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How can Progent help improve the fault tolerance of my network?
Progent's fault-tolerant network support experts can help you build a sensible, fault-tolerant network that deals with critical issues covering a wide range of network backbone technologies and methodologies such as fault tolerant Internet access, server and storage clustering, server and router load balancing, Data Center solutions, interoffice communication, and disaster recovery.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to verify compliance with information assurance standards and regulatory requirements.

How Can Progent help our company migrate to Exchange 2013?
Progent offers expert Exchange Server 2013 migration support services including ROI analysis, outsourced or co-sourced project management services, site readiness preparation, specification of all new software and equipment needed, preparing your Active Directory (AD) forest and domains to work optimally with your Exchange 2013 environment, designing Database Availability Groups that provide HA and resilience to your mailbox servers, pilot testing at a customer's location or at Progent's test lab, setting up temporary coexistence of Exchange 2013 and previous editions of Exchange Server, deployment of the new Exchange environment, decommissioning the previous servers, and webinar training for customer's support staff and users.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 consultants can help you analyze the potential benefits of Hyper-V-powered virtualization for your business, conduct test installations to validate Hyper-V's operation with your production applications, assess your network architecture for optimal performance with virtual server technology, assist you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, train your network management staff to track and administer Hyper-V, offer expert consulting help for enhancing the security of your virtual machines, establish and validate business continuity processes that maximize system availability, and deliver ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers the services of an experienced MySQL DBA, programmer, or database architect to assist your company to design, implement, and maintain applications powered by Oracle's MySQL relational database management system. Progent's consultants can also help your business install MySQL Cluster Edition with Windows 2008 R2 Server Failover Clustering for enterprise-level fault tolerance and throughput.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server product line is discontinued, this powerful bundle remains in wide use. Progent offers a range of Microsoft SBS support services for all releases of the platform. In addition, Progent's Windows Server Essentials consulting experts can help your organization to assess the potential advantages of transitioning from a locally hosted environment based on Small Business Server 2011 or earlier to a more cloud-centric computing model by implementing a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted application software. Whether your servers and applications reside on an on premises datacenter, in the Microsoft Cloud, or across a mix of of both, Progent offers full-service consulting, technical support, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange, SharePoint, and Microsoft SQL Server.

How can Progent help local governments and school districts with IT management?
Progent has a long background providing a broad range of online network consulting and urgent repair services to local governments and schools across the U.S. Progent is among the pioneers in providing advanced remote IT consulting and has provided network solutions to organizations in all 50 states. Progent's remote computer support for local governments saves travel costs and resolves problems faster than on-premises service calls.

What web development services are available from Progent?
Web development services available from Progent's Experts Team include web architecture, web implementation, .ASP and .NET application development, graphic design, and customized training in web development tools. Progent can also provide development engineers who can show you how to create and deploy custom eCommerce solutions. For data-driven web sites, Progent can provide affordable access to certified SQL Server programmers and Oracle RDBMS application developers.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support specialist and network consultant has access to the technical and training resources needed to provide the best computer help available. Progent delivers world-class expertise in the architecture, deployment and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified experts offer Active Directory consulting, Microsoft Exchange Server 2016 upgrade support, Microsoft Exchange Server 2013 consulting, Exchange 2010 Server maintenance, Exchange 2003 troubleshooting, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Windows 2008 Server consulting, plus Windows 10 migration assistance, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 support, Microsoft Office development and training, and Microsoft Dynamics GP customization.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage deployments efficiently following best practices.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security engineers can assist you develop a comprehensive IT security strategy that includes technologies as well as processes to protect your IT assets. Progent's ISA Server consultants and Forefront TMG specialists can assist you to maintain Microsoft's legacy firewall platforms. Progent's Cisco ASA 5500-X firewall with Firepower engineers can help you to deploy Cisco network appliances for optimum infrastructure protection. Progent's security vulnerability scanning service bundles provide affordable evaluations of your existing security environment. Progent's Email Guard spam and virus filtering service can stop spam and email-based viruses before they make it to your security perimeter.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts can provide advanced online and on-premises support for Project Server and for Microsoft products that work closely with Microsoft Project Server. Consulting support services offered by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Office Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to help your company to optimize your infrastructure to support local, branch office, at-home, and mobile workers so they can utilize Project Server 2010 to work together securely and productively. Progent's security engineers can help your IT team to define and enforce security workflows that safeguard sensitive project data without interfering with efficient information exchange.

Can Progent help set up secure and fault-tolerant email?
Progent offers small and mid-size businesses access to a network professional with expertise in Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 Database Availability Group (DAG) design, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Cloud Witness solutions, Windows Server 2012 R2 virtual networking support services, Windows 2008 failover clustering integration, and System Center Data Protection Manager (SCDPM) configuration to help you create an advanced fault-tolerant email solution that supports local users, remote offices, at-home employees, and road warriors. Progent's Email Guard is a spam filtering service that intercepts spam and email-borne viruses and features cloud-based disaster recovery via email spooling. Progent's CISSP and GIAC-certified network security professionals can assist your enterprise to develop architectures, policies, and operational processes that optimize email protection.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-certified consultants have extensive real-world industry backgrounds, in the trenches of business network support, performing a wide variety of technical projects for a diverse selection of clients. Every Progent expert carries a set of personal best practices from this extensive industry experience, and these are further improved by the company-wide best practices education that Progent teaches its consulting staff. For larger projects, Progent technical team members utilize the Microsoft Solutions Framework structure for task management which breaks projects down into discrete and manageable sections that minimize the chances of a project spinning out of control.



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If your small business is in San Jose or anywhere in Silicon Valley and you need technical support, IT outsourcing, or top-level services from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.
















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