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Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Read about Progent's complete ProSight family of value-priced managed services for small and medium-size organizations

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with any of the network security disciplines addressed within the GIAC certification including evaluating infrastructure security mechanisms, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security incidents.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud integration, supports popular handheld devices, allows single login with Azure Active Directory, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful platform.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for high availability IT systems offer access to Microsoft and Cisco-certified network professionals who can show you how to implement a robust network that includes key technologies and procedures for mission critical environments. Progentís engineering professionals can help you to configure a system architecture with features that include fault tolerant Internet connections, network load balancing, fault tolerant data centers, cloud backup, high-availability interoffice connections, and fault tolerant multi-site systems. Progent can also provide disaster recovery preparedness experts to help you plan, test, and document a recovery process founded on best practices.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent release of Microsoft Dynamics NAV ERP includes powerful new features such as tailored Role Centers, enhanced BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts can provide programming, integration and debugging services to help your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to connect Microsoft Dynamics NAV to additional systems and applications. In addition, Progent can assist your organization to design and analyze data warehouses so you can improve your understanding of your business, attract additional clients, refine your sales strategies, and build productive partnerships.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

How can we outsource our network management to Progent?
Progent provides a selection of budget-friendly, fixed-price managed services designed to allow small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by many of the industry's top enterprises. The ProSight suite of outsourced network management services covers all critical facets of modern networking including email protection, behavioral-based threat defense, patch management, automated backup/recovery, network infrastructure management, private cloud hosting, and network documentation management. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support engineer and network consultant has access to the technical and educational resources needed to provide the best computer help available. Progent has world-class expertise in the architecture, deployment and maintenance of Microsoft-based information technology. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 support, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 consulting and support, plus Windows 10 planning consulting, Microsoft Windows 8.1 technical support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 application development and training, and Dynamics GP (Great Plains) development.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers comprehensive consulting know-how in crucial application areas, enabling you to develop fast, low-cost and effective business solutions that fit the unique needs of your company. Progent's software application developers can help your company to customize Microsoft's popular eCommerce-capable offerings including:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)

    We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
    Progent can supply businesses with an IT management expert who can function as a temporary or part-time CIO. This veteran IT officer can offer long-term direction to assist your company to integrate appropriate technology to enhance business processes so they align more closely with your corporate goals. Your business can develop and implement a well thought out information technology plan without incurring the expense of a full-time senior IT executive. Vital services Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, building and tracking models for ROI, reengineering workflows, reviewing contracts with suppliers, defining security and compliance standards, cash flow management, streamlining data center administration, patch control, network asset documentation management, and disaster recovery planning.

    How can Progent's consultants help with Microsoft SQL Server?
    Progent's certified SQL Server consultants, database application developers, database administrators, project managers, Cisco network infrastructure architects, disaster recovery planning specialists, and IT security consultants can assist your business to support and enhance your SQL Server solution, develop or troubleshoot database business software, assess the potential advantages of moving to Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an older release of SQL Server or from a different RDBMS platform, set up test systems at your site or at Progent's lab, plan and execute an efficient migration to SQL Server, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server.

    How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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    If your small business is in Marin County and you are in need of technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 415-526-1400 or visit Contact Progent.

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