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Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup. For details, see Altaro VM Backup Consulting.

How can Progent help my company manage our Windows 8.1 devices?
Progent's certified Windows 8.1 consultants can provide a variety of consulting services to help companies of any size to support, administer, and troubleshoot environments that include desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, availability, mobile computing support, plus built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to help organizations of all sizes to plan, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting know-how in specific application areas, enabling you to tailor responsive, economical and effective IT solutions that meet the unique needs of your organization. Progent's software application developers can assist you to customize Microsoft's major eCommerce-capable products including:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS

    Can Progent help us integrate and manage Android smartphones?
    Progent's Android phone integration consultants have years of background providing remote and onsite support for organizations of any size who need to integrate Android phones and tablets into their IT systems so that mobile clients can work together from anywhere. Progent offers the breadth of know-how to solve technical issues that span multiple manufacturers and that entail a mix of older and current information technology. Progent offers cost-effective remote expertise to assist you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to ensure that you finish strategic network initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and operate Android phones and tablets efficiently.

    How can Progent help my business integrate Windows Hyper-V server virtualization software?
    Progent's certified Windows Server 2016 Hyper-V consultants and Windows Server 2012 R2 consultants can help you evaluate the potential advantages of Hyper-V-powered virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your production software, evaluate your network architecture for optimal performance with virtualization technology, help you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, educate your IT personnel to monitor and manage Hyper-V, offer expert consulting help for improving the security of your virtual machines, design and test disaster recovery procedures that maximize network uptime, and deliver ongoing consulting and technical support including affordable remote repair and turn-key Help Desk outsourcing.

    Does Progent offer support for Microsoft Dynamics NAV ERP software?
    The updated edition of MS Dynamics NAV includes powerful innovations such as tailored Role Centers, enhanced BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts can provide programming, integration and troubleshooting support to help your company to take advantage of MS Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV to other systems and applications. In addition, Progent can assist your organization to design and analyze data warehouses so you can improve your understanding of your business, acquire more customers, refine your marketing campaigns, and form productive alliances.

    How can Progent help us integrate our business software with Amazon Marketplace Web Service?
    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.

    Why should a small business outsource IT support?
    Whether it means architecting network infrastructure, establishing or outsourcing a Help Desk, rolling out a new email solution, or building an web-based eCommerce system, outsourcing your network support services can control expenses and reduce risks, allowing IT service expenses to expand in a more linear and gradual way than is possible by building up a big, comprehensive in-house IT staff.

    Can Progent help me integrate and manage iPhones connected to our network?
    Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent can also provide remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.

    What security support does Progent offer for Linux/UNIX environments?
    If you have a multi-OS IT network with Linux/UNIX and Microsoft servers, Progent offers Linux and Windows security consulting by giving you access to a CISSP-certified IT expert to help your whole enterprise in a broad range of security concerns. CISSP Certification recognizes mastery of an international standard for network security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your organization in a variety security areas such as:

  • Security Administration Practices
  • Security Architecture and Models
  • Access Control Systems and Methodology
  • Applications Development Security
  • Process Security
  • Physical Security
  • Cryptography
  • Telecommunications, LAN and Internet Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    Does Progent provide consulting services for Microsoft Small Business Server?
    Even though the Microsoft Small Business Server product line is discontinued, this software bundle remains popular. Progent provides a range of Microsoft SBS support services for all versions of the platform. In addition, Progent's Windows Server Essentials consultants can assist your business to assess the possible advantages of transitioning from an on-premises environment powered by SBS 2011 or earlier to a more cloud-centric computing model by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based application suite. Regardless whether your servers and applications reside on an on premises datacenter, in the cloud, or across a mix of of both, Progent can provide full-service consulting, technical support, and application development services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and SQL Server.

    Does Progent support Juniper and NetScreen Products?
    Progent's Juniper-authorized network engineers can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated products to current releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to help you to simplify the management and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help organizations maintain environments that incorporate a mix of Juniper's software platforms.



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    If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you need computer help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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