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How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering advanced online IT support and has provided IT solutions to organizations in all 50 states. Progent's online information technology support for local governments eliminates travel expenses and resolves problems more quickly than onsite service calls.

What web development services are available from Progent?
Web development services available from Progent's Consulting Experts include web design, web implementation, .ASP and .NET application development, web graphics, and on-site training in web development tools. Progent can also give you access to application engineers who can show you how to create and deploy custom eCommerce applications. For data-driven web commerce applications, Progent can provide affordable access to SQL Server programmers and Oracle RDBMS application developers.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent can provide online access to a MySQL database administrator, developer, or data architect to assist you to design, develop, and manage applications powered by MySQL. Progent's RDBMS experts can also help your company run MySQL Cluster Edition with Windows Server Failover Clustering for enterprise-class availability and throughput.

How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
Progent's Exchange 2016 migration experts use documented best practices to help you move from POP3 email installations to Microsoft Exchange Server 2016. Progent handles essential details such as coordinating domain names so that both on-site and external users benefit from a trouble-free migration from POP3 email. Progent can assist you with setting up a local Exchange Server environment or help you house and manage your Microsoft Exchange Server in an off-site, third-party Data Center.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the foundation of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified CM Express provide a location-independent IP-PBX by integrating tightly with unified messaging applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and video IP phones, designing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization engineers can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also assess your existing Citrix technology environment and show you how to enhance consolidation, performance, security and compliance, availability, and disaster recovery.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site connectivity support to show you how to design and implement high-availability architectures for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable non-stop interoffice networking.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your company doesn't currently have a senior information system strategist, Progent's part-time CIO service can provide the help of an experienced technology executive on a part-time basis to assist with critical jobs like growth strategies, managing technology budgets, developing ROI models, workflow analysis, vendor negotiation, IT security and compliance, cash flow projections, automating data center administration, desktop management, patch control, server monitoring, and disaster recovery planning.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 improves the performance and simplifies the deployment of DAGs, which offer an automatic failover cluster for high availability (HA). DAGs in Microsoft Exchange 2016 Server lower failover times by an estimated 33% relative to Exchange Server 2013. Additional enhancements include configuration defaults that correspond to industry best practices for data protection. Progent's certified Exchange consultants offer Database Availability Group consulting services to assist you to design, deploy and administer a Database Availability Group solution the offers advanced security for your Exchange 2016 mailbox servers.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer assistance, IT outsourcing, or advanced services from a Progent professional, call 650-931-2400 or visit Contact Progent.
















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