California Central Valley
Stockton, Tracy, Lathrop, Ripon

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

• Planning, piloting, integrating and supporting Microsoft-based technologies by offering services including complicated Active Directory installations, Exchange 2007 Server consulting, Microsoft Exchange Server 2003 migration, Microsoft Configuration Manager process consulting, and Microsoft SQL Server programming.
• setting up and supporting server monitoring tools such as Microsoft Operations Manager.
• For migrating to Windows Server 2008 or migrating to Exchange 2007 Server, Progent can assist with planning and can also provide temporary personnel to help with deployment at locations in Northern California and larger cities across the U.S.
• Providing Cisco-certified CCIE network troubleshooting experts to repair challenging connectivity problems affecting the reliability or functionality of multi-vendor environments
• Experience in helping enterprises create a far reaching security strategy that includes state-of-the-art technology from Microsoft and Cisco and adheres to industry best practices.
• Network security assessment packages to deliver an objective and comprehensive network security audit from a team of certified security engineers.

Does Progent offer support for migrating from Microsoft Exchange 5.5 Server to Exchange Server 2007?
Progent's Exchange 2007 migration support services can help you plan and implement an efficient in-place upgrade strategy that avoids network disruption, minimizes future support demands, and makes your Microsoft Exchange Server 2007 easy to manage.

What consulting services are available from Progent for Firewall and VPN security?
Progent's security consulting experts have extensive field experience deploying and supporting Firewall/VPN products from multiple vendors and can show you how to design a robust security solution and then implement, administer and support it. Also, Progent's CISSP certified engineers and CISM certified security professionals can advise you ways to design security into your business processes.

Does Progent support ERP and MRP applications?
Progent offers ERP and MRP software consulting through application experts who can support MS Dynamics business software products, and applications from third-party vendors that provide accounting, ERP, MRP, project accounting, plus management systems for areas like HRP, sales, and distribution.

What can Progent do to help with disaster recovery?
Progent's continuation of business consultants can help you make continuation of business plans, architect a fault-tolerant IT infrastructure, and conduct useful test drills. Progent's expert Microsoft Data Protection Manager engineers can help you to configure a DPM-based backup and recovery system, thoroughly validate your system, train your IT personnel or regular consultants how to maintain DPM, or handle complete information technology outsourcing including remote housing of Data Protection Manager machines in Progent's world-class data center.

How can Progent enhance my network security?
Progent's security services include a comprehensive security audit, disaster recovery, virus protection and deletion, spam filtering, firewall technology, ISP relationships, backup strategy definition, and planning for secure commerce. Progent's engineers offer ISA Server 2004 consulting to help your enterprise implement technology that builds on Windows 2003 security and Active Directory for policy-based security, acceleration and management. Progent offers CISSP Security Consulting Services to help your enterprise improve security in many areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, physical security, cryptography , telecommunications, network and Internet security, and business continuity planning.

How can Progent help us fortify Apple Mac network security?
Progent's CISSP security engineers and CISM security consultants can show you how to protect your Mac network by offering expert services which include providing comprehensive security audits, cleaning up after virus and worm attacks, setting up firewalls, implementing safe off-site and wireless connectivity, installing automated software for protection against virus and worm attacks, unwanted spam, and directory harvest attacks, and developing a complete security plan appropriate for your business and network environment.

How can Progent help my company reduce spam?
Progent has teamed up with Postini to provide small organizations spam and virus filtering with E-Mail Guard, a service that stops spam and email viruses before they are able to pass through your corporate firewall.

My business application needs 24x7 support. Can Progent help?
Progent can provide optional 24x7 hands-on computer help and IT outsourcing services in the San Francisco Bay Area. Progent also can provide optional 24x7 online support throughout the United States. Progent's 24x7 IT System Support Services combine the services of experienced Microsoft-certified service experts, the most advanced network management tools, and cost-effective support programs to keep your business network up and running.

Can Progent help my business customize applications based on Microsoft Great Plains software?
The open design of Microsoft Dynamics GP makes it affordable to create custom Great Plains programs that offer all of the basic capability of proven Microsoft Dynamics GP solutions but also handle the particular requirements of your company. With access to the Modifier with MS Visual Basic, software engineers are able to design with the most widely used programming environment in the IT world to adapt Microsoft Great Plains data views, add or modify business logic, produce custom forms and reports, or expand interaction with Microsoft Office programs. Progent's experience with Microsoft .NET support, SQL consulting, and programming background with VBasic, XML, and other developer environments allows clients to tailor custom mission-critical programs and eCommerce solutions that work seamlessly with Great Plains.