More Questions and Answers
How can Progent improve the effectiveness of my in-house IT staff?
Progent's certified professionals offer one-on-one training on sophisticated, mission-critical IT topics for which your organization requires in-house expertise. Progent's knowledge transfer services to your internal IT staff makes smart business sense in areas that include Active Directory, Exchange Server 2007, Microsoft ISA Server, or Cisco network infrastructure and Voice over IP technology.
Does Progent offer advanced training for Microsoft Word?
Progent offers companies in the San Francisco Bay Area and major cities across the United States a
certified professional familiar with the new functions of Microsoft Word 2007 or Word 2003. A consultant from Progent's Experts Team can offer
1-on-1 Microsoft Office Word training to keep your organization up to speed with Word 2007 or Word 2003.
In addition to onsite classes, Progent also offers interactive online webinar education seminars for MS Word. Virtual interactive webinars are a convenient, affordable, and efficient way for training your personnel the many productivity tools incorporated into Microsoft Office Word.
Does Progent have a defined methodology for best practices in solving IT problems?
Progent’s staff of Microsoft and Cisco-qualified engineers have in-depth IT industry experience, on the front lines of IT support, performing a multitude of technical projects for a diverse assortment of customers. Every Progent expert brings a set of personal methodologies from this broad industry background, and these are further enhanced by the corporate-wide best practices education that Progent teaches its support group. For larger projects, Progent consultants employ the Microsoft Solutions Framework structure for task management which breaks projects down into discrete and manageable sections that decrease the possibility of a project getting out of control.
Does Progent offer help with specific Apple Mac applications?
Progent's Mac experts can nurture the creative aspect of Mac networks by providing consulting services and teaching in graphics, audio, and multi-media. Progent's consultants offer expertise in a range of Macintosh applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Final Cut Pro, Adobe After Effects, Apple Motion, Apple Logic, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also help you with specific projects such as scanning or digitizing sound or motion video or installing an audio/video post-production facility.
Who founded Progent?
Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 25-year network support veteran and has been responsible for the design and implementation of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to address the needs of small companies who can't justify the burden of maintaining a large IT team but who still require information networks with enterprise-class reliability, protection, and performance.
How can Progent help large enterprises?
Progent's IT experts can assist large businesses to plan, deploy, and support major rollouts of core Microsoft technology by providing services such as Active Directory (AD) expertise, Microsoft Exchange Server help, Configuration Manager and Systems Management Server consulting, and SQL Server 2008 expertise. Progent has assisted some of the world's largest companies to integrate mission-critical IT solutions powered by Microsoft technology and can offer transparent branch office support services for enterprises with branch offices in the Bay Area or in major cities through the U.S.
Can Progent help maintain and improve my development environment for Linux applications?
Progent's Linux developer IT outsourcing services offer your Linux specialists access to experienced IT professionals to design and support your IT network without the cost and hassle of keeping a large in-house administrative and support team. Progent's IT outsourcing allows Linux developers to concentrate their technical skill on core business tasks while still receiving the rewards of high-quality IT service. Progent has produced a Small Business IT Outsourcing White Paper that details how outsourcing can save you money and boost productivity.
What consulting services are available from Progent for Firewall and VPN security?
Progent's security consulting experts have extensive background deploying and maintaining
Firewall/VPN products from multiple vendors and can show you how to create a smart security system and then implement, administer and support it. Also, Progent's CISSP certified engineers and CISM certified consulting experts can advise you ways to build security into your business procedures.
What services from Progent can help my company take full advantage of an external Data Center?
Progent's Data Center service experts can improve your IT system's fault tolerance and capacity by helping you select a Data Center that matches the unique requirements of your business, which may include convenient location, space, access options, cost, and value-added features and services.
What are the advantages of being a Microsoft-Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support expert and computer consultant has access to the technical and educational tools required to provide the best information technology service available. Progent has world-class expertise in the architecture, implementation and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified experts offer Active Directory expertise, Exchange Server 2007 consulting, Exchange Server support, and Microsoft .NET Server consulting, plus Windows XP and Vista desktop help, Microsoft Office support and training, and Great Plains Software application development.
More Questions and Answers
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
area
and you are in need of computer support, information technology outsourcing, or high-level services from a certified Progent consultant:
Call 831-600-4300 or send email to information@progent.com
