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  Nationwide Remote Help:
Remote Support Computer OutsourcingImmediate Phone Support
Windows 2016 Migration Consultant Los Angeles, CANationwide  866-776-4368
  San Francisco Peninsula:
California Remote Microsoft, Cisco and Security Certified Experts South San Francisco Computer Network SpecialistsSan Francisco
 Sun Solaris Online Support OklahomaSan Francisco  415-321-5400
San Mateo County Design ConsultantsSF Peninsula
Integration Firm for BlackBerry BES Server in MadisonSan Mateo  650-931-2400
  Silicon Valley:
Top Rated Cisco and Microsoft Certified Experts San Jose Network Security ConsultantsSilicon Valley
San Jose  408-240-9400
Menlo Park Networking GroupPalo Alto
Palo Alto  650-543-0400
Milpitas Server Administration Northern CaliforniaFremont
Baltimore, Baltimore-Washington DC , Columbia, MD Integration ServicesFremont  510-933-0400
  East Bay:
Networking Help in CaliforniaOakland - Berkeley
Windows Server 2012 R2 Migration Support Downtown Los AngelesOakland  510-899-7400
Hayward IT Service CaliforniaHayward
Outsourcing Firm Philadelphia International Airport PHLHayward  510-300-1400
CISA Certified Security Expert Computer Consultancy Services for Walnut Creek CaliforniaContra Costa County
Walnut Creek  925-362-2400
Dublin Computer Network Support CaliforniaTri-Valley
Technology Consulting Services for Redhat Linux, Solaris, UNIX Portland - HillsboroPleasanton  925-621-2400
  North Bay:
Sausalito Network AdministrationMarin County
Microsoft MCTS Consultant Virtual Office Job in FremontSan Rafael  415-526-1400
Sebastopol Migration CaliforniaSanta Rosa
Santa Rosa  707-303-4400
IT Technical Support Company for Sonoma CountyPetaluma
Network Consultants for SCOM 2012 Management Packs WashingtonPetaluma  707-559-7400
Fairfield Phone Support CaliforniaVacaville
 Design for Help Desk Yellowstone County MontanaVacaville  707-470-1313
  California Central Valley:
West Sacramento Support FirmsSacramento
Consulting FirmSacramento  916-273-1400
Microsoft, Cisco and Security Certified Experts Outsourcing for Roseville in CaliforniaRoseville - Citrus Heights
Cisco Providers in TexasRoseville  916-910-1200
  Monterey Bay:
California Watsonville Computer Support ConsultantSanta Cruz
Santa Cruz  831-600-4300

Extended Hours Remote Computer Network Troubleshooting

for Small and Mid-size Company Computer Networks
Anywhere in the U.S.

Progent Technical Response Center Extended Hours SupportProgentís Extended Hours Support Program is an online service that takes our technical support options to the next level. Available to all Progent customers who have a fully executed Service Agreement, the Extended Hours Support Program provides access to general Microsoft support between the hours of 6:00 pm to 6:00 am, Pacific Time, and 24 hours on Saturdays and Sundays.

Support Services Available During Extended Hours
Progentís Extended Hours Support Program provides access to online support for:

  • Microsoft Windows Server operating systems
  • Microsoft-based server products, such as Exchange
  • Windows desktop support
  • Microsoft applications such as Word, Excel and Outlook
  • Network and system backup and restore
  • Simple routing and switching support

Progent's Extended Hours Support Program does not currently include support for high-end, specialty applications such as Microsoft SharePoint or Microsoft SQL Server, or for complex routing and switching issues. All support services delivered are invoiced at Progentís standard consulting rates.

If you choose to sign up for this new program, you are guaranteed:

  • Live-answer to your phone call
  • Return call of a technical person within 2 hours
  • Tracking & resolutions through Progent's Technical Response Center (TRC) ticketing system
Pricing for the Extended Hours Support Program
Monthly pricing for the Extended Hours Support Program is based on the clientís company size. Pricing begins at $49.95 per month for companies with up to 19 employees. For complete pricing information, download the Extended Hours Support Program datasheet. (PDF - 95 KB)

Benefits of the Extended Hours Support Program
Progent is a pioneer in providing advanced remote support to businesses of all sizes, helping companies across the U.S. to resolve network issues without the cost and delays associated with on-site service. Progent's Technical Response Center has delivered remote support to businesses in every state in the U.S. (see Progent's customer testimonials). However, if you require after-hours technical assistance and have not enrolled in Progent's Extended Hours Support Program, you might not receive support when calling your primary support team or Progent's Technical Response Center during the extended-hours time frame.

By signing up for the Extended Hours Support Program, you will benefit from:

  • Having access to Progent's Technical Response Center's support expertise whenever you need it
  • Avoiding costly downtime for critical online applications and lost productivity for workers
  • Budget-friendly monthy pricing
  • Peace of mind knowing that your network is supported by the best IT services team in the U.S.
Enroll Now in Progent's Extended Hours Support Program
If you are currently registered with Progent's Technical Response Center, you can sign up for the Extended Hours Support Program by contacting your Progent Business Development Rep directly. Otherwise, you can find out more details about Progent's Extended Hours Support Program or enroll by calling Progent's main number at 1-866-PROGENT (866-776-4368) or by or visiting Contact Progent.

If you need support now and are not currently a Progent client, you can use the web sign up service to receive support now.†This support costs $2.95 per minute. If multiple engineers are required to work simultaneously in order to meet your needs, you may be billed for each engineer's time at $2.95 per minute per engineer. To sign up for this immediate support, click here.

© 2002- 2019 Progent Corporation. All rights reserved.

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Small Business Outsourcing for Windows 2016 Windows 2008 Server Security Consultant in Downtown Miami
Small Office Computer Consulting for Phoenix CISM Security Security Phoenix, AZ Technical Consulting
Small Office IT Consulting Services Microsoft Experts Colorado Consulting Group
Software Consulting Firm for Cisco Cisco Small Business IT Consultants Minnesota
Software Consulting Firm for Cisco Small Business IT Outsourcing Firms
Solaris Setup and Support Solaris Support Outsourcing Austin, Texas
South Dakota IT Manager Washoe County Nevada Microsoft Network Consulting Service
South San Francisco Network Consulting Organization Global Millbrae Consulting Service California
Specialist for Chicago, Illinois Chicago, Illinois Network Support Consulting
Subcontractor Jobs for Network Security Consulting Tucson, AZ Jobs for MCSE MCSA MCDBA MCIPT MCA Remote Engineer
Sun Solaris Remote Professionals San Jose Solaris Remote Consultant Services
Sunnyvale Migration Consultants California Silicon valley Computer Outsourcing
Support Services for Suse Linux, Solaris, UNIX Online Help South Florida
Support Services for Windows 2008 Active Directory Active Directory Professional Spokane, Washington
Support Specialist for Utah Problem Resolution in Northern California
Support and Setup Fedora Linux, Solaris, UNIX Network Consultant in Denver International Airport
Support and Setup for SharePoint 2013 SharePoint Server 2013 Network Engineer Battery Park, New York City
Support for Meraki MR32 Access Point CCDP Certified Meraki MR30H Access Point Technology Consulting
System Recovery BlackBerry Desktop Manager Server Recovery in El Paso County Colorado
Systems Engineer for Windows 2008 Server Small Business Computer Consultant for Windows Server 2012
Systems Support for Vermont Chicago, IL Support and Integration
Tacoma, Washington Systems Engineer Tacoma, WA Outsourced IT Management Services
Tech Support For Small Business for New Hampshire Virginia UNIX Consulting
Technical Support Group SQL Server 2016 Software Recovery Detroit, Wayne County
Technology Consultant for BlackBerry Synchronization BlackBerry Redirector Experts in El Paso County Colorado
Technology Providers Tulsa, OK Small Business Network Consulting Company
Technology Support Jacksonville, Miami, Dade County, Broward County, Florida Top Rated Cisco Support Organization
Telecommuter Jobs for Microsoft Remote Consultant Subcontractor Job Chesapeake, VA
Telecommuting Microsoft Consultant Positions San Jose Microsoft Certified Full-Time Job
Texas Network Consulting Experts System Consultants
Top Network Consultation Design for Cisco Network Management Santa Clara, CA
Tucson, AZ Consulting Consulting Services for Tucson, AZ
UNIX Integration Services Solaris Online Consulting New York
UNIX Integration Support Oregon - Portland, OR, Salem, OR, Eugene, OR, Gresham, OR Solaris Onsite Technical Support
UNIX Small Business Network Consulting Firms Server Integrators for Solaris in Woodside, CA
Ubiquiti UniFi Controller Consultant WiFi Security Specialist
Utah IT Consulting Firms Firewall Security Audit Services Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA
Vacaville Network Services On-site IT Support for Dixon in Northern California
Virginia Beach Virginia Information Technology Integrators Small Business IT Consulting Firms
WAP Online Technical Support 802.11ac Wireless Support
Washington Computer Consultancy Manager
Waterford Consultancy Firm Consultancy Services Group in California
Website Programming Firms Web Parts Development Group
West Virginia Networking Group Security Network Security Audit in El Paso, TX
Windows 2008 Server Computer Consultancy Firms Small Business Network Consulting Group in Long Beach
Windows 2008 Server Network Outsource Windows Server 2012 Outsourcing Technical Support in Detroit, MI
Windows 2008 Server Solution Providers Windows Server 2012 R2 Consultant in Oahu, Hawaii
Windows 2016 Server Network Companies Miami-Dade County Microsoft Windows 2008 Troubleshooters
Windows 8.1 Migration Technicians Windows 8.1 Remote Desktop Systems Engineer in Irving, TX
Windows Security Tech Consulting Microsoft Computer Outsourced IT Support Paterson Clifton Wayne
Windows Server 2012 R2 Online Help Windows Server 2016 Providers Denver Colorado
Windows Server 2012 R2 Onsite Technical Support Cupertino, CA Computer Services
Windows Server 2016 Design Consultants Microsoft Windows Server 2016 Professionals Seattle Washington
Windows Server 2016 Hybrid Integration Support Services Windows Server 2016 Multi-domain clusters Online Consulting
Windows Server 2016 On-Call Services Local Windows 2008 Server Network Consulting Service Cincinnati
Windows and Solaris Help and Support Solaris with Windows Consulting Services
Wyoming Computer Firms Top Quality Computer Consulting Services South Bend Mishawaka Granger
wireless IP phone configuration Technical Support Services wireless IP phones and Meraki APs Support Outsourcing
wireless controller Onsite Technical Support Help and Support
Computer Outsourcing for Nationwide Support

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Sampling of Cities
Where Progent Has
Provided Remote Support

Aberdeen, NC
Alameda, CA
Alamo, CA
Alpharetta, GA
American Canyon, CA
Anacortes, WA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, GA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Bayswater, WA
Beaverton, OR
Bellevue, ID
Belmont, CA
Bend, OR
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blacksburg, VA
Bloomington, MN
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brooklyn, NY
Broomfield, CO
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Camp Hill, PA
Campbell, CA
Cambridge, MCA
Carmel, CA
Carmichael, CA
Castro Valley, CA
Chicago, IL
Chino, CA
Christiansburg, VA
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Clifton, NJ
Coconut Grove, FL
Colleyville, TXC
Colorado Springs, CO
Columbia, SC
Columbus, OHC
Concord, CA
Coral Springs, FL
Cornelia, GA
Corpus Christi, TX
Corte Madera, CA
Costa Mesa, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Del Rio, TX
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Eden, NC
Edgecomb, ME
El Cajon, CA
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Flushing, MI
Gardner, IL
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Granite Falls, NC
Grass Valley, CA
Greenbrae, CA
Greenfield Center, NY
Greenville, SC
Greenwood Village, CO
Grenada, MS
Grover City, CA
Hartley, TX
Hayward, CA
Heathrow, FL
Herndon, VA
Highland Park, IL
Hillsboro, OR
Houston, TX
Honolulu, HI
Houston, TX
Huntsville, AL
Hurricane, UT
Indianapolis, IN
Irvine, CA
Irving, TXA
Irving, CA
Itasca, IL
Jackson, MO
Jackson, TN
Jackson, WY
Jacksonville, FL
Jefferson, OH
Jersey City, NJ
Johnstown, PA
Kapolei, HI
Kansas City, MO
Kent, WA
Kodiak, AK
La Jolla, CA
La Mesa, CA
Lansing, MI
Larkspur, CA
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Leawood, KS
Lexington, KY
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Lodi, CA
Londonderry, NH
Long Beach, CA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Louisville, KY
Lubbock, TX
Lutherville, MD
Madisonville, LA
Manteca, CA
Marion, IA
Martinez, CA
Maui, HI
Manteca, CA
Mather, CA
McKenzie, TN
McSherrystown, PA
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Milford, NH
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Milwaukie, OR
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Nantucket, MA
Napa, CA
Napa, CA
Naperville, IL
Nashua, NH
Nevada City, CA
New Orleans, LA
New York City, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oklahoma City, OK
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Ontario, OR
Orange, CA
Orem UT
Orinda, CA
Orlando, FL
Owings Mills, MD
Oxnard, CA
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, CA
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plum, PA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Reston, VA
Richmond, CA
Richmond, VA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Antonio, TX
San Bruno, CA
San Carlos, CA
San Diego, CA
San Francisco, CA
San Jose, CA
San Leandro, CA
San Mateo, CA
San Pablo, CA
San Rafael, CA
San Ramon, CA
Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Seattle, WA
Slidell, LA
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
South San Francisco, CA
Spokane Valley, WA
Springfield, CO
Springfield, OR
Springville, IN
Springville City, UT
Stockton, CA
St. Helena, CA
Sunnyvale, CA
Temecula, CA
Tempe, AZ
Temple City, CA
The Woodlands, TX
Torrance, CA
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warren, OH
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wichita, KS
Wilmington, DE
Windsor, CA
Winter Park, FL
Winter Springs, FL
Winston-Salem, NC
Woburn, MA
Wolfeboro Falls, NH
Woodbridge, VA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
Yankton, SD
York, NE
Yountville, CA
Yuba City, CA