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Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to achieve integration between Windows and UNIX environments. Windows Services for UNIX provides interoperability between Windows Server 2003 and various types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and improved authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem features a comprehensive library of UNIX tools and shells, support for a single rooted file system, and a software development kit for migrating applications.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 Server improves the speed and simplifies the implementation of Database Availability Groups (DAGs), which provide an automatic failover cluster for high availability. Database Availability Groups in MS Exchange Server 2016 lower failover delay by as much as 33% compared to Exchange 2013. Additional enhancements include configuration defaults that follow leading practices for disaster recovery. Progent's certified Exchange experts can provide DAG consulting services to help you to create, deploy and maintain a Database Availability Group solution the offers advanced security for your Exchange mailboxes.

What services are offered by Progent for migrating to Exchange 2016?
Progent's Microsoft Exchange 2016 experts can assist your business in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager increases the stability of mission-critical programs by proactively identifying and helping to resolve trouble spots before they are able to crash a server. Operations Manager can improve network performance by checking user-defined performance thresholds and use profiles on critical servers, allowing network managers to be more proactive in adding performance-related resources and to eradicate trouble areas before they bring about severe network bottlenecks. However, setting up Microsoft Operations Manager to take full advantage of this complex monitoring tool can be difficult. With over four years of background with the NetIQ software upon which MOM is derived, Progent's technical team members can help you pick the right Operations Manager features, install and configure Operations Manager, and create custom rules, scripts, reports and alarms for your IT system. Progent can also record Operation Manager's network monitoring policies and procedures for your IT department.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from older releases of Virtual Machine Manager, design processes for creating and deploying virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide organizations with an IT management professional who can function as a part-time CIO. This veteran technology officer can offer long-term direction to help you to deploy appropriate technology to enhance business processes so they align more closely with your corporate goals. Your business can develop and implement a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer. Key services Progent's part-time Chief Information Officer can perform include growth strategies, rationalizing IT budgets, developing and tracking models for TCO, reengineering workflows, reviewing contracts with vendors, defining security policies, monitoring service level agreements, streamlining network management, patch management, network asset documentation control, and business continuity preparedness.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft operating systems and applications and Cisco network technology, but Progent has extensive experience in the design, installation, and integration of heterogeneous networks that combine technology from a variety of popular vendors. Support services offered by Progent include Apple macOS and OS X and iPad consulting, Linux support, Sun coexistence with Windows, iPhone integration, Android smartphone and tablet integration, RIM BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the design and implementation of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small organizations who can't justify the cost of maintaining a large IT team but who still need information systems with world-class dependability, protection, and responsiveness.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can assist you to build and support applications that utilize the SQL Server database platform. Progent adheres to industry best lifecycle management practices to build efficient, easy-to-manage SQL Server database applications and knows how to work with a client's management to complete projects in a cost effective and cost-effective way. Progent for can assist your company to build Microsoft SQL Server applications by offering a broad range of professional support services such as specification of features and scope, data tier architecture, normalization, T-SQL coding, software installation, storage management, performance tuning, backup/recovery, partitioning, reusable schema, replication mechanisms, security and compliance, and disaster recovery/business continuity planning.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration and PC and mobile device help for small and midsize businesses, affordable remote IT consulting for local governments and schools, plus remote office support and disaster recovery/business continuity solutions for enterprises. Progent's small company clients usually cannot afford the hassle and cost required to have their own full-time IT management staff and rely on Progent for as-needed guidance, integration and troubleshooting. SMBs find it cost effective to use Progent's online expertise on an occasional basis for jobs like Windows Server deployment, Exchange Server migration, network hardware upgrades, datacenter relocation, hybrid cloud integration, or Help Desk outsourcing. For enterprise-class disaster recovery/business continuity solutions, Progent can provide fast remote or onsite access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISSP and CISM-certified data security consultants can provide an array of security and compliance assessment packages designed for organizations of all sizes.



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If your small business is in Marin County and you require technical help, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 415-526-1400 or visit Contact Progent.
















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