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How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for individuals who need to increase their knowledge of mainstream office productivity software and network hardware. Learn more about Progent's Microsoft Office Word and Office 365 Word custom training, Microsoft Office Excel and Office 365 Excel classes and consulting, Microsoft Project expertise, and seminars on Apple Mac application software. Progent also provides interactive online webinar education seminars. Virtual online classes provide a versatile and low-cost solution for teaching your IT staff to operate a broad selection of key software products.

Progent also provides detailed documentation for all services performed. These in-depth service reports provide your in-house IT staff a concise and useful history of important technical issues surrounding your network and can provide insight on how to anticipate and resolve problems in the future.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size organizations near-continuous backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-aware protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft certified SCDPM 2016 consulting experts can assist you to plan, deploy, administer, and repair a multi-site backup/restore solution powered by Data Protection Manager 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management or co-management services to help you complete your Data Protection Manager 2016 initiative on time and on budget.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Access developers and consultants can provide affordable remote support for all releases of Office Access including Access desktop and Access Web App and offers advanced assistance for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online classes for Access application development and DBA services.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants can provide advanced remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small or midsize businesses and campus LANs to enterprise data centers and public clouds. Progent can help you to deploy Cisco's continually improving switching solutions to realize the throughput, scale, availability, virtualization support, data protection and manageability needed by your organization. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch support. For details about Progent's consulting and support for Cisco's Nexus Series of data center switches, refer to Nexus switch support. For details about Progent's support services for Cisco Meraki switches, refer to Meraki switches consulting services.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants can provide online and on premises consulting to assist your organization with any phase of BI reporting from debugging or modernizing applications to designing and implementing a comprehensive business intelligence solution. Progent's BI consultants can assist your company to support your current BI system, help you to upgrade reports and databases from a legacy reporting product to a current solution, and deliver as-needed remote mentoring tailored to your individual needs. Progentís management reporting professionals offer expertise in all popular BI reporting and visualization tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

How can Progent help large enterprises?
Progent's certified consultants can help large businesses to design, deploy, and support major rollouts of core Microsoft, Cisco, and Oracle RDBMS platforms by delivering support services including Active Directory consulting, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, SQL Server application development, Cisco infrastructure design and troubleshooting, Oracle DBA and development services, MySQL expertise, and project management support. Progent has helped some of the world's largest companies to integrate mission-critical IT solutions powered by Microsoft technology and can offer transparent branch office support to nationwide businesses with local offices in Northern California or in major cities through the United States.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, enables safe end-user self service, and offers a common point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud experts can help your organization with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for major businesses, Progent follows a phased approach based on predetermined milestones in order to meet economic, scheduling, and technical targets while avoiding business disruption. Progent's methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework (MSF) and includes needs identification, planning and architecture proposals, testing, design tuning, and expert deployment. All phases are documented to provide a detailed description of technical services delivered and to assist in ongoing system support.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 utilizes core technologies initially developed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade strategy, educate your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.

How can Progent enhance my network security?
Progent's CISA and CISM-certified network security engineers can help you create a comprehensive IT security strategy that includes hardware and software as well as policies to guard your IT resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Microsoft Forefront TMG specialists can assist you to maintain Microsoft's legacy firewall servers. Progent's Cisco ASA 5500-X firewall with Firepower Services experts can assist you to deploy Cisco ASA firewalls for optimum infrastructure protection. Progent's security vulnerability scanning service bundles offer low-cost evaluations of your current external and internal security profile. Progent's Email Guard spam and virus filtering service can stop spam and email-based malware before they make it to your security perimeter.

What services are available from Progent to support Windows Server 2003?
Progent can help you with managing, maintaining and troubleshooting information technology solutions powered by Windows Server 2003, and can help with your move to Windows Server 2012 R2 from earlier versions of Windows Servers or from mix-platform networks. Progent's migration services cover design, deployment, configuration, piloting, training, and remote technical support. If you are planning on building a hybrid network model that combines local resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS engineers offer support for Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a mix of Juniper's OS platforms.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a configuration replication network, and testing your DR system to verify adherence with information assurance standards and government requirements.

Can Progent help us move our data center to a colocation facility?
There are hundreds of world-class data center colocation Sites in the San Francisco Bay Area and major metropolitan areas throughout the U.S., and Progent's Internet data center expert consultants can enhance your systemís redundancy and performance by helping you select a colo site that addresses the specific needs of your company such as geographic location, size, connectivity, budget, and extra additional features and services. Progentís colocation center IT services are designed for companies with equipment housed at co-location hosting sites and requiring timely on-premises service at the collocation site plus online support from Microsoft and Cisco qualified professionals. Progent offers a selection of co-location center support services such as system topology evaluation, Windows and Linux server integration and support, troubleshooting for server and communications infrastructure, development and deployment of high availability systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage cluster configurations.



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If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are in need of computer help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 707-470-1313 or visit Contact Progent.
















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