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Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or on-premises access to a certified CCIE engineer to assist you to design, implement, administer and repair converged communications networks supported by Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience assisting companies of all sizes to create collaboration solutions by providing services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, IP voice and video phones configuration, and Cisco wireless VoIP phone deployment. Progent can help you with Cisco's entire library of Unified Communications applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Mobility.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-certified network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network operating system to help you to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that include a mix of Juniper's OS platforms.

Does Progent offer support for NetApp SAN storage solutions?
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete line of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN environments efficiently following leading practices.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to plan and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, providing you a wireless solution that delivers the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís on-premises wireless survey features onsite walkthroughs, spectrum and security assessment of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, identification of the best placement for customer-specified WAPs such as Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report describing the new wireless network.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key applications by offering unified, mixed-platform monitoring of physical and virtual resources installed throughout local systems and cloud environments. Progent's consulting group offers advanced remote and onsite support to assist businesses of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consultants can assist your company to move to SCOM 2016 from older releases of Operations Manager or from other monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include resources hosted on public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud expertise.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's virtual desktop solutions reduce the effort needed for network managers to deploy applications so that they are standardized across a corporate user base, offer the ability to control access to business data, and allow quick deployment of new or updated workstations. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers RDS streamlines client connectivity, enhances performance, strengthens security, unifies administration, and provides an almost seamless client experience. Progent's Windows Server 2008 R2 engineers can assist you to assess the business benefits of Microsoft's virtual desktop solutions, configure test and on-line deployments, improve your system architecture to support virtual clients effectively, evaluate and remediate security issues, and train your network managers to follow industry best practices to gain maximum payback from client virtualization.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help your company to develop web sites that are driven by sales and inventory software to reduce the expense and increase the reliability of on-line commerce. Progent can help you to implement a secure, reliable e-commerce environment and design purpose-built web applications based on standard tools and or customize available applications so that they support your specific business needs. Progent offers affordable online services from certified Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL experts to help you to carry out mission-critical development projects.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level online consulting for business continuity planning, validation, and education to assist you to respond to possible disasters, reduce service disruption for your vital IT functions, eliminate data loss, and meet regulatory mandates and contractual requirements. Progent's business continuity experts can work closely with your executive and network administration staff to provide business impact analysis, identify dependencies, specify human and physical resources required to operate your organization, prioritize crucial network functions and define allowable restoration times, select hot backup centers, configure safe offsite access capability for crucial employees, implement emergency notification mechanisms and define responsibilities for staff, document a comprehensive recovery and test plan, and provide training for management and technical staff to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure cloud.

How Can Progent Help with Windows Server 2008 R2?
Progentís Microsoft-certified Windows Server consultants can help your business to transition efficiently to Microsoft Windows Server 2008 R2 with SP1 and can optimize the benefits of Windows 2008 by providing consulting support services such as system planning, server deployment, virtualized servers and storage, Failover Clustering solutions, disaster recovery planning and documentation, security strategies, affordable and safe remote access, webinar training, and online consulting and troubleshooting.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.



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If your small business is in Contra Costa County and you are looking for technical assistance, IT outsourcing, or top-level expertise from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.
















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