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Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to achieve coexistence between Windows and UNIX environments. Windows Services for UNIX provides interoperability between Microsoft Windows Server and various versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX permits you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix component includes a full library of UNIX tools and shells, support for a single rooted file system, and a software development kit for migrating programs.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business experts offer online and on-premises consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified network security experts can help you create and validate a security environment for your Skype for Business solution that is compliant with regulatory requirements.

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing family of client productivity programs and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud-based services are available in an array of product bundles intended for markets ranging from students and households to global enterprises. Progent can provide fast and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud products and services.

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost AD objects, removal of evaluation software configuration objects in on-line AD environment, and fixing of failed installations of AD and AD-enabled applications. Progent is also experienced in working with “expert only” Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key areas including AD naming standards, hierarchical model, IT management structure, selection and structure of group policy objects, plus security and monitoring specifications. Progent can also anticipate the implications of alternate server and service configurations on capability and speed. Progent can assist businesses to plan and implement configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

How can Progent help us with SQL Server 2016?
SQL Server 2016 offers significant enhancements in speed, capacity, data security, availability, mobile computing support, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite support to assist businesses of all sizes to design, deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster feature set incorporated into the latest releases of MS Windows Server has been radically redesigned to simplify the installation, configuration, and maintenance of server clusters and to offer greater levels of system availability, protection, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, improved cluster management, new cluster infrastructure for maximum availability, better protection and quorum structure, minimization of failure points, greater storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified failover cluster consultants can help you assess the advantages of failover clusters, design and execute an installation, educate your IT staff to manage your failover clusters, provide continuing consulting and technical help services, and produce and validate a disaster recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Microsoft Office and Office 365 experts can assist companies to integrate Microsoft Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick return on investment and promotes improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility issues between different versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 instruction to individuals or groups.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's emphasis is Microsoft software and Cisco networking products, but Progent has deep experience in the architecture, installation, and integration of cohesive networks that incorporate products from multiple popular vendors. Services offered by Progent include Apple macOS and OS X and iPad consulting, Linux integration, Sun coexistence with Windows, Apple iPhone integration, Google Android smartphone and tablet integration, BlackBerry management and integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure planning and integration consultants can help you with any phase of Microsoft Azure migration such as needs analysis, prerequisites evaluation, solution architecture, pre-production testing, deployment, centralized management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN tunnels so that your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently integrates on-premises datacenters with Azure resources.

Can Progent assist my business to migrate to 64-bit computing?
Progent’s 64-bit upgrade support specialists can assist you to enhance your application servers and desktop PCs affordably from 32 to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit computing, design an economical upgrade strategy that minimizes business interruptions, and provide timely remote help to aid your organization to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-certified computing consultants can help you to integrate the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, Exchange Server, Windows 7, and Excel 2010.

How can Progent help my Linux developers?
If you are creating Linux or UNIX based applications on a network that includes Windows-based servers, desktops and software, Progent offers IT outsourcing and consulting services that keep your system up and running while reliving you to focus on your area of highest value expertise. By using automated server monitoring and providing remote and optional on-site help as you need it, Progent provides UNIX developer support that offers a cost effective way to manage an information technology network that features high availability, comprehensive security and performance.

What services are offered by Progent for migrating to Exchange 2016?
Progent's Microsoft Exchange 2016 consultants can assist you in all facets of your migration to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can support the creative aspect of Apple macOS and OS X environments by providing support services and education in graphics, sound, and motion. Progent's consultants can offer help in a variety of macOS and OS X desktop programs including Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete areas such as digitizing audio or video or building an audio/video post production lab.



More Questions and Answers

If your small business is in Contra Costa County and you need technical help, IT outsourcing, or top-level services from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.
















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