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What versions of VMware's virtualization software are supported by Progent?
VMware Server is a free virtualization product that runs as a conventional application on Linux and Microsoft Windows Servers. VMware Server enables companies to partition a physical server into multiple virtual machines and to experiment with virtualization with minimal monetary outlay. vSphere Hypervisor (ESXi) is a free entry-level product that installs without a host OS. VMware vSphere Hypervisor is well suited for programmers, workgroups, and satellite offices who wish to streamline software development, evaluate software in ready-to-run virtual environments, re-host outdated operating systems, save time in server provisioning, and operate resource-intensive application programs including email, SQL, and ERP. Progent's experienced VMware Virtual Server engineers can assist you with VMware Virtual Server, VMware GSX Server, and VMware Infrastructure 3 so your business can benefit from VMware server consolidation.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft operating systems and applications and Cisco networking products, but Progent has broad experience in the design, installation, and integration of seamless networks that combine products from multiple popular vendors. Services available from Progent include Mac OS X and iPad consulting, Linux integration, Sun Solaris coexistence with Windows, Apple iPhone integration and management, Google Android phone and tablet integration, RIM BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-qualified IT professionals who can show you how to perform a seamless IT infrastructure relocation to a new facility, including data center selection and deployment, project management, creating a comprehensive security strategy that covers physical security, ISP selection and synchronization, and non-disruptive network updates. Progent can also assist your company to identify a colo center to host your critical applications, plan your environment, and provide continuing remote data center support.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent offers medium size organizations in the San Francisco Bay Area and in larger cities throughout the S. two basic outsourcing support programs based on Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To view a concise printer-friendly spec sheet summarizing Progent's two Network Monitoring Packages for mid-sized businesses, click:Network Monitoring Packages.

    Can Progent help us integrate our network with Amazon AWS cloud services?
    Progent's Amazon AWS cloud integration experts can provide cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers as-needed support or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud platform.

    How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
    Progent's Exchange migration experts employ documented best practices to help you migrate from POP3 email installations to Exchange Server 2016. Progent handles essential procedures such as coordinating domain names so that both local and remote workers make a trouble-free migration from POP3 email. Progent can assist you with configuring an on-site Exchange Server environment or help you locate and administer your Exchange Server in an external, third-party Data Center.

    Can Progent help set up pilot systems to help our company test new technology?
    The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento has a collection of advanced computers and network support infrastructure intended to be used remotely or on premises to facilitate piloting, assessments, performance modeling, repair, disaster recovery planning, education, and other reasons to help Progent's customers successfully carry out major projects.

    Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
    Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a unified voicemail solution that accelerates teamwork by providing flexible set of options for accessing calls and messages within an environment that is easy to implement and manage. Cisco Unity Connection lets you read and manage your voicemail from your email inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and automated-attendant functions for small to medium businesses and corporate satellite offices with up to 500 users. Progent's Cisco-qualified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your voice messaging solution continues to deliver significant business value.

    Does Progent have a defined methodology for best practices in solving IT problems?
    Progentís staff of Microsoft and Cisco-qualified engineers have extensive information technology industry experience, on the front lines of business network support, performing a multitude of networking tasks for a diverse assortment of customers. Every Progent consultant carries a set of personal best practices from this broad industry experience, and these are further refined by the corporate-wide best practices training that Progent teaches its engineering staff. For larger engagements, Progent consulting staff employ the Microsoft Solutions Framework (MSF) model for task management which divides projects into discrete and manageable sections that decrease the risk of a project getting out of control.

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    If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for technical assistance, information technology outsourcing, or advanced expertise from a Progent professional, call 831-600-4300 or visit Contact Progent.

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