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Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application programmers can help your organization to build and maintain applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best practices to create scalable, manageable SQL Server applications and knows how to team with a customer's IT staff to complete projects in a timely and affordable manner. Progent for can assist your company to build Microsoft SQL Server solutions by providing a broad selection of professional support services such as specification of features and scope, data tier architecture, normalization, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication mechanisms, security and compliance, and fault tolerance.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager provides small and medium-size organizations near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can assist you to design, deploy, manage, and troubleshoot a multi-site backup/recovery system powered by DPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed guidance to resolve challenging issues or deliver end-to-end project management or co-management services to make sure you finish your SCDPM 2016 deployment on schedule and on budget.

How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed on multiple venues with any number of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can help your organization to assess the value of Ubiquitiís UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

What pricing structure does Progent use for support services?
Progent's simplified by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other additional charges that increase support costs. For remote support during regular business hours, you only pay for the actual time spent resolving your issue. If it only requires ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when a Progent consultant is actually on-site solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you might be billed for our expertís travel time, but never a higher emergency rate. Since Progent has a large pool of expert consultants located throughout the entire Northern California service territory, an available expert is usually close by to help. Progent can also dispatch onsite service to the majority of zip codes in the U.S. within 24 hours of receiving a service request. Progent's online support group has provided assistance to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and stay compliant with industry privacy standards and regulatory mandates like HIPAA and Sarbanes-Oxley. Find out more about Progent's complete ProSight family of low-cost network management outsourcing services for small and medium-size organizations.

Can Progent help us with desktop and mobile device configuration management?
Progent offer System Center 2012 Configuration Manager planning and installation, Microsoft System Center 2016 Configuration Manager cloud integration, and Microsoft Intune integration help to centralize and simplify the administration of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 environment to support your changing business needs.

How Can Progent Help with Windows Server 2008 R2?
The sophistication and integration demands of Microsoft Windows Server 2008 calls for an information technology consultant with hands-on experience and broad knowledge in designing and deploying efficient end-to-end business information solutions. The experience of Progent's seasoned Windows Server 2008 engineers, averaging over 10 years of background integrating Microsoft-based solutions, helps insure your success in supporting and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also assist you to assess the benefits of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper Networks-authorized network engineers can assist your company to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to help your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist you maintain networks that include a combination of Juniper's software platforms.

What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing offerings include system evaluation to ensure that your computer system meets professional standards of security and remote connectivity, 24x7 server monitoring using MOM to anticipate issues before they disrupt your productivity, optional Help Desk Support from Progent's technical experts, security assessment to help preserve your system from intruders and viruses, installation of Service Packs and security patches for servers and software, discounts on Progentís remote and on-site network support services, and access to Progentís team of Microsoft-certified system engineers and support personnel.

Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco routers, you may be running an old release of Cisco IOS, the operating system used in almost all Cisco router and current switches from Cisco. Cisco frequently offers updates to IOS in order to correct bugs, plug security vulnerabilities, or add functionality. However, upgrading Cisco IOS and other Cisco operating systems can be a challenge, depending upon your Cisco device and your network environment. As an example, there could be limitations of local Flash storage that could cause a new OS release to operate improperly. Progent's Cisco CCIE-certified network engineers offer a wide selection of services related to updating Cisco IOS software or other Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run inventories of your router software, recommend appropriate upgrades, prepare Cisco devices, transfer software images, configure and verify your update, tune performance, troubleshoot problems, and teach your IT managers how to take advantage of any important new capabilities.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified IP Voice experts can provide Cisco UC560 consulting support to help you to maintain your legacy UC500 VoIP gateway or design and implement a smooth upgrade to a modern VoIP solution.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a converged voicemail solution that promotes productive collaboration by providing flexible set of options for accessing voice messages within a framework that is easy to implement and manage. Unity Connection lets you read and manage voice messages from your email inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant functions for small to medium businesses and corporate branch locations with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and troubleshooting support to ensure that your CUE deployment delivers maximum business value.

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If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you require computer support, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 707-470-1313 or visit Contact Progent.

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