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Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft Gold-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that need critical updates, or resolving performance bottlenecks. Read about the entire ProSight family of low-cost network monitoring and management services for small and medium-size organizations.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server (SBS) product line is no longer offered by Microsoft, this software package is still in wide use. Progent offers extensive Microsoft Small Business Server support services for all versions of the product. Also, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your business to evaluate the potential advantages of transitioning from a locally hosted environment based on Small Business Server version 2011 or earlier to a hybrid onsite/cloud network by carrying out an upgrade to Windows Server Essentials and to Microsoft's cloud-hosted applications. Whether your servers and applications are hosted on an on premises datacenter, in the cloud, or across a combination of of environments, Progent can provide comprehensive consulting, technical support, and software development services for Microsoft's core business products including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.

What are the advantages of Progent's model for remote support?
Many computer system problems can be resolved quickly by Progent's group of remote support experts. This eliminates lost network availability that can result from waiting for an on-site consultant to appear at your office. In addition, many independent consultants and network service groups require minimum service billing that can turn a ten-minute visit into a 2-hour expense. Progentís practice of charging per minute and charging exclusively for service that is performed permits Progentís remote service experts to resolve hundreds of small issues every day at the least feasible expense. Further, the confidence of having reliable access to Progent's large team of IT consultants opens the gates to a new realm of powerful IT solutions that many small companies would otherwise rule out for fear of having inadequate support resources.

How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-qualified Windows Server engineers can help your business to migrate efficiently to Windows Server 2008 R2 and can maximize the benefits of Windows 2008 by delivering support services such as network planning, software and hardware integration, Hyper-V virtualization, Failover Clustering solutions, disaster recovery process planning, security policy and enforcement, economical and secure remote connectivity, webinar training, and online consulting service and technical support.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes key features first designed for and refined on Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive migration plan, train your IT administration and support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, supporting and repairing IT solutions powered by Windows Server 2003, and can support your transition to Windows Server 2012 R2 from earlier editions of Windows Servers or from mix-platform environments. Progent's upgrade services include planning, installation, integration, testing, education, and online troubleshooting. If you are considering building a hybrid architecture that combines on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also supports transparent testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM and VMware NSX consultant to help your organization to design, configure, test and maintain a DR solution based on VMware SRM.

Does Progent offer consulting help for server clustering with Windows Server?
Progent can provide Windows Server 2012 R2 server clustering migration support, Windows Server 2008 clustering support services, and Microsoft Windows 2003 clustering consulting to enable your company design clustered server configurations that can provide ultra-high uptime, even for normal maintenance operations. This non-stop capability is possible because a single server in a cluster can be taken off-line for servicing without affecting users. Server clustering also enables support staff to install vital security updates during normal business hours without impacting user productivity.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical workloads by providing unified, mixed-platform monitoring of physical and virtual resources installed throughout local systems and cloud environments. Progent's consulting group can provide advanced online and onsite expertise to assist businesses of all sizes to design, implement, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to move to SCOM 2016 from older versions or from other monitoring products, or combine a variety of monitoring systems into a cohesive IT management solution. Progent can also help you expand your SCOM 2016 environment to incorporate resources based in public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has produced an IT outsourcing white paper that describes the benefits companies organizations of any size can derive by outsourcing IT consulting and other computer services. Progent has also produced IT Outsourcing datasheets for several support bundles intended for small and medium sized companies.

My business application needs 24x7 support. Can Progent help?
Progent's low-priced extended hours online support program offers clients round-the-clock availability of online technical support from Progent's TRC. Services available beyond normal work hours include fixing problems with Microsoft-based server products, MS Windows desktop support, help with MS Office applications, network and system backup/restore, and fundamental routing and switching support for Cisco networking products.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging system that facilitates productive collaboration by providing flexible set of options for accessing voice messages within a framework that is simple to deploy and maintain. Cisco Unity Connection lets you read and manage voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, provides affordable voicemail, unified messaging, interactive voice response, and automated-attendant services for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your voice messaging deployment gives you maximum competitive advantage.

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If your small business is in Marin County and you need computer support, IT outsourcing, or high-level services from a certified Progent professional, call 415-526-1400 or visit Contact Progent.

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