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Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates key technologies first developed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a smooth migration plan, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultantscan provide expert online support services to help organizations of any size to connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in hybrid topologies that utilize physical resources along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud integration support services such as Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging.

What are the advantages of Progent's model for remote support?
Most IT issues can be fixed quickly by Progent's group of remote service experts. This eliminates lost productivity which can be caused by waiting for a local consultant to show up in person. In addition, many freelance consultants and network consulting firms require minimum on-site charges that may turn a ten-minute problem into a 2-hour expense. Progentís model of billing per minute and charging exclusively for service that is performed permits Progentís remote service experts to solve hundreds of small problems every day at the least feasible expense. In addition, the confidence of knowing there is ready access to Progent's large team of technical consultants opens the door to a new realm of powerful network technologies that many small organizations might otherwise rule out because of the risk of having insufficient support resources.

How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server experts, database software programmers, database administration experts, project management consultants, Cisco CCIE-certified network engineers, disaster recovery specialists, and certified network security consultants can help your business to support and enhance your SQL Server environment, create or troubleshoot database business software, assess the likely business benefits of moving to Microsoft SQL Server 2016 or transitioning to SQL Server 2014 from an earlier version of SQL Server or from a legacy database system, install test systems at your datacenter or at Progent's test lab, plan and execute a smooth transition to SQL Server, and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts can assist your business to migrate to Aironet access points and Cisco wireless controllers that comply with the recently approved 802.11ac Wi-Fi standard, making it possible to get three times the speed for your wireless network while extending the area covered.

How can Progent help large enterprises?
Progent's engineering staff can help large businesses to design, execute, and manage major rollouts of key Microsoft, Cisco, and Oracle technology by delivering support services such as Active Directory consulting, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 Server integration, SQL Server application development, Cisco infrastructure design, Oracle DBA and development support, MySQL consulting, and project management support. Progent has worked with some of the world's largest companies to integrate mission-critical IT solutions powered by Microsoft technology and can provide seamless branch office support for nationwide businesses with local offices in Northern California or in major cities in the United States.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to design and install a Wi-Fi wireless LAN optimized for your environment, offering you a wireless solution that delivers the coverage, performance, load-handling capability, QoS, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises wireless survey features physical walkthroughs, spectrum and security assessment of your existing WLAN, evaluation of your site's layout, testing for RF contention, signal propagation modeling, selection of optimum locations for client-requested Wireless Access Points (WAPs) such as Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing the new wireless network.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM and VMware NSX consulting expert to help your organization to design, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing packages include network evaluation to make sure that your computer system satisfies appropriate standards of security and off-site access, round-the-clock system monitoring using Microsoft Operations Manager to resolve problems before they disrupt your business, if required Help Desk Services from Progent's technical staff, security audit to help protect your network from intruders and viruses, installation of Service Packs and security updates for servers and software, reduced rates on Progentís off-site and on-premises network support services, and access to Progentís staff of Microsoft-certified system engineers and support personnel.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies enable businesses to maximize utilization, simplify network management, and enhance workload continuity and data protection. run multiple virtual servers on one physical computer. Typical usage scenarios for virtualization are resource efficiency, low-cost platforms for programs that only run on older OS software, and economical segregation of software programming or pilot environments from on-line ones. Progent's virtualization technology consultants can provide Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Microsoft Windows Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer support. Progent can install virtual machines to maximize performance, dependability and ease of administration while simultaneously lowering costs; propose and verify business recovery strategies that reduce productivity loss in case of a catastrophic failure; and provide ongoing support, repair, and consulting services as computer technology advances.

What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration plus desktop and mobile support for small and midsize businesses, economical remote IT consulting for local governments and schools, plus remote office networking support and disaster recovery solution design for large corporations. Progent's small company customers typically cannot afford the hassle and cost required to maintain their own full-fledged IT support staff and rely on Progent for occasional advice, system integration and troubleshooting. SMBs find it cost effective to utilize Progent's online expertise on an as-needed basis for jobs like Windows Server configuration, Exchange Server migration, network hardware patching, datacenter relocation, cloud integration, or Help Desk support. For advanced disaster recovery/business continuity(DR/BC) solutions, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISSP and CISM-certified information assurance consultants can provide an array of security and compliance evaluation services tailored for networks of all sizes.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your company to create web sites that are driven by sales and inventory applications to minimize the cost and strengthen the dependability of on-line commerce. Progent can show you how to configure a secure, highly available e-commerce infrastructure and create specialized web applications based on standard development tools and or customize available software so that they support your special business requirements. Progent can provide online services from certified Microsoft SQL Server developers and Oracle database developers and DBAs, and MySQL experts to help your company to complete mission-critical application development.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voicemail platform that accelerates collaboration by offering flexible set of options for accessing voice messages within an environment that is easy to implement and administer. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant functions for small to medium businesses (SMBs) and enterprise satellite locations with as many as 500 workers. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE deployment delivers significant business value.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for major businesses, Progent follows a structured approach based on agreed upon milestones in order to meet budgetary, timing, and engineering targets while avoiding business disruption. Progent's methodology utilizes industry project management standards derived from the leading practices incorporated in the Microsoft Solutions Framework (MSF) and includes requirements definition, planning and architecture proposals, testing, required adjustments, and expert implementation. All phases are documented to create a detailed list of IT services delivered and to assist in ongoing network maintenance.



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If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for technical assistance, IT outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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