Does Progent provide consulting services for Microsoft Small Business Server 2003?
Progent offers a range of consulting services for Microsoft Small Business Server 2003 such as an economical network support offering that lets you outsource all your system administration, technical support and help desk needs to Progent's experienced team of Microsoft-certified consultants and support specialists. You get enterprise-class network support without the cost and distraction of supporting a large in-house IT group.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access support to show you how to design and deploy high-availability architectures for WAN connectivity.

Does Progent support ERP and MRP applications?
Progent supports ERP and MRP solutions by providing application consultants who can support Microsoft Business Solutions products, software from other vendors, and legacy software that provide financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for Human Resource Planning, sales and marketing, retail, and distribution.

Can Progent help my business migrate to Windows Server 2003?
Progent can assist you with designing, rolling out, supporting and troubleshooting complex information technology solutions powered by Windows Server, and can support your migration from Windows 2000 Server or from mix-platform environments. Progent's migration, integration, upgrade support, and application development services include planning and system architecture, set up and installation.

What are the advantages of Progent's managed services for filtering spam, email-borne viruses and Directory Harvest Attacks?
Progent's E-Mail Guard supports the Managed Service Provider (MSP) technique to blocking spam because this enables security to start at the place of origin of spam and viruses — the Internet. Spam solutions installed at the IT system gateway or at the workgroup server expose networks and servers to malicious attacks and anti-productive spam. Postini’s rendition of managed service is also uniquely able to intercept Directory Harvest Attacks (DHAs), which can only be done in the SMTP stream at the Internet gateway.

How can Progent help us fortify Apple Mac network security?
Progent's CISSP and CISM certified security experts can help you protect your Mac network by offering expert services such as providing extensive security audits, recovery from virus and worm attacks, setting up firewalls, implementing secure off-site and wireless connectivity, installing automated software for protection against virus and worm attacks, unwanted spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for your company and IT environment.

How can Progent help me deploy Entourage to enable collaboration between Mac users and Windows users?
Progent's Microsoft-certified technical team members and Macintosh experts can show you how to interface your Mac systems to your MS Exchange Server through Progent's experienced Entourage support. Progent will make sure that your Exchange Server is correctly set up and that WebDAV, LDAP and Outlook Web Access are efficiently enabled. Progent can also provide a full range of Microsoft Exchange engineering services including set up, management, security, remote connectivity, performance optimization, plus spam blocking and virus prevention. Progent also offers customized on-site Entourage management seminars.

What Types of organizations can Progent help?
Progent specializes in providing support outsourcing and computer support for small businesses plus branch office support for nationwide or global enterprises. Progent's typical small business customers have between 10 and 250 users at a site and cannot justify the time and outlay required to manage a large staff of IT experts who can offer expert Microsoft support, Cisco consulting, as well as in-depth knowledge of other important business information system technologies. For large businesses, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies. Progent's certified experts offer Active Directory help, Microsoft Exchange 2007 Server expertise, Exchange Server 2003 support, and CISSP Security Consulting. For nationwide or multi-national enterprises with branch offices in Northern California, the Bay Area, Progent can function as a seamless local extension of corporate information technology management. Very small organizations find it cost effective to use Progent's hands-on or remote support services on an as-needed basis for tasks such as server setup, email migration, network upgrades, site relocation, hardware troubleshooting, or Help Desk Call Center support.

Why should a small business outsource IT support?
Whether it involves designing network infrastructure, establishing or outsourcing a Help Desk, deploying an updated email solution, or building an on-line eCommerce system, outsourcing your IT technical services can control expenses and minimize risks, allowing IT support expenses to expand in a more linear and gradual way than is possible by building up a large, all-purpose in-house IT staff.

Does Progent offer wireless solutions?
Progent's experience with wireless data communications includes RIM Blackberry Wireless Handhelds, 802.11x WiFi consulting, high-speed wide area wireless networking, and cellular modem integration. Progent's wireless services gives your small business access to expert support for telecommuting, mobile email, sales force automation, wireless CRM, and ad hoc networking.

How can Progent help large enterprises?
Progent's technical staff can help large enterprises design, deploy and support major rollouts of key Microsoft technology including Active Directory, Microsoft Exchange 2007 Server, SMS Server and SQL Server. Progent has provided service to some of the world's largest companies successfully integrate crucial IT solutions powered by Microsoft technology and can provide local consulting services to enterprises with branch offices in the San Francisco Bay Area or in major cities in the U.S.

Can Progent help my business migrate from Windows 2000 Server?
Progent can show you how to design, justify and deploy a plan to upgrade to Windows Server 2003 from Windows 2000 Server. For small businesses and mid-sized businesses in Northern California, Progent's Microsoft-certified experts offer system support and network consulting services for the whole family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft business applications. Progent's migration, integration, update, support, and custom application programming services include planning and network design, installation and deployment.

Call 707-470-1313 or send email to information@progent.com