Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

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Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP makes it affordable to create specialized Microsoft Dynamics GP programs that provide all of the core functionality of proven Microsoft Dynamics GP solutions but also address the specialized requirements of your company. With the utilization of the Modifier with MS Visual Basic, software engineers are able to design with the most popular programming environment in the software industry to adapt Microsoft Great Plains data views, add or change business logic, produce custom forms and reports, or extend connectivity with Microsoft Office applications. Progent's experience with Microsoft .NET support, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, and programming background with VBasic, XML, and other developer environments allows clients to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Great Plains.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to help you design and implement high-availability infrastructure for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office connections based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable 24x7 interoffice connectivity.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

Which ERP and MRP programs are supported by Progent?
Progent provides Enterprise Resource Planning and Manufacturing Resource Planning consulting for a variety of products such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ERP by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Accounting Software by Intuit

    How can Progent help my company upgrade to Windows 8.1?
    Progent's Microsoft certified Windows 8.1 migration engineers can assist you to evaluate Windows 8.1 to verify application and driver compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also show you how to evaluate the likely business benefits of adopting Microsoft Windows 8.1. If Microsoft Windows 8.1 makes sense for your business strategy, Progent can assist your IT organization to plan and implement a smooth upgrade to Windows 8.1 from a previous version of Windows. Progent's consultants can also provide Windows 10 migration help.

    Does Progent offer support for Microsoft SQL Server 2012?
    Progent can provide the support of Microsoft-certified SQL Server 2012 engineers and seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and data security consultants to assist your business to maintain your SQL Server 2012 environment and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

    Does Progent offer project management services?
    For enterprise customers in need of advanced project management support, Progent offers the services of senior information technology experts with years of experience in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist organizations to follow leading practices to ensure that major projects are completed on time and within budget.

    Can Progent help with setting up and using Microsoft Project?
    Progent's certified Microsoft Project consultants offer in-depth expertise in deploying and managing Microsoft Office Project Server and Microsoft Project Online and can deliver a wide variety of affordable online consulting services based on best practices to help organizations of any size to receive all the benefits of this leading project management solution. Consulting support offered by Progent include project design, installation and migration, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.

    Can Progent help my business develop custom eCommerce applications?
    Progent's IT consultants can assist you to develop web applications that are driven by sales and inventory applications to minimize the expense and maximize the dependability of on-line commerce. Progent can show you how to set up a secure, reliable e-commerce environment and design custom web applications based on standard development tools and or customize standard applications so that they work with your specific business requirements. Progent can provide affordable online services from certified Microsoft SQL Server programmers and Oracle programmers and DBAs, and MySQL consultants to help you to carry out line-of-business development projects.

    Can Progent assist my business to migrate to 64-bit computing?
    Progentís 64-bit upgrade support specialists can assist you to enhance your application servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit processing, plan a cost-effective upgrade process that minimizes business interruptions, and deliver responsive online support to assist your organization to install 64-bit operating systems and application programs on your existing computers. Progent's Microsoft Gold certified computing consultants can help you to integrate the 64-bit editions of Microsoft platforms like Windows Server 2008, Exchange Server, Windows 7, and Office Excel.

    How can Progent help improve the fault tolerance of my network?
    Progent's fault-tolerant IT consulting experts can help you build a cost-effective, fault-tolerant network that deals with critical areas involving a wide range of system infrastructure technologies and methodologies including non-stop Internet connections, server clustering, network load balancing, Data Center solutions, multi-site connectivity, and business continuity planning.

    What are the key features of Progent's IT outsourcing packages?
    Components of Progent's IT outsourcing packages include network assessment to ensure that your computer system satisfies required levels of security and off-site connectivity, 24x7 system monitoring using MOM to anticipate problems before they impact your productivity, if required Help Desk Services from Progent's IT experts, security audit to help preserve your network from hackers and virus attacks, installation of Service Packs and security updates for servers and applications, reduced rates on Progentís remote and on-premises network support services, and access to Progentís team of Microsoft-certified IT consultants and support technicians.

    What is Managed Network Monitoring and how can it help my business?
    Managed Network Monitoring is a type of outsourcing that enables your in-house IT organization to benefit from the server monitoring services of an outside consulting firm. If your business has a small in-house information technology organization, Progent's Managed Network Monitoring outsourcing package is an economical way to increase network reliability, performance and security.

    Key components of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and installs Microsoft Operations Manager
  • Progent sets up a remote Microsoft Operations Manager server to monitor your network
  • Progent provides Contact Center support, coordinated with Microsoft Operations Manager
  • Progent remotely monitors, diagnoses, and/or fixes problems
  • Progent performs ongoing service management including application of service packs and security patches
  • Hardware must be under manufacturer's on-premises warranty service

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    If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are in need of technical help, information technology outsourcing, or advanced services from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.

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