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How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of System Center 2016, expand or tune an existing one, migrate smoothly from a prior release of System Center, or debug your System Center solution.

Does Progent offer stealth penetration testing services?
Stealth penetration testing is an important part of any comprehensive network security plan. Progentís security experts can perform extensive stealth penetration security tests without the knowledge of your company's in-house network support staff. Stealth penetration testing shows whether current security defense systems such as intrusion detection alerts and event log monitoring are properly set up and actively observed.

Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the network security disciplines covered within the GIAC certification such as evaluating network vulnerability, security incident handling, traffic analysis, web application security and SIEM solutions for compliance with regulatory mandates for promptly reporting incidents.

Can Progent help set up secure and fault-tolerant email?
Progent offers small businesses fast access to a consultant with experience in Microsoft Exchange 2016 planning and deployment, Exchange 2013 DAG configuration, Exchange 2010 design, Windows Server 2016 Credential Guard and Storage Replica integration, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 clustering support, and Microsoft System Center Data Protection Manager deployment in order to create an advanced fault-tolerant messaging environment that accommodates onsite workers, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service that stops spam and email-based viruses and includes cloud-based recovery via spooling. Progent's CISA and CISM-certified security professionals can help your enterprise to create infrastructure, security policies, and processes that maximize Exchange security.

Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your business to create web applications that are integrated with sales and inventory applications to minimize the expense and strengthen the dependability of on-line commerce. Progent can show you how to configure a secure, robust e-commerce environment and create custom web applications using standard tools and or customize available applications so that they work with your specific business requirements. Progent can provide affordable online services from certified Microsoft SQL Server programmers and Oracle database developers and database administrators, and MySQL experts to assist you to carry out line-of-business development projects.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization consultants can assist your company to understand the strategic advantages of XenServer as well as additional Citrix products, and can help your IT organization to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade specialists can help your organization to enhance your servers and workstations affordably from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit processing, plan an economical migration strategy that minimizes business disruptions, and deliver responsive remote help to assist you to install 64-bit operating systems and application software on your current hardware. Progent's Microsoft-certified computing engineers can assist you to install the 64-bit versions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

Why should a small business outsource IT support?
Whether it involves architecting network infrastructure, establishing or outsourcing a Help Desk, rolling out a new email system, or creating an on-line business system, outsourcing your IT support services can control expenses and minimize uncertainties, allowing IT support expenses to expand in a more linear and gradual way than is possible by building up a big, comprehensive internal IT staff.

Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise customers remote or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN environments efficiently based on best practices.

Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can support the creative sides of Apple macOS and OS X systems by offering consulting services and knowledge transfer in graphics, audio, and video. Progent's professionals can provide help in a range of Apple macOS and OS X applications such as Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with discrete projects like digitizing audio or video or building an audio post production lab.

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If your small business is in Contra Costa County and you require technical help, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.

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