More Questions and Answers
How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2007?
Progent's Exchange 2007 migration experts employ field-proven methodologies to help you move from POP3 email systems to Exchange Server. Progent attends to critical details such as coordinating domain names so that both local and external workers benefit from a smooth migration from POP3 email. Progent can assist you with configuring a local Exchange Server environment or help you locate and manage your Exchange Server in an off-site, remote Data Center.
How can Progent enhance my network security?
Progent's security services include a comprehensive
security audit, disaster recovery, virus
protection and deletion, spam filtering, firewall technology, ISP
relationships, backup strategy definition, and planning for secure
commerce. Progent's engineers offer ISA Server 2004 consulting to help your enterprise implement technology that builds on Windows 2003 security and Active Directory for policy-based security,
acceleration and management. Progent offers CISSP Security Consulting Services to help your enterprise improve security in many areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, physical security, cryptography , telecommunications, network and Internet security, and business continuity planning.
How can Progent help my business get the most benefit out of Microsoft Operations Manager (MOM) software?
Configuring Microsoft Operations Manager can be difficult. With over five years of background with the NetIQ product upon which MOM is based, Progent's consultants can help you select appropriate MOM components, configure and integrate MOM, and create specialized rules, scripts, reports and alerts for your network environment. Progent can also document Microsoft Operations Manager's network monitoring policies and procedures.
You can outsource MOM problem reaction to Progent's Microsoft-certified experts. With years of IT support experience, these service professionals can also respond quickly to the monitoring data generated by MOM to keep mission-critical systems operating continually. By analyzing trend reports and reacting efficiently to alerts, Progent can eliminate emerging problems before they result in downtime or solve serious problems the moment they occur. Usually, Progent can fix network trouble remotely, saving time and money. For severe problems requiring onsite support, Progent can quickly dispatch a field support specialist to the location of any small business in the San Francisco Bay Area.
What is Progent's methodology for enterprise IT projects?
For major information technology projects, Progent's methodology uses industry project management standards derived from
the best practices described in the Microsoft Solutions Framework (MSF).
Highlights of Progent's MSF methodology for enterprise business network projects are:
The Envisioning Phase: Needs Definition
The Planning Phase: Design and Architecture Proposals
The Developing Phase: Pilots
The Stabilizing Phase: Design Tweaking
The Deploying Phase: Implementation
For more discussion about the phases of MSF methodology, see
Microsoft Solutions Framework consulting.
Does Progent support Great Plains business software?
Progent can provide a Great Plains consulting specialist to maintain and enhance your Greta Plains accounting solution. Progent can also help you plan and implement an affordable migration to Great Plains so that you preserve your data, enhance your security, streamline your reporting and analytics, get full advantage of Microsoft Office integration, and minimize network downtime by designing and following an efficient upgrade plan.
What web development services are available from Progent?
Web development services available from Progent's Consulting Experts include
web design, web project management, .ASP and .NET programming, graphic design, and on-site training in web creation software such as Microsoft FrontPage. Progent can also provide application experts who can show you how to create and deploy specialized eCommerce solutions.
How can Progent help me deploy Entourage to enable collaboration between Mac users and Windows users?
Progent's Microsoft-certified technical team members and Mac consultants can help you connect your Mac systems to your Microsoft Exchange Server through Progent's extensive
Entourage support. Progent will ensure that your Exchange Server is properly set up and that WebDAV, LDAP and Outlook Web Access are efficiently installed. Progent can also offer a complete array of Microsoft Exchange consulting services including set up, support, security, remote connections, performance optimization, plus spam blocking and virus protection. Progent also can provide customized one-on-one Entourage management seminars.
Can Progent help customize Microsoft Word so that it is better integrated into the workflow of my business?
Progent can help you customize your Word environment to take advantage of the newest version, Microsoft Word 2003, which includes major improvements in document management, group projects, and mail merge features. A Microsoft Word consulting professional from Progent's Experts Team can help you integrate Word's powerful features into the workflow of your organization, design templates, and build time-saving macros.
What are the advantages of Progent's model for remote support?
Most network issues can be fixed immediately by Progent's team of remote service experts. This eliminates lost productivity which can result from waiting for a local engineer to show up in person. Furthermore, many freelance engineers and network service firms require minimum on-site charges that can turn a 10-minute problem into a 2-hour expense. Progent’s model of billing per minute and billing exclusively for service actually delivered permits Progent’s remote support engineers to solve hundreds of minor problems every day at the lowest feasible cost. In addition, the confidence of having reliable access to Progent's large group of technical consultants opens the gates to a new world of sophisticated network solutions that typical small organizations would otherwise shy away from because of the risk of having inadequate support resources.
What security support does Progent offer for UNIX environments?
If you run a multi-OS IT network that combines UNIX and Microsoft servers, Progent provides
security help by providing a CISSP-certified IT expert to assist your entire enterprise in a extensive range of security concerns. CISSP Certification denotes expertise with a worldwide standard for information security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your organization in a broad range of security areas such as:
Security Management Procedures
Security Architecture and Models
Access Control Solutions and Processes
Applications Development Security
Operations Security
Site Security
Data Encryption
Telecommunications, LAN and Internet Security
Disaster Recovery Planning
Law, Investigation and Ethics
Does Progent support Microsoft Operations Manager (MOM) software?
Progent has extensive background both providing
Microsoft
Operations Manager (MOM) support and utilizing this advanced server monitoring software.
Progent offers Northern California small and mid-sized organizations two basic outsourcing service packages built on Microsoft Operations Manager (MOM):
To download a one-page printer-friendly datasheet about Progent's two outsourcing support programs for medium size businesses, click:
Network Monitoring Packages 69 Kb PDF file).
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad array of security solutions from Microsoft and Cisco, Progent offers small and mid-size companies expert consulting for products from other important
Firewall and VPN suppliers such as
Check Point Software,
WatchGuard,
Juniper Networks,
SonicWALL, and
Symantec.
More Questions and Answers
If your small business is in
San Joaquin
County
and you are in need of computer support, IT outsourcing, or professional services from a Progent engineer:
Call 209-929-1133 or send email to information@progent.com
