Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon





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Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages intended to allow small companies to receive an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from beyond your firewalled perimeter to determine possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine inside your company firewall to evaluate the risk to inside attacks. Both security inventory services are configured and run from a secured remote location.

What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration and PC and mobile support for small and midsize businesses, economical online IT consulting for local governments and school districts, plus branch office networking support and disaster recovery/business continuity solutions for large corporations. Progent's small company clients typically cannot afford the hassle and overhead needed to maintain their own full-time IT management staff and rely on Progent for as-needed guidance, system integration and troubleshooting. SMBs find it cost effective to use Progent's online support services on an occasional basis for jobs like Microsoft Windows Server configuration, Exchange Server set up, network appliance upgrades, site moves, hybrid cloud integration, or Call Center support. For enterprise-class disaster recovery/business continuity systems, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISA and GIAC-certified information assurance consultants can provide a range of security and compliance evaluation packages designed for organizations of all sizes.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services such as system design, deployment, administration, remediation, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment. In case your organization is already running SQL Server 2014, Progent can help your company to carry out a cost-effective upgrade to Microsoft SQL Server 2016.

How can Progent help my Linux developers?
If you are developing UNIX or Linux applications on a system that features Windows-based servers, desktops and software, Progent offers IT support services that keep your system operating smoothly while allowing you to concentrate on your area of strategic expertise. By taking advantage of automated network monitoring and providing remote and in-person technical help as you require it, Progent provides Linux and UNIX developer support that offers an affordable way to manage an IT network that features top-level reliability, security and performance.

Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco routers, you may be running an outdated release of IOS, the network OS used in virtually all Cisco router and current Cisco switches. Cisco often offers upgrades to IOS to fix bugs, shore up security gaps, or improve functionality. However, updating Cisco IOS or other Cisco OS platforms can be tricky, depending upon your Cisco equipment and your system infrastructure. As an example, there could be limitations of local RAM that might cause a new OS version to operate improperly. Progent's Cisco CCIE-certified consultants can provide a broad selection of services related to upgrading Cisco IOS or any other Cisco OS like IOS EX or CallManager. Progent can perform version audits of your router software, propose appropriate upgrades, provision Cisco appliances, transfer images, configure and test your Cisco software, optimize performance, resolve issues, and teach your IT staff how to take advantage of any important new features.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's certified SQL Server developers can help with each aspect of creating SQL Server database applications. Progent adheres to industry best practices using Microsoft's .NET architecture to create scalable, easy-to-manage line-of-business applications and is experienced operate efficiently with a customer's internal staff or external consultants to finish software projects on schedule and within your budget. Software development support available from Progent for Microsoft SQL Server environments includes requirements analysis, data tier architecture, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, clustering, consolidation of stored procedures, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.

Can Progent help my business develop custom eCommerce applications?
Progent's application experts can help your business to create web sites that are integrated with sales and inventory software to reduce the expense and increase the dependability of on-line commerce. Progent can show you how to implement a secure, reliable e-commerce environment and design custom web applications based on standard development tools and or customize available applications so that they work with your special business needs. Progent can provide online access to experienced Microsoft SQL Server programmers and Oracle programmers and DBAs, and MySQL experts to assist you to carry out line-of-business development projects.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local installations of Exchange. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget. For more information about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix XenDesktop experts and XenApp desktop virtualization specialists can help your business to design, implement, administer, and troubleshoot a virtual Windows desktop delivery solution based on Citrix XenDesktop or XenApp for virtualizing desktop computers. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can assist you to administer and support a remote datacenter that features high availability, enhanced protection, and fast disaster recovery.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-certified network engineers can help you to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued equipment to current releases. Progent's Junos OS engineers offer expertise with Juniper's flagship network control software to enable your business to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a combination of Juniper's OS platforms.

Does Progent offer help with specific Apple Mac applications?
Progent's Mac experts can nurture the creative side of Mac environments by providing consulting services and teaching in graphics, audio, and video. Progent's trainers can provide Apple Mac application software training for creative tools that include Adobe PhotoShop, Illustrator, QuarkXPress, Adobe After Effects, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and educational tools required to offer the best information technology service available. Progent has world-class expertise in the design, deployment and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified experts offer Active Directory consulting, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server consulting, Microsoft Exchange Server 2010 maintenance, Microsoft Exchange 2003 upgrade help, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment, Microsoft Windows Server 2008 migration help, plus Windows 10 migration assistance, Microsoft Windows 8.1 consulting, Microsoft Windows 7 maintenance, Microsoft Office support and training, and Microsoft Dynamics GP programming.



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If your small business is in San Joaquin County and you are in need of computer assistance, IT outsourcing, or high-level services from a Progent professional, call 209-929-1133 or visit Contact Progent.
















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