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What are the advantages to my business of Progent's network monitoring services?
Operations Manager improves the reliability of mission-critical applications by proactively detecting and helping to fix problems before they can crash a server. Microsoft System Center Operations Manager can improve network performance by examining predefined performance levels and use profiles on critical servers, allowing IT managers to be more selective in integrating performance-related resources and to eliminate trouble areas before they cause serious system traffic jams. However, configuring Operations Manager to take full advantage of this state-of-the-art monitoring solution can be a challenge. With over five years of experience with the NetIQ software upon which MOM is based, Progent's technical team members can help you select appropriate System Center Operations Manager components, install and configure Operations Manager, and create custom rules, scripts, reports and alarms for your enterprise. Progent can also record Operation Manager's network monitoring rules and procedures for your IT staff.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to design, justify and carry out a project to move to Windows Server 2012 R2 from a Microsoft Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft Gold consultants can also provide economical online consulting services and technical support so your company can maintain Windows Server 2012 deployments. Progent can help you to determine the strategic value of upgrading from earlier versions of Windows Server and can adhere to industry best practices to support a smooth transition to Windows Server 2012 R2.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP makes it possible to design customized Great Plains programs that offer all of the basic capability of proven Microsoft Dynamics GP solutions but also handle the specialized needs of your organization. With access to the Modifier with MS Visual Basic, developers are able to design with the most widely used customization environment in the software industry to adapt Microsoft Great Plains information views, supplement or change business logic, produce custom forms and reports, or extend integration with Microsoft Office programs. Progent's expertise with Microsoft .NET programming, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and development background with VBasic, XML, and other developer environments makes it possible to tailor custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their connectivity appliances like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always current, captures and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating tedious network management activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding appliances that need critical software patches, or isolating performance problems. Learn more about the entire ProSight portfolio of affordable network management outsourcing services for small and medium-size organizations.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the affordable services of online Internet connectivity consultants to help your company to assess or update your Internet services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle software programmer. Progent can provide comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help design, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Streams replication technologies and Oracle Database Resource Manage.

Does Progent offer project management services?
For enterprise clients looking for high-level project management assistance, Progent offers the services of veteran IT experts with decades of background in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help businesses to adhere to leading practices to ensure that major projects are completed on time and within budget.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, inventories network assets, protects against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud experts can help your organization with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) integration experts can provide cost-effective remote support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS resources. Progent can provide as-needed expertise or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud.

How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server experts, database software programmers, database administration experts, project managers, Cisco-certified network infrastructure architects, business continuity specialists, and certified network security professionals can help you to support and enhance your SQL Server environment, create or update data-driven applications, evaluate the likely advantages of upgrading Microsoft SQL Server 2016 or transitioning to SQL Server 2014 from an earlier release of SQL Server or from a different RDBMS system, install test systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server, and define a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server.



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If your small business is in Sonoma County and you are in need of computer assistance, information technology outsourcing, or top-level services from a Progent professional, call 707-303-4400 or visit Contact Progent.




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