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Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers online or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist your business to plan, implement, manage and troubleshoot converged communications environments supported by Cisco Unified Communication products in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting organizations of all sizes to create advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones setup, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express, and Unified Attendant Console.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-class colocation centers in Northern California and larger cities across the U.S., and Progent's colocation center support team can enhance your systemís fault tolerance and performance by helping you select a colocation facility that meets the particular needs of your company including geographic location, space, connectivity, budget, and extra additional features and services. Progentís colocation center support services are designed for businesses with hardware housed at co-location hosting sites and requiring on-demand on-site service at the colo site plus remote help from Microsoft and Cisco qualified professionals. Progent offers a selection of colocation center support services such as network topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and installation of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and creating fault tolerant server cluster configurations.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the affordable services of remote Internet connectivity experts to assist your company to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and switches and deploying new ones, setting up firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Can Progent help Us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist you to develop web applications that are driven by sales and inventory software to reduce the cost and maximize the reliability of on-line commerce. Progent can show you how to configure a secure, highly available e-commerce infrastructure and build purpose-built web applications based on standard tools and or customize off-the-shelf applications so that they support your specific business needs. Progent can provide online services from experienced Microsoft SQL Server programmers and Oracle database developers and database administrators, and MySQL experts to assist your company to carry out line-of-business application development.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice connectivity consulting to help you design and deploy fault-tolerant infrastructure for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical non-stop interoffice networking.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your organization doesn't currently have a senior IT strategist, Progent's temporary CIO service can provide the assistance of a veteran technology executive on a temporary basis to assist with critical tasks like growth strategies, rationalizing IT spending, developing TCO models, workflow reengineering, vendor negotiation, information security and compliance, business impact projections, streamlining data center management, desktop support, patch control, server monitoring, and disaster recovery planning.

What services are available from Progent to support Windows Server 2003?
Progent can assist you with administering, maintaining and repairing information technology environments based on Microsoft Windows Server 2003, and can support your transition to Windows Server 2012 R2 from older editions of Windows Servers or from mix-platform environments. Progent's upgrade support services cover design, deployment, configuration, piloting, education, and online technical support. If you are considering creating a hybrid architecture that combines on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure cloud integration consultants can assist you with any aspect of Microsoft Azure integration such as needs analysis, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to set up a hybrid ecosystem that transparently combines physical datacenters with Azure-based resources.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones usually demands that IT teams configure and optimize many components of your Wi-Fi environment including wireless access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and on-premises assistance to help you build and maintain a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.

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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you require technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 650-931-2400 or visit Contact Progent.

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