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More Questions and Answers

What are the advantages of building-to-building wireless bridging?
License-free wireless bridges offer a fast and affordable way to implement secure, high-speed data connections between buildings. This can do away with the cost of an extra leased line, provide an emergency redundant communication link, or act as an economical data backhaul. By lowering installation costs and eliminating recurring payments associated with standard T1, E1 or DS-3 lines, wireless bridges can typically pay for themselves within a few months.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

  • Plan, test, deploy and manage Microsoft-based technologies, such as complicated Active Directory configurations, Exchange 2007 Server, MS Exchange, SMS Server and SQL Server.
  • Configuring and supporting network and server monitoring solutions including Microsoft Operations Manager.
  • For migrations to Windows XP, Windows Server 2003 or Exchange Server 2003, Progent can help with planning and can also provide local assistance in deployment at sites in Northern California.
  • Resolving intractable IT problems impacting the reliability or performance of multi-vendor IT systems
  • Expertise in helping major companies create a comprehensive security strategy that incorporates state-of-the-art technology from Microsoft and Cisco and conforms to industry best practices.
  • Large-scale project management and special project assistance, especially for company-wide upgrades or migrations to or within the Microsoft family of IT solutions.

Does Progent offer wireless solutions?
Progent's experience with wireless data communications includes RIM Blackberry Wireless Handhelds, 802.11x WiFi consulting, high-speed wide area wireless networking, and cellular modem integration. Progent's wireless services gives your small business access to expert support for telecommuting, mobile email, sales force automation, wireless CRM, and ad hoc networking.

How can Progent enhance my network security?
Progent's security services include a comprehensive security audit, disaster recovery, virus protection and deletion, spam filtering, firewall technology, ISP relationships, backup strategy definition, and planning for secure commerce. Progent's engineers offer ISA Server 2004 consulting to help your enterprise implement technology that builds on Windows 2003 security and Active Directory for policy-based security, acceleration and management. Progent offers CISSP Security Consulting Services to help your enterprise improve security in many areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, physical security, cryptography , telecommunications, network and Internet security, and business continuity planning.

Can Progent help maintain and improve my development environment for Linux applications?
Progent's Linux developer IT outsourcing services give your Linux specialists access to skilled IT professionals to design and manage your IT network without the cost and hassle of keeping a large in-house administrative and support organization. Progent's IT outsourcing allows Linux developers to concentrate their technical skill on vital business tasks while still enjoying the rewards of first-rate IT service. Progent has produced a Small Business IT Outsourcing White Paper that summarizes how outsourcing can save you money and improve productivity.

What services are available from Progent to support Windows Server 2003?
The complexity and integration requirements of Microsoft Windows Server 2003 calls for an IT engineer with hands-on background and extensive understanding about designing and building cohesive comprehensive business technology solutions. The experience of Progent's Microsoft-certified staff members, with an average of over 10 years of work history with Microsoft integration, guarantees success in selecting the version and set up of Microsoft Windows Server that aligns best with your business goals.

My business application needs 24x7 support. Can Progent help?
Progent can provide 24x7 onsite computer help and IT outsourcing services in Northern California. Progent's 24x7 Network Support Services combine the services of some of the the Bay Area's most capable Microsoft-certified support experts, the latest network management software, and cost-effective service programs to keep your business network performing smoothly.

Does Progent support building-to-building wireless networking?
Progent can help you plan, select, pilot, install and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline connectivity. For an example of Progent's technical services for building-to-building wireless bridging, visit the Wireless Integration Case Study.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help you configure a secure, robust e-commerce infrastructure and can provide support develop web sites that are integrated with sales and inventory software to lower the cost and strengthen the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you build custom web applications using standard development tools and or customize standard applications so that they work with your special business needs.

Does Progent offer consulting help for server clustering with Windows 2003 Server?
Progent offers server clustering support to enable your enterprise implement clustered server configurations that offer 100% uptime, even for routine maintenance functions. This non-stop capability is feasible because any server in a cluster can be brought down for maintenance work without impacting workers. Clustering also allows support personnel to perform critical security enhancements during regular business hours without impacting user productivity.

What is Progent's expertise with wide area networking?
Progent's IT consultants have ample experience working with dozens of leading Internet Service Providers and telecommunication carriers delivering a broad array of WAN and Internet connection options, including ADSL, ATM, DSL, frame relay, SDSL, T1, T3 and VPN solutions to support our clients' needs for multi-office networks, Internet access, and voice communications. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Covad, EarthLink, Global Crossing, Level 3 Communications/Genuity, MCI Worldcom/UUNET, Qwest Communications, PSINET, SAVVIS, SBC Pacific Bell, Sprint, Verio, XO Communications and NextWeb.

How can Progent help my Linux developers?
If you are creating UNIX or Linux applications on a system that includes Windows-based servers, desktops and software, Progent offers IT outsourcing services that keep your system productive while freeing you to focus on your field of high-value expertise. By taking advantage of automated system monitoring and providing remote and on-site support when you require it, Progent provides Linux and UNIX developer support that represents an economical way to maintain a business network that features top-level reliability, security and speed.

Does Progent offer special IT outsourcing packages for mid-sized businesses?

Progent offers San Francisco Bay Area mid-sized businesses two cost-effective outsourcing support packages built on Microsoft Operations Manager (MOM):

To download a single-page printer-friendly fact sheet summarizing Progent's two Network Monitoring Packages for mid-sized organizations, click:
Network Monitoring Packages 69 Kb PDF file).



More Questions and Answers

If your small business is in Marin County and you are looking for technical support, IT outsourcing, or high-level expertise from a Progent engineer:

Call 415-526-1400 or send email to information@progent.com
















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