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Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's certified SQL Server application programmers can assist with all stages of building and maintaining SQL Server applications. Progent follows industry best practices within the MSF Framework to create scalable, easy-to-manage custom applications and is experienced operate efficiently with a client's in-house personnel or external consultants to finish software programs on time and within your budget. Software development support available from Progent for SQL Server applications includes functional specs, database modeling, normalization, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering, consolidation of stored procedures, synchronization solutions, security, and disaster recovery/business continuity planning.

Can Progent help design a fault-tolerant load balancing solution?
Progent's server load balancing support services cover a broad range of load balancing techniques including server balancing, application balancing, and LAN/WAN infrastructure routing. Progent's consultants can assist you to improve system availability and throughput by implementing load balancing capabilities built into products such as Microsoft Windows Server 2003 Network Load Balancing Manager, Windows Server 2008 Network Load Balancing Manager, the NLB mechanism of Microsoft Windows Server 2012, Cisco Switches and IOS-based Routers, Citrix Metaframe, and F5 Networks BIG-IP Global Traffic Manager.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix XenDesktop consultants and XenApp virtual desktop specialists can help you to plan, install, manage, and support a virtual Windows desktop and application delivery system based on XenDesktop or XenApp for virtualizing desktop computers. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to manage and maintain an off-site datacenter that offers high availability, advanced protection, and fast recovery.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to help organizations of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device. (See Cisco Meraki switches configuration and management.)

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with administering, maintaining and troubleshooting information technology environments based on Microsoft Windows Server 2003, and can help with your transition to Windows Server 2012 R2 from earlier versions of Microsoft Windows Servers or from Multi-OS environments. Progent's migration services include planning, installation, configuration, piloting, training, and remote technical support. If you are planning on creating a hybrid network model that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or on-premises access to a certified CCIE specialist to assist you to design, install, manage and troubleshoot converged communications environments that incorporate Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting organizations of all sizes to create advanced collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (Unified CM) and CallManager planning and deployment, VoIP phones and soft phones configuration, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, inventories network resources, guards against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Azure cloud experts can help your organization with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

What are the benefits of Progent's documentation of support services?
The accumulated service reports compiled for your small business by Progent helps you avoid becoming overly reliant on an individual consultant. Progent's detailed documentation of billed support makes it possible for one Progent IT engineer to carry on where another left off while eliminating time spent becoming familiar with your IT environment. in-depth service reporting also give your internal IT organization a greater appreciation of key technical issues concerning your network and provide knowledge about ways to predict and fix network trouble that lies ahead. For these reasons, Progent's service documentation is an important aspect of Progent's practice of knowledge transfer. Another benefit of Progent's service documentation is that your organization can more efficiently create, an internal IT support organization if and when it becomes economical to do so, or you can move to another consulting company if you become unhappy with Progent's support.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants can provide online and onsite expertise to help you with any aspect of business intelligence reporting from debugging or enhancing applications to designing and implementing an advanced BI solution. Progent's BI experts can assist you to support your current reporting system, help you to migrate databases and applications from a legacy reporting platform to a current solution, and provide as-needed remote training tailored to your individual needs. Progentís management reporting and analytics professionals offer expertise in all popular business intelligence reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.



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If your small business is in Sonoma County and you need computer support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 707-303-4400 or visit Contact Progent.
















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