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Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers the services of a MySQL database administrator, developer, or database designer to assist you to plan, develop, and maintain applications built on the MySQL platform. Progent's RDBMS experts can also assist your company install MySQL Cluster with Windows 2008 R2 Server Failover Clustering (WSFC) for enterprise-grade availability and performance.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project Server experts offer advanced remote and onsite support services for Project Server and for Microsoft products that work closely with Microsoft Project Server. Services provided by Progent include Project Professional integration, SharePoint 2013 planning and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 integration, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to help your company to optimize your infrastructure to support local, branch office, home-based, and mobile workers so that they can use Microsoft Project Server 2010 to collaborate securely and efficiently. Progent's certified security experts can help your IT team to adopt and enforce security workflows that protect sensitive business information without interfering with efficient information sharing.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) integration experts can provide cost-effective online support to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid environments that seamlessly integrate Amazon AWS resources. Progent offers as-needed consulting or Progent can provide comprehensive project management outsourcing to help you move smoothly to the Amazon AWS platform.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 migration consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing consulting support.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-platform IT environment that combines Linux/UNIX and Microsoft technology, Progent offers security help by providing a CISSP-certified IT expert to assist your whole enterprise in a extensive selection of security concerns. CISSP Certification recognizes mastery of an international standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified expert to help your business in a broad range of security fields including:

  • Security Management Practices
  • Security Infrastructure and Models
  • Access Control Solutions and Processes
  • Applications Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecommunications, LAN and Internet Security
  • Business Continuity Planning
  • Law, Investigation, and Ethics

    Does Progent offer support for video conferencing and immersive telepresence?
    Progent offers the services of an accredited video conferencing engineer with expertise deploying products from the leading telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants able to help companies of any size to create and maintain a communications network that delivers the speed, dependability, protection, and expandability required to support your video conferencing/telepresence solution.

    Can Progent help implement virtual desktops with Windows Server 2008 R2?
    Microsoft's virtual desktop solutions lower the effort needed for IT managers to set up applications so they are consistent across a corporate workforce, offer the power to manage rights to business data, and enable quick installation of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop connectivity, enhances performance, tightens security, centralizes management, and provides a nearly seamless user environment. Progent's Windows Server 2008 R2 engineers can assist your company to evaluate the business advantages of Microsoft's virtual desktop solutions, set up pilot and production deployments, improve your network architecture to support virtual clients efficiently, evaluate and remediate security issues, and train your IT administrators to utilize best practices to achieve maximum payback from desktop virtualization.

    How can Progent help my business maximize the benefits of Microsoft Dynamics CRM?
    Progent can set up an efficient server and communications foundation, including remote and wireless connectivity, to optimize the power of Microsoft CRM, and Progent's Experts Team can provide your organization with an expert consultant who can help you to interface Microsoft Dynamics CRM with your sales or customer service information. Progent gives you access to consulting experts for other sales automation technologies to keep your company in front of the competition.

    How do Progent's consultants implement knowledge transfer to my in-house IT staff?
    Progent's knowledge transfer services include customized training created for clients who want to increase their knowledge of critical office productivity software and network infrastructure. Learn more about Progent's Office Word and Microsoft Office 365 Word training, Office Excel and MS Office 365 Excel classes and consulting, MS Project expertise, and seminars on Apple Mac OS X applications. In addition, Progent provides interactive online webinar education seminars. Virtual online classes offer a versatile and low-cost solution for teaching your IT staff to operate a broad selection of important applications.

    Progent also provides itemized documentation for all delivered services. These comprehensive service reports provide your internal IT staff a concise and helpful chronicle of key technical issues surrounding your IT system and can provide insight on how to prepare for and solve problems to come.

    Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
    Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, functions as the core of Cisco's collaboration platform. Unified CM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with applications like Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Voice over IP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

    What web development services are available from Progent?
    Web development services offered by Progent's Experts Team include web design, web project management, .ASP and .NET application development, web graphics, and 1-on-1 training in web development software. Progent can also give you access to application consultants who can help you develop and integrate specialized eCommerce applications. For data-intensive web commerce sites, Progent can provide online access to certified SQL Server developers and Oracle RDBMS application programmers.

    Can Progent help design a fault-tolerant load balancing solution?
    Progent's network load balancing consulting services cover a broad range of load balancing technologies including server balancing, business software balancing, and network infrastructure routing. Progent's consultants can assist your company to enhance system fault tolerance and throughput by deploying load balancing features built into technologies like Microsoft Windows Server 2003 Network Load Balancing Manager, Microsoft Windows Server 2008 Network Load Balancing Manager, the Network Load Balancing (NLB) mechanism of Windows Server 2012, Cisco Switches and IOS-based Routers, Citrix Access Gateway, and F5 BIG-IP Global Traffic Manager.

    Can Progent help us keep our Cisco IOS software up to date?
    If you includes Cisco routers, you could be using an old release of IOS, the network OS powering most Cisco router and current Cisco switches. Cisco frequently provides upgrades to IOS to correct problems, shore up security vulnerabilities, or add features. However, updating Cisco IOS or other Cisco OS platforms can be tricky, depending on your Cisco device and your network infrastructure. As an example, there may be limitations of local RAM that might cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a wide variety of support services associated with upgrading Cisco IOS or any other Cisco OS such as IOS EX or CallManager. Progent's consultants can run version audits of your Cisco software, recommend appropriate upgrades, prepare Cisco devices, transfer software images, configure and verify your Cisco software, tune throughput, resolve issues, and train your IT managers how to utilize all significant new features.

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    If your small business is in San Joaquin County and you are in need of technical assistance, IT outsourcing, or top-level expertise from a certified Progent consultant, call 209-929-1133 or visit Contact Progent.

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