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Can Progent help my business develop custom eCommerce applications?
Progent's network experts can help you implement a secure, robust e-commerce infrastructure and can help you develop web sites that are integrated with sales and inventory software to lower the cost and increase the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web applications using standard development tools and or customize off-the-shelf applications so that they support your special business needs.What are the advantages to my business of Progent's network monitoring outsourcing?
Microsoft Operations Manager (MOM) improves the availability of business-critical programs by proactively detecting and helping to fix problems before they can crash a server. MOM can optimize network performance by checking user-defined performance levels and usage patterns on key servers, enabling network support staff to be more proactive in integrating performance-related products and to eradicate trouble areas before they cause serious network bottlenecks. However, setting up Microsoft Operations Manager to take complete advantage of this complex monitoring solution can be a challenge. With more four years of background with the NetIQ software upon which MOM is based, Progent's technical staff can help you choose the right MOM features, install and integrate MOM, and write specialized rules, scripts, reports and alerts for your network environment. Progent can also record MOM's server monitoring rules and procedures for your IT staff.
Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent offers Bay Area mid-sized businesses two cost-effective
outsourcing support packages built on Microsoft Operations Manager (MOM):
To download a single-page printer-friendly datasheet describing Progent's two Network Monitoring Packages for mid-sized businesses, click:
Network Monitoring Packages 69 Kb PDF file).
How can Progent enhance my network security?
Progent's security services include a comprehensive
security audit, disaster recovery, virus
protection and deletion, spam filtering, firewall technology, ISP
relationships, backup strategy definition, and planning for secure
commerce. Progent's engineers offer ISA Server 2004 consulting to help your enterprise implement technology that builds on Windows 2003 security and Active Directory for policy-based security,
acceleration and management. Progent offers CISSP Security Consulting Services to help your enterprise improve security in many areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, physical security, cryptography , telecommunications, network and Internet security, and business continuity planning.
Does Progent support Great Plains business software?
Progent can provide a Great Plains consulting expert to maintain and customize your financial information system. Progent can also help you plan and implement an affordable migration to Great Plains so that you retain your business information, enhance your security, improve your reporting and analytics, get full advantage of Microsoft Office support, and reduce business disruption by crafting and executing an effective upgrade plan.
How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2007?
Progent's Exchange migration professionals use field-proven methodologies to help you upgrade from POP3 email installations to Microsoft Exchange Server 2007. Progent attends to essential procedures such as coordinating domain names so that both local and remote users make a trouble-free transition from POP3 email. Progent can assist you with configuring an on-site Exchange Server environment or help you house and manage your Microsoft Exchange Server in an external, remote Data Center.
Does Progent have a defined methodology for best practices in solving IT problems?
Progent’s staff of Microsoft and Cisco-certified consultants average more than ten years of information technology industry experience, in the trenches of business network support, executing a multitude of technical projects for a broad spectrum of clients. Each Progent consultant brings a set of personal methodologies from this extensive industry experience, and these are further improved by the company-wide best practices education that Progent instills in its support staff. For larger projects, Progent technical team members employ the Microsoft Solutions Framework (MSF) model for service delivery which breaks projects down into discrete and manageable sections that minimize the possibility of a project getting out of control.
What are the advantages of Progent's model for remote support?
Many network issues can be fixed immediately by Progent's team of remote support engineers. This eliminates lost network availability which can be caused by waiting for an on-site consultant to appear at your office. In addition, many independent engineers and IT service firms require minimum on-site billing that may turn a ten-minute visit into a 2-hour expense. Progent’s model of billing per minute and charging only for support that is performed permits Progent’s remote service experts to solve hundreds of small issues every day at the least possible expense. Further, the security of having ready access to Progent's large group of IT professionals opens the gates to a new world of powerful network technologies that typical small companies might otherwise rule out because of the risk of having insufficient support resources.
Does Progent offer consulting help for server clustering with Windows 2003 Server?
Progent provides Windows 2003 Server clustered server support to help your enterprise implement clustered server configurations that can potentially provide 100% availability, even for normal maintenance functions. This high-availability is feasible because a single server in a cluster can be brought off-line for maintenance work without impacting clients. Clustering also frees IT staff to perform vital security enhancements during normal business hours without affecting user productivity.
What services are available from Progent to support Windows 2000 Server?
Progent's certified Microsoft engineers can show you how to optimize the performance of your existing Windows 2000 Servers and can simplify system administration, provide technical support and problem solving and enhance security. Also, Progent can provide CISSP and CISM certified security experts to evaluate your current system security and propose company-wide policies, methodologies and products to improve your security.
More Questions and Answers
If your small business is in Sonoma County
and you need technical assistance, IT outsourcing, or professional services from a Progent consultant:
Call 707-303-4400 or send email to information@progent.com
