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Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point experts provide online and on-premises support to help organizations of all sizes to plan, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same access, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their location or device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network consultants offer expert remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize businesses and campus networks to enterprise data centers and ISPs. Progent can help you to implement Cisco's rapidly evolving switching technology to realize the throughput, expandability, uptime, virtualization support, security and manageability demanded by your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support services. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, refer to Nexus switch support. To find out about Progent's support services for Cisco Meraki switches, see Meraki switches configuration and management.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to assist you to manage your Microsoft SQL Server 2012 environment and define a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange. This permits you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget. To learn more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

Can Progent help us keep our Cisco IOS software up to date?
If your network incorporates Cisco appliances, you could be using an outdated version of Cisco IOS, the operating system powering almost all Cisco router as well as current switches from Cisco. Cisco frequently publishes updates to IOS in order to correct bugs, shore up security vulnerabilities, or add features. However, updating IOS or other Cisco OS platforms can be tricky, depending on your Cisco appliance and your network environment. As an example, there could be limitations of internal RAM that could cause a new OS release to execute improperly. Progent's Cisco CCIE-certified consultants can provide a broad array of support services related to upgrading Cisco IOS or any Cisco software platform like IOS EX or CallManager. Progent can perform audits of your router software, recommend appropriate upgrades, provision Cisco devices, copy software images, activate and verify your new software, tune performance, resolve problems, and train your IT managers how to take advantage of all significant new capabilities.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX environments. Windows Services for UNIX provides interoperability between Microsoft Windows Server and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and improved authentication in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem features a comprehensive set of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting programs.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad selection of affordable online support services to help your organization to maintain your existing Microsoft Word environment or assist you to move to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various releases of Office Word, interfacing Office Word with other Office applications such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone synchronization, and remote Microsoft Office Word and Office 365 Word training sessions customized for your special requirements.

Where can I review testimonials from Progent's customers?
Progent has delivered remote or on-premises IT consulting help to organizations in every state in the U.S. Many of these customers have expressed their appreciation to Progent via testimonials to the high quality of Progent's support personnel. Check out Progent's client testimonials to learn what they have said about the quality of Progent's IT services.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Unified Communications Manager (CUCM), previously named CallManager, is the foundation of Cisco's collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with apps such as Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified Communications Manager consultants can deliver effective and affordable remote and onsite expertise to assist businesses of all sizes to build and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent's consultants can assist with any facet of CUCM configuration and debugging in areas that include reviewing dial plans, integrating IP phones, setting up SIP connections and PSTN calling, deploying ISR routers, designing UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange.

How can Progent help my Linux developers?
If you are developing UNIX or Linux software on a system that includes Windows-based servers, desktops and applications, Progent provides IT outsourcing services that keep your network operating smoothly while allowing you to focus on your field of strategic expertise. By using automated network monitoring and providing remote and on-site technical help when you require it, Progent provides Linux and UNIX developer support that represents an economical way to maintain a business network that features high reliability, security and performance.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to upgrade from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your existing SCVMM environment to make sure you realize maximum return on investment.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center 2012 consultants have more than 10 years of background deploying, maintaining and fixing the core platforms included with System Center and can help your organization to design, configure, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can assist you to upgrade to the current edition of Microsoft System Center from an earlier one or from a third-party datacenter management platform to deliver the advantages of best-in-class provisioning, management automation, security, plus infrastructure and critical application availability and performance monitoring.

Does Progent offer project management services?
For enterprise clients in need of high-level project management support, Progent can provide access to veteran information technology professionals with decades of background in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These seasoned IT managers can provide project management expertise to help organizations to follow best practices to ensure that development or deployment projects are completed on time and within budget.

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If your small business is in San Jose or anywhere in Silicon Valley and you are in need of computer assistance, information technology outsourcing, or advanced services from a certified Progent professional, call 408-240-9400 or visit Contact Progent.

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