Progent Integration Consultants Yonkers, NY Remote Troubleshooting for Wyoming Woodland, CA, Irvine, CA, Darien, IL Microsoft Gold Certified Partner Computer Consulting Company for Small Office Pittsburgh Small Business On-site Technical Support Sausalito, CA Computer Consulting Firms for Idaho Cisco Experts Small Business Design Consultant in San Francisco Bay Area
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Security Management Practices Protect in Los Angeles, CASecurity and Compliance
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Accounting System Contract Programming Firm in San Francisco, CAApplication Experts Team
Wireless Bridge On-site Technical Support Livermore, CAWireless and Mobility
Software Consulting Firm for Microsoft and Apple Mac Desktop SacramentoDesktop/Mobile Support
Mission Critical IT Applications Professionals Alameda, CAPrivate Clouds and VMs

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Exchange 2016 Support
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Microsoft SQL Server ConsultantsSQL Server
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Technology Professional for Solaris in Santa Ana, CASun Solaris
  Nationwide Remote Help:
Nationwide Remote Network CompaniesRemote Support
 Microsoft SQL Server 2016 Network Administration Santa AnaNationwide  866-776-4368
  San Francisco Peninsula:
Nationwide Online Help for San Francisco in CaliforniaSan Francisco
San Francisco  415-321-5400
Migration Support for Half Moon Bay in Northern CaliforniaSan Mateo County
San Mateo  650-931-2400
  Silicon Valley:
San Jose Configuration ServicesSanta Clara County
Cisco Chicago, IL Information Technology OutsourcingSan Jose  408-240-9400
Menlo Park Support GroupPalo Alto
Palo Alto  650-543-0400
Award Winning Fremont Small Business Outsourcing IT CaliforniaFremont
Security Consultant for CISSP in ClevelandFremont  510-933-0400
  East Bay:
California East Bay Information Systems FirmsOakland - Berkeley
Computer Consultants in Washington, DCOakland  510-899-7400
Union City Computer TechHayward
San Francisco Networking Consultancy Services in Northern CaliforniaHayward  510-300-1400
California Integration Consulting for LafayetteWalnut Creek
Maryland IT Consulting FirmWalnut Creek  925-362-2400
Designer for PleasantonPleasanton - San Ramon
Security Information systems Security Outsourcing in KentuckyPleasanton  925-621-2400
  North Bay:
IT Consulting ServicesMarin County
Exchange Service in Fort Worth, TXSan Rafael  415-526-1400
Service Providers for Santa Rosa in Northern CaliforniaSanta Rosa
Santa Rosa  707-303-4400
California North Bay Network Consulting GroupPetaluma
Petaluma  707-559-7400
CCIE Expert Certified Vacaville Computer Support Company in Northern CaliforniaSolono County
Mobile, AL Server Migration SpecialistsVacaville  707-470-1313
  California Central Valley:
Consultant Services Northern CaliforniaSacramento
 Security Technical Support in Aurora, COSacramento  916-273-1400
Small Office Network ConsultantRoseville - Citrus Heights
Small Business IT Outsourcing Firms for Microsoft Computer in Chula VistaRoseville  916-910-1200
  Monterey Bay:
Santa Cruz Consolidation CaliforniaSanta Cruz
Employment Opportunities for Cisco CCIE Voice Consulting in Austin, Travis CountySanta Cruz  831-600-4300

Extended Hours Online Computer Help

for Small and Mid-size Company Computer Networks
Throughout the United States

Progent Technical Response Center Extended Hours SupportProgentís Extended Hours Support Program is an online service that takes our technical support options to the next level. Available to all Progent customers who have a fully executed Service Agreement, the Extended Hours Support Program provides general Microsoft support between the hours of 6:00 pm to 6:00 am, Pacific Time, and 24 hours on Saturdays and Sundays.

Support Services Available During Extended Hours
Progentís Extended Hours Support Program provides access to online support for:

  • Microsoft Windows Server operating systems
  • Microsoft-based server products, such as Exchange
  • Windows desktop support
  • Microsoft applications such as Word, Excel and Outlook
  • Network and system backup and restore
  • Simple routing and switching support

Progent's Extended Hours Support Program does not include support for high-end, specialty applications such as Microsoft SharePoint or Microsoft SQL Server, or for complex routing and switching issues. All support services delivered are invoiced at Progentís standard consulting rates.

If you choose to sign up for this new program, you are guaranteed:

  • Live-answer to your phone call
  • Return call of a technical person within 2 hours
  • 2-hour response time to your emails
  • Tracking & resolutions through Progent's Technical Response Center (TRC) ticketing system
Pricing for the Extended Hours Support Program
Monthly pricing for the Extended Hours Support Program is based on the clientís company size. Pricing begins at $49.95 per month for companies with up to 19 employees. For complete pricing information, download the Extended Hours Support Program datasheet. (PDF - 111 KB)

Benefits of the Extended Hours Support Program
Progent is a pioneer in providing advanced remote support to businesses of all sizes, helping companies across the U.S. to resolve network issues without the cost and delays associated with on-site service. Progent's Technical Response Center has delivered remote support to businesses in every state in the U.S. (see Progent's customer testimonials). However, if you require after-hours technical assistance and have not enrolled in Progent's Extended Hours Support Program, you might not receive support when calling your primary support team or Progent's Technical Response Center during the extended-hours time frame.

By signing up for the Extended Hours Support Program, you will benefit from:

  • Having access to Progent's Technical Response Center's support expertise whenever you need it
  • Avoiding costly downtime for critical online applications and lost productivity for workers
  • Budget-friendly monthy pricing
  • Peace of mind knowing that your network is supported by the best IT services team in the U.S.
Enroll Now in Progent's Extended Hours Support Program
If you are currently registered with Progent's Technical Response Center, you can sign up for the Extended Hours Support Program by contacting your Progent Business Development Rep directly. Otherwise, you can find out more details about Progent's Extended Hours Support Program or enroll by calling Progent's main number at 1-866-PROGENT (866-776-4368) or by or visiting Contact Progent.

If you need support now and are not currently a Progent client, you can use the web sign up service to receive support now.†This support costs $2.95 per minute. If multiple engineers are required to work simultaneously in order to meet your needs, you may be billed for each engineer's time at $2.95 per minute per engineer. To sign up for this immediate support, click here.

© 2002- 2017 Progent Corporation. All rights reserved.

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Remote Troubleshooting for SharePoint 2013 Dallas Fort Worth Metroplex SharePoint Server 2013 Network Consulting
Repairing Exchange Server 2013 Networking Specialist Toledo
Rhode Island Computer Specialist Cisco Remote Access Consulting Group Campbell, CA
Riverside, California IT Consulting Companies Network Support Consultants for Riverside
Rochester Network Security Consultant Cisco Certified Partner Rochester, New York Manage
SMS 2003 Upgrade Integration Support Configuration
SPS Consulting SharePoint Server Online Consulting
SQL 2014 Network Solutions SQL Server 2012 Installation in Colorado Springs Fort Carson
SQL Server 2012 Computer Outsourcing Consultants SQL 2014 Networking Help in Western New York Rochester
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Overview of Progent's
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Extended Hours
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Largest New Mexico System Repair
Implementation Support Technical Support Commitment, Yonkers Technical Response Center
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Sampling of Cities
Where Progent Has
Provided Remote Support

Aberdeen, NC
Alameda, CA
Alamo, CA
Alpharetta, GA
American Canyon, CA
Anacortes, WA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, GA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Bayswater, WA
Beaverton, OR
Bellevue, ID
Belmont, CA
Bend, OR
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blacksburg, VA
Bloomington, MN
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brooklyn, NY
Broomfield, CO
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Camp Hill, PA
Campbell, CA
Cambridge, MCA
Carmel, CA
Carmichael, CA
Castro Valley, CA
Chicago, IL
Chino, CA
Christiansburg, VA
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Clifton, NJ
Coconut Grove, FL
Colleyville, TXC
Colorado Springs, CO
Columbia, SC
Columbus, OHC
Concord, CA
Coral Springs, FL
Cornelia, GA
Corpus Christi, TX
Corte Madera, CA
Costa Mesa, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Del Rio, TX
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Eden, NC
Edgecomb, ME
El Cajon, CA
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Flushing, MI
Gardner, IL
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Granite Falls, NC
Grass Valley, CA
Greenbrae, CA
Greenfield Center, NY
Greenville, SC
Greenwood Village, CO
Grenada, MS
Grover City, CA
Hartley, TX
Hayward, CA
Heathrow, FL
Herndon, VA
Highland Park, IL
Hillsboro, OR
Houston, TX
Honolulu, HI
Houston, TX
Huntsville, AL
Hurricane, UT
Indianapolis, IN
Irvine, CA
Irving, TXA
Irving, CA
Itasca, IL
Jackson, MO
Jackson, TN
Jackson, WY
Jacksonville, FL
Jefferson, OH
Jersey City, NJ
Johnstown, PA
Kapolei, HI
Kansas City, MO
Kent, WA
Kodiak, AK
La Jolla, CA
La Mesa, CA
Lansing, MI
Larkspur, CA
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Leawood, KS
Lexington, KY
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Lodi, CA
Londonderry, NH
Long Beach, CA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Louisville, KY
Lubbock, TX
Lutherville, MD
Madisonville, LA
Manteca, CA
Marion, IA
Martinez, CA
Maui, HI
Manteca, CA
Mather, CA
McKenzie, TN
McSherrystown, PA
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Milford, NH
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Milwaukie, OR
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Nantucket, MA
Napa, CA
Napa, CA
Naperville, IL
Nashua, NH
Nevada City, CA
New Orleans, LA
New York City, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oklahoma City, OK
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Ontario, OR
Orange, CA
Orem UT
Orinda, CA
Orlando, FL
Owings Mills, MD
Oxnard, CA
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, CA
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plum, PA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Reston, VA
Richmond, CA
Richmond, VA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Antonio, TX
San Bruno, CA
San Carlos, CA
San Diego, CA
San Francisco, CA
San Jose, CA
San Leandro, CA
San Mateo, CA
San Pablo, CA
San Rafael, CA
San Ramon, CA
Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Seattle, WA
Slidell, LA
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
South San Francisco, CA
Spokane Valley, WA
Springfield, CO
Springfield, OR
Springville, IN
Springville City, UT
Stockton, CA
St. Helena, CA
Sunnyvale, CA
Temecula, CA
Tempe, AZ
Temple City, CA
The Woodlands, TX
Torrance, CA
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warren, OH
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wichita, KS
Wilmington, DE
Windsor, CA
Winter Park, FL
Winter Springs, FL
Winston-Salem, NC
Woburn, MA
Wolfeboro Falls, NH
Woodbridge, VA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
Yankton, SD
York, NE
Yountville, CA
Yuba City, CA