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How can Progent enhance my network security?
Progent's CISSP and GIAC-certified security engineers can help you create a comprehensive IT security plan that includes hardware and software plus processes to protect your IT resources. Progent's ISA Server consultants and Forefront TMG 2010 engineers can help you to maintain Microsoft's older firewall platforms. Progent's ASA firewall with Firepower Services engineers can help you to deploy Cisco ASA firewalls for optimum infrastructure security. Progent's security assessment testing services offer low-cost analyses of your existing security environment. Progent's Email Guard spam and virus filtering service can stop spam and email-borne malware before they make it to your security perimeter.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer engineers can help your company to evaluate the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and help you to optimize consolidation, performance, protection, availability, and recoverability.

Does Progent offer consulting help for server clustering with Windows Server?
Progent can provide Windows Server 2012 R2 server clustering migration support, Windows Server 2008 failover clustering support services, and Microsoft Windows 2003 Cluster Server support to enable your enterprise implement clustered server environments that can provide ultra-high uptime, even for routine maintenance functions. This non-stop capability is possible because a single server in a cluster can be taken off-line for servicing without affecting clients. Clustering also frees IT staff to install critical security updates during normal business hours without reducing user productivity.

What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 migration consultants can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

Does Progent offer support for NetApp SAN storage solutions?
Progent offers enterprise customers remote or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage environments efficiently following best practices.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking techniques allow businesses to optimize utilization, streamline network administration, and improve application availability and security. run several virtual machines on a single physical computer. Common applications for virtual servers are hardware efficiency, inexpensive platforms for applications that only run on outdated operating systems, and economical quarantining of software development or testing environments from production ones. Progent's virtual server consultants offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Windows Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer assistance. Progent can deploy virtual machines to optimize speed, dependability and manageability while simultaneously cutting expenses; propose and test disaster recovery plans that reduce productivity loss in case of a catastrophe; and deliver ongoing maintenance, troubleshooting, and consulting assistance as computer technology evolves.

What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager improves the reliability of mission-critical applications by proactively detecting and helping to resolve trouble spots before they can bring down a network. System Center Operations Manager can optimize system throughput by examining predefined performance thresholds and usage profiles on key servers, enabling network managers to be more proactive in integrating performance-related products and to eradicate trouble areas before they cause serious system traffic jams. However, setting up System Center Operations Manager to take full advantage of this sophisticated monitoring solution can be a challenge. With over four years of background with the NetIQ technology upon which MOM is based, Progent's technical team members can help you choose appropriate Microsoft System Center Operations Manager components, deploy and configure Operations Manager, and create specialized rules, scripts, reports and alerts for your network environment. Progent can also record Operation Manager's network monitoring policies and procedures for your IT staff.

How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-certified Windows Server consultants can help you to upgrade smoothly to Microsoft Windows Server 2008 R2 with SP1 and can optimize the benefits of Windows Server 2008 by providing consulting support services that include system planning, software and hardware deployment, Hyper-V virtualization, clustering solutions, business continuity process planning, security policy and enforcement, economical and secure online access, education, and remote consulting and troubleshooting.

Why does Progent recommend upgrading from Exchange 2000 or 2003 Server to Exchange Server 2016?
Microsoft Exchange 2016 offers significant improvements over previous releases of the Exchange platform with features such as built-in support for fault-tolerant mailbox server clusters known as Database Availability Groups or DAGs the ability to use low-cost disk drives to cut the expense of big e-mail inboxes, a feature-rich OWA web client compatible with more web browsers, sophisticated voice mail handling featuring voice-to-text translation, and a wealth of mechanisms for improving data protection and regulatory compliance. Microsoft estimates that if carefully deployed, current releases of Exchange Server can cut messaging costs by as much as 80%. Because Microsoft has terminated support for Exchange Server 2003, organizations have another incentive to ask Progent's Exchange 2016 Server experts about migrating to the newest release of Microsoft Exchange.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-qualified IT experts have in-depth real-world industry backgrounds, in the trenches of business network support, performing a wide variety of technical tasks for a diverse selection of customers. Each Progent consultant carries a set of personal best practices from this extensive industry background, and these are further improved by the corporate-wide best practices training that Progent instills in its support group. For larger projects, Progent experts follow the Microsoft Solutions Framework (MSF) model for task management which divides projects into well defined and manageable components that decrease the possibility of a project getting out of control.

What types of organizations can Progent help?
Progent provides IT outsourcing, Azure and Amazon AWS cloud integration and desktop and mobile help for small and midsize businesses, affordable remote IT consulting for local governments and school districts, plus branch office networking support and disaster recovery/business continuity solution design for large corporations. Progent's small company customers typically cannot afford the hassle and overhead needed to have their own full-time IT support team and depend on Progent for as-needed guidance, integration and troubleshooting. Small and midsize businesses find it cost effective to utilize Progent's online expertise on an as-needed basis for jobs like Microsoft Windows Server deployment, Exchange Server migration, network hardware upgrades, datacenter relocation, hybrid cloud integration, or Call Center services. For advanced disaster recovery/business continuity solutions, Progent can provide fast online or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and GIAC-certified data security consultants can provide an array of security evaluation packages tailored for networks of all sizes.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-qualified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants offer wide-ranging backgrounds in the integration and support of wireless information technology and can help your IT team to plan, install, administer and troubleshoot wireless solutions that are secure, resilient, expandable, simple to administer and operate, ready to support your vital workloads, and transparently integrated into hybrid cloud networks. Online and on-premises Consulting services offered by Progent span a variety of wireless solutions and include smartphone and tablet integration and management, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides important enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.



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If your small business is in San Jose or anywhere in Silicon Valley and you need technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 408-240-9400 or visit Contact Progent.
















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