Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

More Questions and Answers

Can Progent help design a fault-tolerant load balancing solution?
Progent's network load balancing support services cover a wide range of load balancing techniques including server balancing, application balancing, and network infrastructure routing. Progent's consultants can help your company to enhance system dependability and throughput by deploying load balancing features incorporated into technologies such as Microsoft Windows Server 2003 Network Load Balancing Manager, Microsoft Windows Server 2008 Network Load Balancing Manager, the NLB mechanism of Microsoft Windows Server 2012, Cisco Switches and Cisco IOS-based Routers, Citrix Metaframe, and F5 BIG-IP.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS cloud planning and integration experts offer affordable online support to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid networking models that seamlessly integrate Amazon AWS resources. Progent can provide occasional expertise or Progent can provide project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS cloud.

Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses fast access to a network professional with experience in Microsoft Exchange 2016 Server migration, Exchange 2013 DAG design, Exchange 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 clustering integration, and Data Protection Manager configuration in order to create a high-availability email environment that supports local users, branch offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that intercepts spam and email-based attacks and features cloud-based disaster recovery via spooling. Progent's CISA and GIAC-certified network security engineers can assist your enterprise to create architectures, security policies, and operational processes that maximize messaging protection.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic unit of high availability (HA) and resilience for Exchange 2013 Mailbox servers. Introduced in Exchange Server 2010, a DAG is a group of up to 16 Mailbox servers where any server in a DAG can contain a copy of a mailbox database from a different server. DAG servers cooperate with one another to recover unassisted from breakdowns that impact mailbox databases. Progent's certified Exchange experts offer DAG consulting services to assist your organization to plan, deploy and maintain an HA solution for your Exchange mailboxes.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for individuals who need to increase their understanding of critical office productivity tools and network technology. Read more about Progent's Office Word and Office 365 Word custom training, Microsoft Excel and MS Office 365 Excel classes and consulting, Microsoft Project expertise, and seminars on Apple Mac OS X applications. In addition, Progent offers interactive remote webinar education classes. Virtual interactive webinars provide a flexible and low-cost way for teaching your IT staff to use a wide selection of important software products.

Progent also provides detailed documentation for all delivered services. These in-depth service reports provide your internal IT staff a convenient and helpful chronicle of important technical issues concerning your IT system and can provide insight on how to anticipate and fix problems in the future.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's Microsoft-certified SQL Server developers can help with every phase of SQL Server-based database applications. Progent follows leading practices within Microsoft's MSF Framework to create scalable, easy-to-manage line-of-business applications and is experienced operate efficiently with a customer's in-house personnel or outside consultants to complete application projects on time and within budget. Development support available from Progent for SQL Server applications includes functional specs, data tier architecture, normalization, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, replication mechanisms, security and compliance, and business continuity.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can help you to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or onsite expertise to assist companies to migrate smoothly to an advanced communications ecosystem that offers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP PSTN trunk.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) apart. Progent offers access to a NetApp MetroCluster consultant who can help you to design, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your MetroCluster DR system to verify adherence with industry standards and regulatory requirements.

What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager improves the availability of business-critical applications by proactively detecting and helping to fix trouble spots before they are able to crash a network. System Center Operations Manager can improve system throughput by checking predefined performance levels and usage patterns on key servers, enabling IT support staff to be more selective in integrating performance-related products and to clean up trouble areas before they bring about severe network bottlenecks. However, setting up System Center Operations Manager to take full advantage of this sophisticated monitoring solution can be tricky. With over five years of experience with the NetIQ technology upon which MOM is based, Progent's technical team members can help you select the right Microsoft System Center Operations Manager components, install and integrate Operations Manager, and generate specialized rules, scripts, reports and alarms for your IT system. Progent can also record Operation Manager's server monitoring rules and procedures for your IT organization.

More Questions and Answers

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you require technical support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 650-931-2400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.