Network Support for Mid-size Businesses Knowledge Transfer Northern California and the Central Valley
Progent is committed to information transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent can focus on delivering high-value services where Progent has little competition. Medium-size businesses who utilize trusted independent consultants or who employ internal support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more reliable, secure, and productive.
Progent’s Microsoft certified experts provide small and midsize businesses experienced consulting services for Microsoft Operations Manager 2007 and MOM 2005. Microsoft Operations Manager 2007 and 2005 deliver extensible and scalable high-end operational management by providing comprehensive event management, 24x7 monitoring and alerts, recording and trend analysis, and system and application-specific intelligence and routines to improve the manageability of Windows Server System environments. Through internal application intelligence, System Center Operations Manager 2007 and MOM 2005 allow you to identify your system reliability issues before they grow into crises, increase the efficiency of your IT operations via specified best practices, and support your network operations and senior administrative staff by sharing key service level and performance information. Progent’s Operations Manager consulting experts have extensive hands-on familiarity with Microsoft Operations Manager 2007 and MOM 2005 and can help your business deploy and customize MOM in order to maximize the reliability and productivity of your information network.
Progent’s Cisco-certified network experts provide experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for information environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPSec VPN connectivity, intelligent access services, and extensive administrative tools. Progent’s network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote management cards give network administrators full control of a server without the need for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and support a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Progent’s computer outsourcing support offerings for small businesses feature planning Windows XP, .NET, and BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, fixing chronic integration issues, and producing a comprehensive security strategy. Progent can show you how to maximize network availability and throughput with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can assist with needs definition, product inventory, BOM development, vendor selection, purchasing coordination, and complete documentation. Progent’s IT outsourcing service also includes education for office productivity products such as Microsoft Office.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of hardware and quicker return on investment, more efficient use of servers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications running on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces little competition. Mid-size businesses who work with trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.
Small to middle size companies can now enjoy all the advantages of MOM and also have quick access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's economically priced IT service programs, mid-size businesses can choose a simple MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks world-class reliability, protection and productivity.
Even if your company has a minimal network support group and a modest technology budget, your information network can still feature the same high reliability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the latest system management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical business applications and hardware operating. Progent's 24x7 Network Management Services include round-the-clock network monitoring, server monitoring, and program monitoring to cut service expenses, resolve trouble spots quickly, and anticipate problems before they impact network performance. Progent is experienced at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative powered by Microsoft Operations Manager (Microsoft MOM) to perform complete event management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to offer small company networks enterprise-class availability, security and performance.
Progent can provide companies in Northern California and select locations across the U.S. with an Excel consultant who can help you create state-of-the-art Excel solutions or provide individual training in the newest features of MS Excel 2007. Progent's Microsoft and Cisco certified consultants can help your business plan and maintain a protected, fault tolerant network and communications infrastructure to support your Microsoft Excel applications.
Progent’s Cisco Voice Over IP professionals offer expert evaluation, integration and support services for Cisco VoIP technology. Cisco Architecture for Voice Video and Integrated Data platform provides the foundation and tools for creating a seamless integrated system that can manage voice, video, and data traffic simultaneously. AVVID provides this functionality while preserving a high level of network uptime, Quality of Service, and security. Key benefits of IP communications solutions enabled by Cisco AVVID VoIP architecture include a flexible, open upgrade ability that allows you to select IP Communications products that address your existing needs, while offering an easy path for accelerating IP deployment, QoS structures that help deliver optimal voice quality through close control of delay, loss and jitter, and network management tools that support network administration, operations, repair, configuring, fault tracking, and element management. Progent’s Cisco-certified technology consultants can help you design a reliable Voice over IP solution based on Cisco IP PBX and Cisco IP Telephony technology. Progent’s Voice over IP experts can show you how to select and deploy Cisco software that makes sense for your small or mid-size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
