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More Questions and Answers

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 engineers as well as seasoned database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security consultants to help your business to maintain your SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

What types of organizations can Progent help?
Progent offers IT outsourcing, Azure and Amazon AWS cloud integration plus PC and mobile device support for small and midsize businesses, affordable remote IT consulting for local governments and school districts, plus branch office networking support and disaster recovery solution design for enterprises. Progent's small company clients typically cannot justify the hassle and cost needed to maintain a full-time IT management staff and rely on Progent for as-needed advice, system integration and troubleshooting. Small and midsize businesses find it cost effective to use Progent's remote expertise on an as-needed basis for tasks such as Windows Server deployment, Exchange Server migration, network hardware upgrades, datacenter relocation, cloud integration, or Help Desk support. For enterprise-class disaster recovery/business continuity(DR/BC) systems, Progent can provide immediate online or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISSP and GIAC-certified data security consultants offer an array of security assessment packages designed for networks of all sizes.

Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide online access to an Oracle expert for Oracle database administration support or an Oracle application programmer. Progent can assist your business to develop efficient mechanisms for key Oracle DBA tasks such as performance tuning, backup and restore processes, and database security, or train your IT personnel how to use industry leading practices for simplifying various management tasks. Progent can in addition provide the support of a PL/SQL developer to help your company to design, tune, troubleshoot, or migrate Oracle applications that can vary from business reports to data-driven web commerce sites. Progent offers experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified network consultants who can assist you with a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, defining a comprehensive security plan that includes physical site security, ISP selection and synchronization, and efficient system updates. Progent can also help your company to identify a colo center to support your key applications, plan your installation, and deliver continuing colocation site support.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application programmers can help your organization to build and support database applications that utilize Microsoft's SQL Server database platform. Progent follows leading practices to build efficient, manageable SQL Server database applications and knows how to work with a client's IT staff to deliver projects in a timely and cost-effective manner. Progent for can assist you to build SQL Server applications by offering a broad selection of professional services such as specification of features and scope, database modeling, normalization, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, synchronization mechanisms, security and compliance, and fault tolerance.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, Which is included with Windows Server and Windows desktop, is an advanced server role for web hosting and web application programming. The new releases provide improved security, dependability, scalability, and troubleshooting while incorporating significant improvements in remote administration. A variety of popular extensions to Internet Information Services have been built into newer releases including the Request Filter Module (previously known as URL Scan), which can prevent potentially harmful HTTP requests from being run by web software. Progent's Internet Information Services (IIS) experts can assist your company to configure IIS as well as the recent extensions to IIS Manager like the GUI for controlling ASP.NET programs.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Microsoft Office and Office 365 experts can help businesses to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides quick ROI and promotes improved business results. Progent can assist your company to integrate Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility problems with different versions of Office and can provide live online Microsoft Office and Office 365 training to individual users and groups.

Can Progent help us integrate and manage Android smartphones?
Progent's Android smartphone and tablet integration expertise have years of experience delivering remote and on-premises support for businesses of any size who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve network problems that involve numerous manufacturers and that entail a mix of older and up-to-date information technology. Progent provides cost-effective remote technical support to assist you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to help you complete strategic network initiatives on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and use Android phones to maximize their business value.



More Questions and Answers

If your small business is in San Joaquin County and you need computer support, information technology outsourcing, or high-level services from a Progent consultant, call 209-929-1133 or visit Contact Progent.
















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