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More Questions and Answers

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft-certified Excel application experts offer cost-effective online development support for programs that utilize Microsoft Office Excel or Microsoft Office 365 Excel as a front-end or back-end platform for specialized business applications. Progent can assist you to plan, program, test, deploy, and administer new software; maintain and enhance existing software; and upgrade applications built with older releases of Microsoft Office Excel to newer ones. Progent provides expertise with VBA and Microsoft Office Access program development and can assist your company to integrate Excel-powered programs to Microsoft SQL Server or other external DBMs that can include realtime information. Progent's consultants can also help your organization to implement environments that integrate Microsoft Office Excel with other Microsoft products including Word, PowerPoint, Project, and SharePoint Foundation. Progent can also help you to migrate to newer Excel releases, including the advanced 64-bit version, and can deliver cost-effective remote webinar training classes in Excel that can be tailored for a single person or groups.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for recovering applications and services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager and VMware NSX consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery system powered by VMware SRM.

What online services are available for maintaining Cisco routers?
Among the typical remote Cisco router support services offered by Progent are configuring hostname, IP addressing, routing tables, clock, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing maps, and line settings; upgrading router's IOS image; setting up and confirming router failover; fixing VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus policy and disaster recovery strategy.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified security professionals can assist you develop a comprehensive IT security strategy that includes technologies plus policies to guard your information resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Forefront TMG 2010 specialists can assist you to support Microsoft's discontinued firewall servers. Progent's Cisco ASA 5500-X firewall with Firepower engineers can assist you to deploy Cisco network appliances for optimum network security. Progent's security assessment scanning service packages provide economical and objective evaluations of your existing external and internal security environment. Progent's Email Guard spam and virus filtering service can stop spam and email-borne viruses before they make it to your firewall.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP (Great Plains) makes it affordable to develop specialized Microsoft Dynamics GP programs that provide all of the core capability of proven Microsoft Dynamics GP solutions but also handle the particular requirements of your company. With access to the Modifier with Microsoft Visual Basic for Applications, application programmers can work with the most widely used programming environment in the IT world to adapt Microsoft Dynamics GP information views, add or change business logic, produce custom forms and reports, or expand integration with Microsoft Office applications. Progent's experience with Microsoft .NET support, Microsoft SQL Server 2016 integration, SQL Server 2014 support, and programming experience with VBasic, XML, and other developer environments allows clients to create specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Great Plains.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 enhances the speed and simplifies the implementation of DAGs, which provide an automatic failover cluster for high availability (HA). Database Availability Groups in MS Exchange Server 2016 reduce failover times by as much as one third compared to Exchange 2013. Additional improvements cover configuration defaults that follow industry best practices for data protection. Progent's certified Exchange consultants can provide Database Availability Group consulting services to help you to design, deploy and maintain a DAG environment the provides advanced protection for your Exchange mailboxes.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure cloud integration consultants can help you with every phase of Azure cloud integration such as requirements definition, readiness assessment, solution design, pre-production testing, deployment, centralized administration, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based resources, and Progent's Microsoft Gold-certified consulting experts can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to create a hybrid environment that transparently combines physical datacenters with Azure-based services.

Can Progent help my business develop custom eCommerce applications?
Progent's application experts can help your business to create web sites that are driven by sales and inventory applications to lower the cost and strengthen the dependability of on-line commerce. Progent can help you to configure a secure, reliable e-commerce infrastructure and create specialized web applications based on standard tools and or customize standard software so that they support your specific business needs. Progent can provide online services from experienced Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL experts to assist you to carry out mission-critical development projects.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers online or on-premises help from a certified CCIE specialist to help you to plan, deploy, administer and repair converged communications environments that incorporate Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting organizations of all sizes to build advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive library of UC applications like Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express, and Unified Mobility.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of certified SQL Server 2012 engineers and experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and data security professionals to help your business to manage your SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist your organization to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently based on leading practices.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade services for Windows 10 offered by Progent include ROI analysis, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and ongoing consulting support.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS planning and integration consultants can provide affordable online support to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent offers occasional support or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud platform.



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