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Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Apple support specialists and Microsoft-certified consultants can show you how to install Microsoft Outlook:Mac 2011 or Microsoft Entourage:Mac and Exchange so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Outlook 2011 or Entourage, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send email, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to meetings with your Exchange account. Progent's Outlook:Mac 2011 and Microsoft Entourage:Mac specialists can make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized online education for Microsoft Outlook:Mac 2011 and Microsoft Entourage:Mac.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your organization does not have a senior IT strategist, Progent's part-time CIO service can provide the help of a veteran information officer on a part-time basis to assist with critical tasks like growth strategies, rationalizing technology spending, developing TCO models, workflow analysis, vendor review, information security, cash flow projections, automating network administration, Help Desk management, patch control, network monitoring, and business continuity preparedness.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing engineer with an extensive background integrating technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your IT network. Progent can also provide the services of network infrastructure engineers able to help businesses of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, protection, and scalability required to support your video conferencing/telepresence solution.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting IT projects for major businesses, Progent uses a structured approach based on defined milestones in order to achieve budgetary, scheduling, and technical goals while avoiding business disruption. Progent's methodology takes advantage of industry project management standards based on the leading practices incorporated in the Microsoft Solutions Framework (MSF) and includes needs identification, planning and architecture proposals, pilots, required adjustments, and expert deployment. All phases are documented to provide a comprehensive list of IT services delivered and to help in ongoing system maintenance.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers consulting from an experienced MySQL database administrator, programmer, or database designer to assist your business to plan, implement, and maintain database solutions powered by MySQL. Progent's RDBMS experts can also assist your business install MySQL Cluster Edition with Windows Server Failover Clustering for enterprise-level availability and performance.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services 7.5, Which is included with all releases of Windows 2008 Server R2, is a sophisticated server role for web hosting and application programming. The new version provides enhanced protection, reliability, expandability, and problem analysis while also delivering major improvements in automated and remote administration. Many popular extensions to IIS have been integrated into the 7.5 release such as the Request Filter Module (previously known as URL Scan), which is able to prevent dangerous HTTP requests from being processed by hosted web applications. Progent's Internet Information Services consultants can assist your company to deploy IIS 7.5 and the latest extensions to IIS Manager such as the GUI for managing ASP.NET applications.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security professionals can assist you develop a company-wide IT security strategy that includes hardware and software as well as policies to guard your information assets. Progent's ISA Server experts and Forefront TMG specialists can help you to support Microsoft's discontinued firewall platforms. Progent's Cisco ASA firewall with Firepower Services engineers can help you to configure Cisco network appliances for optimum network protection. Progent's security assessment scanning service packages provide economical and objective evaluations of your current security profile. Progent's Email Guard spam and virus filtering service can block spam and email-borne malware before they make it to your security perimeter.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center Configuration Manager design and deployment, System Center 2016 Configuration Manager hybrid cloud integration, and Intune integration help to centralize and simplify the administration of your PCs and web-facing mobile devices. Progent can assist you to migrate efficiently to SCCM 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 environment to support your evolving IT requirements.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration support experts can help your organization to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit processing, design an economical upgrade strategy that minimizes business disruptions, and provide responsive remote help to aid your company to install 64-bit software and application software on your current hardware. Progent's Microsoft certified computing consultants can help you to install the 64-bit versions of Microsoft platforms like Windows Server 2008, SQL Server, Windows 7, and Microsoft Office Excel.



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If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are in need of computer support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 707-470-1313 or visit Contact Progent.
















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