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Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure monitoring and management service makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that need important updates, or identifying the cause of performance issues. Find out more about Progent's complete ProSight series of affordable network monitoring and management services for small organizations.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for recovering services rapidly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to help you to design, configure, test and maintain a DR solution powered by VMware SRM.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Read about Progent's entire ProSight portfolio of affordable outsourced network management services for small and medium-size businesses

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover rapidly after a ransomware incident. Progent will work with you personally to gather information concerning your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 improves the performance and streamlines the deployment of DAGs, which offer an automatic failover cluster for high availability (HA). Database Availability Groups in Microsoft Exchange 2016 Server lower failover times by an estimated one third relative to Microsoft Exchange 2013. Other improvements include configuration defaults that follow industry best practices for disaster recovery. Progent's certified Exchange experts can provide DAG consulting services to assist your business to plan, deploy and manage a Database Availability Group environment the offers advanced protection for your Exchange 2016 mailbox servers.

What web development services are available from Progent?
Web development services offered by Progent's Experts Team include web design, web implementation, .ASP and .NET application development, web graphics, and on-site training in web creation software. Progent can also provide development consultants who can help you develop and integrate custom eCommerce applications. For data-intensive web sites, Progent can provide online access to certified Microsoft SQL Server programmers and Oracle RDBMS application developers.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts can provide remote and onsite expertise to help you with any aspect of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can help you to support your existing reporting environment, assist you to migrate reports from a legacy reporting platform to a current solution, and deliver as-needed remote training tailored to your specific needs. Progentís management reporting professionals offer expertise in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project experts can provide advanced support in deploying and managing Microsoft Office Project Server and Microsoft Project Online and can deliver a wide range of cost-effective remote consulting services based on leading practices to help organizations of any size to receive all the advantages of this leading platform. Services offered by Progent include project planning, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and customized online training.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist you to migrate from an earlier release of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible business value. Progent can also provide SCVMM 2016 migration consulting to help your organization to design and carry out an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger security features, more affordable VMM storage fabric, and other enhancements.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration experts can help you to design, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers cost-effective remote or onsite expertise to assist you to migrate efficiently to a productive communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.

Where can I review testimonials from Progent's customers?
Progent has provided remote or onsite IT consulting help to businesses in every state in the country. Many of these clients have shown their appreciation to Progent via testimonials to the quality of Progent's service personnel. Check out Progent's client testimonials to see what they have said about the high level of Progent's IT services.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and streamline critical business processes to get products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer consultants can help you to evaluate the business advantages of XenServer as well as additional Citrix products, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Access developers and consultants can provide economical remote support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers custom webinar classes for Office Access application programming and DBA services.



More Questions and Answers

If your small business is in Marin County and you are looking for computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 415-526-1400 or visit Contact Progent.
















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