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Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses fast access to an engineer with experience in MS Exchange 2016 Server planning and deployment, Exchange Server 2013 Database Availability Group configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Cloud Witness solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 clustering integration, and System Center Data Protection Manager (SCDPM) configuration in order to build a fault-tolerant messaging solution that supports onsite workers, branch offices, at-home employees, and road warriors. Progent's ProSight Email Guard is a spam filtering service that intercepts spam and email-based viruses and includes cloud-based recovery via email spooling. Progent's CISSP and GIAC-certified network security engineers can assist your company to create infrastructure, policies, and processes that optimize messaging protection.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to help you plan and deploy high-availability architectures for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical 24x7 interoffice connectivity.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help you to design, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR solution to show compliance with industry standards and government requirements.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consultants can help organizations of any size to follow best practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to migrate from a legacy edition of SCVMM or from another virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment. Progent can also provide SCVMM 2016 migration consulting to help you to design and implement an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger security features, high availability VMM storage options, and other improvements.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers online or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist your business to plan, implement, manage and troubleshoot converged communications networks supported by Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive experience assisting organizations of any size to build advanced collaboration ecosystems by providing expert services such as Cisco Unified Communications Manager and CallManager planning and deployment, IP voice and video phones and soft phones setup, and wireless VoIP phone deployment. Progent's consultants can help you with Cisco's extensive library of Unified Communications applications like Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express, and Unified Mobility.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 incorporates core technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, develop and execute a non-disruptive upgrade plan, train your IT management and technical support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.

How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped structure. These improvements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can deliver remote or on-premises expertise to assist your organization to administer, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

How can Progent help my company manage our Windows 8.1 devices?
Progent's certified Windows 8.1 consulting experts can deliver a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to support, administer, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration help.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the core of high availability (HA) for Microsoft Exchange Server 2013 Mailbox (MBX) servers. Introduced in Microsoft Exchange Server 2010, a DAG is a collection of up to 16 Mailbox servers where any DAG server can contain a copy of an Exchange mailbox database from a different server. DAG servers cooperate with one another to recover unassisted from failures that affect mailbox databases. Progent's certified Exchange experts can provide DAG support services to assist your organization to plan, install and manage an HA environment for your Exchange mailbox servers. In addition, Progent's Microsoft Exchange Server 2016 experts can help you move your Exchange 2013 DAG environment to Exchange 2016.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts can provide Aironet Wi-Fi access point planning and deployment consulting and Cisco Wi-Fi controller integration so you can benefit from the 802.11ac Wave 2 WiFi standard to triple the performance for your wireless LAN while increasing the coverage.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to plan and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing you a WLAN that has the coverage, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service. Progentís on-premises wireless survey features physical walkthroughs, RF and data protection audits of your current WLAN, analysis of your buildingís floor plans, testing for radio frequency contention, RF propagation modeling, identification of optimum placement for client-requested WAPs such as Aironet access points, Cisco Meraki access points and Apple AirPort equipment, and a detailed document defining the new WLAN.

Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's Cisco Wi-Fi controller consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller technology. Progent can provide support for both hardware-based and software-based Wi-Fi controllers and can assist you to decide which type is appropriare for your Wi-Fi solution. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller support.

Does Progent support Lync Server 2013?
Lync 2013, now called Skype for Business, allows businesses of any size to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants can help your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT team and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook, Excel and PowerPoint.



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If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are in need of computer help, IT outsourcing, or high-level expertise from a Progent engineer, call 707-470-1313 or visit Contact Progent.
















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