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Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you design, justify and execute a project to transition to Windows Server 2012 R2 from a Microsoft Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft Gold-certified consultants can also provide economical online consulting services and engineering help so you can manage Windows Server 2012 deployments. Progent can assist you to assess the business advantage of upgrading from earlier versions of Windows Server and can adhere to best practices to support an efficient transition to 2012 R2.

Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your business to create web sites that are driven by sales and inventory programs to reduce the cost and strengthen the dependability of on-line business. Progent can show you how to set up a secure, highly available e-commerce infrastructure and build custom web applications using standard tools and or customize available software so that they support your special business requirements. Progent can provide online access to certified Microsoft SQL Server developers and Oracle database developers and DBAs, and MySQL consultants to assist you to carry out line-of-business development projects.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging platform that promotes collaboration by providing a variety of alternatives for accessing voice messages within a framework that is simple to deploy and administer. Cisco Unity Connection lets you access and manage your voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers affordable voicemail, unified messaging, IVR, and greeting functions for small to medium businesses (SMBs) and enterprise branch offices with as many as 500 users. Progent's Cisco-certified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE solution continues to deliver significant competitive advantage.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's emphasis is Microsoft operating systems and applications and Cisco network technology, but Progent has extensive experience in the creation, installation, and integration of cohesive networks that combine products from a variety of top vendors. Services available from Progent include Mac and iPad consulting, Linux support, Sun expertise, iPhone and iPad integration, Android smartphone integration and management, BlackBerry integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP makes it possible to create customized Microsoft Dynamics GP applications that provide all of the basic capability of proven Great Plains applications but also meet the particular requirements of your company. With the use of the Modifier with Microsoft Visual Basic for Applications, software engineers can work with the most popular customization environment in the IT world to adapt Microsoft Dynamics GP information views, supplement or change business logic, produce custom forms and reports, or extend connectivity with Microsoft Office software. Progent's expertise with Microsoft .NET programming, SQL Server 2016 integration, Microsoft SQL Server 2014 support, and development experience with VBasic, XML, and other developer environments makes it possible to design specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-qualified Windows Server engineers can assist you to migrate efficiently to Microsoft Windows Server 2008 R2 with SP1 and can maximize the benefits of Windows 2008 by providing IT support services such as network design, server deployment, virtualized servers and storage, clustering set up, disaster recovery process planning, security strategies, affordable and safe remote connectivity, webinar training, and online consulting and troubleshooting.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based model for your computing environment. Progent offers comprehensive project management to help you plan and execute a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database application programmers, database administrators, project management consultants, Cisco CCIE-certified network infrastructure architects, disaster recovery/business continuity planning specialists, and certified network security consultants can help your business to support and expand your SQL Server solution, develop or troubleshoot data-driven business applications, assess the potential benefits of upgrading SQL Server 2016 or transitioning to SQL Server 2014 from an older release of SQL Server or from a different RDBMS platform, install pilot environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server.

What are the benefits of Progent's documentation of support services?
The aggregate service reports compiled for your company by Progent keeps you from becoming overly reliant on a single consultant. Progent's comprehensive records of billed services enables one Progent consultant to carry on where another ended while eliminating time spent becoming up to speed with your IT set up. Detailed service documentation also offer your in-house IT organization a greater understanding of important technical problem areas concerning your computer system and provide knowledge about how to anticipate and fix network trouble in the future. For these reasons, Progent's service documentation is an important component of Progent's policy of knowledge transfer. Another advantage of Progent's service documentation is that your small business can more efficiently create, an internal IT service team if and when it becomes expedient to do so, or you can migrate to another consulting group if you become displeased with Progent's support.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers multi-site access consulting to help you design and implement fault-tolerant infrastructure for WAN connectivity. Progentís Cisco-certified CCIE engineers can plan and implement high-availability Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.

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If your small business is in San Jose or anywhere in Silicon Valley and you are looking for technical assistance, information technology outsourcing, or advanced services from a Progent professional, call 408-240-9400 or visit Contact Progent.

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