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Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide compatibility between Windows and UNIX networks. Windows Services for UNIX provides interoperability between Windows Server 2003 and various versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and improved authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a software development kit for migrating programs.

How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring endpoint protection service incorporates next generation behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn about the entire ProSight series of value-priced network monitoring and management services for small businesses.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following best practices.

How can we outsource our network management to Progent?
Progent offers a family of budget-friendly, flat-rate managed services intended to allow small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the world's top corporations. Progent's ProSight line of outsourced network management services covers all critical aspects of information technology including email protection, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual machine hosting, and network documentation management. To read Progent's white paper on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the expertise of RIM BlackBerry-qualified engineers who can help small companies to design, administer, and support BlackBerry Enterprise Server and BlackBerry smartphones affordably and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient online support model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their IT network.

Does Progent offer consulting help for server clustering with Windows Server?
Progent offers Microsoft Windows Server 2012 R2 server clustering migration support, Windows Server 2008 R2 failover clustering support services, and Windows 2003 Cluster Server support to enable your IT organization design clustered server configurations that can provide world-class availability, even for routine maintenance functions. This high-availability is possible because a single server in a cluster can be taken off-line for maintenance work without affecting clients. Clustering also enables IT staff to perform critical security enhancements during regular working hours without affecting user productivity.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable remote access to an authorized Oracle database administration consultant or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle including Oracle 10g and 11g and can also assist you to plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication technologies and ASM file/volume manager.

Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level remote consulting for disaster recovery/business continuity planning, validation, and education to help your company to respond to possible disasters, reduce service disruption for your vital network operations, eliminate data loss, and meet regulatory mandates and contractual requirements. Progent's business continuity consultants can team with your management and IT support staff to provide business impact evaluation, identify interdependencies, specify human and physical resources required to operate your organization, determine crucial IT functions and define acceptable recovery times, qualify hot backup sites, configure safe remote access capability for key employees, plan notification systems and assign duties for personnel, write a comprehensive recovery plan, and provide training for key people to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery experts can help you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento includes a variety of advanced computers and network support infrastructure intended to be utilized online or on premises to accommodate system testing, evaluations, capacity modeling, repair, disaster recovery simulation, education, and additional reasons to help Progent's customers succeed with large-scale projects.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help you to develop web sites that are driven by sales and inventory applications to reduce the expense and maximize the dependability of on-line business. Progent can show you how to configure a secure, highly available e-commerce environment and design purpose-built web applications based on standard tools and or customize standard applications so that they support your specific business requirements. Progent can provide online access to experienced Microsoft SQL Server developers and Oracle programmers and database administrators, and MySQL experts to help you to carry out line-of-business development projects.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey helps you to design and implement a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your facilities, providing you a wireless solution that has the reception, speed, capacity, QoS, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey features physical walkthroughs, RF and security audits of your current WLAN, analysis of your buildingís layout, testing for radio frequency interference, signal propagation modeling, selection of optimum placement for customer-requested Wireless Access Points such as Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a detailed document defining a new wireless network.

Does Progent offer network monitoring support?
Progent provides a variety of Network Support Packages built around the advanced problem solving capabilities of Operations Manager, a next-generation server management software solution that tracks the reliability, speed and security of your IT system and detects anomalies before they can disrupt your system. To give you additional insight about the performance and robustness of your network infrastructure, Progent can help you integrate and operate leading network monitoring software powered by the Linux OS.

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If your small business is in Sonoma County and you are in need of computer support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 707-303-4400 or visit Contact Progent.

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