Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

More Questions and Answers

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants offer comprehensive remote and onsite support for Microsoft Project Server as well as for all Microsoft platforms that integrate closely with Project Server. Consulting support services offered by Progent include Project Professional set up, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE engineers to help your company to optimize your infrastructure to accommodate local, branch, home-based, and mobile workers so they can use Microsoft Project Server 2010 to collaborate safely and efficiently. Progent's certified network security consultants can assist your IT team to define and enforce security workflows that protect important business data without interfering with productive information exchange.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access support to show you how to design and implement high-availability architectures for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers economical 24x7 interoffice networking.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support engineer and computer consultant has access to the technical and educational resources needed to provide the best information technology service available. Progent has world-class expertise in the design, deployment and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified experts offer Active Directory consulting, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 consulting, plus Windows 10 migration support, Windows 8.1 expertise, Windows 7 technical support, Microsoft Office and Office 365 support and training, and Microsoft Dynamics GP programming.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or on-premises help from a certified CCIE specialist to assist your business to design, deploy, manage and repair unified communications networks built on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth experience helping companies of all sizes to create collaboration ecosystems by providing expert services that include Unified Communications Manager (CUCM) and CallManager system design and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless IP phone deployment. Progent can assist you with Cisco's entire library of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center, and Unified Mobility.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project consultants offer in-depth support in implementing and using Microsoft Project Server and Microsoft Project Online and can deliver a broad range of cost-effective remote consulting services following leading practices to assist businesses of all sizes to get all the advantages of this powerful platform. Services available from Progent include project planning, software configuration and migration, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of email messages and attachments and preventing the transmission of confidential or unauthorized information or spam-like messages. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry privacy standards and regulatory requirements like HIPAA and Sarbanes-Oxley. Read more about the entire ProSight family of affordable network management outsourcing services for small businesses.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune many components of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration experts can provide remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 consultants can help your business in all phases of your upgrade to Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing model that combines on-premises and virtualized cloud-based resources. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud model for your network ecosystem. Progent offers full-service project management support so you can design and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting help, technical support, and training.

How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your Progent engineering consultant so that any looming problems can be resolved before they have a chance to impact productivity. Find out about Progent's complete ProSight family of low-cost network monitoring and management services for small and medium-size businesses.

More Questions and Answers

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for technical help, IT outsourcing, or high-level expertise from a certified Progent consultant, call 650-931-2400 or visit Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.