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What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can help you to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable remote or on-premises expertise to help companies to migrate smoothly to an advanced unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for access to a SIP PSTN trunk.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular handheld devices, allows single login with Microsoft Azure Active Directory, and strengthens security. Progent's certified Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training created for clients who desire to increase their knowledge of mainstream office productivity tools and network infrastructure. Find out more about Progent's Office Word and Office 365 Word custom training, Office Excel and Office 365 Excel training and programming help, Microsoft Project expertise, and seminars on macOS and OS X application software. Progent also provides live remote webinar training seminars. Virtual interactive webinars offer a flexible and low-cost solution for teaching your IT staff to operate a broad selection of important applications.

Progent also offers detailed documentation for all delivered services. These comprehensive service reports offer your in-house IT staff a convenient and useful chronicle of key technical issues concerning your IT system and can provide insight on how to prepare for and resolve problems to come.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting knowledge in special application areas, enabling you to develop fast, low-cost and effective business solutions that fit the unique needs of your company. Progent's software application developers can help your business to customize Microsoft's popular eCommerce-capable offerings including:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    How Can Progent help with Microsoft SharePoint?
    Progent has been delivering SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid configuration is best suited for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in specific jobs related to your SharePoint 2013 deployment.

    Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Microsoft-certified consultants and consultants for Virtual PC for Mac technology can help your company to connect your macOS and OS X workstations with your Exchange server through expert Office 365 Outlook for Mac support. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled and tested. Progent can also provide a broad array of Exchange support services including systems integration, troubleshooting, security, remote access, performance tuning, plus spam protection and email encryption. Progent also offers customized in person or remote macOS webinars.

    Does Progent offer expertise with VMware NSX network virtualization?
    VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.

    Can Progent help us move our data center to a colocation facility?
    There are hundreds of enterprise-class Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's colocation center expert consultants can enhance your systemís redundancy and performance by helping you choose a colo site that addresses the particular requirements of your business including geographic proximity, space, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for companies with hardware located at collocation hosting facilities and requiring on-demand on-premises service at the collocation facility plus online help from Microsoft and Cisco certified experts. Progent offers a selection of colo center consulting services including system architecture evaluation, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and installation of zero-downtime configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server clustering systems.

    Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.



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    If your small business is in Marin County and you are looking for computer help, information technology outsourcing, or top-level services from a Progent engineer, call 415-526-1400 or visit Contact Progent.
















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