Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

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What security support does Progent offer for Linux/UNIX environments?
If you operate a multi-platform IT network with Linux/UNIX and Microsoft servers, Progent can offer security support by giving you access to a CISSP-certified network expert to help your entire business in a broad selection of security areas. CISSP Certification recognizes mastery of a global standard for information security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the area of data security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your company in a variety security fields including:
  • Security Management Practices
  • Security Infrastructure and Models
  • Access Control Systems and Processes
  • Software Development Security
  • Process Security
  • Physical Security
  • Data Encryption
  • Telecommunications, Network and Internet Security
  • Business Continuity Planning
  • Law, Investigation, and Ethics

    Does Progent offer consulting services for Windows Server Essentials?
    Microsoft Windows Server Essentials is a value-priced, entry-level OS that allows small businesses to make the move from the older physical in-house datacenter to the new hybrid computing model that combines both local and cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to determine the potential business advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network ecosystem. Progent offers full-service project management to help you design and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting help, technical support, and training.

    What are the benefits of Progent's documentation of support services?
    The aggregate service reports created for your small business by Progent helps you avoid becoming overly reliant on a freelance consultant. Progent's comprehensive reports of support support makes it possible for one Progent consultant to take up where another ended while minimizing time lost getting familiar with your network environment. Detailed service documentation also give your internal IT staff a greater appreciation of key technical issues involving your network and offer knowledge about how to anticipate and fix problems that lies ahead. In this way, Progent's service documentation is an important component of Progent's practice of knowledge transfer. Another advantage of Progent's service reporting is that your organization can more easily create, an in-house IT service team if and when it becomes economical to do so, or you can move to another consulting firm if you become unhappy with Progent's service.

    How can Progent help us take full advantage of Microsoft Project Server?
    Progent's certified Microsoft Project Server consultants offer advanced remote and onsite support for Microsoft Project Server as well as for Microsoft platforms that work in conjunction with Microsoft Project Server. Services offered by Progent include Project Professional integration, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Excel and Office 365 Excel development, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network consultants to help you to enhance your infrastructure to accommodate local, branch office, home-based, and mobile users so they can use Microsoft Project Server 2010 to work together safely and productively. Progent's certified network security consultants can help you to define and enforce security policies that protect important project data without interfering with efficient information exchange.

    How can Progent help improve the fault tolerance of my network?
    Progent's fault-tolerant IT consulting professionals can show you how to construct a cost-effective, fault-tolerant network that deals with critical issues covering a wide range of network infrastructure technologies and methodologies such as non-stop Internet access, server and storage clustering, server and router load balancing, Data Center solutions, multi-site connectivity, and business continuity planning.

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Apple specialists and Microsoft-certified consultants can show you how to install Microsoft Outlook:Mac 2011 or Entourage:Mac and Exchange so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Outlook 2011 or Entourage, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and send email, search the GAL, import addresses, synchronize appointments, and invite fellow workers to conferences with your Microsoft Exchange account. Progent's Outlook for Mac and Microsoft Entourage specialists can verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized webinar training for Outlook:Mac 2011 and Microsoft Entourage.

    Can Progent help us move our data center to a colocation facility?
    There are several hundred world-class Internet Data Centers in Northern California and larger metropolitan areas throughout the United States, and Progent's colocation consulting experts can enhance your network's redundancy and performance by helping you select a remote data center site that addresses the specific requirements of your organization including geographic proximity, size, communications, budget, and value-added features and services. Progentís data center IT services are designed for companies with equipment located at colo hosting facilities and requiring timely in-person help at the collocation facility plus remote help from Microsoft and Cisco qualified experts. Progent offers a selection of collocation center support services such as system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and support, designing load balancing environments, and creating fault tolerant server and storage clustering systems.

    Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
    Progentís BI reporting consultants can provide online and on premises expertise to assist you with any phase of BI reporting ranging from debugging or enhancing reports to designing and deploying an advanced BI environment. Progent's management reporting experts can help your company to maintain your current reporting system, assist you to migrate reports from a discontinued reporting platform to a modern one, and provide custom online mentoring tailored to your individual needs. Progentís business reporting professionals offer experience in all popular business intelligence reporting platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

    What services are available from Progent for Microsoft Office Word and Office 365 Word?
    Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide range of affordable remote support services to help you to manage and troubleshoot your existing Microsoft Word solution or help you to migrate to a current release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various releases of Word, integrating Office Word with different Office apps like Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone integration, and remote Office Word and Office 365 Word training sessions tailored for your special requirements.

    Where can I review testimonials from Progent's customers?
    Progent has provided online or on-premises IT support assistance to businesses in every state in the country. Many of these clients have indicated their appreciation to Progent via testimonials to the quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what people say about the high level of Progent's IT services.

    How can Progent help us with SQL Server 2016?
    SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, high-availability, BOYD integration, and built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide remote and on-premises expertise to help businesses of any size to plan, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager.

    Does Progent offer consulting help for server clustering with Windows Server?
    Progent offers Microsoft Windows Server 2012 R2 failover clustering consulting and support, Microsoft Windows Server 2008 failover clustering support services, and Windows 2003 Cluster Server support to enable your business implement clustered server environments that offer ultra-high availability, even for normal maintenance operations. This non-stop capability is feasible because a single server in a cluster can be brought down for maintenance work without affecting clients. Clustering also frees support personnel to perform critical security enhancements during regular working hours without reducing user productivity.

    Does Progent offer support for video conferencing and immersive telepresence?
    Progent offers the services of an accredited video conferencing engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure engineers able to help businesses of any size to build and maintain a communications network that provides the speed, reliability, protection, and expandability you need to support your telepresence environment.

    Can Progent help us integrate our network with Amazon AWS cloud services?
    Progent's Amazon Web Services (AWS) integration experts offer cost-effective remote support to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid environments that efficiently incorporate Amazon AWS resources. Progent offers as-needed support or Progent can provide project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS platform.

    More Questions and Answers

    If your small business is in San Joaquin County and you need computer support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 209-929-1133 or visit Contact Progent.

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