High-Availability Consulting Services for Small and Midsize Company Computer Networks: Data Center and Colocation Support
Progent's Data Center engineers can help you find fault-tolerant data centers that match the specific requirements of your company. High availability collocation sites are especially attractive to small companies due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on providing high-value skills where Progent faces little competition. Small companies who utilize familiar independent consultants or who maintain internal support personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, secure, and productive.
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software rapidly and reliably to specified workers, lower product costs and stay compliant by understanding usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by installing critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative functions built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2003. Progent’s support team can help you design, deploy, maintain and manage the entire family of Windows .NET Servers including Windows 2000 Server, SQL Server, ISA Server, Microsoft BizTalk Server, Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Application Center, Microsoft SharePoint Portal Server, Microsoft SharePoint Services, Microsoft Virtual Server 2005, Project Server, and Operations Manager 2007 and MOM 2005.
Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service reports sent by each consultant to each customer. The practice of documenting and archiving support activity results in more efficient support and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won’t release vital service information.
Progent's certified Systems Management Server consultants have extensive experience helping small and mid-size businesses save time and money by deploying SMS 2003 to streamline configuration and change tasks. Progent can help you use Systems Management Server 2003 to reduce change and configuration management costs, enhance network security, maximize output by keeping applications up-to-date, ensure compliance with software licenses, and record program usage profiles to help you make informed purchasing decisions. Progent can show you how to benefit from SMS 2003's money-saving features for automated software installation and application installation, security patch management, asset management, plus software and hardware inventory. Progent's expertise with offsite support can further amplify the financial advantages of SMS 2003 and Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a comprehensive security plan that incorporates the cutting-edge security features of Systems Management Server. Progent also provides high-end support for Microsoft Operations Manager (MOM), which is a key component of Microsoft's System Center 2005 solution for integrated information system management.
In performing IT projects for enterprise clients, Progent uses a phased methodology based on defined milestones in order to achieve budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert deployment. All phases are documented to make available a comprehensive summary of IT services performed and to help in downstream system maintenance.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security solutions for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.
Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent offers Microsoft Windows Cluster Server consulting to help your company utilize non-stop server clusters designed to provide 100% uptime. Clustered Windows servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By helping you design high availability clustered server environments around Microsoft Windows Server 2003 Cluster, Progent’s certified Windows engineers ensure that your fault-tolerant clustered servers are set up to optimize the strategic advantage of your computer network.
Progent's Symantec experts can help you maintain earlier versions of Symantec Firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or help you migrate to more recent technology from Symantec or other vendors. Progent can also help you create and execute a comprehensive security strategy that can include Firewall/VPN devices and utilities, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing network help, administration, education, and security expertise.
Progent's Experts Group provides support in important areas such as Apple OS networking and programs; Support for Linux-based, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical program support; CIO, management information analyst, and project management services; Custom applications design and integration; Web site, electronic business, EDI, and client portal development and deployment; SQL support and performance help; Management intelligence consulting; and Telecommunications systems support.
Progent’s experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable gigabit products, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system,minimizing common OS-specific security holes.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more effectively, transforming raw data into useful insights into your company and customers.
With virtual server technology, companies are able to operate many virtual machines on one actual server. Virtualization technology enables businesses to gain all the benefits of server isolation, but without the expense associated with purchasing additional server hardware. Other useful server management options are network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can assist you with all aspects of server virtualization and administration to allow your company to cut expenses and save time.
