CCIE Expert Certified Progent Support Company in Mountain View, CA Award Winning Michigan Network Consulting Campbell, CA, Newark, CA, Portland, OR Small Business Security Consultants Microsoft and Cisco Authorized Expert Small Business Information Technology Outsourcing Firm Emeryville, CA Georgia System Consultants Small Office Computer Network Support Company in Sacramento County
Integration for Small Business NetworkIT for Small Business
Midsize Business IT SpecialistIT for Mid-size Business
Enterprise Services
Local Government IT Help
Saint Paul, MN System Center MOM Consulting24x7 Network Monitoring
Microsoft Exchange Server 2000 Server ConsultingUnified Communications
Data Backup Information Technology ConsultingSecurity and Compliance
Disaster Recovery
On-site Technical Support in DallasHelp Desk Outsourcing
Application Experts Team
Mobile, AL Smartphone Network ConsultantWireless Solutions
Consultancy Firm Lincoln, NEDesktop/Mobile PC Help
Private Clouds and VMs

Windows 10 Consulting
Exchange 2016 Support
Network Admin Companies for Cisco Switch Mesa, AZOnline Cisco CCIE Help
Onsite Support
Network Support Consulting for Microsoft Exchange 2003 Woodland, CA
Windows Server
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SQL Server 2005 Professionals Petaluma, CASQL Server
Skype for Business
Microsoft Certified Expert Network Consulting for SCCM Troubleshooting in Monterey, CASCCM and Intune
System Center - SCOM
SPS Consultant ServicesSharePoint
Great Plains Migration Support and Integration PortlandDynamics GP-Great Plains
Cisco Technical Services
Firepower Services Help and Support in San RafaelCisco ASA & PIX Firewalls
CCIE Certified ISR Router Support Services MadisonCisco Routers
Wireless AP IT Services in Grass Valley, CACisco Wireless
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Catalyst Switch VLAN Professionals Rhode IslandCisco Switches
Remote Access Onsite Technical Support Pacheco, CACisco Security and VPN
NetBSD Information Technology Consultant
iCloud Online Support Services Des Moines, IowaApple Macintosh - OS X
Mandrake Linux Consultants New York, New YorkLinux
Sun Solaris
  Nationwide Remote Help:
MS Certified Remote Support Technical SupportNationwide Support
 Networking Computer Services in Riverside County CaliforniaNationwide  866-776-4368
  San Francisco Peninsula:
San Francisco Network ConsultantsSan Francisco
Colorado - Denver, CO, Colorado Springs, CO, Aurora, CO, Lakewood, CO Small Business Network ConsultantSan Francisco  415-321-5400
Computer Support Consultant for San Mateo CaliforniaSF Peninsula
64-bit Migration ConsultSan Mateo  650-931-2400
  Silicon Valley:
Upgrade for San Jose CaliforniaSan Jose - Santa Clara
San Jose  408-240-9400
Network Support Consultants for Mountain View CaliforniaPalo Alto
Computer Consultancy FirmsPalo Alto  650-543-0400
California Emergency Newark Computer Network FirmsFremont
Integration Support in Bay Area, Northern CaliforniaFremont  510-933-0400
  East Bay:
Upgrading for Richmond Northern CaliforniaOakland - Berkeley
Computer Network ConsultingOakland  510-899-7400
Union City Network Specialists CaliforniaHayward
Hayward  510-300-1400
Walnut Creek Computer Network Consultants in CaliforniaWalnut Creek - Concord
Online Consulting BrooklynWalnut Creek  925-362-2400
Dublin Software Consultant in Northern CaliforniaPleasanton - San Ramon
Microsoft Windows 7 Upgrade Support Outsourcing Omaha, NebraskaPleasanton  925-621-2400
  North Bay:
CISSP Security Certified San Rafael Outsourced IT Services CaliforniaMarin County
San Rafael  415-526-1400
MCSE Expert Certified Sebastopol System ConsultingNorthern Sonoma County
Network Engineer Phoenix - Tempe - MesaSanta Rosa  707-303-4400
Networking Firms for Petaluma in Northern CaliforniaSouthern Sonoma County
Columbus, Franklin County SQL 2012 Migration ConsultantsPetaluma  707-559-7400
Suisun City Outsourced IT Services in Northern CaliforniaVacaville - Fairfield
Vacaville  707-470-1313
  California Central Valley:
Rancho Cordova Migration in CaliforniaSacramento
Los Angeles CISSP Security Tech ServicesSacramento  916-273-1400
Migration Company for FolsomRoseville - Citrus Heights
Security Security CompaniesRoseville  916-910-1200
  Monterey Bay:
Santa Cruz Support Companies CaliforniaSanta Cruz
Windows Server 2012 R2 Security Consulting FirmsSanta Cruz  831-600-4300

Extended Hours Remote Computer Support

for Small and Mid-size Business IT Systems
Throughout the United States

Progent Technical Response Center Extended Hours SupportProgentís Extended Hours Support Program is an online service that takes our technical support options to the next level. Available to all Progent customers who have a fully executed Service Agreement, the Extended Hours Support Program provides general Microsoft support between the hours of 6:00 pm to 6:00 am, Pacific Time, and 24 hours on Saturdays and Sundays.

Support Services Available During Extended Hours
Progentís Extended Hours Support Program provides access to online support for:

  • Microsoft Windows Server operating systems
  • Microsoft-based server products, such as Exchange
  • Windows desktop support
  • Microsoft applications such as Word, Excel and Outlook
  • Network and system backup and restore
  • Simple routing and switching support

Progent's Extended Hours Support Program does not include support for high-end, specialty applications such as Microsoft SharePoint or Microsoft SQL Server, or for complex routing and switching issues. All support services delivered are invoiced at Progentís standard consulting rates.

If you choose to sign up for this new program, you are guaranteed:

  • Live-answer to your phone call
  • Return call of a technical person within 2 hours
  • 2-hour response time to your emails
  • Tracking & resolutions through Progent's Technical Response Center (TRC) ticketing system
Pricing for the Extended Hours Support Program
Monthly pricing for the Extended Hours Support Program is based on the clientís company size. Pricing begins at $49.95 per month for companies with up to 19 employees. For complete pricing information, download the Extended Hours Support Program datasheet. (PDF - 111 KB)

Benefits of the Extended Hours Support Program
Progent is a pioneer in providing advanced remote support to businesses of all sizes, helping companies across the U.S. to resolve network issues without the cost and delays associated with on-site service. Progent's Technical Response Center has delivered remote support to businesses in every state in the U.S. (see Progent's customer testimonials). However, if you require after-hours technical assistance and have not enrolled in Progent's Extended Hours Support Program, you might not receive support when calling your primary support team or Progent's Technical Response Center during the extended-hours time frame.

By signing up for the Extended Hours Support Program, you will benefit from:

  • Having access to Progent's Technical Response Center's support expertise whenever you need it
  • Avoiding costly downtime for critical online applications and lost productivity for workers
  • Budget-friendly monthy pricing
  • Peace of mind knowing that your network is supported by the best IT services team in the U.S.
Enroll Now in Progent's Extended Hours Support Program
If you are currently registered with Progent's Technical Response Center, you can sign up for the Extended Hours Support Program by contacting your Progent Business Development Rep directly. Otherwise, you can find out more details about Progent's Extended Hours Support Program or enroll by calling Progent's main number at 1-866-PROGENT (866-776-4368) or by or visiting Contact Progent.

If you need support now and are not currently a Progent client, you can use the web sign up service to receive support now.†This support costs $2.95 per minute. If multiple engineers are required to work simultaneously in order to meet your needs, you may be billed for each engineer's time at $2.95 per minute per engineer. To sign up for this immediate support, click here.

© 2002- 2017 Progent Corporation. All rights reserved.

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Redwood City IT Manager California Redwood City Technology Consultants
Remote Consulting for Cisco Consulting Team in Houston, San Antonio, Dallas-Fort-Worth, TX
Remote Support Information Systems Firms Nation Wide On-site IT Support
Remote Support Job Central Valley California Freelancing Jobs for Microsoft MCA Support
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Remote Support for Cisco VPN Fort Worth, TX Cisco Certified Expert Online Support Services
Remote Technical Support Small Office Network Consultants in Tucson Arizona
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Rochester, NY Security Consulting Firms Rochester, NY Information Technology Outsourcing Companies
SPA500 Series IP Phone Online Help Computer Consultant for VoIP
SQL 2012 Computer Consultants Microsoft SQL Server 2012 Online Troubleshooting Montgomery Huntsville
SQL 2012 Computer Consulting Company Microsoft SQL Server 2012 Network Solutions in Milwaukee, WI
SQL 2012 Small Office Computer Consultants Network Design and Configuration for SQL Server 2012 Ontario Canada
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Security Auditing for Firewall Security Consultancy
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Security Firewall Audit Network Security Audit for CISSP
Security Firm for Juniper SRX Series Firewall Juniper SRX100 Router Firewall Audit
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Security Security Consultancies CISSP Consultants in New York City, New York
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Server Help for Cisco Access Point Small Business Network Consulting Services for Online Cisco Certified CCIE in Arizona
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Services Citrix Server Management Consultancy Philadelphia, PA
Setup and Support for Hyper-V 3.0 Shared Nothing Live Migration Windows Server 2012 R2 Hyper-V 3.0 Engineers in Emeryville
SharePoint 2010 On-site Support Microsoft SharePoint Integration Services
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Sioux Falls, SD Network System Support Consultant IT Solution Providers
Slackware Linux, Solaris, UNIX Remote Support Mandrake Linux, Sun Solaris, UNIX Technical Support
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Sampling of Cities
Where Progent Has
Provided Remote Support

Aberdeen, NC
Alameda, CA
Alamo, CA
Alpharetta, GA
American Canyon, CA
Anacortes, WA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, GA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Bayswater, WA
Beaverton, OR
Bellevue, ID
Belmont, CA
Bend, OR
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blacksburg, VA
Bloomington, MN
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brooklyn, NY
Broomfield, CO
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Camp Hill, PA
Campbell, CA
Cambridge, MCA
Carmel, CA
Carmichael, CA
Castro Valley, CA
Chicago, IL
Chino, CA
Christiansburg, VA
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Clifton, NJ
Coconut Grove, FL
Colleyville, TXC
Colorado Springs, CO
Columbia, SC
Columbus, OHC
Concord, CA
Coral Springs, FL
Cornelia, GA
Corpus Christi, TX
Corte Madera, CA
Costa Mesa, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Del Rio, TX
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Eden, NC
Edgecomb, ME
El Cajon, CA
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Flushing, MI
Gardner, IL
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Granite Falls, NC
Grass Valley, CA
Greenbrae, CA
Greenfield Center, NY
Greenville, SC
Greenwood Village, CO
Grenada, MS
Grover City, CA
Hartley, TX
Hayward, CA
Heathrow, FL
Herndon, VA
Highland Park, IL
Hillsboro, OR
Houston, TX
Honolulu, HI
Houston, TX
Huntsville, AL
Hurricane, UT
Indianapolis, IN
Irvine, CA
Irving, TXA
Irving, CA
Itasca, IL
Jackson, MO
Jackson, TN
Jackson, WY
Jacksonville, FL
Jefferson, OH
Jersey City, NJ
Johnstown, PA
Kapolei, HI
Kansas City, MO
Kent, WA
Kodiak, AK
La Jolla, CA
La Mesa, CA
Lansing, MI
Larkspur, CA
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Leawood, KS
Lexington, KY
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Lodi, CA
Londonderry, NH
Long Beach, CA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Louisville, KY
Lubbock, TX
Lutherville, MD
Madisonville, LA
Manteca, CA
Marion, IA
Martinez, CA
Maui, HI
Manteca, CA
Mather, CA
McKenzie, TN
McSherrystown, PA
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Milford, NH
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Milwaukie, OR
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Nantucket, MA
Napa, CA
Napa, CA
Naperville, IL
Nashua, NH
Nevada City, CA
New Orleans, LA
New York City, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oklahoma City, OK
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Ontario, OR
Orange, CA
Orem UT
Orinda, CA
Orlando, FL
Owings Mills, MD
Oxnard, CA
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, CA
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plum, PA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Reston, VA
Richmond, CA
Richmond, VA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Antonio, TX
San Bruno, CA
San Carlos, CA
San Diego, CA
San Francisco, CA
San Jose, CA
San Leandro, CA
San Mateo, CA
San Pablo, CA
San Rafael, CA
San Ramon, CA
Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Seattle, WA
Slidell, LA
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
South San Francisco, CA
Spokane Valley, WA
Springfield, CO
Springfield, OR
Springville, IN
Springville City, UT
Stockton, CA
St. Helena, CA
Sunnyvale, CA
Temecula, CA
Tempe, AZ
Temple City, CA
The Woodlands, TX
Torrance, CA
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warren, OH
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wichita, KS
Wilmington, DE
Windsor, CA
Winter Park, FL
Winter Springs, FL
Winston-Salem, NC
Woburn, MA
Wolfeboro Falls, NH
Woodbridge, VA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
Yankton, SD
York, NE
Yountville, CA
Yuba City, CA