More Questions and Answers
Does Progent support building-to-building wireless networking?
Progent can help you design, select, test, install and manage secure
building-to-building wireless bridges that integrate smoothly into your business computer system while offering a level of security that equals or exceeds wireline connections. For an example of Progent's consulting offerings for building-to-building wireless bridging, refer to the Wireless Integration Case Study.What services are available from Progent for UNIX-Windows integration?
For mixed-platform networks that feature UNIX and Windows servers and desktops, Progent's
UNIX-Windows integration, support and troubleshooting services include:
System Infrastructure Configuration and Support
Consulting for Microsoft Windows Services for UNIX (SFU)
Remote Server Monitoring and Administration
Online Network Help and Problem Solving
On-site Network Support Throughout the San Francisco Bay Area
Help Desk Support
Why should a small business outsource IT support?
Whether it involves designing IT system infrastructure, setting up or outsourcing a Help Desk, deploying a new messaging system, or creating an on-line eCommerce application,
outsourcing your network technical services can control expenses and minimize risks, allowing network support expenses to grow in a more steady and gradual fashion than is possible by building up a big, all-purpose internal IT organization.
How does Progent handle problem escalation?
Progent follows a team approach to problem escalation, making it possible to deal with even the most difficult technical problems that can crop up occasionally. By leveraging hundreds of man-years of experience from Progent's Microsoft and Cisco-certified experts, Progent can quickly and affordably solve even the most vexing issues. Working with hundreds of clients and performing thousands of complex implementation and integration projects every year gives Progent a unique understanding about which approaches work and which do not.
Does Progent offer network monitoring support?
Progent provides a selection of Network Support Packages built around the advanced problem solving abilities of Microsoft Operations Manager (MOM), a next-generation server management software platform that monitors the availability, speed and security of your IT network and identifies problems before they can disrupt your system. To provide additional understanding about the performance and robustness of your system environment, Progent can help you install and manage popular network monitoring tools powered by the Linux OS.
What services are available from Progent to support Windows 2000 Server?
Progent's certified Microsoft engineers can help you increase the capability of your existing Windows 2000 Servers and can simplify system management, offer technical support and troubleshooting and bolster security. In addition, Progent can provide CISSP and CISM certified security experts to evaluate your current network security and propose business-wide policies, procedures and products to strengthen your security.
What can Progent do to help with disaster recovery?
Progent's disaster recovery consulting experts can help you create recovery strategies, design a fault-tolerant network foundation, and conduct useful preparedness exercises.
How can Progent help UNIX developers?
If you are a UNIX developer, Progent can help you consolidate servers and leverage your purchase of non-stop network appliances by configuring a virtual infrastructure with tools such as VMware. A virtual infrastructure allows UNIX developers working in a predominantly Windows environment to consolidate expensive IT resources by partitioning servers into secure, discrete segments that are convenient to manage and can affordably and reliably support a variety of development environments such as UNIX, Linux and Solaris. Progent's network consultants can help you set up robust physical and virtual network infrastructures that are ideal for developing and validating new applications.
How can Progent help large enterprises?
Progent's IT experts can help large enterprises design, deploy and manage major rollouts of core Microsoft technology such as Active Directory, Microsoft Exchange Server, SMS Server and SQL Server. Progent has worked with some of the world's largest companies successfully integrate
mission-critical IT solutions powered by Microsoft technology and can deliver local consulting expertise to large companies with branch offices in the Bay Area or in many cities in the United States.
What are the advantages of Progent's managed services for filtering spam, email-borne viruses and Directory Harvest Attacks?
Progent's E-Mail Guard uses the Managed Service Provider (MSP) technique to filtering spam and viruses because solution enables network security to begin at the place of origin of spam and viruses — the Internet. Spam defense set at the network gateway or at the workgroup server subject networks and application to destructive attacks and bandwidth-hogging junk email. Postini’s implementation of managed service is also uniquely able to intercept Directory Harvest Attacks (DHAs), which can only be effective in the SMTP interface at the Internet gateway.
More Questions and Answers
If your small business is in Vacaville or anywhere in the San Francisco North Bay
area
and you need technical assistance, IT outsourcing, or professional expertise from a Progent engineer:
Call 707-470-1313 or send email to information@progent.com
