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Does Progent offer desktop support services?
Progent offers a wide array of cost-effective support services to help your business to deploy, configure, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning assistance, Microsoft Windows 8.1 integration expertise, Windows 7 technical support, MS Office and Office 365 integration, and 64-bit processing expertise.

What web development services are available from Progent?
If you need to redo your corporate web site, build internal webs for purposes like as human resources or employee education, create a compelling web presence for a start-up company, or build enterprise-level, data integrated e-commerce solutions, Progent has talented and seasoned web site developers. Web site development consulting offered by Progent's Applications Experts Group include web design, web site project management, .ASP and Microsoft .NET programming, and graphical content design and creation. Progent's Microsoft SQL Server programmers, Oracle developers and DBAs, MySQL database application experts, and Office Access consultants can help you to plan, build, and maintain data-intensive web sites. Progent's consultants can also help you construct and manage a protected, dependable server and communications infrastructure including wireless connectivity, to support your web solutions.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical files, apps and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Learn about Progent's entire ProSight family of low-cost managed services for small organizations

Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster feature set incorporated into the most recent releases of Microsoft Windows Server is radically re-engineered to streamline the installation, setup, and management of server clusters and to provide greater levels of network availability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, better protection and quorum models, elimination of failure points, more storage and memory capacity, enhancements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can help you assess the advantages of Windows clustering, design and implement an installation, train your network support staff to manage your cluster environment, provide continuing consulting and support services, and create and validate a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade support experts can assist your organization to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit computing, plan a cost-effective upgrade process that reduces operational disruptions, and provide responsive remote help to assist your organization to configure 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-qualified network engineers can assist your company to integrate the 64-bit versions of Microsoft products such as Windows Server 2008, Exchange Server, Windows 7, and Excel 2010.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business consultants offer online and onsite consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory standards.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two low-cost service packages intended to enable small businesses to receive an independent security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from a secure computer within your company firewall to evaluate the risk to internal threats. Both security inventory packages are configured and run from a protected remote location.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access consulting to show you how to design and implement high-availability infrastructure for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.

Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers increases throughput and provides redundancy by working around crashed servers in a load-balanced farm. Progent's load balancing support services cover a broad selection of high-availability load balancing solutions including system load balancing, load balanced application software, network backbone routing, and content delivery technology including Cisco Content Engine. High availability load balancing vendors for which Progent can provide consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing feature of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 BIG-IP.

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the services of CISM qualified network security management experts. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of skill that information security professionals are required to master. It provides executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide efficient security administration and support consulting.

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If your small business is in San Jose or anywhere in Silicon Valley and you need technical support, IT outsourcing, or advanced expertise from a Progent consultant, call 408-240-9400 or visit Contact Progent.

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