Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon





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How can Progent help improve the fault tolerance of my network?
Progent's design services for fault tolerant IT systems provide Microsoft and Cisco-certified network professionals who can help you create a fault-tolerant computing environment that includes key technologies and procedures for line-of-business applications. Progentís consulting experts can assist you to implement a system architecture with features such as failover Internet access, network load balancing, zero-downtime data centers, multi-site backup, high-availability interoffice connections, and high-reliability multi-location networks. Progent can also provide disaster recovery preparedness experts to help you plan, validate, and document a recovery process based on best practices.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates mastery in network security audit and control. Accredited by ANSI, the CISA credential has consultants undergo a comprehensive examination given by the ISACA international professional group. Progent offers the services of a CISA-qualified network security audit professional trained to assist companies in the areas of IS audit process, information technology enforcement, network assets and infrastructure ROI, IT support, safeguarding of data resources, and business continuity planning.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide medium size businesses in the San Francisco Bay Area and in major cities throughout the United States two basic outsourcing support programs built on Microsoft Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To view a single-page printer-friendly spec sheet summarizing Progent's two Network Monitoring Packages for medium size companies, click:Network Monitoring Packages.

    How can Progent help large enterprises?
    Progent's consultants can help large businesses to plan, execute, and manage major rollouts of key Microsoft, Cisco, and Oracle RDBMS platforms by delivering support services such as Active Directory consulting, Microsoft Exchange 2016 Server migration, Exchange 2013 Server integration, SQL Server programming, Cisco network infrastructure design, Oracle DBA and development services, MySQL consulting, and project management support. Progent has assisted some of the world's largest companies to integrate mission-critical information technology solutions powered by Microsoft technology and can deliver transparent branch office support to enterprises with local offices in Northern California or in major cities in the United States.

    Can Progent help implement virtual desktops with Windows Server 2016?
    Microsoft's desktop virtualization solutions reduce the effort required for IT administrators to deploy applications so that they are consistent throughout a corporate workforce, offer the ability to manage access to business information, and enable quick deployment of new or upgraded desktops. With Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client access, enhances performance, strengthens security, centralizes administration, and provides an almost transparent client experience. Progent's desktop virtualization consultants can assist you to evaluate the business advantages of Microsoft's virtual desktop technologies, set up test and production deployments, improve your network architecture to support virtual desktops efficiently, assess and resolve security issues, and educate your network managers to utilize industry best practices to achieve maximum payback from desktop virtualization.

    How can Progent help us migrate to Skype for Business Server?
    Progent's Microsoft-certified Skype for Business integrators can provide online and onsite consulting services for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

    Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
    Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager, is a converged voicemail solution that accelerates productive collaboration by providing flexible set of options for retrieving voice messages within an environment that is easy to deploy and manage. Unity Connection lets you read and manage voice messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in certain Cisco ISR routers, provides affordable voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses and enterprise satellite locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE deployment gives you the highest possible competitive value.

    How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
    System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

    What are the advantages of being a Microsoft-certified Partner?
    Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and network consultant can utilize the technical and educational tools required to offer the best computer help available. Progent offers world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based information technology. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 support, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 integration, Microsoft Windows Server 2008 migration help, plus Windows 10 planning and migration consulting, Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 development and training, and Microsoft Dynamics GP programming.

    Does Progent offer expertise with VMware NSX network virtualization?
    VMware's NSX network virtualization platform enables you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.



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    If your small business is in San Joaquin County and you require computer help, IT outsourcing, or high-level expertise from a Progent professional, call 209-929-1133 or visit Contact Progent.
















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