Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

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What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting knowledge in special application areas, enabling you to develop fast, low-cost and highly functional IT solutions that align with the unique needs of your company. Progent's line-of-business software developers can help your business to customize Microsoft's popular eCommerce-capable applications such as:
  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)

    Does Progent offer desktop support services?
    Progent offers a broad range of cost-effective consulting and support services to help you business to deploy, configure, troubleshoot, and administer workstations and laptops based on Microsoft Windows, Apple Mac OS X Lion, or popular versions of Linux. Progent's desktop PC consulting services include Windows 10 migration consulting, Microsoft Windows 8.1 support, Windows 7 maintenance, MS Office integration and training, and 64-bit computing upgrades.

    Can Progent help set up pilot systems to help our company test new technology?
    Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento includes a collection of dedicated computers and network infrastructure intended to be used remotely or on site to accommodate system testing, evaluations, capacity modeling, troubleshooting, disaster recovery simulation, training, and other purposes to help Progent's clients successfully carry out large-scale IT initiatives.

    Does Progent offer support for NetApp SAN storage solutions?
    Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on industry best practices.

    Why should a small business outsource IT support?
    Whether it means planning network infrastructure, establishing or outsourcing a Help Desk, deploying a new email solution, or creating an web-based business application, outsourcing your network technical services can contain costs and minimize uncertainties, allowing IT support costs to grow in a more linear and controlled way than is possible by establishing a large, all-purpose internal IT organization.

    Can Progent help our business relocate our IT infrastructure?
    Progent can provide Microsoft and Cisco-qualified network consultants who can help you plan and manage a seamless business network relocation to a new site, including data center design and setup, project management, creating a complete security strategy that includes physical site security, ISP and telecommunications carrier selection and synchronization, and efficient network updates. Progent can also assist your company to select a colocation site to support your critical servers, prepare your installation, and provide ongoing colocation site IT services.

    Can Progent help design a fault-tolerant load balancing solution?
    Progent's server load balancing consulting services cover a wide array of load balancing techniques such as server balancing, application balancing, and LAN/WAN infrastructure routing. Progent's consultants can assist you to enhance network availability and performance by implementing load balancing capabilities incorporated into products such as Microsoft Windows Server 2003 Network Load Balancing Manager, Windows Server 2008 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, Cisco Switches and Cisco IOS-based Routers, Citrix Metaframe, and F5 BIG-IP Global Traffic Manager.

    Can Progent help us create a hybrid cloud solution based on Windows Server 2016
    Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

    What is Managed Network Monitoring and how can it help my business?
    Managed Network Monitoring is a type of outsourcing that allows your internal IT staff to benefit from the server monitoring activities of an outside IT support group. If your business has a small internal IT team, Progent's Managed Network Monitoring co-sourcing program is an economical way to optimize network uptime, performance and security.

    Key features of Progent's Managed Network Monitoring Package include:

  • Progent does a requirements evaluation and configures Operations Manager
  • Progent deploys a remote System Center Operations Manager server to monitor your network
  • Progent provides Helpdesk support services, coordinated with System Center Operations Manager
  • Progent remotely tracks, diagnoses, and/or resolves network trouble spots
  • Progent provides regular network management including installation of service packs and security patches
  • Network Appliances must be under manufacturer's on-site warranty service

    Who founded Progent?
    Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 25-year network support veteran and has managed the design and deployment of hundreds of innovative business solutions based on Microsoft technologies. Mr. Kent founded Progent in order to meet the needs of small organizations who can't justify the high cost of maintaining a large IT staff but who still require information systems with world-class dependability, protection, and performance.

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    If your small business is in San Joaquin County and you need technical help, IT outsourcing, or top-level expertise from a certified Progent engineer, call 209-929-1133 or visit Contact Progent.

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