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How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultantscan provide expert online consulting support to help companies of all sizes to connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that utilize physical IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Office 365 integration solutions with on-premises installations of Exchange, Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.

Does Progent offer fast and affordable network health audits?
Prosight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and more secure Active Directory environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Office Excel application experts offer affordable remote programming support for programs that use Microsoft Office Excel or Microsoft Office 365 Excel as a tool for custom business applications. Progent's engineers can assist your company to design, code, pilot, install, and manage new software; support and enhance current ones; and migrate applications built with earlier releases of Microsoft Excel to newer editions. Progent offers support for Microsoft Excel VBA and Microsoft Office Access program development and can help you to integrate Excel-based programs to SQL Server or other external DBMs that can incorporate realtime information. Progent's Excel experts can also help you to implement environments that combine Microsoft Office Excel with other Microsoft product families including Office Word, PowerPoint, Project, and SharePoint. Progent can also help your company to upgrade to more current Excel versions, including the latest 64-bit version, and can deliver cost-effective online virtual training in Excel that can be customized for individuals or large groups.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS Internet Data Center in Sacramento, California has a collection of advanced servers and network infrastructure intended to be used online or on premises to facilitate system testing, evaluations, performance modeling, troubleshooting, business continuity simulation, training, and additional reasons to help Progent's customers successfully carry out large-scale IT initiatives.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project Server consultants offer comprehensive remote and on-premises support for Microsoft Project Server and for Microsoft platforms that work closely with Project Server. Services provided by Progent include Project Professional and Project Web App planning and support, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange Server 2016 migration, Exchange 2013 Server consulting, Excel and Office 365 Excel development, and Office and Office 365 PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE consultants to assist your company to enhance your environment to support local, branch office, home-based, and mobile users so that they can utilize Project Server 2010 to work together safely and productively. Progent's network security consultants can assist you to define and police security workflows that safeguard important project data without disrupting productive information exchange.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the cost-effective services of remote Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet access solution meets your business requirements. Support services available from Progent include evaluation of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and designing dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent edition of MS Dynamics NAV includes powerful innovations such as tailored Role Centers, enhanced BI and reporting options, and advanced workflow management. Progent's Dynamics NAV software consultants offer custom programming, configuration and debugging services to enable you to benefit from Microsoft Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV to additional systems and programs. Also, Progent can help your organization to design and utilize databases so you can enhance your understanding of your business, acquire more clients, refine your sales campaigns, and form successful partnerships.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager, is a unified voicemail solution that facilitates teamwork by providing a variety of alternatives for accessing voice messages within an environment that is simple to deploy and manage. Cisco Unity Connection allows you to access and manage your voice messages from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, IVR, and automated-attendant functions for small to mid-size businesses (SMBs) and corporate satellite offices with up to 500 users. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your voice messaging deployment continues to deliver the highest possible competitive value.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites located up to 185 miles apart. Progent can provide access to a certified NetApp MetroCluster expert who can assist your business to design, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering help with tasks like assigning shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight suite of managed services for small businesses.

Why does Progent recommend upgrading from Exchange 2000 or 2003 Server to Exchange Server 2016?
Microsoft Exchange 2016 provides significant enhancements over previous versions of Exchange through features including native capability for high-availability mailbox server clustering called Database Availability Groups the ability to use low-cost disk drives to cut the cost of large e-mail inboxes, a feature-rich web client that works with all popular web browsers, advanced voice mail capability featuring voice-to-text conversion, and a variety of mechanisms for enhancing security and regulatory compliance. Microsoft estimates that if judiciously configured, up-to-date releases of Exchange Server can reduce messaging costs by as much as 80%. Since Microsoft no longer supports Microsoft Exchange Server 2003, businesses have another incentive to ask Progent's Microsoft Exchange 2016 experts about upgrading to the latest version of Microsoft Exchange.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers companies expert help for solutions from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper-NetScreen, SonicWALL, and Symantec. Progent can help you design a detailed security plan and select appropriate technologies from a variety of vendors to achieve your security objectives while staying within your budget restraints.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and mid-size organizations automatic backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-aware protection for critical platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consulting experts can assist you to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management services to make sure you finish your SCDPM 2016 deployment on schedule and on budget.



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If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you require computer assistance, IT outsourcing, or high-level expertise from a certified Progent professional, call 831-600-4300 or visit Contact Progent.
















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