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How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
Progent's Exchange migration professionals employ documented best practices to help you migrate from POP3 email installations to Microsoft Exchange Server 2016. Progent handles essential procedures such as coordinating domain names so that both on-site and remote workers make a trouble-free transition from POP3 email. Progent can assist you with setting up an on-site Exchange Server solution or help you locate and administer your Microsoft Exchange Server in an external, remote Data Center.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small and mid-size businesses automatic backup and simplified recovery functions for Microsoft networks. SCDPM 2016 delivers application-aware protection for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft Gold-certified System Center 2016 Data Protection Manager consulting experts can help you to design, implement, manage, and repair a multi-site backup/recovery solution built around DPM 2016. Progent can help you to upgrade from a previous version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management services to help you complete your SCDPM 2016 initiative on time and within your budget.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 enhances the speed and streamlines the deployment of Database Availability Groups (DAGs), which offer automatic failover for maximum uptime. DAGs in Microsoft Exchange Server 2016 reduce failover delay by an estimated one third compared to Microsoft Exchange Server 2013. Other improvements cover setup defaults that correspond to leading practices for data protection. Progent's Microsoft certified Exchange experts offer DAG support services to help you to design, deploy and maintain a Database Availability Group solution the offers advanced protection for your Exchange mailbox servers.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts can assist your business to migrate to Aironet access points and Cisco Wi-Fi controllers that are compatible with the new 802.11ac Wi-Fi specification, making it possible to get three times the performance for your Wi-Fi LAN while expanding the coverage area.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network evaluation to ensure that your computer system meets required levels of security and off-site access, round-the-clock network monitoring using Microsoft Operations Manager to anticipate problems before they impact your productivity, optional Help Desk Services from Progent's IT staff, security audit to help protect your network from hackers and virus attacks, application of Service Packs and security patches for servers and software, discounts on Progentís off-site and in-person network support services, and access to Progentís staff of Microsoft-certified IT consultants and service personnel.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small businesses to make the move from the older physical on-premises datacenter to the modern hybrid networking model that includes local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the possible business advantages of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent offers full-service project management so you can design and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting, technical support, and training.

How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your network. Learn about the entire ProSight line of value-priced outsourced network management services for small and mid-size organizations.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's certified SQL Server application programmers can assist with all stages of SQL Server-based applications. Progent adheres to industry best practices within Microsoft's MSF Framework to build extensible, easy-to-manage line-of-business software applications and is experienced work effectively with a client's in-house personnel or outside consultants to finish application projects on time and within your budget. Software development support available from Progent for Microsoft SQL Server environments includes requirements analysis, logical and physical modeling, data migration, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, replication mechanisms, security, and fault tolerance.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration experts can assist you to enhance your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit computing, design an economical upgrade strategy that minimizes business interruptions, and deliver timely online help to assist you to install 64-bit operating systems and application software on your current hardware. Progent's Microsoft qualified computing engineers can help your company to install the 64-bit editions of Microsoft platforms like Windows Server 2008, SQL Server, Windows 7, and Microsoft Office Excel.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers the services of a MySQL database administrator, developer, or data architect to assist your business to plan, implement, and maintain solutions powered by MySQL. Progent's consultants can also assist you install MySQL Cluster Edition with Windows 2008 R2 Server Failover Clustering for world-class fault tolerance and throughput.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite expertise for companies of any size to assess the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified network security experts can assist you design and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering applications and services quickly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to assist you to design, configure, test and administer a DR system powered by VMware SRM.



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If your small business is in Contra Costa County and you are in need of technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.
















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