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Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS) 7.5, Which is provided with all releases of Windows 2008 Server R2, is an advanced server role for web site hosting and web application development. The latest version provides improved security, dependability, expandability, and problem analysis while also incorporating significant improvements in remote administration. A variety of familiar extensions to IIS have been built into the 7.5 release including the rules-based Request Filter Module (formerly known as URL Scan), which is able to block dangerous HTTP requests from being processed by hosted web applications. Progent's Internet Information Services (IIS) experts can assist your company to configure IIS 7.5 and the recent extensions to IIS Manager such as the GUI interface for managing FastCGI applications.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help you to develop web sites that are integrated with sales and inventory software to reduce the expense and increase the dependability of on-line business. Progent can show you how to set up a secure, reliable e-commerce environment and create custom web applications using standard tools and or customize off-the-shelf applications so that they accommodate your special business needs. Progent can provide affordable online services from certified Microsoft SQL Server programmers and Oracle programmers and DBAs, and MySQL consultants to help your company to carry out line-of-business development projects.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) planning and integration consultants offer cost-effective remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid environments that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed support or Progent can deliver project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud platform.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word experts offer a wide range of affordable online support services to help your organization to maintain your current Microsoft Office Word solution or assist you to migrate to a current version of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various versions of Office Word, integrating Word with other Office apps like Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and remote Microsoft Office Word and Office 365 Word training tailored for your special requirements.

How does Progent handle problem escalation?
Progent uses a collaborative approach to problem escalation, making it efficient to resolve even the most challenging network issues that can appear from time to time. By taking advantage of 100s of man-years of background from Progent's Microsoft and Cisco-certified experts, Progent can quickly and economically solve issues that would baffle most computer service organizations. Working with thousands of customers on installation and troubleshooting projects every year provides Progent a well-grounded understanding about which techniques succeed and which do not in solving IT issues.

What versions of VMware's virtualization software are supported by Progent?
VMware Server is a no-cost virtualization product that runs like a conventional application on Linux and Windows Servers. VMware Server allows IT departments to segment a single server into multiple logical servers and to learn about virtualization with minimal monetary outlay. VMware vSphere Hypervisor (ESXi) is a free downloadable entry-level product that installs without a host OS. VMware vSphere Hypervisor is well suited for programmers, workgroups, and branch offices who wish to facilitate software development, test software in economical virtual environments, re-host legacy operating systems, save time in server provisioning, and operate resource-intensive application programs including email, databases, and financials. Progent's experienced VMware Virtual Server professionals can help you with VMware Server, VMware GSX Server, and VMware Infrastructure 3 so your business can benefit from VMware server optimization.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-qualified engineers have extensive real-world industry backgrounds, in the trenches of business network support, performing a multitude of networking projects for a broad selection of clients. Each Progent IT professional brings a set of personal methodologies from this extensive industry background, and these are further improved by the corporate-wide best practices education that Progent instills in its engineering group. For larger engagements, Progent consulting staff use the Microsoft Solutions Framework structure for task management which divides projects into well defined and manageable sections that decrease the possibility of a project getting out of control.

What online services are available for maintaining Cisco routers?
Some of the popular remote Cisco router support services available from Progent's certified Cisco experts are configuring domain name, IP addressing, routing maps, NTP, and user accounts; configuring iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; configuring and testing router failover; fixing VPN tunnel issues; producing a network diagram and documenting router setup; plus security and availability strategy.

Why does Progent often recommend upgrading to Microsoft Windows Server 2012 R2?
Microsoft Windows Server 2012 R2 represents an important step forward in making information networks more secure and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent's Microsoft-certified Windows 2012 R2 consultants can assist your business benefit fully from the enhancements built into Windows Server 2012 R2 by delivering certified consulting, technical support, training, temporary staffing, monitoring, and security expertise.

How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
Progent's Exchange 2016 migration professionals use documented best practices to help you upgrade from POP3 email systems to Microsoft Exchange Server 2016. Progent handles essential details such as coordinating domain names so that both local and remote workers make a smooth migration from POP3 email. Progent can help you with configuring a local Exchange Server environment or help you locate and administer your Exchange Server in an off-site, third-party Data Center.

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If your small business is in San Jose or anywhere in Silicon Valley and you require computer help, information technology outsourcing, or high-level services from a Progent consultant, call 408-240-9400 or visit Contact Progent.

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