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Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 planning and migration consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration Call Center support services.

Can Progent provide help with Microsoft Access software development?
Progent's Office Access developers and consultants offer economical remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced support for application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online training for Access application development and database administration.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified consultants can assist your business to upgrade to Aironet access points and Cisco wireless controllers that comply with the new IEEE 802.11ac Wi-Fi specification, enabling you to get three times the speed for your Wi-Fi LAN while extending the area covered.

Why should a small business outsource IT support?
Whether it means designing network infrastructure, setting up or outsourcing a Help Desk, deploying a new email system, or creating an web-based business application, outsourcing your IT support services can control costs and reduce risks, enabling network service expenses to grow in a more linear and gradual way than is possible by building up a large, all-purpose internal IT staff.

What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing packages include system evaluation to make sure that your computer system meets appropriate standards of security and remote connectivity, round-the-clock server monitoring using MOM to anticipate issues before they impact your productivity, optional Help Desk Support from Progent's technical experts, security assessment to help preserve your system from hackers and viruses, application of Service Packs and security patches for servers and applications, discounts on Progentís remote and on-premises troubleshooting services, and the expertise of Progentís staff of Microsoft-certified IT consultants and service personnel.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center consultants have more than 15 years of experience configuring, supporting and fixing the core components included with Microsoft System Center and can assist your organization to design, configure, manage, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to assist you to move to the current version of Microsoft System Center from a previous one or from another datacenter management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and application performance monitoring.

How can Progent help large enterprises?
Progent's engineering staff can help enterprises to plan, execute, and manage major rollouts of vital Microsoft, Cisco, and Oracle RDBMS technology by providing services including Active Directory expertise, MS Exchange 2016 Server migration, Exchange 2013 Server consulting, SQL Server 2012 application development, Cisco infrastructure design, Oracle DBA and development support, MySQL expertise, and project management assistance. Progent has worked with some of the world's largest companies to integrate mission-critical business network solutions powered by Microsoft technology and can provide transparent branch office support services for large companies with local offices in the Bay Area or in major cities through the United States.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out about Progent's ProSight family of managed IT services for small businesses.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital files, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn about Progent's entire ProSight series of affordable network monitoring and management services for small and medium-size businesses

How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your network running at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so that all potential issues can be addressed before they have a chance to disrupt your network. Read about the entire ProSight family of value-priced outsourced network management services for small and mid-size organizations.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent can provide online access to an experienced MySQL database administrator, developer, or data designer to assist you to design, develop, and maintain solutions powered by the MySQL open-source database manager. Progent's RDBMS experts can also assist you integrate MySQL Cluster Edition with Windows 2008 R2 Server Failover Clustering for enterprise-grade fault tolerance and throughput.



More Questions and Answers

If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you require computer assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 707-470-1313 or visit Contact Progent.
















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