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Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi AP consultants provide remote and on-premises support to assist businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, routers and firewalls to build a seamless ecosystem that delivers the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device. (See Cisco Meraki switches consulting and troubleshooting services.)

Does Progent offer support for NetApp SAN storage solutions?
Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on leading practices.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, extensive support for Windows Server CSV and vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a wide range of services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. For details, visit Altaro VM Backup Consulting Services.

What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 Server consultants can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database application developers, database administrators, project managers, Cisco network engineers, business continuity planning specialists, and certified network security consultants can assist your business to support and enhance your SQL Server solution, create or update data-driven business software, assess the likely benefits of upgrading Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an older release of SQL Server or from a different database system, set up pilot systems at your datacenter or at Progent's lab, design and execute a smooth transition to SQL Server, and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server.

How can Progent help large enterprises?
Progent's consultants can assist large businesses to design, deploy, and support major rollouts of key Microsoft, Cisco, and Oracle RDBMS technology by providing services including Active Directory consulting, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, SQL Server application development, Cisco infrastructure engineering, Oracle database administration support, MySQL consulting, and project management assistance. Progent has helped some of the world's largest enterprises to integrate crucial business network solutions powered by Microsoft technology and can provide transparent branch office support services to large companies with local offices in the Bay Area or in major cities in the United States.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants offer advanced remote and on-premises support services for Microsoft Project Server as well as for all Microsoft products that integrate closely with Microsoft Project Server. Consulting support services offered by Progent include Project Professional planning and support, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange 2016 upgrade support, Microsoft Exchange 2013 Server consulting, Excel 2016 and Office 365 Excel development, and Office and Office 365 PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to support local, branch, at-home, and mobile workers so that they can use Microsoft Project Server 2010 to collaborate securely and productively. Progent's certified network security consultants can help you to plan and enforce security policies that protect important business information without disrupting productive information sharing.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Read more about the entire ProSight line of low-cost managed services for small organizations.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft Gold-certified information technology consultants offer Windows Server 2016 integration consulting to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning and migration experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, teleworker connectivity, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and post-migration technical help.

Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-level data center colocation Sites in Northern California and major metropolitan areas across the U.S., and Progent's colocation center support team can improve your systemís fault tolerance and performance by helping you choose a remote data center facility that meets the particular requirements of your company including geographic proximity, space, communications, budget, and extra additional features and services. Progentís data center IT services are designed for companies with equipment located at co-location hosting sites and requiring timely on-site service at the collocation site as well as remote support from Microsoft and Cisco certified professionals. Progent provides a selection of colocation center support services such as network architecture analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, development and deployment of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server cluster configurations.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require critical software patches, or isolating performance problems. Learn more about the complete ProSight portfolio of low-cost network management outsourcing services for small and mid-size businesses.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voicemail platform that promotes teamwork by providing a variety of alternatives for accessing calls and messages within a framework that is simple to implement and administer. Unity Connection lets you read and manage your voicemail from your email inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses (SMBs) and corporate satellite locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your voice messaging solution delivers the highest possible competitive value.



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If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are in need of technical help, information technology outsourcing, or top-level expertise from a Progent engineer, call 707-470-1313 or visit Contact Progent.
















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