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How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and maximum availability for critical workloads by offering unified, cross-platform tracking of IT infrastructure installed throughout local systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite support to assist businesses of all sizes to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can help you to migrate to Operations Manager 2016 from older versions or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate resources hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

Can Progent help us integrate and manage Android smartphones?
Progent's Android smartphone and tablet integration consultants have extensive background delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones and tablets into their information systems so that mobile clients can be productive while on the go. Progent offers the breadth of skills to resolve network problems that span numerous manufacturers and that entail a mix of legacy and current technology. Progent provides affordable online consulting to assist you with any facet of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle especially challenging technical issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and operate Android phones and tablets to maximize their business value.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline key business processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-certified IT experts have extensive information technology industry backgrounds, in the trenches of business network support, performing a multitude of IT projects for a diverse selection of customers. Every Progent expert brings a set of personal methodologies from this broad industry background, and these are further refined by the corporate-wide leading practices training that Progent instills in its consulting team. For larger projects, Progent technical team members employ the Microsoft Solutions Framework (MSF) structure for task management which divides projects into well defined and manageable components that reduce the chances of a project spinning out of control.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team delivers in-depth consulting expertise in special application areas, enabling you to develop fast, low-cost and effective IT solutions that align with the unique needs of your company. Progent's line-of-business software developers can assist your company to customize Microsoft's major eCommerce-capable applications such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS

    Can Progent provide email content filtering and data leakage protection?
    Progent's data loss prevention experts and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and stay in compliance with industry privacy standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Read more about Progent's complete ProSight portfolio of value-priced outsourced network management services for small businesses.

    Where can I review testimonials from Progent's customers?
    Progent has delivered online or on-premises network support service to organizations in each state in the U.S. Many of these clients have expressed their appreciation to Progent via testimonials to the excellence of Progent's support staff. Take a look at Progent's customer testimonials to learn what they say concerning the quality of Progent's IT services.

    Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
    The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

    How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters located up to 185 miles apart from each other. Progent offers access to a NetApp MetroCluster expert who can help your business to design, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network, and testing your DR system to prove adherence with industry standards and government mandates.

    Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

    Does Progent offer expertise with VMware NSX network virtualization?
    VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and transparent site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.



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    If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are looking for computer help, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 707-470-1313 or visit Contact Progent.
















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