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Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager, is a converged voicemail solution that accelerates teamwork by providing a variety of options for retrieving voice messages within an environment that is simple to implement and maintain. Cisco Unity Connection allows you to read and manage voice messages from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, IVR, and automated-attendant functions for small to medium businesses (SMBs) and enterprise branch locations with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE solution gives you significant competitive value.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients online or on-premises NetApp SAN consulting services for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably based on best practices.

How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
Progent's Exchange 2016 migration experts employ field-proven methodologies to help you move from POP3 email installations to Exchange Server 2016. Progent attends to critical procedures such as coordinating domain names so that both on-site and remote workers make a trouble-free transition from POP3 email. Progent can assist you with setting up an on-site Exchange Server solution or help you locate and administer your Microsoft Exchange Server in an off-site, remote Data Center.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the support of Microsoft-certified SQL Server 2012 consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help you to maintain your Microsoft SQL Server 2012 solution and configure a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and stay in compliance with industry security standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read more about the entire ProSight series of low-cost network monitoring and management services for small and mid-size businesses.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified IT experts who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, defining a complete security strategy that covers physical site security, ISP selection and coordination, and efficient network updates. Progent can also help you to select a colocation site to support your key applications, plan your environment, and provide ongoing remote data center IT services.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure integration consultants can assist you with any phase of Microsoft Azure migration such as requirements analysis, prerequisites assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery preparedness, security planning, and compliance validation. Progent can assist you to configure and debug firewall appliances and VPN connections so your users can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid environment that transparently integrates physical datacenters with Azure-based services.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE configuration experts can assist you to design, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks. Progent offers cost-effective online or onsite expertise to help you to move smoothly to a productive communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to block or recover rapidly from a ransomware attack. Progent will consult with you personally to collect information about your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup system that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking techniques enable IT organizations to maximize resource utilization, simplify network operations, and enhance workload uptime and data protection. operate multiple virtual servers on a single actual processor. Common applications for virtualization are resource consolidation, inexpensive hosts for programs that require outdated operating systems, and affordable isolation of application programming or pilot environments from production ones. Progent's virtualization technology consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize speed, dependability and manageability while at the same time lowering expenses; propose and validate business recovery plans that reduce productivity loss in the event of a catastrophe; and deliver continuing support, repair, and consulting services as computer technology advances.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 improves the performance and simplifies the implementation of DAGs, which offer automatic failover for high availability. Database Availability Groups in Microsoft Exchange 2016 Server reduce failover times by an estimated 33% compared to Microsoft Exchange 2013. Additional enhancements cover configuration defaults that follow industry best practices for data protection. Progent's Microsoft certified Exchange consultants offer Database Availability Group expertise to assist you to plan, implement and manage a DAG environment the offers world-class protection for your Exchange mailbox servers.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic unit of high availability for Exchange Server 2013 Mailbox (MBX) servers. Introduced in Exchange 2010, a DAG is a collection of as many as 16 Mailbox servers in which any server in a DAG can contain a replica of an Exchange mailbox database from a different server. DAG servers work together to restore unassisted from breakdowns that affect MBX databases. Progent's certified Exchange experts can provide Database Availability Group consulting services to assist your organization to plan, deploy and maintain an HA solution for your Exchange 2013 mailboxes.

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If your small business is in Sonoma County and you are looking for computer support, IT outsourcing, or advanced services from a certified Progent engineer, call 707-303-4400 or visit Contact Progent.

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