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What security support does Progent offer for Linux/UNIX environments?
If you operate a multi-platform business environment that combines Linux/UNIX and Microsoft servers, Progent offers security help by providing a CISSP-certified network professional to assist your whole business in a broad selection of security areas. CISSP Certification denotes mastery of an international standard for network security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your business in a broad range of security fields including:
  • Security Management Procedures
  • Security Architecture and Models
  • Access Control Systems and Processes
  • Applications Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecom, LAN and Internet Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
    The open design of Great Plains makes it affordable to design specialized Great Plains programs that offer all of the basic functionality of proven Microsoft Dynamics GP solutions but also address the particular needs of your company. With the utilization of the Modifier with MS Visual Basic, developers are able to work with the most widely used programming environment in the software industry to adapt Microsoft Great Plains data views, supplement or modify business logic, produce custom forms and reports, or extend connectivity with Microsoft Office applications. Progent's experience with Microsoft .NET programming, Microsoft SQL Server consulting, and development background with VBasic, XML, and other developer tools makes it possible to tailor specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

    Can Progent help integrate Linux/UNIX and Windows environments?
    Progent can help you configure Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX environments. SFU offers interoperability between Microsoft Windows Server and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and the latest authentication in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem features a complete set of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting programs.

    Can Progent help set up secure and fault-tolerant email?
    Progent offers small and mid-size businesses fast access to an engineer with expertise in Microsoft Exchange Server 2010 consulting, Windows Server 2012 virtual networking consulting, Windows Server 2008 failover clustering support, and Data Protection Manager deployment in order to create a fault-tolerant email solution that accommodates onsite users, remote offices, telecommuters, and road warriors. Progent has worked with Postini to offer E-Mail Guard, a spam filtering service that intercepts spam and email-based viruses before they can reach your network firewall. Progent's CISSP and CISM-certified security engineers can help your company to develop architectures, policies, and operational processes that optimize Exchange protection.

    Can Progent help set up pilot systems to help our company test new technology?
    Progent's Test and Training Lab at the Herakles/QTS Colocation Center in Sacramento has a collection of advanced computers and network support equipment intended to be used online or on premise to accommodate system testing, evaluations, performance modeling, forensics, business continuity simulation, education, and additional reasons to help Progent's customers successfully carry out large-scale IT initiatives.

    What pricing structure does Progent use for support services?
    Progent's simple by-the-minute engagement model demands no complex contracts, retainers or hidden charges. Many competitors require minimum charges or other extra fees that increase support invoices. For off-site support from Progent, you are billed only for the actual hours spent working on your problem. If it only requires fifteen minutes to correct your problem, then you are charged only for a quarter of an hour. For scheduled on-site support work requested more than one day in advance, you are billed only for the time when a Progent consultant is actually on-site repairing your problems. No extra on location surcharges or travel fees. Just our affordable per-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but never an increased emergency billing rate.

    Can Progent help with setting up and using Microsoft Project Professional?
    Progent's certified Microsoft Project consultants can provide advanced expertise in deploying and operating Microsoft Project and can deliver a wide range of affordable remote consulting services following industry best practices to help businesses of any size to receive all the benefits of this leading platform. Consulting support available from Progent include project planning, installation and upgrades, strategies for safe collaboration among onsite and offsite users, network optimization, and customized online training classes.

    Can Progent help me build a secure WiFi network that covers all my facilities?
    Progent’s Wireless Site Survey assists you to plan and install a 802.11a/b/g/n (WiFi) wireless network adapted to your facilities, offering you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premise service. Progent’s onsite wireless survey includes physical walkthroughs, spectrum and data protection audits of your existing wireless network, analysis of your building’s layout, measuring for RF interference, RF propagation modeling, identification of the best placement for client-requested WAPs including Cisco and Apple AirPort devices, and a comprehensive report describing the new wireless network.

    Can Progent Provide Help with Microsoft Office Access Software Development?
    Progent's Microsoft Gold certified Access database software developers can provide economical remote services for MS Office Access that includes expert help for Access application development, migration, and maintenance. Progent also offers custom webinar classes for Office Access development and DBA services and can assist you to plan, build, and maintain a reliable, affordable, and secure IT environment for your Office Access applications.

    Can Progent help us move our data center to a colocation facility?
    There are hundreds of world-class colocation centers in the San Francisco Bay Area and larger metropolitan areas throughout the U.S., and Progent's colocation center support team can enhance your network's fault tolerance and performance by helping you select a remote data center site that meets the particular needs of your business such as geographic location, space, communications, affordability, and value-added features and services. Progent’s data center support services are intended for companies with equipment housed at collocation hosting facilities and requiring timely on-site assistance at the colo facility plus remote support from Microsoft and Cisco qualified professionals. Progent provides a selection of co-location center support services including system architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, design and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server cluster systems.



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    If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are in need of computer help, information technology outsourcing, or advanced expertise from a Progent engineer:

    Call 707-470-1313 or send email to information@progent.com















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