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Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server family is discontinued, this software bundle remains in wide use. Progent provides a range of Microsoft SBS support services for all versions of the product. Also, Progent's Windows Server Essentials consulting experts can help your organization to assess the possible advantages of moving from an on-premises datacenter based on Small Business Server 2011 or earlier to a more cloud-centric computing model by carrying out an upgrade to Windows Server Essentials and to Microsoft's cloud-hosted application software. Whether your resources reside on a local datacenter, in the Microsoft Cloud, or across a combination of of environments, Progent can provide comprehensive consulting, troubleshooting, and application design and programming services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint, and Microsoft SQL Server.

My business application needs 24x7 support. Can Progent help?
Progent's economical after-hours remote technical support program offers clients 24x7 availability of remote technical support from Progent's Technical Response Center (TRC). Support services offered beyond standard business hours include resolving issues with Windows servers, Microsoft Windows desktop support, help with MS Office programs, network and system backup and restore, and basic routing and switching help for Cisco networking products.

Does Progent offer consulting services for Windows Server Essentials?
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to transition from the traditional physical on-premises datacenter to the modern hybrid networking model that includes local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to determine the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your network ecosystem. Progent can provide full-service project management support so you can plan and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers in-depth consulting knowledge in crucial application areas, allowing you to tailor responsive, affordable and effective IT solutions that address the unique needs of your business. Progent's line-of-business software developers can help your business to customize Microsoft's major eCommerce-capable applications including:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS

    Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
    Hyper-V 2016 utilizes core technologies initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V experts can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade plan, train your IT management and technical support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.

    How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
    Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

    Does Progent Offer MySQL Application Programming and DBA Services?
    Progent can provide online access to an experienced MySQL DBA, developer, or data designer to assist you to plan, implement, and maintain applications powered by the MySQL open-source database manager. Progent's RDBMS experts can also assist your business run MySQL Cluster with Windows Server Failover Clustering for the highest levels of availability and performance.

    Can Progent provide help with Microsoft Access software development?
    Progent's Microsoft Office Access developers and consultants offer cost-effective remote consulting services for all editions of Office Access including desktop and browser-based versions and can provide advanced assistance for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers custom webinar classes for Office Access application programming and database management.



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    If your small business is in Contra Costa County and you need technical support, information technology outsourcing, or high-level services from a Progent consultant, call 925-362-2400 or visit Contact Progent.
















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