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How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent process for recovering services rapidly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consulting expert to assist you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones usually demands that you set up and fine tune many components of your Wi-Fi environment including wireless access points, switches, wireless LAN controllers, and management tools. Progent's wireless IP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified IP Voice specialists offer Cisco UC540 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and implement a smooth migration to a current VoIP system.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can assist your company to integrate your Apple macOS and OS X workstations with your Microsoft Exchange server through expert Office 365 Outlook for Mac consulting. Progent will ensure that your Microsoft Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are properly enabled. Progent can also provide a broad range of Microsoft Exchange consulting including systems integration, troubleshooting, security management, mobile user support, performance tuning, plus spam filtering and email encryption. Progent also can provide tailored in person or remote macOS knowledge transfer.

How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran wireless professionals who can help your organization to assess the value of Ubiquiti’s UniFi technology for your business and help you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consultants offer cost-effective online support for all releases of Microsoft Access including desktop and browser-based versions and offers advanced support for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar training for Access application development and database management.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server family is discontinued, this software package remains in wide use. Progent provides a range of Microsoft SBS consulting services for all releases of the product. Also, Progent's Windows Server 2012 R2 Essentials consultants can assist your organization to assess the possible benefits of transitioning from a locally hosted datacenter powered by Small Business Server version 2011 or earlier to a hybrid onsite/cloud network by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted application software. Whether your servers and applications are hosted on an on premises datacenter, in the Microsoft Cloud, or across a combination of of environments, Progent can provide comprehensive consulting, technical support, and application design and programming services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and Microsoft SQL Server.

Does Progent offer project management services?
For enterprise project management support, Progent offers the services of veteran information technology experts with decades of experience as technology project managers for program development, business technology implementation, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer world-class management skills to help enterprise customers to adhere to leading practices to ensure that strategic projects are successfully completed on schedule and within budget.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables secure self service, and offers a single point of control for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

Which ERP and MRP programs are supported by Progent?
Progent offers ERP and MRP consulting for a range of products that include:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL 6.5 Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS)
  • Macola ERP by Exact Software
  • MAS 90 ERP by Best Software
  • QuickBooks Accounting Software by Intuit
  • Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)

    How can Progent help my business with a complex Active Directory deployment?
    Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost AD objects, cleanup of legacy software configuration objects in on-line Active Directory systems, and repair of failed installations of AD and AD-dependent software. Progent is also proficient in using advanced Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues such as AD naming conventions, hierarchical model, IT management model, use and structure of group policy objects, plus security and auditing specifications. Progent can also analyze the implications of server and service configurations on functionality and performance. Progent can help businesses to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.



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    If your small business is in Contra Costa County and you require computer support, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.
















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