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Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Apple support specialists and Microsoft-certified experts can help you set up Microsoft Outlook:Mac or Entourage:Mac and Exchange so your Mac users are able to work closely with teammates who run Outlook. With Exchange and Outlook 2011 or Entourage, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send messages, examine the GAL, import addresses, sync up calendars, and invite fellow workers to meetings via your Exchange account. Progent's Outlook for Mac and Microsoft Entourage experts can verify that your Exchange Server is properly configured and that LDAP and Outlook Web App are enabled. Progent also offers specialized webinar training for Outlook for Mac and Microsoft Entourage:Mac.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, works with popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and experience to resolve the many IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the business value of your investment in this powerful platform.

Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your business to create web applications that are integrated with sales and inventory software to minimize the cost and strengthen the reliability of on-line business. Progent can show you how to configure a secure, robust e-commerce infrastructure and build purpose-built web applications based on standard development tools and or customize off-the-shelf software so that they support your special business requirements. Progent offers affordable online access to certified Microsoft SQL Server programmers and Oracle programmers and database administrators, and MySQL experts to help your company to complete line-of-business application development.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Installing Microsoft System Center Operations Manager can be difficult. With more than 10 years of background with System Center Operations Manager and its antecedents, Progent's consultants can help to you select the right System Center Operations Manager components, set up and integrate Operations Manager, and create custom rules, scripts, reports and alerts for your company. Progent can also document Operations Manager's network monitoring policies.

You can outsource SCOM problem resolution to Progent's Microsoft-certified consultants. With years of network support background, these IT experts can also respond efficiently to the monitoring information produced by System Center Operations Manager to keep mission-critical systems running smoothly. By inspecting trend data and reacting efficiently to alerts, Progent can eliminate incipient problems before they cause downtime or solve serious problems the moment they manifest themselves. Usually, Progent can fix network trouble remotely, conserving time and expense. For severe problems requiring hands-on service, Progent can quickly dispatch a field engineer to the site of any small company in Northern California and to most zips in the United States.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your wireless infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and onsite support to help your organization create and administer a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

How can Progent help local governments and school districts with IT management?
Progent has a long background providing a full-spectrum of online network support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in delivering advanced remote network consulting and has delivered network solutions to organizations in all 50 states. Progent's remote network support for local governments eliminates travel costs and solves problems faster than on-premises service calls.

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, maintaining and repairing IT environments powered by Windows 2003 Server, and can support your transition to Windows Server 2012 R2 from older versions of Windows Servers or from mix-platform networks. Progent's upgrade services cover design, installation, configuration, testing, education, and online technical support.

How can Progent help my Linux developers?
If you are developing UNIX or Linux applications on a system that features Windows-based servers, desktops and software, Progent provides IT support services that keep your business network up and running while freeing you to concentrate on your field of strategic expertise. By deploying automated system monitoring and providing remote and in-person support as you require it, Progent delivers Linux and UNIX developer support that offers an economical way to maintain a business network that features top-level availability, security and performance.

What versions of VMware's virtualization software are supported by Progent?
VMware Server is a no-cost virtualization package that runs like a conventional application on Linux and Microsoft Windows Servers. VMware Server enables IT departments to segment a single server into multiple logical servers and to learn about virtualization with minimal investment. vSphere Hypervisor (ESXi) is a free product that runs without a host OS. vSphere Hypervisor is well suited for developers, departments, and branch offices who want to facilitate software development, test software in ready-to-run virtual environments, re-host legacy operating systems, save time in server deployment, and run resource-intensive application programs including email, databases, and ERP. Progent's expert VMware Server professionals can assist you with VMware Virtual Server, VMware GSX Server, and VMware VirtualCenter so your company can benefit from VMware server consolidation.

Does Progent offer network monitoring support?
Progent offers a variety of Network Support Bundles based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software solution that tracks the reliability, speed and protection of your information system and detects anomalies before they can disrupt your network. To provide additional insight about the performance and stability of your network infrastructure, Progent can help you integrate and manage popular network monitoring tools based on the Linux operating system.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 consultants can assist businesses to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers fast return on investment and promotes improved business results. Progent can help you to integrate Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server. Progent can also assist you fix compatibility problems with various versions of Microsoft Office and can provide customized online Microsoft Office and Office 365 training to individual users or groups.

How Can Progent help our company migrate to Exchange 2013?
Progent offers comprehensive Exchange Server 2013 migration consulting such as cost/benefit evaluation, outsourced or co-sourced project management services, site prep, specification of new software and equipment needed, setting up your Active Directory forest and its domains to work with your Exchange 2013 environment, designing DAGS that deliver maximum availability to your Exchange mailboxes, system testing at a customer's location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2013 and previous versions of Exchange Server, deployment of the new Exchange environment, decommissioning the old servers, and webinar training for customer's support group and end users.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer support, IT outsourcing, or top-level services from a Progent consultant, call 650-931-2400 or visit Contact Progent.
















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