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Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento has a variety of dedicated servers and network equipment intended to be used remotely or on premises to accommodate system testing, assessments, performance modeling, troubleshooting, disaster recovery planning, training, and additional purposes to help Progent's clients succeed with major projects.

Does Progent offer support for NetApp SAN storage solutions?
Progent offers enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably following leading practices.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft-certified Office Excel application experts can provide cost-effective remote programming services for applications that use Office Excel or Microsoft Office 365 Excel as a platform for custom business applications. Progent can help you to plan, program, pilot, deploy, and administer custom applications; maintain and enhance current ones; and migrate programs based on older releases of Microsoft Excel to newer editions. Progent provides expertise with Excel VBA and Microsoft Access program development and can assist you to integrate Excel-powered programs to Microsoft SQL Server or other external databases that can incorporate realtime information. Progent's consultants can also assist your organization to implement environments that integrate Microsoft Office Excel with compatible Microsoft platforms such as Office Word, PowerPoint, Project, and SharePoint. Progent can also help you to migrate to newer Excel releases, including the advanced 64-bit release, and offers cost-effective online webinar training classes in Excel that can be tailored for a single person or large groups.

How can Progent enhance my network security?
Progent's CISSP and GIAC-certified security engineers can assist you develop a company-wide IT security plan that includes hardware and software plus processes to guard your information resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Microsoft Forefront Threat Management Gateway specialists can help you to maintain Microsoft's older firewall servers. Progent's ASA firewall with Firepower Services experts can help you to deploy Cisco ASA firewalls for optimum network security. Progent's security vulnerability testing service packages provide low-cost evaluations of your existing external and internal security profile. Progent's Email Guard spam filtering service can stop spam and email-borne malware before they make it to your security perimeter.

Does Progent offer help with specific Apple Mac applications?
Progent's Apple Macintosh consultants can support the creative aspect of Mac networks by offering consulting services and training in graphics, sound, and video. Progent's trainers can provide {Mac application software education for titles such as Adobe PhotoShop, Adobe Illustrator, QuarkXPress, Apple Motion, Apple Logic, and Digidesign Pro Tools. Progent can also assist you with specific tasks such as scanning or digitizing sound or motion video or integrating an commercial grade post-production studio.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your business doesn't have a permanent IT strategist, Progent's temporary Chief Information Officer service can provide the help of a veteran information executive on a temporary basis to assist with critical tasks such as strategic planning, managing IT budgets, developing TCO models, business process analysis, contract review, IT security, cash flow projections, streamlining network administration, Help Desk management, patch control, server monitoring, and business continuity preparedness.

What security support does Progent offer for Linux/UNIX environments?
If you run a multi-platform IT environment that combines Linux/UNIX and Windows servers, Progent offers security help by giving you access to a CISSP-certified IT expert to assist your entire business in a broad range of security concerns. CISSP Certification denotes mastery of a global standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can provide a CISSP-certified expert to help your organization in a variety security fields such as:

  • Security Administration Practices
  • Security Architecture and Models
  • Access Control Systems and Methodology
  • Software Development Security
  • Process Security
  • Site Security
  • Data Encryption
  • Telecommunications, Network and WAN Security
  • Business Continuity Planning
  • Law and Ethics

    How can Progent help us protect ourselves against Ransomware?
    The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information about your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient security and backup/recovery system that meets your business requirements. For details, visit The ProSight Ransomware Preparedness Report.

    Can Progent Help with Oracle Database Administration and Application Development?
    Progent can provide fast and affordable online access to a certified Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard replication technologies and Oracle Database Resource Manage.

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    If your small business is in San Jose or anywhere in Silicon Valley and you need technical help, information technology outsourcing, or advanced expertise from a Progent consultant, call 408-240-9400 or visit Contact Progent.

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