Progent is experienced in applying advanced AD utilities including NTDSUTIL and NETDIAG. Progent can also recommend deployment strategies that address key areas such as AD naming standards, hierarchical structure, IT administration structure, use and structure of group policy objects, plus security and auditing definitions. Progent can also analyze the impacts of alternate server and service configurations on functionality and speed.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified XenDesktop experts and XenApp virtual desktop specialists can help you to plan, deploy, administer, and support a virtual Windows desktop delivery and management solution built on XenDesktop or XenApp for desktop virtualization. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's datacenter support experts can assist you to manage and maintain a remote datacenter that features high availability, advanced security, and rapid disaster recovery.



More Questions and Answers

If your small business is in San Jose or anywhere in Silicon Valley and you are looking for technical support, IT outsourcing, or high-level services from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.