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How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-qualified Windows Server consultants can assist your business to upgrade efficiently to Microsoft Windows Server 2008 R2 and can maximize the advantages of Windows Server 2008 by providing consulting support such as network planning, software and hardware integration, virtualized servers and storage, clustering set up, business continuity planning and documentation, security policy and enforcement, economical and safe online access, webinar training, and online consulting service and troubleshooting.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many key pieces of your Wi-Fi environment such as access points, routers, wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide remote and onsite support to help your organization build and administer a Cisco wireless IP phone solution by providing services that range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

How can Progent enhance my network security?
Progent's CISSP and CISM-certified security engineers can assist you create a company-wide IT security plan that includes hardware and software as well as procedures to protect your information resources. Progent's ISA Server consultants and Microsoft Forefront TMG 2010 engineers can help you to support Microsoft's legacy firewall platforms. Progent's ASA firewall with Firepower Services engineers can help you to configure Cisco network appliances for maximum network security. Progent's security vulnerability scanning service packages offer affordable evaluations of your existing security profile. Progent's Email Guard spam and virus filtering service can block spam and email-borne malware before they make it to your security perimeter.

Does Progent support all major data backup/recovery products and services?
Progent's data backup experts offer support for a wide range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux servers and workstations plus laptops and handhelds. Progent offers help for all major data protection products including Acronis, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help you to install, enhance, or maintain data backup solutions for a variety of topologies including local, edge to datacenter, cloud, or a mix.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Office Excel development experts offer affordable remote programming services for programs that utilize Office Excel or Office 365 Excel as a tool for specialized business applications. Progent's engineers can assist your company to design, program, pilot, deploy, and administer custom software; maintain and enhance current ones; and migrate applications built with older versions of Microsoft Office Excel to current editions. Progent provides expertise with VBA and Microsoft Office Access program development and can help your company to integrate Excel-powered applications to SQL Server or other advanced databases that can include realtime information. Progent's Excel experts can also assist you to implement solutions that integrate Office Excel with additional Microsoft platforms including Microsoft Office Word, PowerPoint, Project, and SharePoint Foundation. Progent can also help your company to upgrade to more current Excel releases, including the advanced 64-bit release, and offers affordable remote webinar training classes in Excel that can be tailored for a single person or groups.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 improves the performance and streamlines the implementation of Database Availability Groups, which provide automatic failover for maximum uptime. Database Availability Groups in Microsoft Exchange 2016 lower failover delay by an estimated one third relative to Exchange 2013. Additional improvements cover configuration defaults that enforce industry best practices for disaster recovery. Progent's certified Exchange consultants offer DAG support services to help your business to create, implement and maintain a DAG environment the offers world-class protection for your Exchange mailbox servers.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic element of high availability (HA) for Exchange 2013 Mailbox servers. Introduced in Microsoft Exchange 2010, a DAG is a group of as many as 16 MBX servers where any server in a DAG can contain a replica of a mailbox database from any other DAG server. DAG servers work together to recover unassisted from failures that impact MBX databases. Progent's certified Exchange consultants offer Database Availability Group consulting services to help you design, deploy and manage a high availability solution for your Exchange mailboxes.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing offerings include network assessment to ensure that your network meets professional standards of security and off-site connectivity, 24x7 network monitoring using Microsoft Operations Manager to resolve issues before they impact your business, if required Help Desk Services from Progent's IT staff, security audit to help preserve your network from intruders and viruses, application of Service Packs and security updates for servers and applications, discounts on Progentís remote and in-person network support services, and access to Progentís staff of Microsoft-certified IT consultants and service personnel.

How does Progent handle problem escalation?
Progent employs a team approach to problem escalation, making it efficient to resolve even the toughest network problems that can appear occasionally. By leveraging hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and economically repair networking problems that would stymie most IT service companies. Working with thousands of businesses on implementation and integration jobs annually provides Progent a well-grounded understanding concerning what techniques work and which ones do not in resolving network problems.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for restoring services rapidly after an outage. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to help your organization to plan, configure, test and maintain a DR solution based on VMware Site Recovery Manager.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for monitoring the content of outbound email messages and attachments and blocking users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and keep in compliance with industry privacy standards and government mandates like HIPAA and Sarbanes-Oxley. Learn about Progent's complete ProSight family of value-priced managed services for small organizations.

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If your small business is in Contra Costa County and you require technical support, IT outsourcing, or advanced expertise from a certified Progent professional, call 925-362-2400 or visit Contact Progent.

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