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Does Progent support all major data backup/recovery products and services?
Progent's data backup consultants can provide help for a broad range of utilities and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can help you with all major backup products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis, MozyPro, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized organizations as an affordable end-to-end service for reliable backup/disaster recovery.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles apart. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to prove compliance with information assurance standards and government mandates.

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness to stop or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup environment that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 consultants can provide a range of network consulting services to help companies of all sizes to maintain, administer, and repair IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 migration help.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has been responsible for the design and implementation of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent established Progent in order to meet the needs of small businesses who can't justify the high cost of maintaining a large IT staff but who still require information networks with enterprise-class dependability, protection, and performance.

How can Progent help my Linux developers?
If you are creating UNIX software on a network that includes Microsoft-based servers, desktops and software, Progent offers IT outsourcing and services that keep your system fully operational while freeing you to focus on your area of highest value expertise. By using automated server monitoring and providing online and optional onsite support as needed, Progent provides Linux and UNIX developer support that provides an affordable way to manage an information technology network that features high uptime, tight security and performance.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of legacy application configuration objects in on-line AD systems, and repair of unsuccessful installations of AD and AD-integrated software. Progent is also skilled in working with advanced Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address key issues including AD naming conventions, hierarchical structure, IT management structure, use and design of group policy objects, as well as protection and monitoring definitions. Progent can also anticipate the impacts of server and service implementations on capability and performance. Progent can assist businesses to design and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer advanced online consulting to help businesses of all sizes to connect their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective hybrid ecosystems that can include Windows and Linux systems and apps in hybrid architectures that combine physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consulting experts can help organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your company to move from an older edition of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 environment so you realize the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to assist your organization to design and execute an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security features, high availability VMM storage options, and other improvements.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.



More Questions and Answers

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for computer help, information technology outsourcing, or advanced services from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.
















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