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How can Progent make 24x7 support affordable for a small business?
Even if your IT budget is small, Progent offers low-cost network support packages that will give your IT network the reliability, security and performance your organization requires. Progent's 24x7 Network Support Services include the capability of some of the San Francisco Bay Area's most experienced Microsoft-certified and Cisco-certified IT experts, the latest network management programs, and budget friendly service bundles to keep your vital network applications and servers up and running.Is Progent able to implement fault-tolerant Internet connections?
Progent's Internet access experts and Cisco CCIE-certified consulting specialists can show you how to apply cutting-edge connectivity technology to build affordable high-availability Internet access.
Can Progent help my business migrate from Windows 2000 Server?
Progent can show you how to design, justify and implement a plan to migrate to Windows Server 2003 from Microsoft Windows 2000 Server. For small companies and mid-sized businesses in Northern California, Progent's Microsoft-certified consultants can provide system support and IT management services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft line-of-business applications. Progent's migration, integration, performance tuning, management, and custom software programming services include planning and system design, installation and roll out.
How does Progent handle problem escalation?
Progent follows a team approach to problem escalation, making it possible to solve even the most difficult technical problems that can crop up occasionally. By leveraging hundreds of man-years of experience from Progent's Microsoft and Cisco-certified technical team members, Progent can quickly and affordably repair even the most vexing networking problems. Working with hundreds of customers and performing thousands of complex implementation and integration projects annually provides Progent a unique view about which techniques work and which do not.
Does Progent support ERP and MRP applications?
Progent offers help with ERP and MRP software through application experts who can support Microsoft Business Solutions products, software from other vendors, and legacy software that provide financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management software for Human Resource Planning, sales and marketing, retail, and distribution.
Does Progent offer support for UNIX developers?
If you are developing UNIX or Linux applications on a network that has Windows-based servers, workstations and applications, Progent can provide
network outsourcing and management service that keeps your business network productive while freeing you to focus on your field of strategic expertise. By using round-the-clock server monitoring and delivering remote and in-person support as you require it, Progent provides developers an affordable way to maintain an IT environment that features high reliability, security and throughput.
What security support does Progent offer for UNIX environments?
If you operate a multi-OS IT network that combines UNIX and Windows technology, Progent can offer
security consulting by giving you access to a CISSP-certified network expert to assist your entire enterprise in a extensive selection of security areas. CISSP Certification recognizes mastery of a global standard for network security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can provide a CISSP-certified expert to help your company in a broad range of security areas such as:
Security Administration Procedures
Security Infrastructure and Models
Access Control Systems and Processes
Applications Development Security
Operations Security
Site Security
Data Encryption
Telecom, LAN and WAN Security
Business Continuity Planning
Law, Investigation and Ethics
What services from Progent can help my company take full advantage of an external Data Center?
Progent's Data Center service experts know how to enhance your network's fault tolerance and capacity by helping you choose a Data Center that matches the unique requirements of your company, which may include convenient location, space, connectivity, cost, and special extras and services.
How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified expertise in architecting, integrating and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified technical team members have extensive experience troubleshooting tough Active Directory challenges such as replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in live AD environment, and repair of failed installations of AD and AD-integrated programs. Progent is also skilled in applying “expert only” AD utilities including ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
Does Progent support Microsoft Operations Manager (MOM) software?
Progent has extensive background both providing
Microsoft
Operations Manager (MOM) consulting services and utilizing this state-of-the-art server monitoring solution.
Progent offers Northern California small and medium-size organizations two basic outsourcing support offerings built on Microsoft Operations Manager (MOM):
To download a one-page printer-friendly datasheet describing Progent's two outsourcing service programs for medium size businesses, click:
Network Monitoring Service Packages 69 Kb PDF file).
Why does Progent recommend upgrading from Microsoft Exchange 2000 or 2003 Server to Exchange Server 2007?
Microsoft Exchange Server 2007 features improvements in capability over Exchange 2000 and 2003 Servers in key areas including business continuity, performance, security, mobility, collaboration and ease of administration. Progent can show you how to upgrade from Exchange 2000 or 2003 Server to Exchange Server 2007 transparently so that your business is not brought down. Even for complicated multi-server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange support, troubleshooting and consulting offerings include help with the configuration of third-party enhancements that are most closely aligned to your business goals.
Can Progent help maintain and improve my development environment for Linux applications?
Progent's Linux developer IT outsourcing services offer your Linux developers access to skilled IT professionals to build and support your IT network without the expense and distraction of keeping a large internal administrative and support staff. Progent's network support allows Linux developers to concentrate their technical skill on core business projects while still enjoying the rewards of first-rate network service. Progent has written a Small Business IT Outsourcing White Paper that summarizes how outsourcing can save you money and enhance productivity.
More Questions and Answers
If your small business is in San Mateo or anywhere in the San Francisco Peninsula
area
and you require technical help, information technology outsourcing, or high-level expertise from a certified Progent engineer:
Call 650-931-2400 or send email to information@progent.com
