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Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to design, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of an accredited video conferencing consultant with expertise integrating products from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a telepresence environment that protects your investment and maximizes the strategic value of your information network. Progent can also provide the services of infrastructure engineers who can help companies of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, protection, and scalability you need to accommodate your telepresence environment.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voicemail solution that accelerates productive collaboration by providing flexible set of options for retrieving voice messages within an environment that is simple to deploy and administer. Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant functions for small to mid-size businesses and corporate branch locations with as many as 500 users. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution continues to deliver significant competitive advantage.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support services to help businesses of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients regardless of their mobility or device. (Check out Cisco Meraki switches integration.)

What are the benefits of Progent's documentation of support services?
The historical service reports compiled for your organization by Progent helps you avoid becoming dependent on a freelance consultant. Progent's comprehensive records of billed services enables one Progent IT engineer to carry on where another left off while minimizing time spent becoming up to speed with your IT set up. Detailed service reporting also offer your internal IT organization a better appreciation of important technical problem areas involving your computer system and offer insight about how to predict and fix problems in the future. For these reasons, Progent's service reporting is an important aspect of Progent's practice of knowledge transfer. Another benefit of Progent's service documentation is that your company can more efficiently create, an internal IT support team if and when it becomes economical to do so, or you can move to a different consulting company if you become displeased with Progent's support.

Does Progent offer desktop support services?
Progent offers a wide range of cost-effective consulting and support services to help your business to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows, Apple OS X Lion or Snow Leopard, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 planning consulting, Microsoft Windows 8.1 technical support, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit computing upgrades.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist you to maintain your Microsoft SQL Server 2012 environment and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the core of high availability (HA) and resilience for Exchange 2013 Mailbox servers. First offered in Microsoft Exchange 2010, a DAG is a group of up to 16 MBX servers in which any server in a DAG can contain a replica of an Exchange mailbox database from a different server. DAG servers cooperate with one another to restore automatically from failures that impact MBX databases. Progent's certified Exchange consultants offer DAG support services to assist your organization to plan, install and manage an HA solution for your Exchange 2013 mailbox servers.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business consultants can provide remote and onsite consulting services for organizations of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified information security consultants can help you create and validate a security environment for your Skype for Business solution that is compliant with regulatory requirements.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide coexistence between Windows and UNIX platforms. SFU provides interoperability between Windows Server 2003 and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem features a complete set of UNIX utilities and shells, support for a single rooted file system, and a SDK for migrating programs.

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses fast access to an engineer with experience in MS Exchange 2016 migration, Exchange 2013 Database Availability Group configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 Live Migration support services, Windows 2008 failover clustering integration, and Data Protection Manager deployment to help you build an advanced high-availability email environment that accommodates onsite users, remote offices, telecommuters, and mobile workers. Progent's Email Guard is a spam filtering service that stops both spam and email-borne viruses and includes cloud-based disaster recovery via email spooling. Progent's CISA and CISM-certified security engineers can assist your company to develop architectures, policies, and operational processes that maximize email protection.

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project experts can provide advanced expertise in deploying and using Microsoft Project Server and Microsoft Project Online and can provide a wide variety of cost-effective online consulting services following industry leading practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Support services available from Progent include project design, installation and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.



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If your small business is in San Jose or anywhere in Silicon Valley and you are in need of computer help, information technology outsourcing, or high-level expertise from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.
















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