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Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones usually demands that IT teams configure and optimize many key pieces of your Wi-Fi environment such as APs, routers, Cisco wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration experts offer remote and onsite support to help you create and manage a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

What security support does Progent offer for Linux/UNIX environments?
If you run a multi-OS IT environment with Linux/UNIX and Microsoft servers, Progent offers Linux and Windows security expertise by giving you access to a CISSP-certified IT consultant to assist your entire enterprise in a extensive range of security concerns. CISSP Certification recognizes mastery of a worldwide standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of data security under ISO/IEC 17024. Progent can provide a CISSP-certified expert to help your business in a broad range of security areas such as:

  • Security Administration Practices
  • Security Architecture and Paradigms
  • Access Control Systems and Methodology
  • Applications Development Security
  • Process Security
  • Physical Security
  • Cryptography
  • Telecom, LAN and WAN Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
    Progent has published an IT outsourcing white paper that summarizes the benefits companies organizations of all sizes can derive from outsourcing or co-sourcing network support and other computer services. Progent has also produced IT Outsourcing fact sheets for three support bundles designed for small and mid-sized businesses.

    How can Progent help us protect our network from ransomware and other modern threats?
    Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete threat progression including protection, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Find out about Progent's entire ProSight portfolio of low-cost managed services for small and medium-size businesses.

    How can Progent help improve the fault tolerance of my network?
    Progent's design services for high availability networks offer access to Microsoft and Cisco-certified network professionals who can show you how to implement a fault-tolerant computing environment that incorporates essential technologies and processes for mission critical environments. Progent’s information technology professionals can assist you to implement a network architecture with features that include redundant Internet access, network load balancing, fault tolerant data centers, multi-site backup and restore, fault tolerant interoffice connections, and high-reliability multi-site networks. Progent can also provide business continuity preparedness experts to help you design, validate, and document a recovery procedure founded on best practices.

    How can Progent help my business with a complex Active Directory deployment?
    Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of evaluation software configuration objects in on-line AD environment, and repair of failed setups of Active Directory and AD-dependent software. Progent is also experienced in working with “expert only” Active Directory tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address key issues such as Active Directory naming conventions, hierarchical structure, IT administration structure, utilization and design of group policy objects, as well as protection and monitoring definitions. Progent can also evaluate the impacts of server and service implementations on capability and speed. Progent can help companies to plan and roll out configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

    Can Progent help implement virtual desktops with Windows Server 2016?
    Microsoft's desktop virtualization technologies lower the work needed for IT administrators to deploy applications so they are consistent across a corporate workforce, provide the power to control access to business information, and allow quick installation of additional or upgraded workstations. In Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services streamlines desktop connectivity, improves performance, tightens security, unifies administration, and provides an almost seamless client environment. Progent's Windows Server 2016 consultants can assist your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, configure pilot and production deployments, optimize your system infrastructure to support virtual clients effectively, evaluate and remediate security issues, and train your IT managers to follow best practices to gain a fast ROI from client virtualization.

    What are the most popular consulting services available from Progent for large enterprises?
    Progent's popular enterprise IT support services include:

    How can Progent help us with SQL Server 2016?
    Microsoft SQL Server 2016 offers major enhancements in performance, capacity, data security, uptime, mobile computing integration, and built-in BI. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite expertise to help organizations of any size to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.

    What services are available from Progent to support Windows Server 2003?
    Progent can assist you with managing, supporting and repairing business network environments based on Windows Server 2003, and can support your move to Windows Server 2012 R2 or later from Windows Server 2003. Progent's migration services cover needs assessment, installation, configuration, piloting, education, and online troubleshooting. If you are considering building a hybrid architecture that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

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    If your small business is in Sonoma County and you require technical help, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 707-303-4400 or visit Contact Progent.

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