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How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create transparent hybrid networks that combine Office 365 and local installations of Exchange. This permits you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget. To learn more about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-OS business network that combines Linux/UNIX and Windows servers, Progent offers security support by giving you access to a CISSP-certified IT expert to help your entire enterprise in a broad range of security concerns. CISSP Certification recognizes mastery of a worldwide standard for network security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified expert to help your company in a broad range of security areas including:

  • Security Administration Procedures
  • Security Architecture and Paradigms
  • Access Control Systems and Methodology
  • Applications Development Security
  • Process Security
  • Site Security
  • Cryptography
  • Telecommunications, LAN and Internet Security
  • Disaster Recovery Planning
  • Law and Ethics

    Can Progent help us integrate our network with Amazon AWS cloud services?
    Progent's Amazon Web Services (AWS) planning and integration experts offer cost-effective remote consulting to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid networking models that efficiently incorporate Amazon AWS resources. Progent can provide as-needed expertise or Progent can deliver project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS cloud platform.

    How Can Progent help us with SQL Server 2014?
    Microsoft SQL Server 2014 includes major improvements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include planning, deployment, administration, troubleshooting, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment. In case your organization is currently running Microsoft SQL Server 2014, Progent can assist you to perform a smooth migration to SQL Server 2016.

    Does Progent offer support for Microsoft Dynamics NAV ERP software?
    The most recent version of Microsoft Dynamics NAV ERP includes several new features including Personalized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV software consultants can provide programming, integration and troubleshooting support to enable you to take advantage of MS Dynamics NAV. Progentís consultants can help you to connect Microsoft Dynamics NAV ERP software to other systems and applications. In addition, Progent can help you to create and analyze data warehouses so you can enhance your understanding of your operations, attract more customers, expand your sales campaigns, and build productive partnerships.

    Can Progent assist my business to migrate to 64-bit computing?
    Progentís 64-bit migration specialists can help your organization to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit computing, plan an economical upgrade process that minimizes operational interruptions, and deliver timely online support to assist your company to install 64-bit software and applications on your current computers. Progent's Microsoft Gold qualified processing engineers can help you to install the 64-bit editions of Microsoft products such as Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.

    Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
    Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, among the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration plan, train your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business value.

    How Can Progent help our company migrate to Exchange 2013?
    Progent offers expert Microsoft Exchange Server 2013 migration support such as risk/benefit evaluation, outsourced or co-sourced project management services, site readiness preparation, specification of all new software licenses and equipment needed, setting up your Active Directory (AD) forest and its domains for optimal operation with your Exchange Server 2013 environment, configuring DAGS that provide HA and resilience to your Exchange mailboxes, pilot verification at a customer's location or at Progent's testing lab, managing temporary coexistence of Exchange Server 2013 and older versions of Exchange Server, deployment of the production system, deactivating the previous system, and training for customer's IT staff and end users.

    Can Progent help configure and integrate Cisco wireless VoIP phones?
    Successful integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous key pieces of your wireless environment such as APs, routers, wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you build and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.

    Does Progent support all major data backup/recovery products and services?
    Progent's backup experts can provide support for a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent can provide help for all major backup products including Acronis, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help your company to design, upgrade, or maintain backup/restore solutions for a range of topologies including on-premises, edge to datacenter, cloud, or hybrid.

    What services are offered by Progent for migrating to Exchange 2016?
    Progent's Microsoft Exchange 2016 migration consultants can assist your business in any and all phases of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).



    More Questions and Answers

    If your small business is in Marin County and you need technical help, IT outsourcing, or top-level expertise from a Progent engineer, call 415-526-1400 or visit Contact Progent.
















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