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What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere consultants can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud tools for managing private and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to help your business to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers remote and onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your information network.

Does Progent support all major data backup/recovery products and services?
Progent's data backup experts can provide support for a wide array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and smartphones. Progent can help you with leading data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as an affordable and fully managed service for reliable backup and disaster recovery (BDR).

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Read about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small and medium-size organizations

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle software programmer. Progent can assist you to develop efficient mechanisms for critical Oracle DBA tasks including database tuning, backup and restore strategies, and database security, or mentor your in-house staff how to follow industry best practices for simplifying various management procedures. Progent can in addition provide the services of a PL/SQL programmer to assist you to build, test, troubleshoot, or migrate Oracle applications that can range from forms to database-powered web sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune current SQL code by utilizing Oracle's SQL Access Advisor.

Can Progent help us integrate and manage Android smartphones?
Progent's Android phone and tablet integration consulting have years of experience delivering remote and on-premises support for businesses of all sizes who need to integrate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent has the range of skills to solve network issues that involve numerous manufacturers and that entail a mix of older and current technology. Progent provides cost-effective online technical support to help you with any stage of planning, configuring, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management services to ensure that you complete major IT projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual classes to show you how to manage and use Android phones and tablets to maximize their business value.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP (Great Plains) makes it possible to design customized Great Plains programs that offer all of the basic capability of proven Great Plains applications but also handle the specialized requirements of your business. With the use of the Modifier with Microsoft Visual Basic for Applications, developers are able to design with the most popular customization environment in the software industry to adapt Microsoft Dynamics GP data views, add or modify business logic, produce custom forms and reports, or extend interaction with Microsoft Office applications. Progent's experience with Microsoft .NET programming, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, and programming experience with VBasic, XML, and other developer environments allows clients to create specialized mission-critical programs and eCommerce solutions that work seamlessly with Great Plains.

Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses access to a consultant with expertise in Microsoft Exchange 2016 migration, Exchange Server 2013 Database Availability Group design, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Cloud Witness integration, Windows Server 2012 R2 virtual networking support services, Windows 2008 failover clustering support, and Microsoft System Center Data Protection Manager deployment in order to create an advanced fault-tolerant messaging environment that accommodates onsite users, branch offices, at-home employees, and road warriors. Progent's ProSight Email Guard is a spam filtering service platform that intercepts spam and email-borne viruses and features cloud-based disaster recovery via spooling. Progent's CISSP and CISM-certified network security professionals can assist your company to create infrastructure, policies, and processes that maximize Exchange protection.

What services are offered by Progent for migrating to Exchange 2016?
Progent's certified MS Exchange Server 2016 consultants can help you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to create, justify and implement a plan to to Windows Server 2012 R2 or later from a Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft-certified consultants can also provide affordable and effective online consulting services and technical support so you can maintain Windows Server 2012 deployments. Progent can assist you to determine the strategic value of upgrading from earlier versions of Windows Server and can follow best practices to support a smooth transition to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that combines on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration

How can Progent help my Linux developers?
If you are developing Linux or UNIX based software on a network that includes Microsoft-based servers, workstations and applications, Progent offers IT outsourcing and services that keep your system fully operational while reliving you to focus on your area of highest value expertise. By using automated network monitoring and providing remote and optional on-site help as needed, Progent provides UNIX developer support that provides an affordable way to maintain an information technology network that features high uptime, comprehensive security and performance.



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