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How can Progent help my Linux developers?
If you are creating Linux software on a network that includes Microsoft-based servers, desktops and software, Progent offers network outsourcing and services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using automated server monitoring and providing remote and optional on-site help as you need it, Progent provides Linux developer support that offers a cost effective way to manage an information technology network that features high uptime, protection and high performance.

Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the services of RIM BlackBerry-qualified engineers who can assist small companies to plan, manage, and support BlackBerry Enterprise Server and BlackBerry mobile devices economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-qualified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven remote service delivery model, provides small businesses a cost-effective solution for integrating BlackBerry technology productively into their information network.

Does Progent support all major data backup/recovery products and services?
Progent's backup experts can provide help for a wide array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent supports leading data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized businesses as an affordable and fully managed service for secure backup and disaster recovery (BDR).

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking users from sending confidential or inappropriate information or spam. ProSight Email Guard's email content filtering solutions can also help your business avoid reputation loss and keep in compliance with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about the complete ProSight portfolio of affordable managed services for small organizations.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security professionals can assist you create a comprehensive network security strategy that includes technologies as well as processes to guard your information resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Forefront Threat Management Gateway specialists can assist you to support Microsoft's older firewall platforms or migrate to current security solutions such as Progent's ProSight suite of remote monitoring and management services. Progent's ASA 5500-X firewall with Firepower engineers can help you to configure Cisco ASA firewalls for optimum network protection. Progent's security vulnerability testing service packages offer economical and objective evaluations of your current network security profile. Progent's ProSight Email Guard spam filtering service can stop spam and email-borne malware before they can reach your security perimeter.

What services are offered by Progent for migrating to Exchange 2016?
Progent's certified Microsoft Exchange 2016 Server consultants can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the products, technologies and services that go into building a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 consultants can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your company, conduct pilot implementations to validate Hyper-V's operation with your production software, assess your network and server infrastructure for smooth operation with virtual server technology, help you in moving to Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, educate your IT personnel to track and administer Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, establish and test business continuity processes that maximize system uptime, and deliver ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration consultants can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective online or on-premises expertise to help you to migrate smoothly to a modern unified communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

How can Progent help us with SQL Server 2016?
SQL Server 2016 offers significant enhancements in speed, scale, security, high-availability, BOYD support, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises support to assist businesses of any size to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages designed to enable small companies to get an impartial security evaluation from a qualified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your network from beyond your company firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from an authorized machine inside your firewall to determine vulnerabilities to inside attacks. Both security inventory services are configured and run from a protected external location.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to optimize and repair your current SCVMM environment to make sure you realize maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to help your organization to plan and execute an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from new assurance features, high availability VMM storage options, and other improvements.

What security support does Progent offer for Linux/UNIX environments?
If you operate a multi-platform IT environment with Linux/UNIX and Windows technology, Progent offers Linux and Windows security expertise by providing a CISSP-certified IT professional to help your entire business in a broad selection of security areas. CISSP Certification recognizes mastery of a global standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your business in a variety security fields including:

  • Security Management Practices
  • Security Infrastructure and Models
  • Access Control Systems and Processes
  • Software Development Security
  • Process Security
  • Physical Security
  • Cryptography
  • Telecommunications, Network and WAN Security
  • Disaster Recovery Planning
  • Law and Ethics

    How can Progent's consultants help with Microsoft SQL Server?
    Progent's SQL Server experts, database application developers, database administrators, project management consultants, Cisco-certified network infrastructure architects, disaster recovery specialists, and IT security professionals can help your business to maintain and expand your SQL Server environment, build or update data-driven business applications, evaluate the likely benefits of upgrading SQL Server 2016 or transitioning to SQL Server 2014 from an earlier release of SQL Server or from a different database system, set up pilot environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server.



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    If your small business is in Sonoma County and you need computer assistance, IT outsourcing, or high-level services from a Progent professional, call 707-303-4400 or visit Contact Progent.
















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