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Does Progent offer project management services?
For advanced project management support, Progent offers access to senior information technology professionals with years of experience as technology project managers for program development, information systems implementation, and process re-engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer world-class management expertise to help enterprise clients to follow leading practices to ensure that development or deployment projects are successfully completed on time and within budget.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters located up to 185 miles apart. Progent can provide the skills of a NetApp MetroCluster expert who can help you to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to prove compliance with information assurance standards and regulatory mandates.

How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an information technology professional with real-world experience and broad knowledge in designing and building efficient and comprehensive business technology networks. The professional experience of Progent's Microsoft-certified Windows Server experts, averaging over ten years of background supporting Microsoft-based solutions, helps insure your success in supporting and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also help you to assess the benefits of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing and telepresence consultant with expertise integrating technology from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or maintain a video conferencing solution that preserves your investment and maximizes the strategic value of your IT network. Progent also offers the services of infrastructure consultants who can help companies of all sizes to create and maintain a network that provides the performance, reliability, security, and expandability required to accommodate your telepresence environment.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants can provide System Center 2012 Configuration Manager (SCCM 2012) planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune integration help to consolidate and streamline the management of your desktops and Cloud-connected tablets and smartphones. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT needs.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing and service organizations to manage supply chains and streamline critical processes in order to bring products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

What services are available from Progent to support Windows Server 2003?
Progent can help your company with managing, maintaining and troubleshooting business network solutions built around Windows 2003 Server, and can help with your move to Windows Server 2012 R2 or later from Windows Server 2003. Progent's upgrade services cover design, deployment, configuration, testing, education, and remote troubleshooting. If you are considering creating a hybrid network model that combines on-premises resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide whether an in-house, online or hybrid configuration is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific tasks related to your SharePoint 2013 deployment.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to migrate from a legacy edition of SCVMM or from another management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible business value. Progent also offers SCVMM 2016 migration consulting to help your organization to design and implement a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from stronger security features, high availability VMM storage fabric, and other enhancements.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security companies to provide web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.

How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements affect key IT areas including ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can provide remote or on-premises expertise to help you manage, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.



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If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you require technical help, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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