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Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers consulting from an experienced MySQL DBA, developer, or database architect to help your business to design, develop, and manage database applications powered by Oracle's MySQL relational database management system. Progent's RDBMS experts can also assist your company integrate MySQL Cluster with Windows 2008 R2 Server Failover Clustering (WSFC) for enterprise-class availability and performance.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 consultants can help companies to incorporate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that offers fast ROI and promotes better business outcomes. Progent can assist you to interface Microsoft Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you fix compatibility problems between various releases of Office and can provide customized online Office and Office 365 training to individuals or groups.

Does Progent offer help with specific Apple Mac applications?
Progent's Mac consultants can support the creative side of Mac networks by offering professional services and training in imaging, sound, and multi-media. Progent's consultants offer Macintosh application software education for titles that include Adobe PhotoShop, Illustrator, InDesign, Adobe After Effects, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also help you with complex tasks such as scanning or digitizing audio or motion video or installing an audio/video post-production facility.

Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide affordable remote access to an authorized Oracle DBA consultant or an Oracle application developer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication technologies and Oracle Recovery Manager.

What are the advantages to my business of Progent's network monitoring services?
Operations Manager improves the reliability of business-critical applications by proactively identifying and helping to fix trouble spots before they are able to bring down a network. System Center Operations Manager can improve network throughput by checking user-defined performance thresholds and usage patterns on critical servers, enabling IT support staff to be more efficient in integrating performance-related products and to eliminate problem areas before they bring about serious system bottlenecks. However, configuring System Center Operations Manager to take complete advantage of this complex monitoring tool can be tricky. With over five years of background with the NetIQ software upon which MOM is based, Progent's IT consultants can help you choose the proper Microsoft System Center Operations Manager components, install and configure Operations Manager, and generate custom rules, scripts, reports and alarms for your enterprise. Progent can also document Operation Manager's server monitoring rules and procedures for your IT staff.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization consultants can assist you to understand the strategic advantages of XenServer and additional Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your existing Citrix technology deployment and help you to enhance resource utilization, performance, protection, availability, and disaster recovery.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online consulting for business continuity planning, validation, and training to assist your company to prepare for possible catastrophes, reduce service disruption for your vital network functions, avoid data loss, and comply with examiners' letters and business obligations. Progent's business continuity consultants can team with your executive and IT administration staff to perform risk and business impact analysis, define interdependencies, specify human and physical assets needed to operate your organization, determine key network functions and define acceptable recovery times, qualify hot backup centers, configure safe remote connectivity for key employees, plan emergency notification systems and assign duties for personnel, document a comprehensive recovery plan, and provide training for management and technical staff to execute your agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

Can Progent help us monitor and manage all our IP-based resources?
ZENO is Progentís monitoring and reporting subscription service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of all vital IP-based devices that make up your entire IT environment. When ZENO uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any potential issues can be resolved before they can impair or take down network.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, works with popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants offer the depth and breadth of technical skills and hands-on experience to address the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project Server experts can provide advanced remote and onsite support services for Microsoft Project Server as well as for Microsoft products that work in conjunction with Project Server. Consulting support services provided by Progent include Project Professional planning and support, SharePoint 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 integration, Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to help you to enhance your infrastructure to support local, branch office, home-based, and mobile users so that they can use Microsoft Project Server 2010 to collaborate safely and productively. Progent's certified security experts can help your IT team to define and police security workflows that safeguard sensitive project data without interfering with productive information sharing.

Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are recognized by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with all of the network security services addressed within the GIAC certification including auditing network security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with government mandates for reporting security incidents.

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If your small business is in Contra Costa County and you are in need of computer assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.

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