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How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE integration consultants can help you to plan, integrate, manage, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable online or on-premises expertise to help companies to move smoothly to an advanced communications ecosystem that offers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync for access to a SIP PSTN trunk.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates next generation behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Find out more about Progent's complete ProSight family of low-cost managed services for small organizations.

How does Progent handle problem escalation?
Progent uses a collaborative model for problem escalation, making it possible to solve even the most difficult technical issues that can appear occasionally. By leveraging 100s of consulting-years of background from Progent's Microsoft and Cisco-qualified experts, Progent can rapidly and cost-effectively solve issues that would stymie ordinary computer support organizations. Working with thousands of clients on implementation and integration projects every year provides Progent a unique perspective on which techniques succeed and which ones do not in solving network issues.

Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco appliances, you could be running an old version of IOS, the operating system powering almost every Cisco router and the latest Cisco switches. Cisco often publishes updates to IOS in order to fix bugs, shore up security vulnerabilities, or improve functionality. However, upgrading Cisco IOS or other Cisco OS platforms can be tricky, depending on your Cisco device and your network environment. For example, there may be limitations of internal RAM that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE-certified network engineers can provide a broad array of services associated with updating Cisco IOS software or any other Cisco software platform such as IOS EX or CallManager. Progent can run audits of your router software, propose appropriate updates, provision Cisco appliances, transfer images, configure and test your Cisco software, optimize performance, troubleshoot problems, and train your IT managers how to take advantage of all significant new features.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business consultants can provide online and on-premises consulting services for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified network security experts can assist you create and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.

Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses access to an engineer with expertise in Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 DAG design, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 Live Migration support services, Windows 2008 failover clustering support, and System Center Data Protection Manager configuration to help you create a fault-tolerant messaging solution that supports onsite workers, branch offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam filtering service platform that intercepts both spam and email-based attacks and features cloud-based recovery via spooling. Progent's CISA and CISM-certified network security professionals can help your company to develop architectures, security policies, and processes that optimize email protection.

What security support does Progent offer for Linux/UNIX environments?
If you have a mixed-platform business network that combines Linux/UNIX and Windows servers, Progent can offer security consulting by giving you access to a CISSP-certified IT professional to help your entire business in a broad range of security concerns. CISSP Certification recognizes mastery of a global standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your business in a variety security areas including:

  • Security Management Practices
  • Security Architecture and Paradigms
  • Access Control Systems and Methodology
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Data Encryption
  • Telecommunications, Network and Internet Security
  • Business Continuity Planning
  • Law, Investigation, and Ethics

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    If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are looking for computer assistance, information technology outsourcing, or advanced services from a Progent professional, call 707-470-1313 or visit Contact Progent.

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